Hôtels - Phoenix

Simple, mais pas cher, ce que l'on demande à un Motel !

Propre, fonctionnel et pas loin de l'aéroport

Pour avoir notre chambre, le temps d'attente était vraiment très long. La personne partait avec nos papiers, téléphonait et nous avons été bien 1/4 d'heure avant de prendre possession de notre chambre ; de plus le prix négocié était de 40 dollars et nous avons payé 56 dollars et l'on ne nous a pas remis de facture ; vu la fatigue du voyage, nous étions pressés d'avoir notre chambre et n'avons pas réclamé.

The location of the hotel was great. It was in the heart of Phoenix. The staff was very friendly and helpful.

The gym is very small and they were renovating so you could hear work being done and the elevators were really slow.

Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants.

Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.

confort de l'hôtel, piscine, restaurant sur place

horaires de navette vers l'aéroport non conformes aux horaires indiqués sur le site internet (24h/24): la navette ne commence qu'à 5h00 am.Cette mauvaise surprise à notre arrivée nous a valu une bonne dose de stress, notre avion décollant à 6h00.

Situé près de l aéroport et du centre-ville cet hôtel est une destination à considérer. Un bon 3 étoiles.

simplement parfait

Un peu loin du centre et loin de tout

bon hotel excellent rapport qualité prix

Très bel emplacement et installations.

Nous nous attendions à des bons services et équipements haut de gamme, mais le personnel et notre chambre étaient tout simplement médiocres. Tout d'abord, nous avons dû attendre 10 minutes pour nous enregistrer. L'agent de check-in devait faisant quelque chose qui lui prenait du temps, mais n'a pas pris la peine de s'excuser pour l'attente, ni d'héler un collègue pour nous aider. Mauvaises manières. En plus, nous avons payé pour lits de taille queen, mais notre chambre était équipé de lits doubles. . Il était tard et nous n'avons pas d'humeur pour faire des histoires, mais c'était tout simplement ... miteux. Rien de bien méchant, mais ce n'est pas bon.

La gentillesse du personnel, l excellent rapport qualite prix

Vin à l'heure de l'apéritif, repas légers, un bain à remous et piscine, restaurant mexicain près du lobby !!

Pour un court séjour Cet hôtel était parfait ! J'étais là-bas pour quelques heures pour prendre une douche et dormir avant notre vol et cet hôtel était idéalement situé, en particulier pour le prix.

Belles chambres, belle piscine, bonne sécurité, près de l'aéroport, mais prendre la navette 2 heures plus tôt, même pour les vols domestiques.

Mauvaise situation en ville, peut-être en sous effectif car ils n'étaient pas aussi efficaces, le petit déjeuner était de très mauvaise qualité mais mangeable.

Le service à la clientèle était super !

J'ai bien aimé l'emplacement sur la 16 e rue. Jolis bars et restaurants à proximité. Parc aquatique était très amusant.

Les chambres sont un peu vieilles. Parc aquatique était plus petite que ce que j'espérais. Pas beaucoup de choix pour dîner sur place pendant l'été.

Very noisy. Could hear everyone in the halls and in the adjacent room

The hotel staff was very courteous and the location to the airport was ideal.

It was not filthy but our bathroom was not as clean as I prefer and t he hotel hallways were kinda dirty.

Les chambres étaient propres et confortables

Tout ce qu'un bon hôtel devrait être.

La moquette de la chambre était très sale.

Staff was friendly.

This was the dirtiest room I have ever stayed in. The carpets, doors, comforter, even one of the towels were dirty! The continental breakfast was a joke, and there were only 3 tables with hardly enough room for 6 people to be in there at a time. The neighborhood wasn't very nice, but I was trying to find something cheap within walking distance of the convention center. I walked it, but it was a bit of a hike. You get what you pay for, and at least I didn't pay much.

Bad Wi-fi condition, breakfast with minimum menu. If you are looking for relatively cheap accommodation, it's fine, but I still think I overpaid.

The staff was very helpful. We had ended up without a car and they were patient and informative about the shuttle service that they operate downtown for free and to the airport for $10. It was a wonderful experience.

No complaints from me.

Staff is very friendly. Convenient shuttles. Breakfast included. Clean room and lobby.

Bed was not very comfortable. Our view out the window was a fast food drive thru. Room fridge was a bit noisy

proximite de l'aeroport, navette aeroport,confort et proprete,calme

Value for your buck.

The heater didn't work, it was cold.

The included breakfast was good, as was the access to a computer and printer.

We found a toenail clipping on the carpet floor which made us uneasy able the overall cleaniness of the facilities.

The bed was comfortable and quality of the room compared to the great price.

I can smell smoke in the hallway from guests that were smoking in their rooms.

THE STAFF WAS HELPFUL AND ATTENTIVE, THE ROOM WAS GREAT AND SUPER CLEAN, VERY NICE HOTEL AND COMFY BEDS.

The staff was very friendly and great! Breakfast was good especially the Svenhard rolls! The took care of noisy neighbor issue promptly.

The room next was making a lot of noise and it came through an adjoining door. We called the front desk and within 15 minutes they were quiet. The moved us to a quiet room the next day.

Le personnel était sympa et j'ai bien aimé les commodités de l'hôtel.

La salle de bain était vraiment petite.

Les jardins étaient magnifiques et en excellent état. Les chambres sont grandes et disposent de tout ce dont vous avez besoin. L'emplacement était excellent. La salle de gym était incroyable !

Le lit n'était pas des plus confortables que j'ai utilisés dans un hôtel. Surtout pour le prix. Comme il faut s'y attendre, le service de restauration sur place est extrêmement cher. Les frais de villégiature sont élevés et non facultatif - on s'est fait avoir !

Le cadre de l'hôtel et l'aménagement du resort avec les diverses picines est vraiment bien agéable.

Il est domage qu'une partie de l'équipement aquatique n'aie pas été accessible (tobogan et rivière). Pour des raisons de basse saison ai-je compris, mais quand on regarde le site, rien n'est précisé à ce sujet et donc engendre un peu de frustration de ne pouvoir jouir d'un des éléments qui nous ont attiré à choisir cet hôtel

Très bien pour le prix, chambres agréables tout comme le personnel, bien situé pour nos besoins.

Nous avons fêté notre anniversaire de mariage et on nous a surclassés dans une suite, et le personnel à la réception a envoyé une boisson, des chocolats et des fruits dans notre chambre quand ils ont appris que. J'ai adoré la chambre, le jardin de l'hôtel est fantastique, et nous avons apprécié le confort exceptionnel. Nous avons l'intention d'y retourner tous les ans.

Allow me to paint a picture of my check-in and the kind of clientele strolling the motel grounds. A woman, well hydrated on adult bevergaes, complaining about counterfeit bills stumbled out of the office, a man in a haze walked by me asking if I wanted to buy something out of his bookbag, and a dude screaming off his balcony all helped to welcome me for my stay. I got a non-smoking room that smelled like somebody just smoked a whole carton at once without even taking the wrapper off. The rug had about a hundred cigarette burns. Walls, baseboards, and the door were fiiiilthy. There was no remote for the tv and the tv wasn't even plugged in. Probably because there was no outlet available for it, so the cord had to be plugged in across the bathroom sink for it to work (sounds safe, right?). Pulled the cover off the bed and there was some random hair and other dirt on the sheets. Had to actually take a personal blanket and pillow from the car to sleep on. Checked in way too late at night to deal with any switching of rooms. Just wanted to go to sleep and leave as soon as possible in the morning. DO. NOT. STAY. HERE.

Nothing

Drugs infested , bugs. Roaches , fighting

The staff was great and for the price the whole experience was what I would have expected with a 200$ hotel! Hotel 502 has become my go to when I come into town for business.. The location is great for what I need and the price works without blowing my whole budget.

The front desk guy was really nice and willing to help with directions.

The entrance and elevator smelled like cigarette smoke because they let guests smoke with the door open.

Staff were incredibly nice and very helpful.

Very comfortable, very friendly, very helpful. The staff was very courteous and answered all our questions.

No

the food

lost & found never calls you back, nor they answer the telephone.

Staff was very nice room was clean quite spacious would recommend to any one. The train is directing in front of the hotel for a 10 ride to downtown.

None

We had a nice stay at the Hyatt. Customer service was superb and the breakfast was really good.

Our room was on the freeway side of the property so it was really loud. Next time down to Phoenix we would request a room on the opposite side of the hotel.

I found a couple of hairs on bath tub ....

Breakfast -the food was good if not outstanding. The coffee and tea available 24 hours was a nice touch.

Crowded breakfast room. Our view was the parking lot and medical buildings. Staff were good but they couldn't make up for the hotel facilities. Drains didn't work properly and shower head couldn't be adjusted.

Bien situé et d'un prix intéressant.

ils m'ont donné une clé d'une chambre qui était en fait déjà occupée. Ensuite, les clients à mon étage (3) ils parlaient très fort toute la nuit, comme s'il y avait une fête dans le couloir devant ma porte.

Atmosphère et décoration

Manque d'isolation (bruit très important quand il y a des travaux toute la nuit en face !)

no toilet paper, no hot water, everything from the towels to the curtain was stained with blood. it had a horrible smell, and was so sketchy that the hotel DIDNT EVEN HAVE A SIGN IDENTIFYING IT. I felt extremely unsafe staying here, and I am not easily scared. I even heard knocking on my door in the middle of the night.

Flies, broken everything