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By far the best part of our stay was the breakfast. There was a good array of food and it was hot and fresh! It's very rundown and going through some remodel projects which equals mess mess mess!! The main reason I chose this hotel was for the indoor pool...it was closed...for renovation. Several rooms on our floor were under construction. The elevator was disgusting. Trash on the floor, paint drops all over the floor, cracked tile, and smelled terrible. Our room, while clean, smelled terrible and sour. The doors had paint peeling off. No bedspreads on the bed just a plain white sheet over the comforter. Desk chair had most of the seats vinyl peeled off. Carpet was stained.
L'hôtel était propre. Le personnel de la réception était courtois, attentif et chaleureux. L'emplacement est pratique pour se rendre dans les restaurants, les stations service et les magasins Il n'y avait rien que je n'ai pas aimé
Cet hôtel est une merveille ! Tout était neuf et très propre. Le petit déjeuner était bon et il y avait beaucoup de choix et le personnel était très chaleureux. C'était un prix très raisonnable en particulier pour ce que c'était. Il n'y a rien que je n'ai pas aimé
It had what I was looking for: the bed was comfortable, free wifi, hot shower, and it was inexpensive. The room included a mini-fridge, air conditioner, microwave, and cable TV. There was a stale cigarette smell although I think it was from another room. Although the wifi was free, the signal was weak in my room. The outlet for the TV and one lamp was out of order, so I unplugged the microwave in order to watch it.
Overall everything was clean and fresh. Good value for the price. Ice machine was in separate building. Otherwise pleasant.
The price and location were ok. The staff and management did not address issues or concerns. I had a bag of food go missing and when I brought it to the attention of management they blamed me and didn't take of the customer. I will not stay at another Days Inn again.
Fine for a quick overnight stay while traveling. Rundown a bit, thin walls and hear other guests easily
The customer service was excellent
Convenient to the highway. Room was clean but somewhat dated. Suited our needs for 1 night stay. Staff checking us in acted like she knew nothing about doing it. Told us we couldn't use our visa card, had to call someone to verify they accepted it. We used same card to book hotel. Breakfast wasn't great at all 'Hot' food microwaved and poor choices.
Having a microwave and fridge in the room in addition to the in-room complimentary coffee. The room itself was extremely outdated and needed a complete overhaul. The carpet was dirty and thread bare in places. Check-in was at 3pm and we arrived closer to 4pm and the room had not been cleaned. Not off to a good start after 10 hrs of driving.
It was right off the interstate, easy to find and close to Ft Jackson. Was clean and felt safe Just felt kinda run down. Breakfast was very sparse.
Location was good. Bathroom had not been cleaned thoroughly. Hair on floor and tub, grab bar in shower was coated with soil that could be wiped away.
I love my stay
location was good and it was clean not really
Clean sheets, was switched to a room with a king bed instead of two doubles at no extra charge. The shower curtain was extremely moldy and the pillows were very thin.
The staff was horrible burnt holes in the sheets room smelt like cigarettes poor service overall never again !
Nothing! It was shabby and run down. Rather depressing to stay there! WAY overpriced! I should have spent more to stay at a nicer place! !!
Location My bedding had burn holes, bathroom wasn't clean enough. Pool had bugs in it and no one clean it n my kids was upset.
Nothing at all my roomhad roaches on wall in refrigerator refrigerator.I ask for smoking. King bed with pet night manager told didn't. Have it take or leave it blood on walls I was so tired, I just took the room I have pictures please have someone call me Call me please
I relive this may seem harsh, but there was nothing about this hotel that would make to consider staying there again or recommend to anyone. Unless they were caught in our position that there was no other hotel with enough room available in the area and we needed to stay close to Ft Lee. Everything especially all the broken furniture and the bathroom that you stuck to the floor.
The staff were really nice and helpful! Breakfast was pretty good! There were dust bunnies on the ceiling, windows were dirty, paint peeling off of the ceiling.
So so pillows... :/
Friendly staff Room cleanliness and condition
Great value for price paid. Rooms are clean, temperature was nice and cool upon arrival. Beds have great linens. Fridge is a good size. Furniture is very nice. Bathroom has granite counters, daughter said was amazing. Breakfast was very good.
This guest did not leave comments about this hotel.
Staff is very polite helpful and courteous
Nice size room, and the breakfast items were good. Nice TV. The room had a lot of dust on the top of the bureau where the TV stood, and the bathroom bath controls were pitted and loose. I was afraid the control knob would fall off.
Available room when everyone else was booked. Nice room for the price. Nice breakfast for the price. No
easy access to highway, very clean and great breakfast.
the hotel was fine. Disappointed the ice machine was out of service. With a convenience store next door, I would of thought a cooler with ice would have been a nice gesture.
close to I95 after 295 entrance/exit and free hot breakfast bathroom had a inferior update
After going to two other hotesl that night, I was glad to finally find one that was nice. However, my room key card did not work after the first 24 hours. Each time I left my room I had to get another one, it total about 8 keys, which got annoying. Half of the lights did not work and there was no places nearby to get food. Also I was there for Rugged Maniac, a big event in the area. No one from the hotel knew directions to the Virginia Motorsports Park, right in Petersburg.
Proximity to Petersburg battlefield! Lack of good dinning spots in the area! I think problem with detergent used on sheets, left wife and I itching all nite. check but saw no signs of bedbugs
This guest did not leave comments about this hotel.
Location to activities we were doing
If you need to cancel your reservation, this specific branch will not honor the cancellation and you will NOT receive your money back. I cancelled my reservation due to tropical storm hanah with 1800holiday, I have the cancellation number, name of the person I spoke to, and time. I was promised a refund by a rep of HI Express and now even their guest relations department will not help me because HI Express lets the individual hotels handle billing issues. I never checked in here so I cannot comment on the hotel itself, but I would avoid it. There are plenty of other hotels in the area.
Presidential Suite? not quite, name is misleading, however it was a King Room , very clean and comfortable Amenities are few, but quiet and relaxing
the staff was pleasent an the room was great. everything i could think of. breakfast was a plus. everyone acted like they wanted your bussiness don't find that much anymore
This guest did not leave comments about this hotel.
I very much recommand this hotel to any one who is going to say Petersburg Va. to stay at HOLIDAY INN EXPRESS. It is a very clean hotel and the continental breakfast was very good also
Friendly staff Wake up call both days not requested.
The price the cleanliness of the room You coffee sucked it was not hot is so was so cold that you needed a microwave to make it hot.
Roaches scattered when we opened the door and then further inside the room all that had been done was beds being made but none of the room was cleaned.
The location. We paid for a non-smoking room and there was ash in the bathroom. The room smelled like cigarette smoke. It was obvious the room had not been thoroughly cleaned. The bedding and towels were fresh, but there is no excuse for the ash in the bathroom.
I told them I had a pet when I checked in. At breakfast the owner told me there would be a $10 fee then followed us to our room to make sure we paid him right then although we said we would pay at check out. My husband was showering and it was very awkwar
Price Had to change rooms because of roaches yeah
Personnel were helpful and professional, despite the management/maintenance issues. A/C didn't work, Coffee pot broken, phone/internet didn't work, BOTH Ice machines didn't work...extremely hot temps.that day/night.
nothing dirty, room stunk, there was mold in coffee pot w/ leftover coffee. the bathroom was not clean..there were cigarette burns in comforter & it was a nonsmoking room. the air conditioner did not work right. the pool was closed and the free breakfast was bad
Nothing! It was very run down and disgusting! Room was infested with roaches and we found out when we checked out that the room was not supposed to be rented that we stayed in! I'm not normally a complainer but this is the worst experience I've ever had in a hotel room!
NOTHING IT WAS NASTY! The hotel was literally a hole in the wall, there were bugs in my bed, floor, bathroom, and sink. The hotel lobby was even nastier than my room. I have now been treated for a skin infection that I got during this stay. I came in at 2am and left at 5:30am
Location Non smoking room that had smokers previous, it stunk of smoke. Internet was really spotty. The ice machine was in a totally obscure area and the room it was in was disgusting. Don't have ANY expectations and you won't be disappointed.
Price Staff called me at 1am asking weird question if we need anything today or tomorrow, knowing that we have a car and can get it ourself. Creepy considering that we are 2 young girls.
Best was it location right off 95. Last year I stayed in the motel across the road whose breakfast was better than that of the Rodeway Inn. The room itself was okay. It was clean, but no tissue in the box. TV was great. Yes, the breakfast. I don't expect much but the muffins and one type of bread looked old. There were so many and yet there were no other patrons. Saved for the rest of the week? Staff could not communicate well.
The room was comfortable and the pool looked good; we didn't have time to use it. It was described as having a restaurant, (which we sorely needed after a long day of driving), but the restaurant has closed. We would have appreciated being told this, in view of the fact that we had specifically mentioned the evening meal on our booking request. The restaurant we were recommended was entirely inappropriate and we had to get back on the interstate to find somewhere.
Lake of cleanses and the bed is so not comfortable ! Not recommend!
nothing had to wait twenty minutes before owner came to front desk computer system was not working they could not check me in i feel i should have a refund i only stayed two hours for a metting. terrible service.
The location The rooms were filthy. Bed sheets were stained. The bathrooms smell like urine. Customer service was poor.
Located to my destination the sad part was I stayed there in April and the room I was given was a lot better. I was placed in a room that had a hole in the wall, there were spills on the walls, the room needed vacuuming, the air conditioning unit leaked water into the room.
I liked the location of hotel and the room amenities (cable, internet) As a single female, the owner gave me a room in the back of the hotel where questionable people lived. Daily, there would be a lot of men drinking beer and they'd stare and make little comments. One stairwell available and I had to pass them all day.
Easy to find. Had room upstairs in back side -- quiet Ac in room not turned on until we arrived. It was 86 degrees with very hi humidity-- and sun directly on room.
Nothing, this motel was not open for business as we were the only guests Everything! The HVAC did not work, the bed lamps were broken and the woman behind the desk told me that there were no rooms available before I told her I had a reservation.
The bathroom wasn't very clean. Stains around the inside of the toilet bowl and bathtub. Long pieces of hair in the towels and washcloths. Also, the towels and washcloths had stains on them. No box of Kleenex, writing pad or pen. Poor reception on tv.
The location. My room smelled of cigarette smoke and I had chosen a non-smoking room. I was moved to another but did not have the best smell either.