Réservez une voiture de location chez Hertz à Phoenix

Points positifs : My car was dirty and smelled

Points négatifs : friendly staff who wanted to help me. I eventually go someone that provided me with a different car

Points positifs : I stood in line for 2 hours and waitied at the car check out another 30 min. My first car called and when I arrived the place was closed.

Points négatifs : Have a better way to check in.

Points négatifs : I booked at airport car rental not at airport they charged me 1400 for 4 days at airport

Points négatifs : The car was not clean when we picked it up. There were items in there. An apple that we find right away. Later we found marijuana and a bottle with some type of liquid in it.

Points positifs : nothing

Points négatifs : Have a car I paid for

Points positifs : Nothing

Points négatifs : Had a car for me that I paid for, left me stranded

Points positifs : It was the worst experience possible. They gave our car away and claimed some 1 hour policy and did nothing to help is out. I will never book through Kayak or Hertz to book a car again.

Points négatifs : The booking was supposed to be at the Phoenix airport but it ended up being a Hertz location 20 minutes away. I have traveled many time for work and pleasure and never had this awful of an experience with car rental.

Points positifs : Nothing. You are terrible closing at 12pm without letting a reservation holder know with small children in downtown Phoenix when it’s 100 degrees. You suck.

Points négatifs : Your customer service people keep you on hold forever and so t help. I will never book with hertz again and will spread the word.

Points positifs : The location is closed. Has been for a year.

Points négatifs : It would have been better if they stopped renting cars from closed locations.

Points négatifs : Make sure the location still exists

Points positifs : Price was too good to be true. Location I was suppose to get my car from didn't even exist anymore.

Points négatifs : Next time tripadvisor or Hertz should honor their reservation and price! Rather than say sorry Sir, we can't help you.

Points positifs : After being stranded at the airport because evidently even though we had a confirmation for a rental we were notified via text that all vehicles have been rented and there were not more available. The gentleman at the Hertz Gold counter did find us another vehicle. There was an additional cost but we had no choice.

Points négatifs : If Hertz issues a confirmation number please honor that and ensure a vehicle is available. Honor the original price when due to a Hertz mistake a different vehicle has to be sourced.