Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Points positifs : At the pick up in Phoenix the gentleman at the downstairs pickup/ check in went above his normal duties to help me clarify a problem that arose with the issuance of my vehicle. I wish I could recall his name but he was a young Hispanic heritage man. Thank you for a very professional job.
Points négatifs : The line was very long upstairs(one agent) and would of been a big help if another agent had been added.
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3,6
Points positifs : It was clean
Points négatifs : This car was nothing similar to a mustang, very disassociated compared to previous cars I have rented
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10,0
Points négatifs : Not a thing!
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9,2
Points positifs : Herman at the front desk was wonderful. Took 5-10 minutes to complete entire transaction. So much better than Fox Rental. Herman is a “rock star!”
Points négatifs : Really a pleasant experience.
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10,0
Points négatifs : Great!
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5,2
Points négatifs : Windshield was cracked on vehicle. Employee was not present to inspect the vehicle with me. It was evening in a dim parking lot and I didn’t notice the crack until after I pulled out. Upon return they say they may be charging me. I hope not. I understand that everyone is understaffed and standard procedures do not apply during this pandemic deal we have got going on, but seems like an unnecessary hassle and certainly hope they do not try to make me pay for something that I was not responsible for.
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2,0
Points positifs : I was denied a rental car because I didn’t have a major credit card. Although I rented cars from there before without a credit card. The parking garage is overflowing with cars because business is dead but for some reason now I get turned away.
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9,6
Points positifs : Perfect. Professional.
Points négatifs : Maybe offer a pair of safety gloves for renters during the crisis. But truly a great rental experience.
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10,0
Points positifs : Easy proses, friendly people., good value.
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10,0
Points positifs : staff was super helpful, tried to hook us up with a major upgrade but didn't know it was already reserved, no worries it was still awesome
Points négatifs : nothing really, they were super cool, car was brand new too
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10,0
Points positifs : Yes very friendly
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8,0
Points négatifs : I purchased insurance on the website. Gentleman at the counter suggested I not do that next time. It is hard to know what to do.
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10,0
Points positifs : At the pick up in Phoenix the gentleman at the downstairs pickup/ check in went above his normal duties to help me clarify a problem that arose with the issuance of my vehicle. I wish I could recall his name but he was a young Hispanic heritage man. Thank you for a very professional job.
Points négatifs : The line was very long upstairs(one agent) and would of been a big help if another agent had been added.
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10,0
Points négatifs : Not a thing!
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9,2
Points positifs : Herman at the front desk was wonderful. Took 5-10 minutes to complete entire transaction. So much better than Fox Rental. Herman is a “rock star!”
Points négatifs : Really a pleasant experience.
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10,0
Points négatifs : Great!
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9,6
Points positifs : Perfect. Professional.
Points négatifs : Maybe offer a pair of safety gloves for renters during the crisis. But truly a great rental experience.
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10,0
Points positifs : Easy proses, friendly people., good value.
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10,0
Points positifs : staff was super helpful, tried to hook us up with a major upgrade but didn't know it was already reserved, no worries it was still awesome
Points négatifs : nothing really, they were super cool, car was brand new too
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10,0
Points positifs : Yes very friendly
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3,6
Points positifs : It was clean
Points négatifs : This car was nothing similar to a mustang, very disassociated compared to previous cars I have rented
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5,2
Points négatifs : Windshield was cracked on vehicle. Employee was not present to inspect the vehicle with me. It was evening in a dim parking lot and I didn’t notice the crack until after I pulled out. Upon return they say they may be charging me. I hope not. I understand that everyone is understaffed and standard procedures do not apply during this pandemic deal we have got going on, but seems like an unnecessary hassle and certainly hope they do not try to make me pay for something that I was not responsible for.
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2,0
Points positifs : I was denied a rental car because I didn’t have a major credit card. Although I rented cars from there before without a credit card. The parking garage is overflowing with cars because business is dead but for some reason now I get turned away.
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