Hôtels à Hilo

Points négatifs: C'était très proche de l'aéroport, ce qui est bien pratique pour les voyageurs, notre suite n'avait pas de vue sur le front de mer mais elle avait une belle vue sur le jardin tropical. Dans l'ensemble, c'était très agréable, mais j'aimerais qu'ils aient plus de petits appareils dans les chambres comme les fours à micro-ondes.

Points négatifs: Cafards dans la chambre et piqûres de punaises de lits sur les jambes

Points positifs: C'est un hôtel très propre. Un environnement confortable.

Points négatifs: Je n'ai rien vu que je n'ai pas aimé.

Points positifs: Personnel sympa

Points positifs: Le personnel était gentil. La chambre était juste à côté.

Points négatifs: La chambre était minuscule et pour le prix, c'était un peu une arnaque. Le balcon ne s'est pas verrouillé. L'une des plus petites chambres où j'ai séjourné et la salle de bains m'a rappelé un hôtel 6.

Points positifs: La nourriture dans le restaurant était de bonne qualité.

Points négatifs: Il y a trop de chats qui circule autour de la propriété.

Points positifs: Cadre magnifique avec vue sur l'eau Excellent restaurant

Points positifs: Vue magnifique. Très sympa personnel.

Points positifs: Très bien situé, près du centre-villeet diverses activités.

Points négatifs: Un petit déjeuner gratuit aurait été bien

Points positifs: Personnel courtois, très bien situé, quartiers confortables

Points négatifs: Internet (coût séparé, 1 seul appareil autorisé par connexion payante, faible bande passante), parking super compact

Points positifs: Location is amazing, staff very friendly, very clean and we appreciated the cold water bottle filling station very much. The complimentary coffee in the morning is great as is the hibiscus tea in the free noon.

Points négatifs: No shower or change facilities by the pool. A sign directs you to shower before entering but there is no shower in the area.

Points positifs: Clean room, friendly staff, free parking

Points négatifs: Some parking places seemed small, and some parking areas ended in a dead end and you had to back out of the parking area.

Points positifs: The location was excellent. The shop outside was very handy.

Points négatifs: I couldn’t bring myself to pay that much for the evening meal in the main restaurant, but the snakes one was good value.

Points positifs: The staff was very nice and the lobby area is beautiful.

Points négatifs: This hotel needs some updating. The lobby area is beautiful but the rooms need a refresh and the pool area is just sad. The staff was very nice.

Points positifs: Beautiful view of the bay

Points négatifs: Room was a bit outdated, but overall clean

Points positifs: Big clean rooms with a great view

Points négatifs: Have to pay taxes but in the confirmation was nothing written. Communication from the staff was unfriendly You hear the airplaines

Points positifs: Cleanliness of the room the views were awesome

Points négatifs: Everything was great

Points positifs: The location was nice and it was easy to find. Super close to the airport.

Points négatifs: It was our only hotel stay for our family vacation in Hawaii and it was the only disappointment. The rooms were spartan - they didn’t even have a safe. Beds were soft. No laundry bags for a hotel. Just overall couldn’t compare with our other accommodation in Kona, Kihei and Honolulu, which were all apartments.

Points positifs: We really enjoyed our stay in Castle Hilo Hawaiian Hotel. The room is big and very comfortable. We paid for an ocean view and we are really happy that we decided to do so because the view was really good, specifically when you wake up early in the morning. A huge variety of restaurants at 5mn driving. Waterfalls in Hilo are breath taking!!

Points négatifs: Everything was perfect

Points positifs: Location

Points négatifs: Nothing

Points positifs: Simply enjoyed our stay at the hotel and the staff was friendly and professional!

Points négatifs: Restaurant buffet... too expensive, should be at least $10 cheaper.

Points positifs: comme dans tous les hôtels à Hawaii ils donnent des "gourdes" afin de limiter l'achat de bouteilles en plastique. La vue de la chambre sur le Mauna Kea.

Points négatifs: Le manque de place de parking, la décoration de la chambre, le rideau de douche avec lequel on se retrouvait avec une piscine dans la salle de bain, la piscine de l'hôtel était trop froide à mon goût

Points positifs: Cadre magnifique, personnel sympathique. Les valets étaient de première classe !

Points négatifs: L'établissement est plus ancien et pas bien entretenu. Le mobilier du hall était taché.

Points positifs: Emplacement génial sur le front de mer... Nous avons pu être prévérifiés et sur demande, nous avons obtenu une prolongation de quelques heures sans frais.

Points positifs: Impression de propreté

Points négatifs: Pas de voiturier et il n'y en avait pas assez. Immenses petits défaut. En fait il n'y a pas mieux

Points positifs: La chambre était belle, pas vraiment de plaintes à ce sujet ni à l'hôtel. Sauf. Il y avait un claquement métallique de l'ascenseur qui est juste à côté de la chambre. C'est bruyant et vous réveille. Il faut y remédier. Ils sont déjà peut-être en train de travailler là-dessus.

Points positifs: Very nice location, and staff was very pleasant. The on-site restaurant had excellent food, as well as exceptional entertainment,

Points positifs: Staff was friendly and helpful.

Points négatifs: Not well maintained, pool was not heated

Points positifs: Bel hôtel avec lobby et jardin très agréables. Le balcon de notre chambre avait une merveilleuse vue sur la mer.

Points négatifs: De devoir toujours réclamer des linges. Le room service qui ne répondait pas.

Points positifs: Nice hotel and very clean rooms.

Points négatifs: The breakfast was terrible. Do not waste your money in paying extra for it. You get very basic overpriced breakfast where you have to pay extra if you want to have a coffee. Like really? After spending 25 US dollars for scrambled eggs you also charge me another 7 dollars for an americano?

Points positifs: It was clean, nice view very friendly helpful staff. Lots of towels was great. Free valet service

Points positifs: Rooms were very nice in a good location. We did not want the tourist side of the island and this was a great place to stay. The service was good and the value was high for a property of this type on the islands.

Points négatifs: It was crowded at check in times. Elevator waits could be long. Parking was difficult at times.

Points positifs: We had an ocean view room in Hilo, HI. Amazing view, nice pool, restaurant and ocean lagoon.

Points positifs: Good location

Points négatifs: They charged me at the check in and check out and still waiting after 2 weeks and emails go the refund. They don’t answer call neither emails. This is very frustrating. At the check in I waited for about 30-45 minutes as could not find my booking. They seem very disorganised

Points positifs: La vue sur l'océan, l'environnement, les installations extérieures de l'hôtel, l'amabilité et l'efficacité du personnel, la taille et la propreté de la chambre, la qualité de la literie.

Points négatifs: Le petit-déjeuner inclus dans le prix était bon mais pas très varié. La chambre au huitième étage était juste sous le toit où se trouvait un compresseur (ou une autre machine) vibrant toute la journée et toute la nuit.

Points positifs: Picturesque setting by the water. Restaurant staff were really friendly

Points négatifs: Restaurant is managed by a different entity so you can’t charge to your room, resulting in additional fx charges for foreign tourists

Points positifs: L’accueil La simplicité des gens et leur gentillesse L’emplacement

Points positifs: Le sentiment de style maison et le personnel était rempli d'aloha.

Points négatifs: Nous avons toujours apprécié notre séjour au bord de la mer

Points positifs: J'ai adoré les gens qui y travaillent, le meilleur groupe que j'ai jamais vu. Le personnel est incroyable, vraiment très attentif, tellement visible.

Points négatifs: Donc peu de problèmes, peut être la vue, pour sûr qu'ils écouteraient si j'avais parlé de quelque chose.

Points positifs: Propre. Le petit déjeuner est super, ce n'est pas juste un petit-déjeuner continental. Chaleureux, personnel serviable. Bel hôtel. Très pratique pour aller partout dans la ville. Près de l'aéroport. Tout à fait abordable. Nous allons parler à tout le monde de cet hôtel.

Points positifs: L'emplacement de l'hôtel et ses environs est magnifique. Le personnel de l'hôtel est très sympathique et serviable.

Points négatifs: La chambre que nous avons eue n'était pas l'une des meilleures. D'un côté il y a une route/autoroute et de l'autre côté il y a une piscine. Bruit constant des deux côtés. L'électricité de la pièce doit être améliorée. Un interrupteur allume la salle de bains et d'autres lumières qui peuvent être dérangeantes pour d'autres personnes dans la chambre. Ce sont des choses mineures.

Points positifs: Le restaurant rattaché à l'hôtel. La nourriture était bonne et le personnel était sympa.

Points négatifs: La chambre était humide et la moquette était très vieille.

Points positifs: Très propre

Points positifs: Ex shower. Located well. Nice pool .Adequate breakfast. Good parking

Points négatifs: Right on airport flight path. Very noisy

Points positifs: Not much to like. The pond out front was nice

Points négatifs: Room was tiny. Shower had no place for shampoo bottles but floor but no room to bend over to get them. Airport noise and drip sounds from rain all night. Expensive for what we got

Points positifs: The room was very comfortable and clean

Points positifs: Front desk staff is amazing and kind. Pool area is beautiful.

Points négatifs: Rooms next to the highway were loud.

Points positifs: They

Points négatifs: They were so helpful when I reach it was so awesome they help me and my friend out alot.

Points positifs: The bathroom amenities were nice.

Points négatifs: The rooms need updating. There was a musty odor. If you went to the bathroom in the middle of the night, you woke up the entire room because of the lighting system.

Points positifs: It is locally owned and operated as well as very affordable.

Points négatifs: The parking situation was obnoxious, tiny lot with one lane entrance and mild street parking.

Points positifs: The staff at the front desk was incredible. I loved the gardens as well. Very filling breakfast. The candy at check in was delicious.

Points négatifs: The rooms we packed. So much in a small area. I did not like how early the pool and seating area closed. It would’ve been nice to be able to sit outside and enjoy the environment in the evening. Why close the vending machine so early? No midnight s

Points positifs: Very nice and helpful staff. Hotel was clean and quiet. The only hotel chain on Hawaii, which is owned by locals, not big international corporation.

Points négatifs: N/A

Points positifs: free parking on site, friendly staff, hot water available in the lobby anytime.

Points négatifs: airport noise, tiny bathroom, house keeping forgot to give us new tooth brushing cups on the 2nd day.

Points positifs: Very welcoming staff, the room was clean and neat. Nice view of the ponds and nice bath products.

Points négatifs: Planes flying over early in the morning.

Points négatifs: Il y avait une cafetière dans la chambre mais pas de café. Prix abordable, donc on ne peut pas s'attendre à plus qu'une chambre propre et confortable.

Points positifs: L'emplacement était super calme. Propre.

Points négatifs: Marchez quelques pas seulement, mais ils m'ont dit avant de venir ici Il n'y a aucun ascenseur ni air conditionné, mais ils nous ont dit qu'avant de venir ici.

Points positifs: Très propre, c'est exactement ce qui était annoncé

Points négatifs: Lits démodés, matelas inconfortable

Points positifs: Bien que la décoration soit un peu vieillotte, tout est bien entretenu et la chambre était TRÈS PROPRE et bien rangée quand nous sommes arrivés ! Le lit était confortable, le personnel était à l'écoute, et j'ai pu regarder une tortue de mer qui s'écroulait sur les algues dans l'escalier arrière.

Points négatifs: La connexion Wi-Fi était vraiment inégale dans notre chambre, et le réseau n'était pas protégé par un mot de passe. Le pommeau de douche était bof. Les autres clients étaient un peu bruyants l'après-midi, mais ils se sont calmés bien avant l'heure du coucher.

Points positifs: Bon prix

Points négatifs: Il n'y avait pas d'ascenseurs.

Points positifs: Propre et le personnel agréable.

Points positifs: La chambre sentait mauvais. Lit dur. Personnel désagréable.

Points positifs: C'était pas trop cher. C'est à peu près tout

Points négatifs: Très petite chambre. Pas d'ascenseur. Pas la clim. Très défraîchi. Bruit en provenance de l'aéroport. Je ne le recommanderais pas.

Points positifs: La femme à la réception quand nous sommes arrivés était pleine de l'esprit aloha et très serviable. L'emplacement donnant sur la baie était joli.

Points négatifs: L'hôtel était usé et avait vu de meilleurs jours.

Points négatifs: Accueil limite aimable, hôtel carrément défraichi, à éviter.

Points positifs: It was reasonable price for the room.

Points positifs: Good location, nice pool. Close to Reeds Bay Park. They did move us to a unit at the far end within a stones throw of the sea! That was really nice! Housekeeping staff were Great!

Points négatifs: Just happened to come when it was really Hot & Humid. No A/C so wasn’t really comfortable till night time.

Points positifs: Staff was helpful. Nice location. Free onsite parking

Points négatifs: The place is very old. They don't provide coffee or tea bags unless you ask for them. There was no AC or telephone available in the room.

Points positifs: Emplacement

Points négatifs: Distributeur boisson sans eau Décoration

Points positifs: We had room 120 which was on the corner with bay views out both windows and we loved listening to the ocean every night.

Points positifs: Everything was great

Points négatifs: Theres nothing I didnt like. It was excellent

Points positifs: The room was ok, but the curtains let the place down. They have tried to update the property but it needs a lot of work. Hallway really dim and drab

Points négatifs: Needs to be updated.

Points négatifs: etablissement viellissant, chambre et salle d'eau un peu petite, pas d'assenceur, pas de climatisation, on s'attendait a mieux.

Points positifs: Propreté, calme, personnel serviable ... Tout en ?

Points négatifs: Tout était bien. Mineurs points qui peuvent être améliorer : Kleenex à disposition Des ustensiles de cuisine en plus : un plat pour faire rechauffer. Un tire bouchon. Merci

Points positifs: The room was larger than I expected.

Points négatifs: No telephone, poor television reception, no kleenex box, minimal number of outlets.

Points positifs: Staff was very helpful. We checked into this hotel because it was close to the hospital that one of our family members admitted for emergency for a few days.

Points négatifs: This facility & set up is more like an island style motel , not a brand name style resort setting for sure. No food or restaurant on site.

Points positifs: Il est tout près du Falls était extraordinaire. Le gardien Laura était particulièrement aimable et prévenant.

Points positifs: L'atmosphère.

Points positifs: L’endroit magnifique vers les cascades. Le petit dej home made! Attention : big ilsand voiture obligatoire. L’hôtel est dans les hauteurs d hilo donc 15 min du centre ville.

Points négatifs: Une Chambre un peu petite.

Points positifs: The Inn was great. The staff was very welcoming. We could hear the waterfall from our room. It was a peaceful and relaxing place to stay. We ordered the dinner one night and it was fantastic. The breakfast was perfect.

Points positifs: Tout. Ce lieu est un petit coin de paradis.

Points négatifs: Un petit ponton pour accéder au bassin de la cascade serait l’ultIme stade de la perfection.

Points positifs: Beautiful property, the waterfall is stunning. Had a lot of fun using the paddle boards. Great view at breakfast. Weekend staff were very helpful, even booking us restaurant reservations.

Points négatifs: You have to pay $10pp per night. Still had to pay this even though we arrived at 10pm the first night so didn’t have evening drink or use the facilities that day. Manager on Monday morning was quite rude when trying to discuss this with us. I don’t understand why they don’t just incorporate it into the price. Breakfast is ok, not a lot of variety.

Points positifs: Emplacement sublime avec vue sur les dalle Accueil très sympa Style !!!

Points positifs: Le personnel accueillant, l’emplacement magique dans une zone agricole au pied d’une cascade.

Points positifs: This property is beyond beautiful! From the farms you drive through to arrive, to the hike to the waterfall...I have never been to a place more magical!

Points positifs: I loved the staff, they’re so professional, kind, informative and real. This place is the most beautiful place I’ve ever stayed. Evening and morning time were breathtaking. Plus our 12 course dinner was the best I’ve ever had!

Points positifs: The view, waterfall, and trails.

Points positifs: Retreat from the crowds in a lush location with a waterfall view

Points positifs: Bons lits salle de bains Spacieuse quartier Calme sélection de télévision

Points négatifs: Le patio est glissant, a besoin d'un tapis

Points positifs: Très personnel, 'une seconde maison'

Points négatifs: Salle de bain commune. Pas tellement près du centre-ville, mais Hilo n'est pas très grand, alors c'est pas si mal

Points positifs: Moi et ma femme, nous adorons cet endroit. ça nous fait sentir comme à la maison pas comme dans un hôtel. Le propriétaire était très gentil, il avait des fruits pour nous dans la cuisine. La nuit, nous dormons très paisible cause tous les oiseaux et les animaux sonner. J'aimerais revenir ici. Nous vous recommandons vivement d'y séjourner si vous voulez vivre sur l'île.

Points positifs: La télévision et la cuisine

Points négatifs: L'air conditionné ne marche pas très bien et devrait être plus proche du lit

Points positifs: The room was very comfortable and clean with good attention paid to details. The residential location is quiet with a small beach a short walk away. The onsite host is very courteous and helpful. The shared kitchen is great with all you will need for basic food preparation. In season, the orange tree produces delicious oranges.

Points négatifs: The shared kitchen's dish drainer tray, counter surfaces and in particular gas cook top need more frequent (daily) cleaning by property staff. The addition of larger cereal/salad bowls would be helpful. Overall, the kitchen works quite well.

Points positifs: La cuisine spacieuse et la chambre

Points négatifs: Le petit déjeuner peut garni mais satisfaisant Pas de lit pour enfant malgré la réservation pour 3

Points positifs: Very friendly host welcomed us when we checked in. Pleasant neighborhood with short walk to small beach. Close to town.

Points négatifs: Very clean but not a charming space. The shared kitchen / "continental breakfast" was poorly stocked. No plates or bowls left at 8:30 am. One spoon left. No other cutlery. One piece of bread, a little fruit, two eggs left in the carton. Shower is part of the bathroom. No separation. Water all over floor and by sink and toilet when used. Nowhere to sit inside but bed or two hard wooden stools. Noise from other guest rooms, equipment, and planes flying low to/from nearby airport.

Points positifs: Basic breakfast materials were provided which we supplemented...but for a quick grab and go, there was plenty. Having a kitchen area is awesome.

Points négatifs: Love this location. Great facility - had to find any fault.

Points positifs: Alan was so nice and welcoming! Good vibes all around. The room was awesome and so clean! He provided breakfast and had towels, shampoo, conditioner and soap! Everything we needed. There was also a beach a few minutes walk down the street that is absolutely beautiful! I would highly recommend!

Points positifs: Big room, they offer amenities in the bathroom, and you can use the kitchen to cook, including your own breakfast (they provide some food, you cook). Nice to fall sleep listening to the frogs.

Points négatifs: You can’t walk to downtown.

Points positifs: Nice location, easy check in, basic facilities, access to garden, shared kitchen, access to a secret beach in walking distance 2 minutes, laundry facilities

Points négatifs: Matresses need replacement, broom and dust pan in would be helpful to get rid of the sand. Shared kitchen in the left building was old and DIRTY. (The one in the other building looked way better.) With little more efforts in maintenance and cleanliness it could be a perfect location. It does not need much money, just dedication.

Points positifs: Chambre et salle de bain parfaitement propres et cosy.

Points négatifs: Emplacement isolé: il faut impérativement une voiture! Seul point noir dans la chambre : la lumière reste allumée toute la nuit dehors, juste au-dessus des fenêtres, et les rideaux ne suffisent pas à l'occulter

Points positifs: Le petit déjeuner est très sommaire, il ne faut pas avoir de grandes attentes. Pas loin de l’aéroport et le rapport qualité-prix est convenable.

Points positifs: Service; endroit calme

Points négatifs: Pas de plage digne de ce nom à proximité (quelque M2 de sable, des rochers et mer agitée

Points positifs: Calme, chambre suffisamment grande pour les valises, parking disponible

Points négatifs: Vendu avec petit déjeuner compris alors qu’en fait il faut cuisiner soi même. Ingrédients basiques (toast, oeufs, céréales et quelques fruits mais pas de choix de boisson-pas de thé ou de jus de fruit). Nous n’avons vu le propriétaire que 10 minutes à notre arrivée, et au moment de partir impossible de le trouver.

Points positifs: Bien situé mais il ne m'y sentais pas en sécurité

Points négatifs: Dans un excellent état

Points positifs: Le petit déjeuner est super ! Le personnel attentionné. Nous reviendrons dans cet hôtel sans hésiter.

Points positifs: People were friendly

Points négatifs: The place is old and Rundown . Bed is soft. A lot of noise from nearby hiway at night . Papayas for breakfast are great but cleanliness and selection of breakfast items not so great like communal peanut butter and jelly jars.

Points positifs: Le cadre dans la nature à 2 pas du centre ville historique. Un petit déjeuner certe basique mais original avec des gateaux fait maison à base de produits locaux

Points négatifs: L'hôtel est très bruyant du fait de la route principale qui passe juste en dessous. L'immeuble est en bois et de ce fait, les pas dans les chambres voisines S'entendent.

Points positifs: Bien localisé près du centre de Hilo. Cadre agréable. Bien pour une courte halte pas plus.

Points négatifs: Très bruyant. Entre la route, les avions...Mais des boules quiès à disposition sur la table de nuit.

Points positifs: Breakfast was local food

Points négatifs: No hot water. People were very unfriendly

Points positifs: Bien situé car pas loin des restaurants et du centre-ville. Petit-déjeuner correct

Points négatifs: Chambre bruyante du fait de la proximité d’une voie rapide L’hôtel ne semble pas très solide, notamment en cas de tremblement de terre.

Points positifs: It was the lowest price available at the time and included a private bedroom, bathroom and breakfast. The garden, ocean view and open community area was nice. The staff was helpful and was always wiping things down and cleaning from what I saw but I think it is a losing battle.

Points négatifs: You get what you pay for which means the facilities are old, outdated and rough. Wanted to do my own cooking so a kitchen was available but dirty and minimal equipment. Breakfast was basically cake, bread, oatmeal, papaya and coffee. Added my own hardboiled eggs and bananas.

Points positifs: one of best breakfasts ever

Points négatifs: Mechanical Noise entire night under floorboards and was not explained except that problem could be bamboo.

Points positifs: tres bien placé pour atteindre l'aéroport

Points négatifs: un peu vétuste

Points positifs: Prix Parking Chambre équipé de frigo et micro ondes.

Points négatifs: La salle de bain mal entretenue (jet de la douche était bouché et fuite d'eau au sol) Toiles d'araignées entre mur et lit, comme si la chambre n'a pas été servie depuis longtemps.

Points positifs: La propreté de l'endroit, le petit déjeuner copieux, la proximité au centre. L'accueil de la fille à l'arrivée.

Points négatifs: Le structure est un peu vieillotte et manque d'entretien. Heureusement ils se rattrapent avec la propreté. L'accueil à l'arrivée nickel mais tout le personnel n'était pas trop sympathique. En demandant une facture, ils ne pouvaient pas la fournir ?

Points positifs: Helpful staff, good location.

Points négatifs: Appreciated being able to move down the hall when very loud guests moved-in next door & vibrated our walls with their music & yelling.

Points positifs: Heads up lowest price rooms is just a bed. Live in residents at hostel are loud and drink 24hrs. Safer bet is dolphin Bay nearby, but more pricey. But include kitchen tv and very clean, no drunks.

Points négatifs: Place is for sale.

Points négatifs: The biance is good. And just a walking distance to the Hilo Bay Beach and restaurant Walking distance to the bus stop Wifi is excellent and fast That is a plus A Happy Guest

Points positifs: Wonderful experience met great friends here already. Staff were friendly and helpful beyond a doubt.

Points positifs: Très bonne situation au centre de Hilo

Points négatifs: Un peu de bruit en soirée à cause de la route et des fenêtre ouverte, ça se calme un peu pendant la nuit.

Points positifs: L'emplacement ainsi que l'ambiance chaleureuse de l'auberge. J'ai également beaucoup aimé le style rétro de la pièce principale

Points négatifs: Les matelas des lits supérieurs ne sont pas aussi confortables que ceux du bas

Points positifs: Prix interessant

Points négatifs: Etablissement ancien, un peu bruyant jusqu’à 22h mais les gens sont respectueux par la suite. Salle de bain et chambre mal équipés pour suspendre ses affaires

Points positifs: Emplacement super à hilo. Commerces, marchés, bars et resto à proximité. A 50-500m. Vue mer. Très bonne ambiance. Très convivial. Bcp d’entraide et d’échange. Propre. Lit et couverture très douillets. Un délice. Du vrai café le matin, aux USA autant dire que c’est exceptionnel. Calme. Commodités suffisantes. Des casiers avec locker si besoin. Mais plutôt open. Résidents de tout âge. Toute nationalité. Très sympa.

Points positifs: Auberge plutôt propre

Points négatifs: Patron gênant et impoli et son intendant, un ex-militaire, était impulsif parfois même vulgaire. Lorsqu'il pleuvait il y avait des fuites et des gouttes tombaient sur la table principale où les voyageurs déjeunaient. La disposition de l'auberge fait que les chambres donnaient sur un atrium avec des fenêtres qui ne se fermaient pas. On avait donc la lumière et le bruit de l'atrium qui entraient dans la chambre et nous empêchaient de dormir Pas de petit-déjeuner inclus à ce prix...

Points positifs: The people. Both staff and occupants. Very friendly. This was my first time staying at a hostel and I was pleasantly surprised. A wonderful experience

Points positifs: Les draps étaient propres, possibilité de faire sa lessive, situé dans le centre de Hilo proche des restaurants et petites boutiques, parking à proximité, tranquille, ça va pour une nuit ou deux.

Points négatifs: Pas de lampe individuelle à chaque lit, la porte du dortoir ne se verrouille pas, serviette non fournie, pas de crochets pour faire sécher sa serviette dans la chambre, la partie lavabos n'était pas nettoyée tous les jours, cuisine fermée à clé à partir de 21h30, la nuit on entend le bruit des voitures car il n'y a pas de vraie porte mais une grille, pas du tout d'ambiance, il faut payer si on veut laisser ses bagages après le checkout, plus un hôtel relais vieillot qu'une auberge de jeunesse.

Points positifs: The location is convenient, it’s close to bus station, restaurants, gift shop and super market. People here are so nice.

Points négatifs: My dorm room smelled not good.

Points positifs: Well ventilated. Fast Wifi. Clean.

Points négatifs: Beds are basically concrete with sheets.

Points positifs: Excellent hôtel et excursions très bien organisées. Personnel jeune et dynamique. Tout est parfait ! Merci.

Points positifs: Location is convenient, quiet.

Points négatifs: The room smelled and humid. No daily housekeeping which was not spelled out clearly in description. Only emptying trash. They do exchange towels if needed. Room is so basic, rudimentary.

Points négatifs: Tout était parfais.

Points positifs: Staff was as nice and helpful as possible.

Points négatifs: We needed to stay elsewhere after the room were booked for 4 days. Online said absolutely no refunds/cancellations. At the site the sign said cancellation within 48 hrs. We immediately told staff we only needed the room one night. She said it would be up to management to say if we could get a credit back for at least 2 of the nights. No such credit ever happened.

Points négatifs: The towels were thin and the bedsheets were also so thin they could be seen through. The sheets were also pilling making them uncomfortable. Having to go to the office for coffee and ice was silly. Most places have these available in the rooms. I understood the extra late charge, but considering the flights come in at late hours, you should accommodate for late checkins.

Points positifs: Great location, great value for money.

Points négatifs: They charged us extra for late checkin, most flights get there at night and this is not specified beforehand. It's a 20$ extra for each half an hour after 10pm

Points positifs: nice price for the value

Points négatifs: the bed is small

Points positifs: Convenient

Points négatifs: The bed is uncomfortable

Points positifs: Le lit était confortable et le personnel aimable

Points négatifs: La chambre était sale et la cuisine aussi, des araignées et des lézards nous tenait compagnie.

Points positifs: Home away from home.. We actually live in Hawaii on the island of Oahu. It was a pleasant surprise when we arrived after taking our chances on this gem. We had not stayed here before. We had a 2 bedroom apartment. It accommodated our family of 6. The kitchen, private balcony, and free coffee in the morning was great! Location was perfect! It is a walk from our favorite cold water pond. And the price we paid was definitely worth our stay...We will definitely stay here the next time we visit. Mahalo nui loa ARNOTT'S!!

Points négatifs: Although there is a common shared area to watch T.V there is no T.V. in the room. Parking was tight.

Points positifs: L’accueil parfait.

Points négatifs: C’est surtout utilitaire : près de l’aéroport.

Points positifs: Propreté, confort, amabilité et conseils du personnel.

Points négatifs: Absence de restaurant à proximité directe (nécessite de prendre la voiture)

Points positifs: An astonishing place with a unbelievably nice hostes. Home made pancakes for breakfast were top. I wish we stayed little longer. I definitely recommend!

Points négatifs: Nothing

Points positifs: We loved our short stay here.

Points positifs: Maureen’s house is beautiful with a lovely garden, peaceful atmosphere, and the beach is really close as well as the city of Hilo. Thank you!

Points positifs: Maureen’s BnB was just perfect. Me and my husband had the best time here. Location was great, place was clean but Maureen was wonderful. She is the one who makes this place warm, you feel like you are at home. Breakfast was excellent, since other guests were changing and we stayed bit longer she made every day different breakfast so we could enjoy. Maureen borrowed us her Big island guide and organized our day with some of the best highlights of this magical island. Although we really loved Maureen we will miss her cat just a bit more as she slept with us every night of our stay, she is the cutest. You will not regret if you stay here, take a bit more time for the breakfast in the morning as you may meet some great people as we did during our stay.

Points positifs: La maison a beaucoup de charme. Nous avons eu la chance de ne pas avoir à partager la salle de bains. Le jardin est sympa. et maurens qui prepare des pancakes et des gauffres.

Points positifs: She the Hosted with the MostEST! Rare person and Accommodations! Rare Jewels to be Treasured!

Points positifs: The place is nice, the cat is cute, the hostess is hospitable. And there is a beach park with huge turtles nearby. Oh, and more thing - pancakes for the breakfast were perfect.

Points positifs: Beautiful property and fantastic host.

Points positifs: Très bon accueil, petit déjeuner délicieux (fruits, pan cake, gaufre), très bon emplacement

Points négatifs: Rien

Points positifs: Breakfast was fabulous served in the dining room every morning. Maureen is the most gracious host and a fantastic cook. The house was beautifully outfitted and welcoming to be in. Such a wonderful treat on our Hawaiian holiday.

Points négatifs: Everything was fantastic

Points positifs: great view of ocean, sound of waves all day all night; very good breakfast of fruit & main dish

Points négatifs: Lower deck walkway to rooms is unprotected so rainy weather means a brief dash to the car. Basic room furniture, soft bed - however very clean & accommodating.

Points positifs: The view is beautiful and the rooms are nicely decorated and have very large windows. However other guests have to walk past these windows to get to their rooms.

Points négatifs: We can not understand the great reviews this place got. When we arrived at night after a 2 hour drive from Kona airport and parked in one of the spots the owner (needlessly) asked us to move the car because another guest had parked a bit over the line next to our spot. It could not wait until we unloaded our suitcases because of other guests allegedly arriving the same night, but we never saw their car. The ceiling creaks as the hosts prepare breakfast from around 6am. They live upstairs and serve breakfast on their terrace. Breakfast was frugal and only from 7:30 until 9:00. The terrace is only accessible at this time. It felt that the host does not want to be bothered by his guests after 9am. We did not feel welcome. At night there is a lot of noise from hundreds of frogs. The place is hopelessly overpriced and overrated and one of our greatest cases of buyers remorse.

Points positifs: Wonderful location - right on the ocean. Fresh breezes and the sound of the ocean 24/7. Breakfast of fresh tropical fruit and granola, Island coffee and assorted breads/jams on the lanai with the same ocean view.

Points positifs: Absolutely amazing location. Direct view over the ocean next to the surfing beach of Hilo but up the cliff so superquiet as well, but wonderful waves (had a beautiful swell when we were there as well). Maria and Ric are wonderful hosts and the breakfast was great and fresh. The room luxurious and comfortable with everything you need. Great spot to do lots of excursions and close to Hilo center with shops and Restaurants yet far enough to be out of it all. Just perfect

Points négatifs: No complaints at all

Points positifs: Bed was comfy

Points négatifs: Very disappointed in the breakfast. Was expecting more. Like fresh muffins. Quiche. Egg dish. Only fresh fruit and toast and granola Pool was dirty. Would have liked to go swimming in it

Points positifs: Really great location in a residential section just outside of Hilo town. This BnB overlooks a black sand surfing beach and it's fun to sit on the lanai and watch them. The breakfasts on the lanai were terrific!

Points négatifs: The pool did not look too inviting. It looked like it could use some maintenance.

Points positifs: Amazing setting on a cliff overlooking the Pacific Ocean. Central to most activities on the Hilo side of the big island.

Points négatifs: Liked everything about it

Points positifs: What a great place to stay right on the ocean and close to Hilo. Get people and a great place

Points positifs: nice view nice little spot room was clean tidy, a little old and make shift, but kind of cool in its own way

Points négatifs: owner seemed grumpy breakfast was pretty simple

Points positifs: Chambre confortable, environnement très calme, personnel très agréable, proximité du centre ville de Hilo, vue imprenable, petit déjeuner différent chaque jour et excellent à chaque fois! Idéal pour se relaxer tout en profitant de la proximité du lieu avec les activités de Big Island!

Points négatifs: Rien

Points positifs: Excellents déjeuners et propriétaires offrent de bons conseils sur ce qu’il y a à faire autour avec instructions détaillées.

Points négatifs: Accueil super Conseils de visites avisés Petits déjeuner savoureux Vue superbe Emplacement idéal car à 10 min d'Hilo en voiture Un séjour top. Merci

Points positifs: the breakfast was fine and more than enough. it was nice eating it on our own balcony. wish that there had been a choice about what kind of eggs we wanted but there wasn't and i didn't

Points négatifs: taking off my shoes and having to leave them outdoors but i respected the request to do so.

Points positifs: Fabulous breakfast. Incredible location. Right on water. Walk to old town. 15 minutes to airport

Points positifs: Beautiful setting overlooking the bay and rain forest.. Great breakfast.

Points positifs: Room was very nice, clean, good style, comfy bed. In the entrance room, where also the breakfast is available in the morning, there is a big fridge to store your items and a microwave. Free microwave popcorn, some chocolates, coffee etc. is available. We enjoyed the popcorn. Having breakfast on the balcony during sun-rise was one of the nicest breakfasts we had during 3 weeks in Hawaii. Very fresh fruits. Nice, freshly cooked omelette.

Points négatifs: Surf and some birds where quite loud during the night. That's the reason why ear-plugs await you on the night-stand. But with ear-plugs we had a good and restful sleep. In the toaster (in entrance room) there probably lives a bug, at least I saw one, when I wanted to toast my bread. Nevertheless, bread was still fine. Checking out was a bit complicated. The owners were not available and I thought we still have to pay (did not check that price was already paid before our arrival and could not find payment confirmation on booking.com). We did not want to leave without payment, so we had to call the owners which is quite costly from our European cell-phones.

Points positifs: Belle maison, très belles chambres , vue magnifique au bord de l’océan Très bon pdj avec des fruits frais Très bon accueil des propriétaires, serviables et aimables

Points positifs: Great location, impeccably clean, and comfortable. Wonderful breakfast. Responsive host. Very relaxing.

Points positifs: There was nothing that wasn’t thought of or provided with care. Breakfast was awesome, room was comfortable, and hosts were super sweet.

Points négatifs: There are lots of steps to the front door so be prepared.

Points positifs: Jolie maison juste à coté du centre ville de HiIo. La chambre est grande et propre et on avait un balcon avec vue sur l'océan. Petit déjeuner sympa et jacuzzi très agréable. Emplacement pratique pour découvrir Hilo et ses environs.

Points négatifs: Manque un peu de charme, mais c'est grand, propre et les propriétaires sont très gentils.

Points négatifs: NO DECAF COFFEE AT BREAKFAST. WHEN I ENQUIRED OF OWNER (SHE IDENTIFIED HERSELF AS OWNER) AND ASKED IF DECAF WAS AVAILABLE, EVEN AS INSTANT DECAF, I WAS ADVISED THAT IT WAS NOT PROVIDED AS SO FEW GUESTS REQUEST IT. I FIND IT DIFFICULT TO UNDERSTAND HOW INSTANT DECAF WOULD NOT BE AVAILABLE. INDIVIDUAL PACKETS ARE READILY AVAILABLE IN GROCERY STORES, FROM STARBUCKS , AND ONLINE. FURTHER, THE OWNER WAS UNWELCOMING AND DISMISSIVE.

Points positifs: The views from our private lanai were great and the breakfast very good. Each room had this great little guide book to the island to use.

Points négatifs: parking was a little tight.

Points positifs: Breakfast fruits are so good. room is very nice, location good too

Points négatifs: Mosquitos are a lot but that is typical of hawaii and indoor is fine since there is screen door. Very nice house, room and garden so a lot of birds frogs are singing at night. Wifi is weak

Points positifs: La situation et le charme de ce B&B. Le petit déjeuner sur la terrasse est top et permet de profiter du très joli jardin pour un réveil tout en douceur. Nos hôtes ont été d'une très grande gentillesse et nous ont fait partager leur connaissance de leur île.

Points négatifs: Le bruit du joli chant des grenouilles la première nuit mais on s'y fait rapidement et cela participe même pleinement au charme de ce lieu

Points positifs: Excellent B&B. A réserver les yeux fermés !

Points positifs: Excellent breakfast. Well furnished room and garden. Owner fixed us breakfast at 6,30 (early flight) even if breakfast is always served at 8: very much appreciated.

Points négatifs: Bed too small. Very noisy frogs (damned coquis!) active all night.

Points positifs: Very warm welcome, breakfast were fantastic, place is cozy and wonderful, location is quite.

Points positifs: Steve and Su were amazing hosts and they go out of their way to make sure you have an great stay. Our breakfast both mornings were an assortment of fruit (some of which they grow organically themselves) and waffles/pastries, all of which was delicious. They do a really great job keeping their property clean, cozy, and comfortable. I usually stay at hotels because my experiences with B&Bs generally aren't super great, but Orchid Tree really is a gem! We also happened to stay there during a hurricane, and at no point did we feel like we weren't safe or uncomfortable. Steve even got up in the middle of the night to add a barrier to the front door so our room didn't flood (we found out the next morning, and it definitely worked). Thank you!

Points négatifs: Honestly, there really isn't much to dislike. I just spent 3 minutes trying to think of something and nothing really comes to mind that Steve and Su have control over.

Points positifs: Accueil sympathique. Très grande et belle chambre, canapé et même un piano ! Moustiquaires partout. Jacuzzi bien agréable, petits déjeuners fabuleux à base de fruits frais magnifiquement présentés, pâtisseries maison, viennoiseries. Proximité d'une joli plage où voir évoluer les surfeurs

Points négatifs: Pas de restauration à proximité, il faut obligatoirement un véhicule

Points positifs: The host is nice and the facilities, including backyard, pool and hot tub are awesome. The location is near to town and near to seashore as well. Breakfast was well-provided.

Points négatifs: There is no individual kitchen and the view in room is limited. Mosquito are present due to plants in the yard, which is understandable.

Points positifs: accommodation was even better than the photos ! Breakfast was amazing location awesome

Points négatifs: that we had to leave and come home !

Points positifs: VERY beautiful bed and breakfast, clean, eco friendly, and well located (in a peaceful place, just five-minute drive from hilo). breakfast was excellent and different every morning. The place Looks exactly as the posted pictures on the website. Our host was kind and helpful. Wifi worked perfectly fine just outside the room.

Points positifs: The location was just minutes outside Hilo and right near a popular local surfing beach. The property was tranquil with a huge deck and pool to lounge around. Breakfast was delicious starting with a fabulous assortment of local fruit mostly from the property. The room was huge with all the amenities you could reasonably need. The host was friendly and helpful about where to dine locally and things to see. The rooms were well separated for great privacy.

Points négatifs: Provide shampoo in addition to body wash.

Points positifs: - Situation très calme proche de l'océan et de la ville de Hilo . - Excellents petits déjeuners sous un lanai ( Terrasse couverte ) et face à un magnifique jardin tropical . - Propriétaire accueillant et de bon conseil.

Points négatifs: Rien.

Points positifs: Very comfortable, clean and quite. Loved the back deck and jacuzzi. Very peaceful as private. Extra bonus was being able to wash and dry closes before starting the second leg of our trip. Would stay here again

Points négatifs: Bed was a little worn in. Might be time for an upgrade.

Points positifs: Our unit was very private. The hosts thought of everything for a comfortable stay. The setting was beautiful and quiet.

Points négatifs: Can’t think of anything I didn’t like.

Points positifs: This was my third visit. Great location, clean, comfortable bed, everything you need for the kitchen and bathroom. Washer a dryer available & the jacuzzi is a plus on the private lanai. Will stay definitely stay here again.

Points positifs: An amazing end to 3 years in the Hawaiian Islands

Points positifs: Location was great, clean and comfortable. All the amenities and hosts were very nice and were available if needed. Will Definitely stay here again.

Points négatifs: All good

Points positifs: L'appartement en général qui était très très bien équipé et très propre. L'hôte très gentille. Le jacuzzi pour se détendre !!

Points négatifs: RAS !

Points positifs: It was nice to have a filtered water spigot in the kitchen, however it would be nice to have one also in the bathroom for brushing teeth.

Points négatifs: Bed was way to soft for me, but it was ok for my wife. I had back pain after sleeping.

Points positifs: The area was beautiful. The studio apartment provided us all that we needed. The Keaau location on the big island of Hawai'i was perfect for all of the activities we were interested in visiting. We visited the Hawai'i Volcanoes National Parks several times. Our hosts, Robert and Debby provided us with a list of local places for breakfast, lunch and dinner; as well as times of the local Farmers Markets, We visited most of the places on the list and indulged in too many fresh fruits and vegetables. The studio was perfect, the area was perfect and our host Robert and Debby were perfect. We hope to return to Hawaii soon.

Points positifs: Well organised, spacious unit, good supply of kitchen utensils, bathroom well stocked, everything working. Back verandah was comfortable and pleasant in spite of the water cystern.

Points négatifs: The nice view from the back veranda across a grass area towards trees was spoilt by a huge water cystern right in front of it (studio #1). It was not allowed to enter the grassy area.

Points positifs: The place is very clean and maintained beautifully. The owner really equipped the kitchen and bathroom with everything travelers will need. The towels were great not cheap ones. They even put beach chairs that you can take to the beach. There is a very nice jacuzzi in the balcony to enjoy. I had a problem with the refrigerator and they fixed it right away.

Points négatifs: My only disappointment was that the place is not located in a tourist area , the unit is a part of a house with a separate entrance where the owners live. When we where there in January it was raining the whole time so I recommend to check the weather before going to this area.

Points positifs: Convenient nice quiet

Points négatifs: Only is the first night smell like raid couldn’t sleep after that it was great

Points positifs: Au calme, appartement très bien équipé avec une grande terrasse, barbecue et jacuzzi !

Points négatifs: Ras

Points positifs: This place has earned its name. A lot of TLC went into this magical property. We wanted a jungle experience & we got it. The plants and trees were spectacular. The owner is an artist & her eclectic touches are found throughout. We were greeted by the owner AND her donkey Mocha Latte who was so affectionate & lovely. The owner is a very kind & welcoming person. Thoughtful touches throughout. She went above and beyond to provide breakfast for special dietary needs. Easy check in & out and fast communication. At night instead of using a white noise maker we were serenaded by a bunch of frogs ;)

Points positifs: Our room was incredibly spacious! The kitchen was large, and offered plenty of utensils and plates and bowls. More than enough room in the fridge for our snacks and drinks. The property is colorful, secluded, peaceful and private. The toilet had a bidet (a huge plus, as I have one at home!) I really liked how there was no TV or alarm clocks inside the unit- truly allowed for total disconnection! (WiFi signal and strength was very good!)

Points négatifs: The mediocre standard basic mini coffee pot and the coffee provided wasn’t that great- a French Press would’ve been ideal, or at least an electric kettle. We ended up buying our own coffee and filters. Only a microwave was provided to cook/heat up food- a hot plate would’ve been nice, as it seemed counter-intuitive to have a microwave in such a conscious setting. And there were no dish towels in the kitchen, therefore we had to use paper towels in lieu of dish towels.