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By far the best part of our stay was the breakfast. There was a good array of food and it was hot and fresh! It's very rundown and going through some remodel projects which equals mess mess mess!! The main reason I chose this hotel was for the indoor pool...it was closed...for renovation. Several rooms on our floor were under construction. The elevator was disgusting. Trash on the floor, paint drops all over the floor, cracked tile, and smelled terrible. Our room, while clean, smelled terrible and sour. The doors had paint peeling off. No bedspreads on the bed just a plain white sheet over the comforter. Desk chair had most of the seats vinyl peeled off. Carpet was stained.
Personnel aimable, services bien entretenue et propre. Calme et bien situé. Nous avons apprécié un petit déjeuner agréable bien avec bon service de l'employé vous en aurez pour votre argent.
Le personnel est très sympa J'ai apprécié mon séjour, pas un seul reproche à fournir
Cet hôtel est une merveille ! Tout était neuf et très propre. Le petit déjeuner était bon et il y avait beaucoup de choix et le personnel était très chaleureux. C'était un prix très raisonnable en particulier pour ce que c'était. Il n'y a rien que je n'ai pas aimé
L'hôtel était propre. Le personnel de la réception était courtois, attentif et chaleureux. L'emplacement est pratique pour se rendre dans les restaurants, les stations service et les magasins Il n'y avait rien que je n'ai pas aimé
Nothing When we arrived, the person was very rude and had a attitude, did not even greeted us, I said to him good evening and he responded "what's up". Will never stay at Econo Lodge
It had what I was looking for: the bed was comfortable, free wifi, hot shower, and it was inexpensive. The room included a mini-fridge, air conditioner, microwave, and cable TV. There was a stale cigarette smell although I think it was from another room. Although the wifi was free, the signal was weak in my room. The outlet for the TV and one lamp was out of order, so I unplugged the microwave in order to watch it.
Overall everything was clean and fresh. Good value for the price. Ice machine was in separate building. Otherwise pleasant.
Nothing Dirty, room stinks. I was itching for a week after
I relive this may seem harsh, but there was nothing about this hotel that would make to consider staying there again or recommend to anyone. Unless they were caught in our position that there was no other hotel with enough room available in the area and we needed to stay close to Ft Lee. Everything especially all the broken furniture and the bathroom that you stuck to the floor.
Fine for a quick overnight stay while traveling. Rundown a bit, thin walls and hear other guests easily
The price and location were ok. The staff and management did not address issues or concerns. I had a bag of food go missing and when I brought it to the attention of management they blamed me and didn't take of the customer. I will not stay at another Days Inn again.
Location was good. Bathroom had not been cleaned thoroughly. Hair on floor and tub, grab bar in shower was coated with soil that could be wiped away.
The staff was horrible burnt holes in the sheets room smelt like cigarettes poor service overall never again !
Having a microwave and fridge in the room in addition to the in-room complimentary coffee. The room itself was extremely outdated and needed a complete overhaul. The carpet was dirty and thread bare in places. Check-in was at 3pm and we arrived closer to 4pm and the room had not been cleaned. Not off to a good start after 10 hrs of driving.
Nothing at all my roomhad roaches on wall in refrigerator refrigerator.I ask for smoking. King bed with pet night manager told didn't. Have it take or leave it blood on walls I was so tired, I just took the room I have pictures please have someone call me Call me please
We were very pleasantly surprised to see a cooktop in our room! This would be a perfect place for us to stay again if we spend more time hunting our civil war ancestors. we also enjoyed the staff--so willing to acknowledge us! No.
Nothing! It was shabby and run down. Rather depressing to stay there! WAY overpriced! I should have spent more to stay at a nicer place! !!
Location My bedding had burn holes, bathroom wasn't clean enough. Pool had bugs in it and no one clean it n my kids was upset.
the location for the distance we had to draive. The $10 fee for the cat that was not adevertised
I love my stay
The customer service was excellent
Clean sheets, was switched to a room with a king bed instead of two doubles at no extra charge. The shower curtain was extremely moldy and the pillows were very thin.
Convenient to the highway. Room was clean but somewhat dated. Suited our needs for 1 night stay. Staff checking us in acted like she knew nothing about doing it. Told us we couldn't use our visa card, had to call someone to verify they accepted it. We used same card to book hotel. Breakfast wasn't great at all 'Hot' food microwaved and poor choices.
Friendly staff Wake up call both days not requested.
Presidential Suite? not quite, name is misleading, however it was a King Room , very clean and comfortable Amenities are few, but quiet and relaxing
the staff was pleasent an the room was great. everything i could think of. breakfast was a plus. everyone acted like they wanted your bussiness don't find that much anymore
Location to activities we were doing
If you need to cancel your reservation, this specific branch will not honor the cancellation and you will NOT receive your money back. I cancelled my reservation due to tropical storm hanah with 1800holiday, I have the cancellation number, name of the person I spoke to, and time. I was promised a refund by a rep of HI Express and now even their guest relations department will not help me because HI Express lets the individual hotels handle billing issues. I never checked in here so I cannot comment on the hotel itself, but I would avoid it. There are plenty of other hotels in the area.
I very much recommand this hotel to any one who is going to say Petersburg Va. to stay at HOLIDAY INN EXPRESS. It is a very clean hotel and the continental breakfast was very good also
Good price. I was especially surprised by how friendly the staff was when I arrived. I will be back here.
Proximity to Petersburg battlefield! Lack of good dinning spots in the area! I think problem with detergent used on sheets, left wife and I itching all nite. check but saw no signs of bedbugs
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Friendly staff Room cleanliness and condition
Location and staff. Had small issue with plumbing. But was corrected quickly.
Staff is very polite helpful and courteous
Nice size room, and the breakfast items were good. Nice TV. The room had a lot of dust on the top of the bureau where the TV stood, and the bathroom bath controls were pitted and loose. I was afraid the control knob would fall off.
Available room when everyone else was booked. Nice room for the price. Nice breakfast for the price. No
Quiet location. None
the hotel was fine. Disappointed the ice machine was out of service. With a convenience store next door, I would of thought a cooler with ice would have been a nice gesture.
This guest did not leave comments about this hotel.
The hot breakfast was a surprise. The free wifi was actually useful! So many times, I go to hotels and resorts with free wifi that is absolutely deplorable. I had speed and decent strength. The location wasn't the best and the television channels were limited.
Great value for price paid. Rooms are clean, temperature was nice and cool upon arrival. Beds have great linens. Fridge is a good size. Furniture is very nice. Bathroom has granite counters, daughter said was amazing. Breakfast was very good.
The staff were really nice and helpful! Breakfast was pretty good! There were dust bunnies on the ceiling, windows were dirty, paint peeling off of the ceiling.
easy access to highway, very clean and great breakfast.
I liked the location of hotel and the room amenities (cable, internet) As a single female, the owner gave me a room in the back of the hotel where questionable people lived. Daily, there would be a lot of men drinking beer and they'd stare and make little comments. One stairwell available and I had to pass them all day.
The location The rooms were filthy. Bed sheets were stained. The bathrooms smell like urine. Customer service was poor.
nothing had to wait twenty minutes before owner came to front desk computer system was not working they could not check me in i feel i should have a refund i only stayed two hours for a metting. terrible service.
Easy to find. Had room upstairs in back side -- quiet Ac in room not turned on until we arrived. It was 86 degrees with very hi humidity-- and sun directly on room.
The location. My room smelled of cigarette smoke and I had chosen a non-smoking room. I was moved to another but did not have the best smell either.
Nothing, this motel was not open for business as we were the only guests Everything! The HVAC did not work, the bed lamps were broken and the woman behind the desk told me that there were no rooms available before I told her I had a reservation.
The bathroom wasn't very clean. Stains around the inside of the toilet bowl and bathtub. Long pieces of hair in the towels and washcloths. Also, the towels and washcloths had stains on them. No box of Kleenex, writing pad or pen. Poor reception on tv.
Located to my destination the sad part was I stayed there in April and the room I was given was a lot better. I was placed in a room that had a hole in the wall, there were spills on the walls, the room needed vacuuming, the air conditioning unit leaked water into the room.
It was close to the highway Bathtub and Showerhead were filthy, could not use. No toilet paper or Kleenex. Had to get toilet paper from front desk. And they said they would deliver the Kleenex, but had to check back in 3 hours and when told it would be another couple hours, told them to forget it. When checking out, the housekeeper asked for a tip. Told her I don't leave a time for a dirty room with no paper products. I have written a formal complaint to Choice Hotels about this location.