Pool is great with kid friendly options. Location is perfect for activities.
The upkeep has gone downhill, things out of order or in need of repair / upgrade.
Rooms need updating. Pool dirty. 90% kids. They should advertise this resort as a kids and family resort. Not a good value for the money
Everything was amazing.
How early check out was not the best.
Aging but acceptable property
The practice of a mandatory resort fee seems to be a gouging tactic if you don't use the services. Not against this property specifically, just the industry practice. Other than that, a pleasant stay.
Love this hotel!
I loved the cozy rooms, I get cold very easily so I was able to turn the heat on full blast while being in a SUPER comfy bed. Room service was amazing and very quick and the staff were very nice and helpful.
A Complete Dump
Easy check in
They boast "millions of dollars in recent renovations" but the rooms are just awful. I remember this resort from many years ago, and at the time it was very nice. They have basically let the whole place become run down and have milked it for all the money they can get out of it. It is a run down crappy "resort" now, and should be condemned.
Nice family resort with water park
I like the location on 16th Street. Nice bars and restaurants close by. Water park was fun.
Rooms are a bit dated. Water park was smaller than I was hoping. Not a lot of choices for dining on resort during summer.
It's a nice place, bed was so good
Nothing to complain about
Nice rooms for the price, fun waterpark, but the pools were dirty and the pool pavers were blistering hot on our feet.
The pool was great! The pool staff was excellent and always around if you needed anything!
We were unable to check in early, so they said they would text us when our room was ready which should have been by 4 because that's the time of check in. Around 4:30 still no text, so we decided to go check ourselves. When I spoke with the woman at the front desk about checking in she said our room was still not ready. Luckily she moved something around and got us into a room, but what if I hadn't gone to the front desk and just waited for a text who knew how long we would have waited. If check in is at 4 then we should have been in a room by that time. Also the housekeeping never came to clean our room on the second day which I found very odd.
Great for families and young kids
The amount of space for the King bedroom suites was very accommodating. There are two separate rooms, a living room area with a pull out bed is great to use if you have additional folks with you or children, and a separate bedroom in case you want more privacy. The staff were very knowledgeable and responsive. I didn't need much assistance, but for the few questions or needs I had, they were quick to aid me. The resort is kept up well. It has stayed up-to-date since my last stay there 20 years ago. I'm happy to see it has been kept in good condition. I went to the spa and the masseuse was incredibly experienced and did an exceptional job. I would highly recommend the spa.
There are a few small areas that the resort could improve on: -I noticed it was very difficult reaching hotel staff by phone. I tried every single line (ie Guest Request, Room Service, Front Desk..) just to try to reach someone. This happened to me about 5-6 times within my first 36 hours. They could work on beefing up availability of folks to answer phones. -The spa was fantastic, and one of the showers was very dark, and had one ceiling light which was not in the shower. This made the room dark after pulling the shower curtain. It didn't do justice to the overall appearance to the spa. -Also I would recommend the spa supplying a few creature comforts in the locker room, such as disposable combs for people to use after showers.
Beautiful retreat from busy life
This place is beautiful. The grounds and buildings are recently remodeled and they are very clean. The room had a lot of space. Parking was great, and the resort fee was actually worth it for once. They give you a lot for the $24 a night fee, I had no complaints.
Phoenix a beaucoup à offrir de ses beaux paysages à sa riche histoire. Trouver l'endroit parfait pour séjourner peut être une grande cause de stress, mais le Pointe Hilton Squaw Peak Resort le prend tout loin. Les suites sont conçues dans des tons chauds du sud-ouest et les suites et les casitas d'Agave redessinés offrent une toute nouvelle expérience pour que l'on puisse en profiter. Les suites disposent d''un salon séparé et d''une télévision HD à écran plat. Toutes les suites offrent une maison loin de la maison à ses clients. Certaines chambres disposent même de patios ou de balcons pour profiter de la vue que la région a à offrir. Et dîner avec de beaux sièges extérieurs. Le restaurant et le bar du Hole-In-The-Wall servent un barbecue et des plats confortables. Il dispose également d''un patio en plein air avec vue sur la montagne et sur l''eau. Le café Slim Piken's sert des boissons rafraîchissantes et des plats légers au bord de la piscine. Le bar et le jardin de Rico servent des cocktails artisanaux dans un cadre amusant et décontracté. Le Pointe Hilton Squaw Peak Resort offre plusieurs activités pour les clients et leurs familles. Le parc aquatique River Ranch est un endroit amusant pour se rafraîchir lors de l'un des jours notoirement chauds de Phoenix. Le Coyote Camp propose des activités éducatives pour les enfants de 4 à 12 ans. Le Coyote Camp offre même un service de nuit de date pour les parents qui veulent profiter d'un dîner romantique tandis que leur petit est bien pris en charge. Parmi les autres commodités offertes, mentionnons une piscine, un service à l'étage, un centre de conditionnement physique, un bain à remous, une salle de banquet et un centre thermal à service complet. Le Pointe Hilton Squaw Peak Resort offre la détente ultime dans une belle ville.
selon 1 050 avis
Les politiques varient selon le type de chambre et le fournisseur.
Hilton Phoenix Resort at the Peak : Toutes les réservations faites le 30 juin 2020 ou avant, incluant les réservations non annulables, sont éligibles à un remboursement total. Veuillez consulter la page d’informations de Hilton sur le COVID-19 pour plus de détails.
Hilton Phoenix Resort at the Peak est situé 7677 North 16th Street à Camelback East, à 11,4 km du centre de Phoenix. Piestewa Peak est l’attraction la plus proche de Hilton Phoenix Resort at the Peak.
À Hilton Phoenix Resort at the Peak, l’heure d’arrivée est 16:00 et l’heure de départ est 11:00.
Non, Hilton Phoenix Resort at the Peak ne propose pas de WiFi gratuit.
Oui, Hilton Phoenix Resort at the Peak propose un parking gratuit.
Non, Hilton Phoenix Resort at the Peak ne propose pas de navette aéroport gratuite.
Hilton Phoenix Resort at the Peak est à 13,3 km de Phoenix (Sky Harbor Intl). Hilton Phoenix Resort at the Peak est à 44,2 km de Phoenix Phoenix-Mesa Gateway.
Oui, les animaux sont autorisés à Hilton Phoenix Resort at the Peak.
Oui, Hilton Phoenix Resort at the Peak a une piscine sur place.
Hilton Phoenix Resort at the Peak a mis en place les mesures suivantes :
Nettoyage quotidien, plus de produits d’hygiène à disposition.
Hall d’entrée adapté à la distanciation sociale.
Contacts réduits avec le personnel de l’hôtel et les autres clients.