Commentaires récents
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- Neutres
- Négatifs
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10,0
Points positifs : The staff was friendly and helpful. I loved the car. It was easy to check out. Matt led me to the car and he was great. Tenecia helped me at check in and she was wonderful.
Points négatifs : The check in kiosks had trouble with my license and I had to try three different machines. Waiting in line would probably have been shorter. Tenecia was so helpful and eventually got my license to work on the third machine. Maybe update the machines so they work.
avis de
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9,2
Points positifs : Quick pickup and dropoff. Efficient. Friendly staff.
avis de
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2,8
Points négatifs : There was no mention of the $200 refundable deposit on top of our almost $100 due prior to arriving for pick up. We were unable to pick up our rental due to being unprepared for the charge. The staff was unhelpful and quite frankly came off as rude. Since we live here we couldn’t use a debit card.
avis de
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8,4
Points positifs : Drop off easy.
Points négatifs : No choice of vehicles in selected class and size. Only one vehicle available. The Ford Ecosport has a generic problem. Can't be securely locked! The rear tail door does not lock via the key fob and then depressing the open button on the tail door unlocks the driver's door. BAD!
avis de
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3,6
Points positifs : Staff was friendly
Points négatifs : Car was completely dirty. Some had chewing tobacco inside interior and dirt everywhere maybe clean cars before someone comes to rent one.
avis de
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8,0
Points positifs : - 24 hours drop-off - friendly staff
Points négatifs : - fuel cap was not closed when i pick up the car, noticed after driving 50+ miles. - car is not very clean, e.g. steering wheel is a bit "sticky", dusty dash.
avis de
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10,0
Points positifs : Everything was simple.
Points négatifs : All was well.
avis de
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10,0
Points positifs : The staff and the car
avis de
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5,6
Points positifs : The pickup of the car was great. To be able to choose your car is fantastic
Points négatifs : The ridiculous hidden fees were terrible. I booked online and was quoted $70, my final bill somehow was $152!! Noone had an explanation as to why that was the price. Just ridiculous.
avis de
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9,6
Points positifs : friendly staff, nice man at counter when checking in
avis de
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10,0
Points positifs : Had an entire row of pickup trucks to choose from in every full size brand. Was able to pick the exact truck I drive at home so I didn't need to learn where every button was or how to run radio. Price was super cheap and the truck was new, clean and loaded with options. Better than Perfect.
Points négatifs : I can honestly say there was nothing that Kayak or Alamo could have done better. Was able to online check in and pay for vehicle. It took 1 min to pick up and less to drop off. This was the first time I used Kayak and Alamo and I will use them again this month in FL. Better than perfect.
avis de
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7,6
Points négatifs : I reserved a mini van but when I got to the counter they advised I get a full-size suv because it’s “bigger”. Adults do not fit in the 3 row of an suv. I think I was recommended an upgrade just so the company would make more money on my up charge.
avis de
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10,0
Points positifs : The staff was friendly and helpful. I loved the car. It was easy to check out. Matt led me to the car and he was great. Tenecia helped me at check in and she was wonderful.
Points négatifs : The check in kiosks had trouble with my license and I had to try three different machines. Waiting in line would probably have been shorter. Tenecia was so helpful and eventually got my license to work on the third machine. Maybe update the machines so they work.
avis de
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9,2
Points positifs : Quick pickup and dropoff. Efficient. Friendly staff.
avis de
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10,0
Points positifs : Everything was simple.
Points négatifs : All was well.
avis de
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10,0
Points positifs : The staff and the car
avis de
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9,6
Points positifs : friendly staff, nice man at counter when checking in
avis de
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10,0
Points positifs : Had an entire row of pickup trucks to choose from in every full size brand. Was able to pick the exact truck I drive at home so I didn't need to learn where every button was or how to run radio. Price was super cheap and the truck was new, clean and loaded with options. Better than Perfect.
Points négatifs : I can honestly say there was nothing that Kayak or Alamo could have done better. Was able to online check in and pay for vehicle. It took 1 min to pick up and less to drop off. This was the first time I used Kayak and Alamo and I will use them again this month in FL. Better than perfect.
avis de
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8,4
Points positifs : Drop off easy.
Points négatifs : No choice of vehicles in selected class and size. Only one vehicle available. The Ford Ecosport has a generic problem. Can't be securely locked! The rear tail door does not lock via the key fob and then depressing the open button on the tail door unlocks the driver's door. BAD!
avis de
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8,0
Points positifs : - 24 hours drop-off - friendly staff
Points négatifs : - fuel cap was not closed when i pick up the car, noticed after driving 50+ miles. - car is not very clean, e.g. steering wheel is a bit "sticky", dusty dash.
avis de
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7,6
Points négatifs : I reserved a mini van but when I got to the counter they advised I get a full-size suv because it’s “bigger”. Adults do not fit in the 3 row of an suv. I think I was recommended an upgrade just so the company would make more money on my up charge.
avis de
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2,8
Points négatifs : There was no mention of the $200 refundable deposit on top of our almost $100 due prior to arriving for pick up. We were unable to pick up our rental due to being unprepared for the charge. The staff was unhelpful and quite frankly came off as rude. Since we live here we couldn’t use a debit card.
avis de
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3,6
Points positifs : Staff was friendly
Points négatifs : Car was completely dirty. Some had chewing tobacco inside interior and dirt everywhere maybe clean cars before someone comes to rent one.
avis de
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5,6
Points positifs : The pickup of the car was great. To be able to choose your car is fantastic
Points négatifs : The ridiculous hidden fees were terrible. I booked online and was quoted $70, my final bill somehow was $152!! Noone had an explanation as to why that was the price. Just ridiculous.
avis de
