Hôtels à Phoenix

Cleanliness Room service took forever to show up...2hrs later

I liked the location, the décor, and the amenities and perks included with the hotel room stay. Overall, a great hotel. :) I did not like the design of the shower, where it was only partially enclosed with a glass wall, where water could spray out onto the bathroom floor. The mattress was a little hard, and the pillows were a little flat.

Staff was very friendly and helpful. Love the location - easy walk to arena and convention center and light rail. Plenty of restaurants, clubs, live music choices nearby as well. While I didn't mind, some may be put off by the need to leave the hotel and cross the plaza to access fitness center and breakfast. Both are well worth the "inconvenience"

Nous avons fêté notre anniversaire de mariage et on nous a surclassés dans une suite, et le personnel à la réception a envoyé une boisson, des chocolats et des fruits dans notre chambre quand ils ont appris que. J'ai adoré la chambre, le jardin de l'hôtel est fantastique, et nous avons apprécié le confort exceptionnel. Nous avons l'intention d'y retourner tous les ans.

L'hôtel était incroyable. Le personnel était très sympathique et serviable. Les enfants ont adoré la zone piscine, tout particulièrement la rivière paresseuse et les toboggans aquatiques. Super terrain de golf de 36 trous sur la propriété.

Nous avons beaucoup apprécié l'happy hour au T Cooks, excellent tapas. Personnel extrêmement poli et serviable. Chambre très confortable avec une cheminée, une belle propriété.

Très propre et accès très facile au parking et à l'avant. Il y a eu une coupure électricité .

Staff very friendly and helpful. The Concierge Room is advertised as being for guests with rewards points at the Platinum or Gold level plus one guest. The hotel opened the Concierge Room to hundreds of pre-teen and teenaged girls unchaperoned, competing in a national ballerina event in the city. Business and professional guests very disappointed.

Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants. Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.

Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant. Parking was $28 per car per night. We parked across the street for $14 per night.