Réservez une voiture de location chez Payless à Phoenix

Points positifs : Quick, and friendly

Points négatifs : Car carpet was worn out

Points positifs : Drop off was super easy

Points négatifs : The car we rented could have been cleaned better. Someone before us had smoked inside the vehicle so every time we got in that was the first thing we could smell. The windows were also pretty dirty and there was no windshield wiper fluid.

Points positifs : Followed friend to drop off rental at DFW, was literally stuck in lot with no way to get out for an hour. Security guard was no help, and he should have been at entrance to keep me from entering "return Lot". Had to find an agent at the counter to find someone to get us out of the lot.

Points négatifs : Signs that say Do Not Enter unless you are returning rental and give the security guard access to open gate if someone is locked in.

Points positifs : We got a great deal on a MAZDA SUV. It was clean, comfortable & just the right size for driving & parking in smaller spaces. The return was very easy... much easier than the pickup!

Points négatifs : We picked it up as ordered after midnight & the Payless counter was closed (which was pretty scary), but a sign directed us to the Avis counter on the lower level. After a short wait, we got the SUV, as ordered.

Points positifs : The staff was apologetic for the long delay. The drop off and shuttle were super easy!

Points négatifs : Pick up line was over a 30-minute wait. Then when we got to our vehicle it didn't start (apparently the battery was dead) and I had to go back up to the original line to get another vehicle, taking another 15-20 minutes, because the line in the lot was 4 persons deep with problems as well.