Great Hotel but lacking on key areas
The hotel was really comfortable and really was luxurious. But how can hotel, especially one of this stature not have free WiFi? Makes absolutely no sense! Also no hot tub or bath tub, so forget the idea of a soothing soak. You also have to pay $32 a night for parking. Or you can park across the street for $15/day, but if you leave and come back, you have to pay another $15. So don’t plan on leaving once you get there. However there is a light rail across the street if you need to travel somewhere. There is also no included breakfast. Other than those things, the hotel was really nice. I probably won’t stay again because I really love to be able to stay in a hotel with a hotub.
Westin downtown Phoenix
Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant.
Parking was $28 per car per night. We parked across the street for $14 per night.
Typical motel tactics
Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500.
Venez profiter du centre-ville sur Phoenix et sur le désert de Sonora depuis une grande chambre moderne, à deux pas du quartier des affaires et animé ainsi que de l'aéroport.
Basé sur 1 083 avis
Les politiques varient selon le type de chambre et le fournisseur.
Saisissez l’adresse email de votre compte dans le champ ci-dessous et nous vous enverrons un lien pour réinitialiser votre mot de passe.
Consultez votre boîte mail pour trouver le lien de réinitialisation.