Points positifs: The resort was amazing. The staff was very friendly and helpful. The kids loved the pool area, especially the lazy river and slide. Nice 36-hole golf course on the property.
Points positifs: L'hôtel était incroyable. Le personnel était très sympathique et serviable. Les enfants ont adoré la zone piscine, tout particulièrement la rivière paresseuse et les toboggans aquatiques. Super terrain de golf de 36 trous sur la propriété.
Le JW Phoenix Desert Ridge Resort & Spa, notre centre de villégiature récompensé à Phoenix, dans l'Arizona, vous invite à profiter de parcours de golf professionnels, de superbes piscines, de délicieux restaurants et d'un spa somptueux sur place pour un séjour placé sous le signe de l'aventure et de la relaxation.
Points positifs: The breakfast was great, a lot of variety. The kickoff dinner is perfect for us as we tend to eat lightly in the PM. Free wine and beer! Nice pool and hot tub. Clean comfortable rooms. Attentive, friendly staff.
Points négatifs: Nothing.
Points positifs: Was originally assigned room by elevator. Husband preferred away from elevator. Front desk was more than accommodating! No more rooms like we had available, gave us an upgrade without additional charge! Very clean and quiet! Will definitely go back!
Points positifs: Great hotel. Friendly staff!
L'établissement Drury Inn & Suites Happy Valley - Phoenix est un choix excellent pour un séjour à Phoenix. Au programme pour vous défouler et vous détendre, un centre de fitness, une piscine extérieure et une piscine couverte. Les petits plus pratiques ne manquent pas dans chambres où vous trouverez un réfrigérateur et un micro-ondes, tout comme une télévision LCD et l'accès Wi-Fi à Internet gratuit.
Points positifs: Clean, comfortable, friendly. Family was personable. Lovely pool. Nice room and amenities.
Points négatifs: Chemicals were used everywhere, especially air fresheners, which can cause breathing problems for some people. Location was difficult to find for us and the other guests. Communication could have been better, maybe because the son checked us in.
Points positifs: It felt very much like home and bedroom felt very luxury experience. The owners were very polite tried make me feel very comfortable.
Points négatifs: Only thing was downstairs they were always there because they owned the place that's understandable.
Points positifs: The backyard was nice, though the pool wasn't usable
Points négatifs: Carpets were very dirty. We found nail clippings on our dresser. We were led to believe we would have a private bath, which wasn't the case. The shared bath was carpeted, including by the toilet. The shower curtain was dirty.
Points positifs: The price was excellent, ands the people running it were friendly and accommodating.
Points négatifs: when I hear "B&B," I think "quaint old home staffed by professionals." This was obviously a person's home, and we were crashing in one of their extra rooms. The neighborhood is a half- hour from downtown Phoenix, Scottsdale, and the airport, making cab rides expensive.
Lors de votre passage à Phoenix, l'établissement Happy Valley House est un choix excellent où séjourner. Dans cet établissement qui accueille également une piscine extérieure, vous pourrez faire de la randonnée à pied.
Points positifs: The bell hops/valets were great! They were knowledgeable, fast and treated you like a VIP. They always called you by name when ever you had contact with them.
Points positifs: We loved our time here! The grounds are beautiful and there are so many small little spots to sit and relax. Service is top notch. Access to the spa as a hotel guest is a huge advantage as well. Loved everything about our stay!
Points positifs: We enjoyed Happy Hour at T Cooks, excellent tapas. Guest service staff extremely polite and helpful. Great cozy room with a fireplace. beautiful grounds.
Points positifs: Very clean and easy access to parking and front.
Points négatifs: The power went out.
Points positifs: The resort is beautiful. The wait staff at the restaurant was fantastic.
Points négatifs: Check in was delayed until after the check in time and there was no apology for this. Staff at pool were not very friendly and very slow.
Points positifs: Everybody was very warm, friendly, patient and went out of their way to assist in every wAy possible.
Points négatifs: Nothing
Points positifs: Loved the little romantics alcoves around every corner with flowers, hummingbirds, and fountains.
Points positifs: Immaculate property. Flowers trees etc are beautiful. Historical property but feels new. Relaxing tranquil. Every employee seems happy. LOVE this resort.
Points positifs: The Royal Palms offered the perfect oasis for my boyfriend and I to completely relax and enjoy one another. We had the best vacation drinking Mai Tai's, Miami Vice's and Woo Woo's by the pool while catching some rays and laughing with each other in complete bliss. The room was perfect for romance, drinking wine on the balcony while over looking Camelback mountain and boning in the huge king size bed, tub and shower. Thank you Royal Palms and see you in 2015...Woo Woo
Points positifs: We were allowed to stay at the pool and to use the spa facilities to shower after we had checked out and before our evening flight. The staff were also very friendly and helpful.
Points positifs: Nous avons beaucoup apprécié l'happy hour au T Cooks, excellent tapas. Personnel extrêmement poli et serviable. Chambre très confortable avec une cheminée, une belle propriété.
Points positifs: Très propre et accès très facile au parking et à l'avant.
Points négatifs: Il y a eu une coupure électricité .
Vainqueur du prix??? en 2013, l'établissement Royal Palms Resort and Spa in the Unbound Collection by Hyatt vous promet une expérience inouïe et vous place à moins de 15 minutes de route de sites comme Camelback Mountain et Phoenix Zoo. Vous pouvez vous offrir un bon repas au restaurant ou bien vous gâter de massages des tissus profonds, d'enveloppements détoxifiants ou de soins d'hydrothérapie qui vous sont proposés au spa. Parmi les autres avantages de ce complexe de luxe, vous profiterez d'une piscine extérieure et d'un bar en bord de piscine, où vous passerez d'agréables moments. Les chambres vous offrent en outre de petites touches sympas comme une station d'accueil iPod, des peignoirs et des lits avec surmatelas avec des draps en coton égyptien.
Points positifs: Had tickets to diamondbacks game. Close place stay.
Points négatifs: Breakfast was okay. Didn't care for turkey sausage.
Points positifs: staff friendly
Points négatifs: shuttle service started at 7AM. - doesn't help for earlier flights
bathroom had lots of wear and tear; especially tub/shower
requested extra supplies via Kayak but didn't receive them upon check in.
Points négatifs: The beds were torture. Not only were they hard, the springs were poking through. Also, we paid for queen beds and got doubles. The breakfast was a joke: it was in a tiny cramped little room and was gone every morning we went down. Worst of all, we were constantly bombarded by the extremely loud noise of elevator machinery. Seriously, it was impossible to relax there.
Points positifs: L'emplacement, l'emplacement, l'emplacement
Petit déjeuner complet offert
Points négatifs: N/A
L'hôtel SpringHill Suites Phoenix Downtown se trouve à quelques pas de tous les sites d'intérêt du centre-ville, notamment la salle omnisports US Airways Center, le stade Chase Field, le campus du centre-ville de l'université ASU, le palais des congrès et bien d'autres encore. Le petit déjeuner, l'accès Internet haut débit et le stationnement sont proposés gratuitement.
Points positifs: The room was on the first floor, close to the parking lot & pool & it was clean. Breakfast was OK however overall I recommend this hotel & would to mind to stay at this hotel in the future.
Points négatifs: The pool was small however the day I decided to take my 2hr old to the pool the pool was empty & we able to enjoy it.
Points positifs: Free wifi and breakfast
À l'établissement Hampton Inn Phoenix Midtown - Downtown Area, vous vous trouverez à moins de 15 minutes de voiture de points d'intérêt comme Centre des congrès de Phoenix et Talking Stick Resort Arena. Pour faire quelques longueurs, vous pourrez compter sur la piscine extérieure tandis qu'bain à remous agréable vous permettra de finir la journée en beauté. Les petits plus pratiques ne manquent pas dans chambres où vous trouverez un réfrigérateur et un micro-ondes, tout comme de la literie de qualité supérieure et l'accès Wi-Fi à Internet gratuit.
Points positifs: Great check in staff and very nice room.
Points négatifs: Decided to stay in instead of going out and the bar staff at the hotel was horrible waited 15 minutes for first drink and then couldn't remember what the drink was. It was super expensive and staff not very personable
Points positifs: Staff very friendly and helpful.
Points négatifs: The Concierge Room is advertised as being for guests with rewards points at the Platinum or Gold level plus one guest. The hotel opened the Concierge Room to hundreds of pre-teen and teenaged girls unchaperoned, competing in a national ballerina event in the city. Business and professional guests very disappointed.
Points positifs: The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.
Points positifs: The location of the hotel was great. It was in the heart of Phoenix. The staff was very friendly and helpful.
Points négatifs: The gym is very small and they were renovating so you could hear work being done and the elevators were really slow.
Points positifs: Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants.
Points négatifs: Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.
Découvrez l'élégance et le confort uniques du Renaissance Phoenix Downtown Hotel. Notre hôtel du centre-ville de Phoenix, en Arizona, vous propose des chambres élégantes, deux restaurants, un centre de remise en forme moderne, une piscine chauffée sur le toit et un espace dédié aux événements de 5 600 mètres carrés.
Points positifs: My husband was in the hospital and your location was convenient.
Points positifs: The Price
Points négatifs: Their shud be a social hour in the evening
Points négatifs: Staff was super nice, polite and prompt to help.
Points positifs: The staff was very helpful. We had ended up without a car and they were patient and informative about the shuttle service that they operate downtown for free and to the airport for $10. It was a wonderful experience.
Points négatifs: No complaints from me.
Points positifs: Staff is very friendly. Convenient shuttles. Breakfast included. Clean room and lobby.
Points négatifs: Bed was not very comfortable. Our view out the window was a fast food drive thru. Room fridge was a bit noisy
Points positifs: Awesome breakfast.
Points négatifs: My seminar was held in phoenix convention center. It is a little difficul to hangout with friends who stay in that area.
Points positifs: All of the staff were very cordial and helpful. I would recommend a stay here even for family.
Points négatifs: The power going out in the morning and not being able to get ready for the day before time to take off.
Points positifs: The room was humongous as well as the bathroom. The washer and dryer were cheap but I think they should have aa dispenser in the laundry room so you can buy detergent/fabric softenerdryer sheets. The front desk was very helpful and nice. My stay was very enjoyable.
Points négatifs: Whatever products they use to clean the room left it smelling aa little...bitter, almost like vvinegar but I sprayed some perfume to mask it and it was fine.
Points positifs: Breakfast is fantastic, pool and excercise great, staff extremely helpful, great value, large rooms, great beds, shuttle sevice.
Points positifs: Room was exceptionally clean!
Points négatifs: First floor room.
Points positifs: Staff were friendly,breakfast was great,will do it again. Great mini vacation!
L'hôtel Fairfield Inn Suites Phoenix Midtown est idéalement situé dans le centre-ville de Phoenix. Vous trouverez à deux pas la ligne de rail léger de Phoenix et pourrez profiter de notre service de navette gratuit desservant un rayon de cinq kilomètres autour de l'hôtel. Allez admirer les prouesses des Diamondbacks de l'Arizona au Chase Field, des Suns de Phoenix et du Mercury de Phoenix.
Points positifs: Location, and the ability to use the amenities like the winding river pool at the resort across the street.
Points négatifs: The cancellation policy was a bit frustrating. I had to leave a day early, but was not able to get a refund for that last day.I also missed the first day. Both of these were due to flight changes due to bad weather. Some kind of credit would be nice.
Points positifs: The proximity of the hotel to shopping and restaurants is definitely a plus!
Points négatifs: I saw the outside even though the door was closed (all doors opened to the outside). The mattress and pillows were lumpy and need to be replaced. There were bugs in the bathroom. The bathtub spout almost came off when diverting the water for a shower.
Points positifs: Water features
Points négatifs: No continental breakfast . Everything is extra
Points positifs: Clean room and nice location
Points négatifs: Did not meet the standards (in my opinion) of a four star hotel based on very small room size, very small bathroom/tub/shower, lack of upgrades amenities both in the room and on the property. Should be a three start property (just my personal opinion).
Points positifs: That it had a fridge and microwave. It was also close to desert ridge.
Points négatifs: No
Points positifs: The quietness and the place not being as hectic as the sister hotel across the way.
Points négatifs: Nothing I noticed.
Points positifs: Convenient. Great room. Spacious.
Points positifs: Pool was great. Loved having access to the JW next door and all the amenities
Points négatifs: Kickoff room was a bit small, nice but small.
Points positifs: The pools were amazing.
Points négatifs: n/a
Points positifs: Pool area
Points négatifs: Room was dusty- was sneezing and woke up with red eyes, dirty towels and soiled linen, chased away from fire pit near pool area by a swarm of roaches, drunk guest at pool area...
Points positifs: Loved it. Loved that you had access to JW Marriot
Points négatifs: Loved it all
Points positifs: Great location for things to do away from the hotel. Pool areas looked nice but I unfortunately didn't get a chance to use them. Would like to stay again to use the facilities.
Se dressant dans l'époustouflant désert de Sonora à Phoenix, en Arizona, l'établissement Marriott's Canyon Villas offre un éventail de possibilités pour satisfaire tous les voyageurs, de la chambre confortable à la charmante villa à deux chambres/salles de bains.
Points positifs: The location was great. Staff were very friendly.
Points négatifs: Garden room had a single window unit type AC that did not sufficiently cool the room. Hotel is currently under construction, which makes it very hard to get around. I found bits of cracker on the floor around my bed upon check in, but was too tired to deal with it at the time. The matress in my room felt old and sagged on one side. The pool bar closed at 5. The famous Catalina pool has many broken tiles. I was promised an emailed receipt at checkout, and have yet to receive it. I've made two calls to their accounting department and they have not returned my call.
Points positifs: My room was nicely renovated but bathroom much to small. The shower when in use would soak the bathroom floor. The property is getting tired looking, time for a face lift. I returned after 10 years and was disappointed to find gym still to small, spa uninspiring, exercise studio and bike/tennis area a throw back to 1980.
I would return to the front portico each morning from a long run and was never greeted by bell staff or offered bottled water as i stood there recovering from the run and sweating from the desert heat. I have become so accustomed to being greeted by staff with bottled water and towel upon returning from jogging at all great hotels that i really resented having to ask for it.
The main lobby is beautiful and I enjoyed evening cocktails on the patio adjacent to the lobby. The bar staff was lovely. Lunch and breakfast in Frank and Albert's was painful to endure. Breakfast was so delayed with mistakes to the order and lunch was mediocre. The cafe also disappointed. One meal at each was one too many. Best meals were all off property.
My daughter and I walked thru the shops and found once again we were back in the 80's. We love to shop so it was hard to believe there was almost next to nothing to buy.
Housekeeping was a bit lacking of management, it seemed. Dirty dessert dishes lingered in my room for two days.
The Scottsdale - Phoenix area has so many fabulous resorts, it's to bad The Biltmore doesn't seem to be one of them anymore.
Points positifs: We celebrated our anniversary and were upgraded to a beautiful suite, and the front desk staff sent a beverage, chocolates and fruit to our room when they learned. Loved the room, the grounds are amazing and enjoyed the amazing amenities. We're planning to return every year.
Points positifs: Mountain biking and guide (Chip) were excellent.
Wright's was outstanding dining all around. Food, service, presentation, ambiance, price. If the entire resort were run like Wrights, this would be a five star resort.
Spa services, attendants were great.
Megan O. at the front desk was very friendly and helpful.
The lobby is beautiful.
A Maintanence engineering employee whose name I did not get.
The bicycle room service provided a bit of whimsy and were a delight to watch them ride through the resort.
The swim up bar is a nice touch, but perhaps should not be immediately next to the kids water slide.
Points négatifs: Was billed as a five star resort when I booked it. Don't get me wrong, this is a nice place with a lot of history. However, a five star resort implies attention to little details that separate you from other resorts. Those little details were missing. While I understand the main entrance is under renovation, the concrete blocks holding down the umbrellas for the valets looked cheap and haphazard. Not a good first impression. Upon arrival, no one offered to help with my bags, merely pointing me to the direction of the temporary main entrance.
At that entrance, there is a small lip in the doorway, making it difficult to maneuver a roller bag.
While the front desk did ask if I needed assistance with my bags, no bellhops were around if I did, and given the room location, they should have been more readily available, as my room in the garden wing is on the second floor accessible only by stairs.
Upon check-in, I searched for ice (which with a bellhop could have been a non-issue at least for the first day). I could not locate the ice machine, or anything in the in-room literature to direct me. I found a housekeeper and asked her. She did not seem to know either. A maintenance engineering department employee coming out of a guest room overhead the conversation and immediately led me to the nearest ice machine himself. Unfortunately it was broken. Not only that, there was a bus cart full of dirty dishes stowed in front of it. Again, this is the kind of little detail a five-star resort takes care of. The ice machine in the adjacent paradise wing seemed more designed for "back of the house" rather than for a guest to be accessing it.
Service at Frank and Albert's was very nonchalant. It did not seem as is they cared if we stayed to eat or not, or enjoyed our meal.
Everything seemed to be under construction at once, causing noise throughout the day, from early in the morning until afternoon.
When I asked about this, several, employees' response was "well, it's the slow season...." as if I should have lower expectations because it's August. Again, a little detail a five-star resort should nail. Guests should not notice a difference in staff attention regardless of "season."
A few other "little details": In the lobby bar, the cords for the TVs and speakers were haphazardly hanging, not neatly along the wall. There was visible water damage on one of the corner speakers. A large cobweb was hanging in the corner and blowing with the AC. There were several areas where grout or paint had dripped onto the pressed concrete blocks from recent renovations but were left there, not removed.
The pool desk was open and appeared to be staffed, but was unmanned for five minutes, leading me to walk behind the desk to help myself to clean towels as no one was around.
Ultimately, we cut our stay a day short and moved to a different area five star resort, where we did not experience any negative issues.
Points positifs: Nice pool and gym. Great drinks at the hotel bar. Beautiful hotel.
Points négatifs: They seemed to be incredibly short staffed in terms of housekeeping. On our first night, our room wasn't ready for check-in at 6:30pm -- 2.5 hours after the hotel's check-in time of 4pm. It seemed like it would work out in our favor because we got a room upgrade since our assigned room wasn't ready. But then on our second day our room wasn't cleaned until 4:30pm and on our third day, they didn't clean the room at all -- and we were out of the room from 10am until 9pm! When we called the front desk, they offered to send someone to clean the room, but it took 40 minutes for someone to show up.
Points positifs: Lots of places to sit and talk. Good facilities. Newly renovated rooms are very nice. Staff is great!
Points négatifs: Smoking in the general seating areas outside
Points positifs: Everything! Very Unique.
Points positifs: Many luxury features. Service very good and happy hour nice.
Points négatifs: Hot tub not warm, bed sagged in middle, no robes, landscapers started gas power hedge trimmers at 8:35am for 45 minutes in courtyard next to room.
Points positifs: Property is fantastic. Amazing history of the Biltmore, as seen in all the photos throughout.
Points négatifs: Room needed updated
Points positifs: Fabulous architecture and gardens; friendly and helpful staff, great breakfasts. Everything!
Points négatifs: nothing.
Points positifs: Truly beautiful hotel. Beautiful grounds. Upgraded us to a private cottage room free of charge. Would love to stay here again soon.
Points positifs: Nous avons fêté notre anniversaire de mariage et on nous a surclassés dans une suite, et le personnel à la réception a envoyé une boisson, des chocolats et des fruits dans notre chambre quand ils ont appris que. J'ai adoré la chambre, le jardin de l'hôtel est fantastique, et nous avons apprécié le confort exceptionnel. Nous avons l'intention d'y retourner tous les ans.
Vantant un terrain de golf, l'établissement Arizona Biltmore, A Waldorf Astoria Resort vous place à moins de 15 minutes de voiture de Camelback Mountain. Vous pouvez vous offrir un bon repas dans un des 3 restaurants ou bien vous gâter de massages, d'enveloppements corporels ou de soins d'aromathérapie qui vous sont proposés au spa. Dans ce complexe de luxe, vous profiterez sur place de 8 piscines extérieures, de 2 bars/lounges et de petits plus haut de gamme comme une station d'accueil MP3 et une literie de qualité supérieure.
Points positifs: Great historic building that fit in right in the center of downtown. As it is a historic property, the lobby was marvelously refurbished with its marble surroundings. Rooms were extremely clean and comfortable and the style is wonderful. Close to everything in downtown including the light rail, bars/restaurants, sports arenas, and nightlife.
Points négatifs: As it is a historic property only valet parking available which may inconvenience some but wasn't a deterrent for me. Room service limited to a few hours daily.
L'établissement Hilton Garden Inn Phoenix Downtown offre un emplacement sensationnel, vous installant à moins de 10 minutes de marche de points d'intérêt comme Centre des congrès de Phoenix et Talking Stick Resort Arena. Restaurant est le lieu idéal pour grignoter un morceau tandis qu'après vous être bien dépensé au centre de fitness ouvert 24h/24, vous pourrez siroter un verre au bar/salon. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme un réfrigérateur, un micro-ondes, une télévision LCD et un service d'étage (horaires limités).
Points positifs: If you're attending a function at the convention center, this is the perfect hotel.
Points négatifs: I wish that there was a small store for incedentals.
Points positifs: I do appreciate the employees and the easy access to many other attractions. That was nice
Points négatifs: I did not like the actual bed and the sheets and covers. I must of woke up 6 -7 times. Sheets where not soft. They were hard and loud. The bed was noisy and felt old. Was not a comfortable sleep. Also. This is arizona the air is dry. Maybe giving complimentary waters would be nice. Not charge $5 per water bottle.
Points positifs: The view, the rate, the employees
Points négatifs: The carpet, the old Apple phone radio
Points positifs: The staff was friendly and I liked the amenities in the hotel.
Points négatifs: The bathroom was really small.
Points positifs: Walking Distance to Chase Field.
Points négatifs: Room had a vague smell of cigarette smoke.
Points positifs: Typical nice Hyatt hotel.
Points négatifs: Fix the hot water!
Points positifs: Very close to Talking Stick Resort Arena and Chase Field.
Points négatifs: Staff was not very knowledgeable about the area which was strange considering they live there. Parking is terribly overpriced and wifi is not free. Hotel overall looks very tired and run-down. Online pictures are not a true representation of what the property looks like.
Points positifs: Nothing
Points négatifs: Everything.
Points positifs: The heart of downtown Phoenix within walking distance to restaurants and bars downtown.
Points négatifs: The most uncomfortable bed I've attempted sleep in for as long as I can remember. My poor back.
Points positifs: Great location for what we needed. I really liked the Fitness Center. Plenty of cardio machines. Nice touch having the cold, wet towels available.
Points négatifs: Water temperature was terrible in the room. Either too cold or too hot. When I turned on the hot water at the sink to wash my face it got very hot and no amount of cold water would cool it down for quite a while. The shower had to be turned all the way hot to get a warm shower. There wasn't a shower towel mat for the floor the first day we were there.
Points positifs: Staff was friendly and helpful.
Points positifs: On a une vue splendide sur les tarifs, les employés
Points négatifs: La moquette, la vieille pomme téléphone radio
Lors de votre séjour à l'établissement Hyatt Regency Phoenix, vous jouirez d'un emplacement sensationnel, à moins de 10 minutes de marche de points d'intérêt comme Centre des congrès de Phoenix et Talking Stick Resort Arena. La piscine extérieure est là où tout baigne! Vous pourrez aussi vous faire plaisir à l'établissement Compass Arizona Grill, l'un des 4 restaurants du lieu. Ouvert à l'heure du dîner, il vous régale de ses spécialités de la cuisine américaine. Un bar/salon et une salle de fitness ouverte 24 heures sur 24 sont au menu des prestations offertes par cet établissement, de quoi passer un séjour agréable. Cerise sur le gâteau, les chambres vous offrent de petits plus comme une station d'accueil iPod et une literie de qualité supérieure.
Points positifs: I am very pleased with my stay.the customer service was beyond wonderful I would recommend this place for sure The check in was fast and easy .I was given a choice in room location & type. bed was the most comfy ever. clean .Maids gave me privacy. thanku!
Points négatifs: No i am completely satisfied
Points négatifs: Having lost my wallet, the attendant on that night was not helpful and had a negative attitude. Sad that he left me standing there after telling me I could not check in. I found help elsewhere.
Points positifs: The location is great and the beds are the best!
Points négatifs: No covered parking
Points positifs: Comfy room and nice staff.
Points négatifs: The pool area, it was a bit dirty (leaves in water). But nothing too awful.
Points positifs: Clean and quiet
Points négatifs: No free breakfast
Points positifs: All the staff provided great customer service. When my husband and I thought we misplaced our keys, they were very helpful in getting us a new set. The room it's self was extremely nice! It was perfect for our needs: One bed, but still very spacious.
Points négatifs: The only mild inconvenience was that other holiday inn we're located next to breakfast locations, but ours was not. It would not stop us from returning, but it's a factor to consider if that matters to you.
Points positifs: This hotel is outstanding. Food is affordable and excellent, staff are polite and hard-working, and the rooms are beautiful.
Points négatifs: No
Points positifs: The staff was very friendly!! The man who drove the shuttle bus was good with children. Nice patio area to sit outside and have your coffee.
Points négatifs: 50 dollar hold on debit/visa
Points positifs: The location and the friendly staff
Points négatifs: Nothing
Points positifs: Comfortable. Great air conditioning. It can be 120 outside and between the curtains and AC, you could sleep until 3 PM.
Points négatifs: Location near airport has a lot of traffic.
Points positifs: Close to the airport
Points négatifs: Shower didn't work
Points positifs: Nothing at all. They took my money. Didn't tell me about the deposit and won't refund. I demand a refund.
Points négatifs: I hated everything from the staff to pricing
Se trouvant à juste 5,2 km de l'aéroport, l'établissement Holiday Inn Hotel & Suites PHOENIX AIRPORT propose une navette gratuite (disponible 24 h/24). Pour vous rafraîchir, vous pouvez aller faire un petit plongeon dans la piscine extérieure. De quoi vous ouvrir joyeusement l'appétit avant d'aller manger à l'établissement Soleil Bistro, qui vous sert le petit-déjeuner et le dîner. Cet établissement abrite un bar/salon et une salle de fitness ouverte 24 heures sur 24, tandis que petit plus pratique, les chambres bénéficient d'un réfrigérateur et d'un micro-ondes.
Points négatifs: The heater didn't work, it was cold.
Points positifs: The included breakfast was good, as was the access to a computer and printer.
Points négatifs: We found a toenail clipping on the carpet floor which made us uneasy able the overall cleaniness of the facilities.
Points négatifs: The air conditioner could of been colder even though we had it on 60. Overall we loved our stay
Points positifs: On en a pour son argent.
Points négatifs: Le chauffage ne marchait pas, l'eau était froide.
L'établissement Holiday Inn & Suites Phoenix Airport North se trouve juste à 6,7 km de distance de l'aéroport et met à votre service une navette gratuite (horaires restreints). La piscine extérieure est là où tout baigne! Vous pourrez aussi vous faire plaisir à l'établissement 44th Street Bistro, l'un des 2 restaurants du lieu. Ouvert à l'heure du petit-déjeuner, du déjeuner et du dîner, il vous régale de ses spécialités de la cuisine américaine. Sur place, la détente est reine grâce à un bar/salon et un centre de fitness! chambres offrent par ailleurs de petits plus comme une kitchenette et un canapé-lit. Pratique, non?
Points positifs: Everything was very nice, but I especially liked the pool area.
Points négatifs: The stairs to the roof terrasse was next to my room and someone was unlocking that gate at 7:30 every morning, with less then a quiet manipulation. Other then that, no complaints what so ever. i loved the place.
Points positifs: We spent most of our time at the pool it was a great relaxing atmosphere the only drawback was that the pool closed early
Points négatifs: We didn't like that the pool closed so early
Points positifs: Great, helpful staff; Arty and comfortable; Delicious bistro / bar; Wonderful rooftop bar / open lounge with live music. Convenient location and easy covered parking.
Points négatifs: In Phoenix!
Points négatifs: There was a dj poolside all day, then a jazz band played on the roof directly above me until 10:00 pm. 7:00 am kids yelling bloody murder in the pool, if you don't like sleep this is your spot
Points positifs: Excellent staff , great swimming pool for all ages , low cost meals , happy hour every afternoon , bands playing most nights
Points négatifs: Luke warm water for showering and shaving took ages to obtain , towels old
Points positifs: Restaurant was good. Junior suite was spacious.
Points négatifs: No hot water so cold showers all weekend. Towels were old and not very soft. Combo shower/bath was old/cheap. Blinds wouldn't close completely in living room area so privacy was an issue - especially since you could see through to the bedroom. Overall impression is that they took an old, run down 2 star hotel and tried to updated it with hipster accents. I've seen it done well elsewhere but here they fall short.
Points positifs: Lady at the front desk was very helpful finding me food at 12pm.
Points positifs: Breakfast. $10 voucher for the in-house restaurant. Rooms & beds were clean and sharp.
Points négatifs: I booked a Sunday night stay. Apparently they were all-booked for the night before, and after I arrived 30 minutes before normal check in time on Sunday, and they couldn't accommodate me for those 30 minutes and made me wait until the normal check in time.
Points positifs: Location was good for what I needed. Other than that, stay away.
Bedding was clean, staff was attentive and polite, but the place has not been maintained. At all. The property may have ranked a 4 star rating long ago, but it honestly looks like that was the last time they even spent a dime on upkeep of the structure. Again, the employees were great, but the place is a dump.
Points négatifs: Room had carpet that was withered and frayed, looked like it had been installed in the 80's. As if that wasn't enough of a tip off, there were several huge stains that literally looked like a donkey had urinated a few times - again, quite a while ago.
Air vents have not been cleaned since the last century, so if you are into breathing spores, other people's skin cells, and bacteria - this place is for you.
I also had the pleasure of sharing the suite with a loud buzzing noise every 55-60 seconds. Sounded like a cell phone on a table vibrating. After a few nights of putting up with this, I decided to investigate. Really with I had not... first I found a huge 36" x 16" hole hacked out of the wall behind a mirror hanging in the connecting hallway to the front room. This had some other mismatching hunk of drywall dangling in it, not really doing much to seal the hole. Emergency plumbing repair unfinished? Maybe the source of the camel pee stains, don't know. Finally, I found the item responsible for the 55 second interval alarm... behind the vent in the ceiling, a cheap recirculation pump was mounted with no thought for vibration dampening. Seriously, this thing was absurdly annoying.
Honestly, I've seem far better maintained rooms in a Motel 6 or Super 8, I expected much better from a hotel of this supposed caliber.
Points positifs: Everything
Points positifs: Old meets new was fun. Learning more about Don being blown-up in his crappy, small, yellow forgien sports car gave a fun dangerous vibe.
Fitness room worked.
Loation is great.
Covered parking rules.
Points négatifs: One beat House music is hard to take by the pool trying to read or on the roof watching a beatuful sunset. That music requires the listener to be on lots of really good drugs in a club to be appriciated. However, I dare to say most people thing that music sucks anytime, anywhere while on any drug(s). Clubbing, stockholm syndrome nonsense, sholdn't be forced on everyone in the name of pseudo cool.
Vantant une terrasse sur le toit, l'établissement The Clarendon Hotel and Spa vous place à moins de 15 minutes de route de points d'intérêt comme Centre des congrès de Phoenix et Talking Stick Resort Arena. Entre des massages des tissus profonds, des gommages corporels ou des soins corporels, tout un univers de bien-être vous ouvre ses portes. En cas de petite faim, vous pouvez aller manger un petit morceau dans l'établissement Café Tranquilo, qui vous accueille au moment du petit-déjeuner, du déjeuner et du dîner et vous fait déguster des spécialités de la cuisine mexicaine. Parmi les autres avantages de cet hôtel 4 étoiles, on trouve des 3 bars/lounges et une piscine extérieure, l'assurance de vacances relaxantes. Les chambres proposent aussi quelques petits plus dédiés à votre confort, comme une baignoire relaxante profonde, une station d'accueil iPod et des lits avec surmatelas avec une literie de qualité supérieure.
Points positifs: Everything was very nice. Staff incredibly friendly and helpful, especially Kevin. Comfortable room and great bed. The only issue was that it was difficult to regulate the room temperature. The fan on the HVAC was noisy .
Profitez de votre passage à Phoenix pour séjourner à l'établissement Candlewood Suites Phoenix. Pour un peu d'exercice, vous pourrez vous en donner à cœur joie au centre de fitness ouvert 24h/24 ou faire quelques longueurs la piscine extérieure. Parmi les petits plus des chambres: une cuisine, une télévision à écran plat et un lecteur de DVD, de quoi agrémenter votre séjour.
Points positifs: As always the Weather during Spring Break is wonderful. The general layout of the resort is wonderful. This is my 3rd trip here since 2009 and we want to make it a annual thing for myself and my kids,
Points négatifs: This trip we experienced a lot of horrible service, missed room services, not being attended to while at one of their restaurants. the exception was the last night we were there. I spent $5000 over a course of 6 nights we stayed..I would expect way better service when ones pays this much. Im considering not coming back due to the service not matching the price I paid. I also feel the resort could use a bit of updating and repair. Eep in the room when we had burnout light bulbs and once again they were never replaced on our stay.
Points négatifs: Bar closed at midnight
Points négatifs: The waterpark was supposed to open on February 18th per the website and a phone call to the hotel - so we booked from February 20th to 24th. What they failed to inform us was that the Waterpark was only open the weekend before and the weekend afterwards. When we arrived on the Monday the person who greeted us and showed us to our room talked about the Waterpark being great and only later did we find out it was closed. We got 2 nights of the facility fee refunded, however the other 2 nights were not refunded and we chose this hotel especially because of the waterpark. Very disappointing.
Points positifs: Staff.Staff and Staff is the resorts strength... Luz was great; fast and friendly. She got us checked in and on our way quickly with limited swim time available......that was important.
Dan escorted us to our room and set us up quick and easy.
Room service was awesome
Points négatifs: Resort fee seems over the top considering daily rate being charged
Points positifs: We went for the water park & got more than we expected for the holiday with extended hours & activities for the children. For an additional amount we could check out later & enjoy the park more. Staff were very courteous.
Points négatifs: No microwave
Points positifs: This isn't a very romantic resort. Too many places for families and not enough places for romance
Points négatifs: DO NOT LIKE THE EXTRA CHARGE AT THE DESK OF $49 FOR WHATEVER. I WAS CHARGED AN ADDITIONAL $110 WHICH $55 IS REIMBRUSED AFTER SO MUCH TIME. CHARGE WHAT YOU WILL AND LEAVE IT AT THAT. WE COME FOR THE SLIDES & LAZY RIVER LIKE EVERYONE ELSE. BUSINESS MAYBE DIFFERENT.
Points positifs: rooms and Oasis waterpark
Points négatifs: menu choices for romm service a little limited
Points positifs: We loved our comfortable room. We loved the waterpark. We loved being able to check in a little early.
Points négatifs: We didn't love not being able to bring a few snacks into the waterpark. They make sure you have to buy them there.
Points positifs: We really enjoyed the Oasis Water Park they had different events going on which made it super fun for the kids.
Points négatifs: The room was clean, great location close to shops restaurants and more. Plenty of things to do at resort.
Points positifs: Comfortable suites with good beds; lush vegetation; wonderful little swimming pool right across from our suite; restaurant patio dining; a great water park for kids; good gift shop.
Points négatifs: Furniture somewhat dated; very small bathroom; stained carpet in living room (except for that, the suite was very clean).
Points positifs: Enjoyed the peaceful atmosphere... we celebrated our first year anniversary here and the staff was very courteous that we had an upgrade on our room and a bottle of wine given to us for free at your arrival!
Points négatifs: Restaurant had good quality food just a little overpriced.
Points positifs: The water park is so fun ! There are so many fun things to do there the water slides are awesome! The beds are super comfy too!!
Points négatifs: There's a resort fee that should just be included in the price but it's for a good reason and the room service is a bit high .
Vous plaçant à moins de 15 minutes de route de Grady Gammage Memorial Auditorium, l'établissement Arizona Grand Resort vous fait également bénéficier d'un terrain de golf et d'un parc aquatique gratuit. Les clients peuvent s'offrir un bon repas dans un des 2 restaurants au choix ou bien se faire chouchouter au spa qui propose des massages aux pierres chaudes, des enveloppements corporels et des gommages corporels. Parmi les autres avantages de ce complexe 4 étoiles, on trouve des 3 piscines extérieures et un parc aquatique. chambres vous font profiter de petits plus appréciables comme des lits avec surmatelas avec une literie de qualité supérieure.
Points positifs: Reserved the room on Kayak when my plane was delayed and I knew I would not make the connection but later airline decided to give a voucher for my room. When I tried to cancel this room, a mere 4 hours later, I was told no and that I would be charged even when I would not be using the room. Will not be using Kayak again. #gotmeonce
Points positifs: Location is right by the airport and within 20m of anywhere you want to get in Phoenix and surrounding areas
Points négatifs: Pool was fairly small
Points positifs: The family and I were stranded and the hotel saved us from staying at the airport over night with a 2 year old. The room was clean and they furnished a crib for my kid.
Points négatifs: The lights in the room next to the beds didn't work. The cords on the lights was bent at a weird angle so the wires were not making the electrical connection needed. All the others lights worked great.
Points positifs: Good house keeping, friendly staff
Points négatifs: Limited restaurant menu
Points positifs: my stay was clean, high grade and complete with good services, thank you.
Points positifs: comfortable bed. Plenty of space in the room. Liked the big screen tv.
Points négatifs: Can't think of anything.
Points positifs: Nice staff. Good restaurant. Good business center where it was easy to print boarding passes.
Points négatifs: The hotel is past it's best. The room was fine, though the elevator, hallways, and common areas were shabby, even dirty. The airport shuttle was difficult to find. Had it not been for the volunteers at the airport, I wouldn't have known how to locate it. Even after calling the number, the phone just rang endlessly. We would stay at a different airport hotel next time.
Points positifs: The room was fine, nothing special but not bad. The lobby has clearly been remodeled and has a nice lounge and bar area.
Points négatifs: There was a crazy screaming drunk man in the hallway that kept us up for hours and it took the police a long time to come. While the hotel apologized in the morning, I felt that more should have been done to compensate for the fact that we were not able to sleep at all.
Points positifs: I loved the bed
Points négatifs: They placed us where we were facing the AC unit, a used towel from a previous guest was still there. The headboard had som sort of white residue on it. Parts of the room was dusty. I found hairs stuck to the sheets on the bed.
L'établissement Radisson Hotel Phoenix Airport se trouve juste à 4,2 km de distance de l'aéroport et met à votre service une navette gratuite (disponible 24 h/24). Pour vous rafraîchir, vous pouvez aller faire un petit plongeon dans la piscine extérieure. De quoi vous ouvrir joyeusement l'appétit avant d'aller manger à l'établissement rbg Bar and Grill, qui vous sert le petit-déjeuner, le déjeuner et le dîner. Un bar/salon et un centre de fitness sont au menu des prestations offertes par cet établissement, de quoi passer un séjour agréable. Cerise sur le gâteau, les chambres vous offrent de petits plus comme des lits avec surmatelas et des articles de toilette de luxe.
Points négatifs: Breakfast was fair. The air conditioner in our room failed but it was fixed while we were out.
Points positifs: Staff great. Clean. Great deal
Points négatifs: Loud hotel guests/highway noise on weekday
Points positifs: Staff friendliness and flexibility
Very comfortable beds
Good televisions with high-definition
Refrigerator, microwave, coffee in the room
Always felt safe inside
A little removed from downtown (a plus for me)
Points négatifs: Run down bathrooms
Strange smell in the room sometimes
Pool was small, but clean and effective nonetheless
Vending machines were glitchy
Points positifs: Le personnel était super. Propre. Excellent pour le prix
Points négatifs: Hôtel très bruyant et les clients trafic sur semaine
Lors de votre passage à Phoenix, l'établissement Sleep Inn Phoenix North I-17 est un choix excellent où séjourner. Au programme pour vous défouler et vous détendre, un centre de fitness, une piscine extérieure et une piscine extérieure en saison. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme un réfrigérateur, un micro-ondes, une télévision à écran plat et l'accès Wi-Fi à Internet gratuit.
Points négatifs: Rooms need updating. Pool dirty. 90% kids. They should advertise this resort as a kids and family resort. Not a good value for the money
Points positifs: Everything was amazing.
Points négatifs: How early check out was not the best.
Points positifs: Aging but acceptable property
Points négatifs: The practice of a mandatory resort fee seems to be a gouging tactic if you don't use the services. Not against this property specifically, just the industry practice. Other than that, a pleasant stay.
Points positifs: I loved the cozy rooms, I get cold very easily so I was able to turn the heat on full blast while being in a SUPER comfy bed. Room service was amazing and very quick and the staff were very nice and helpful.
Points positifs: Easy check in
Points négatifs: They boast "millions of dollars in recent renovations" but the rooms are just awful. I remember this resort from many years ago, and at the time it was very nice. They have basically let the whole place become run down and have milked it for all the money they can get out of it. It is a run down crappy "resort" now, and should be condemned.
Points positifs: I like the location on 16th Street. Nice bars and restaurants close by. Water park was fun.
Points négatifs: Rooms are a bit dated. Water park was smaller than I was hoping. Not a lot of choices for dining on resort during summer.
Points positifs: It's a nice place, bed was so good
Points négatifs: Nothing to complain about
Points positifs: Nice rooms for the price, fun waterpark, but the pools were dirty and the pool pavers were blistering hot on our feet.
Points positifs: The pool was great! The pool staff was excellent and always around if you needed anything!
Points négatifs: We were unable to check in early, so they said they would text us when our room was ready which should have been by 4 because that's the time of check in. Around 4:30 still no text, so we decided to go check ourselves. When I spoke with the woman at the front desk about checking in she said our room was still not ready. Luckily she moved something around and got us into a room, but what if I hadn't gone to the front desk and just waited for a text who knew how long we would have waited. If check in is at 4 then we should have been in a room by that time. Also the housekeeping never came to clean our room on the second day which I found very odd.
Points positifs: The amount of space for the King bedroom suites was very accommodating. There are two separate rooms, a living room area with a pull out bed is great to use if you have additional folks with you or children, and a separate bedroom in case you want more privacy.
The staff were very knowledgeable and responsive. I didn't need much assistance, but for the few questions or needs I had, they were quick to aid me.
The resort is kept up well. It has stayed up-to-date since my last stay there 20 years ago. I'm happy to see it has been kept in good condition.
I went to the spa and the masseuse was incredibly experienced and did an exceptional job. I would highly recommend the spa.
Points négatifs: There are a few small areas that the resort could improve on:
-I noticed it was very difficult reaching hotel staff by phone. I tried every single line (ie Guest Request, Room Service, Front Desk..) just to try to reach someone. This happened to me about 5-6 times within my first 36 hours. They could work on beefing up availability of folks to answer phones.
-The spa was fantastic, and one of the showers was very dark, and had one ceiling light which was not in the shower. This made the room dark after pulling the shower curtain. It didn't do justice to the overall appearance to the spa.
-Also I would recommend the spa supplying a few creature comforts in the locker room, such as disposable combs for people to use after showers.
Points positifs: This place is beautiful. The grounds and buildings are recently remodeled and they are very clean. The room had a lot of space. Parking was great, and the resort fee was actually worth it for once. They give you a lot for the $24 a night fee, I had no complaints.
Points négatifs: Dated
L'établissement Pointe Hilton Squaw Peak Resort vous place à moins de 15 minutes de voiture de Centre des congrès de Phoenix. Vous pouvez profiter de votre passage pour vous accorder l'un ou l'autre des massages aux pierres chaudes, des enveloppements corporels ou des soins d'aromathérapie proposés. Parmi les 3 restaurants qui existent sur place, l'établissement Hole-in-the-Wall vous invite à sa table à l'heure du petit-déjeuner, déjeuner et du dîner, en vous concoctant des spécialités de la cuisine américaine. Parmi les autres avantages de ce complexe 4 étoiles, on trouve des 8 piscines extérieures et un parc aquatique, l'assurance de vacances relaxantes. Les chambres proposent aussi quelques petits plus dédiés à votre confort, comme une station d'accueil iPod, des articles de toilette de luxe et des lits avec surmatelas avec une literie de qualité supérieure.
Points positifs: I really liked the bathrooms, very clean, spacious, and logically laid out. The beds themselves were pretty comfy and overall things were nice and clean.
Points négatifs: The AC was a tad bit finicky, it was either a little too hot or a little too cold and there was no way to program a "smart" auto setting in the thermostat. You could set it to a temperature, and if it wasn't quite at that temp, it the heater would turn on, too cold and the AC would turn on. I didn't want the heater to turn on but there wasn't a way to turn that part off. Not a huge biggie at all but that's my only complaint.
Points positifs: The staff was very friendly and great! Breakfast was good especially the Svenhard rolls! The took care of noisy neighbor issue promptly.
Points négatifs: The room next was making a lot of noise and it came through an adjoining door. We called the front desk and within 15 minutes they were quiet. The moved us to a quiet room the next day.
L'établissement La Quinta Inn & Suites Phoenix I-10 West vous installe à moins de 10 minutes de route de points d'intérêt comme Ashley Furniture HomeStore Pavilion et Arizona State Capitol. Une une piscine extérieure est à votre disposition pour quelques agréables brasses matinales, tandis qu'en fin de journée, vous pourrez souffler un peu dans le bain à remous. Les petits plus pratiques ne manquent pas dans chambres où vous trouverez un réfrigérateur et un micro-ondes, tout comme une télévision à écran plat et de la literie de qualité supérieure.
Questions fréquentes sur la réservation d’un hôtel à Phoenix
Combien coûte un hôtel pas cher à Phoenix ?
Au cours des 3 derniers jours, les utilisateurs KAYAK ont trouvé des chambres doubles à Phoenix à partir de 111 €. Le prix moyen est de 33 €.
Combien coûte un hôtel à Phoenix ce week-end ?
Au cours des 72 dernières heures, des utilisateurs ont trouvé des hôtels à Phoenix pour ce week-end à partir de 76 € par nuit. Des utilisateurs ont également trouvé des hôtels 3 étoiles à partir de 79 € et des hôtels 4 étoiles à partir de 141 €.