Points positifs : The drop off process was super fast and efficient
Points négatifs : I understand it was a holiday weekend (Labor Day) but to wait in line for 45 minutes and then wait another 30 minutes for the vehicle to be located was not efficient. Additionally, the customer service rep at the counter and I were sitting there (and so were the other customer service reps and customers) and it seems the process could be better in that they can assist other customers while the rest of us are waiting for cars to be located.
Points positifs : Yes everything was easy.
Points négatifs : The car was a bit dirty in the inside
Points positifs : Fun car. Easy drop off.
Points négatifs : Car wasn't totally clean, some trash and also the interior of the windshield was pretty dirty. Car wasn't ready at pickup time and queue was long.
Points négatifs : The web site didn't make it clear that the pickup was not at the airport Budget office, but some other. Fortunately the clerk had cars available and provided one. If the airport inventory had been sold out, I would have had a problem.
Points positifs : Drop off was so easy
Points négatifs : It took a bit longer than expected to get the car
Points positifs : A nice clean vehicle
Points négatifs : Be prepared, have an ample supply of cars to fill your reservations when people show up, the excuses given only proved that you were not prepared, and inform everyone in line the cause of the delay, not when they approach the counter. Have people available in the garage to point you to your vehicle do we don't have to wander around, our Budget rental was in the Avis section, nobody warned us.
Points positifs : Easy process. Good rates, clean car.
Points négatifs : Ford MyKey was enabled and the max speed was barely over the legal speed limit. This resulted in warnings in the dash any time I went exactly the speed limit. Passing slower traffic was also not easy.
Points positifs : Staff were friendly, drop off was fast and helpful staff guided us.
THE BEST FEATURE/SERVICE: Staff that help us load luggage onto the shuttle buses that take us to/from the Rental Center - they are fantastic!
Points négatifs : Staff to help us off-load the luggage.
Points positifs : The staff was very friendly.
Points négatifs : Pricing
Points négatifs : Drop off could have been more convenient.
Points positifs : Once I got to the car, the process was quick and easy.
Points négatifs : There was a thirty minute wait to get your car, the staff were scrolling social media on their phones while helping customers, the customer service rep said little more than hello to me, my car smelled like cigarettes and had trash in the back seat. Kind of a bummer. Won’t be using Budget again.
Points négatifs : More flexible pickup drop off times
Chez Budget, une voiture de location à Phoenix coûte en moyenne 44 € par jour.
Intermédiaire (Toyota RAV4 ou similaire) est la catégorie de voiture la plus réservée chez Budget à Phoenix.
Budget possède 5 succursales à Phoenix. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.