Propre, fonctionnel et pas loin de l'aéroport Pour avoir notre chambre, le temps d'attente était vraiment très long. La personne partait avec nos papiers, téléphonait et nous avons été bien 1/4 d'heure avant de prendre possession de notre chambre ; de plus le prix négocié était de 40 dollars et nous avons payé 56 dollars et l'on ne nous a pas remis de facture ; vu la fatigue du voyage, nous étions pressés d'avoir notre chambre et n'avons pas réclamé.
Simple, mais pas cher, ce que l'on demande à un Motel !
The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.
Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants. Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.
The location of the hotel was great. It was in the heart of Phoenix. The staff was very friendly and helpful. The gym is very small and they were renovating so you could hear work being done and the elevators were really slow.
confort de l'hôtel, piscine, restaurant sur place horaires de navette vers l'aéroport non conformes aux horaires indiqués sur le site internet (24h/24): la navette ne commence qu'à 5h00 am.Cette mauvaise surprise à notre arrivée nous a valu une bonne dose de stress, notre avion décollant à 6h00.
Situé près de l aéroport et du centre-ville cet hôtel est une destination à considérer. Un bon 3 étoiles.
chambre spacieuse et tres propre ,petit dejeuner buffet varié
sa situation pres de l'aeroport et son cadre aucune remarque
La gentillesse du personnel, l excellent rapport qualite prix
Très bel emplacement et installations. Nous nous attendions à des bons services et équipements haut de gamme, mais le personnel et notre chambre étaient tout simplement médiocres. Tout d'abord, nous avons dû attendre 10 minutes pour nous enregistrer. L'agent de check-in devait faisant quelque chose qui lui prenait du temps, mais n'a pas pris la peine de s'excuser pour l'attente, ni d'héler un collègue pour nous aider. Mauvaises manières. En plus, nous avons payé pour lits de taille queen, mais notre chambre était équipé de lits doubles. . Il était tard et nous n'avons pas d'humeur pour faire des histoires, mais c'était tout simplement ... miteux. Rien de bien méchant, mais ce n'est pas bon.
Nous avons été satisfaits de la propreté et de l'emplacement.
La situation n'est pas très bonne. L'hôtel est situé dans une région où il y a des bâtiments abandonnés tout autour.
sympa L'employé à la réception, très serviable, chambre était propre Le petit déjeuner était très basique. j'ai dû demander plus de café et de jus. L'employé d'enregistrement était très lent.
Pour un court séjour Cet hôtel était parfait ! J'étais là-bas pour quelques heures pour prendre une douche et dormir avant notre vol et cet hôtel était idéalement situé, en particulier pour le prix.
L'enregistrement a été rapide, la chambre était très propre, le personnel était très serviable. Emplacement
La chambre était propre et tout fonctionnait bien, c'était bien d'avoir un frigo, proche de l'aéroport et la navette gratuite pour l'aéroport est un avantage considérable. Petit-déjeuner gratuit pas si bon que ça. Le campus ouvert et les gens qui traversaient rendaient l'endroit pas très sécurisant
Belles chambres, belle piscine, bonne sécurité, près de l'aéroport, mais prendre la navette 2 heures plus tôt, même pour les vols domestiques. Mauvaise situation en ville, peut-être en sous effectif car ils n'étaient pas aussi efficaces, le petit déjeuner était de très mauvaise qualité mais mangeable.
J'ai bien aimé l'emplacement sur la 16 e rue. Jolis bars et restaurants à proximité. Parc aquatique était très amusant. Les chambres sont un peu vieilles. Parc aquatique était plus petite que ce que j'espérais. Pas beaucoup de choix pour dîner sur place pendant l'été.
I had to geta room change because of the dreadful machinery noise and vibration above the room . The hotel staff acted promptly and well and actually discounted the room rate as I had to change rooms, somthat was fine. The complimentary drinks at happy hour (6pm) was a nice touch. No restaurant and none of any quality in the adjacent hotels. have to drive 3-4 miles to find a restaurant. Not a good location.
Great value for the money
Nice clean professional hotel, would recommend and will stay again on my next business trip to Phoenix area.
The hotel staff was very courteous and the location to the airport was ideal. It was not filthy but our bathroom was not as clean as I prefer and t he hotel hallways were kinda dirty.
Very noisy. Could hear everyone in the halls and in the adjacent room
The many pillows were luxuriously thick. The halls were quiet. The breakfast choices were outstanding for the money. Our first room had a distinctive (cigarette-type) odor to it, however the front desk immediately corrected it by assigning us a different room.
Higher standard of room ,fittings and accessories than I expected.
I arrived late in the evening, 11pm. and the front desk clerk was very welcoming. The room was in excellent condition - so easy to fall into bed!
Close to the downtown area. Within a few minutes walk to ballpark, arena, and convention center
Staff was friendly. This was the dirtiest room I have ever stayed in. The carpets, doors, comforter, even one of the towels were dirty! The continental breakfast was a joke, and there were only 3 tables with hardly enough room for 6 people to be in there at a time. The neighborhood wasn't very nice, but I was trying to find something cheap within walking distance of the convention center. I walked it, but it was a bit of a hike. You get what you pay for, and at least I didn't pay much.
Our overall stay was decent. Quiet, never any interruptions. What I didn't care for, the pool was absolutely disgusting. After taking a shower, we discovered our feet were dirty. We discovered it was the carpet making our feet black! Also dropped some jewelry between the bed and night stand, reached down to grab it and pulled back a handful of what appeared to be cookie crumbles..upon further review there was tons of food crumbs, some hair accessories and other items, that were not ours.
Bad Wi-fi condition, breakfast with minimum menu. If you are looking for relatively cheap accommodation, it's fine, but I still think I overpaid.
The power going out in the morning and not being able to get ready for the day before time to take off.
Awesome breakfast. My seminar was held in phoenix convention center. It is a little difficul to hangout with friends who stay in that area.
Staff is very friendly. Convenient shuttles. Breakfast included. Clean room and lobby. Bed was not very comfortable. Our view out the window was a fast food drive thru. Room fridge was a bit noisy
Breakfast is fantastic, pool and excercise great, staff extremely helpful, great value, large rooms, great beds, shuttle sevice.
Very clean and modern room, nice pool, nice decor, friendly and helpful staff
The room was humongous as well as the bathroom. The washer and dryer were cheap but I think they should have aa dispenser in the laundry room so you can buy detergent/fabric softenerdryer sheets. The front desk was very helpful and nice. My stay was very enjoyable. Whatever products they use to clean the room left it smelling aa little...bitter, almost like vvinegar but I sprayed some perfume to mask it and it was fine.
Room was exceptionally clean! First floor room.
The staff was very helpful. We had ended up without a car and they were patient and informative about the shuttle service that they operate downtown for free and to the airport for $10. It was a wonderful experience. No complaints from me.
Staff were friendly,breakfast was great,will do it again. Great mini vacation!
All of the staff were very cordial and helpful. I would recommend a stay here even for family.
The air conditioner could of been colder even though we had it on 60. Overall we loved our stay
Value for your buck. The heater didn't work, it was cold.
The included breakfast was good, as was the access to a computer and printer. We found a toenail clipping on the carpet floor which made us uneasy able the overall cleaniness of the facilities.
The bed was comfortable and quality of the room compared to the great price. I can smell smoke in the hallway from guests that were smoking in their rooms.
THE STAFF WAS HELPFUL AND ATTENTIVE, THE ROOM WAS GREAT AND SUPER CLEAN, VERY NICE HOTEL AND COMFY BEDS.
No complaints The only negative remark I have is they need light on there parking lot. They also need to pave the dirt road.
Modern No hot Water and charged extra 25 dollars don't know why
Facilities were very clean and updated recently. Pleasant staff. I accidentally left a travel bag in my room when checking out. This oversight was not discovered until I arrived home 130 miles away several hours later. Two problems: 1) their phone answering system was stuck in a loop, constantly repeating available options without connecting me with mgr on duty. I eventually connected with Reservations Clerk Christine who tried to be very helpful and took my information to file a report. 2) when I followed up with the mgr on duty 24hrs later, he inquired with Houskeeping and called me back saying nothing was found but he would keep an open file in case it was found. I have heard nothing since. Since I went directly home upon checking out of the hotel, there is no question of where I left the bag. This was very disappointing.
The staff was very helpful and accommodating. I mean everyone I dealt with. The evening front desk clerk (big Guy-dark hair) was also particularly helpful and charming in a shy way. will definitely be back. the room bathroom could use a little updating
Staff is OK. Restaurant is reasonable priced w reasonable food and good staff At first they put me in a room that had a fan that made horrible noise. I went and asked for a different room, which I then got. The new room was better, but both of the rooms smelled of mildew, having a 'dirty sock' smell. This really bothered and basically affected my whole visit. I talked with some of my other business compatriots who stayed at a different 4-Point up in Tempe, and they had the same problem.
Staff was awesome all around. I felt very comfortable there Drunk guy passed out in stairwell in morning who I had to step over on my way to my class on my last morning. There were guys Erving loud motorcycles in parking lot at 2am
Nous avons fêté notre anniversaire de mariage et on nous a surclassés dans une suite, et le personnel à la réception a envoyé une boisson, des chocolats et des fruits dans notre chambre quand ils ont appris que. J'ai adoré la chambre, le jardin de l'hôtel est fantastique, et nous avons apprécié le confort exceptionnel. Nous avons l'intention d'y retourner tous les ans.
Les jardins étaient magnifiques et en excellent état. Les chambres sont grandes et disposent de tout ce dont vous avez besoin. L'emplacement était excellent. La salle de gym était incroyable ! Le lit n'était pas des plus confortables que j'ai utilisés dans un hôtel. Surtout pour le prix. Comme il faut s'y attendre, le service de restauration sur place est extrêmement cher. Les frais de villégiature sont élevés et non facultatif - on s'est fait avoir !
Le cadre de l'hôtel et l'aménagement du resort avec les diverses picines est vraiment bien agéable. Il est domage qu'une partie de l'équipement aquatique n'aie pas été accessible (tobogan et rivière). Pour des raisons de basse saison ai-je compris, mais quand on regarde le site, rien n'est précisé à ce sujet et donc engendre un peu de frustration de ne pouvoir jouir d'un des éléments qui nous ont attiré à choisir cet hôtel
The staff was very friendly and great! Breakfast was good especially the Svenhard rolls! The took care of noisy neighbor issue promptly. The room next was making a lot of noise and it came through an adjoining door. We called the front desk and within 15 minutes they were quiet. The moved us to a quiet room the next day.
I really liked the bathrooms, very clean, spacious, and logically laid out. The beds themselves were pretty comfy and overall things were nice and clean. The AC was a tad bit finicky, it was either a little too hot or a little too cold and there was no way to program a "smart" auto setting in the thermostat. You could set it to a temperature, and if it wasn't quite at that temp, it the heater would turn on, too cold and the AC would turn on. I didn't want the heater to turn on but there wasn't a way to turn that part off. Not a huge biggie at all but that's my only complaint.