Points négatifs : The car smelled like cigarettes. Everything else was very good
Points positifs : drop off was confusing since this was my first time.
Points négatifs : Freeway exits could be clearer
Points positifs : Good prices and easy return process
Points négatifs : Super long, slow moving line at pickup and service with a smile was non existent.
Points positifs : staff was helpful
Points négatifs : if you book through a third party it's impossible to amend your reservation. It would have been nice if there was some ability to do this
Points positifs : The front desk guy was very cordial.
Points négatifs : The line to pick up the car was very long and only two guys working at desk. Pretty much ruined all the positives of the experience.
Points positifs : OK
Points négatifs : When I rented/and paid the car via Kayak, it was noted as "unlimited" miles BUT when I picked up the car, I was told there was a 250 miles limitation per day.Therefore, at our scheduled pick up the vehicle time of 10 PM, I did not have other options but to rent the same vehicle BUT twice the cost!
Points positifs : Staff was horrible. I rent 10-15 cars a year. This was my first time with this company. There staff was rude and disrespectful and after waiting in line for an HOUR to get my rental that I had reserved online I was told they would not rent me a car. Ridiculous! I will never even attempt again!
Points négatifs : Everything could have been better!
Points positifs : Drop off went very smoothly
Points négatifs : The pick up involved waiting in line for an hour No enough support for the customers
Points positifs : Staff was ok and pickup was ok also ok. Drop off went very well
Points négatifs : Car condition was very poor with damage on almost every surface. I marked the form showing that. I also had to use diesel for refilling car which I didn’t know until I picked up car
Points positifs : Nothing
Points négatifs : They could’ve have had my rental
Points positifs : Nothing. The customer service representative was rude. Online price is a scam. Everything they advertised on the website is a lie and they justify it by telling you “you should of read the fine print”. Never doing business with them again.
Points négatifs : Everything. There was nothing I liked about my experience.
Points positifs : N/A
Points négatifs : Bait and switch pricing.
Intermédiaire (Toyota RAV4 ou similaire) est la catégorie de voiture la plus réservée chez Advantage à Phoenix.
Advantage possède 1 succursale à Phoenix. Consultez notre carte des succursales Advantage pour trouver celle qui vous convient le mieux.