Embassy Suites by Hilton Portland, Maine

Left much to be desired

Points positifs : I liked that the hotel was pet friendly and had a reception in the evening. The location was convenient to bother the jet port and downtown Portland.

Points négatifs : The hotel did not have a requested item set up in the room upon arrival. The shower had hair on the walls and there were people smoking underneath our window all night, which came directly into the room through a vent. It was very slippery out and all of the walkways and sidewalks remained untreated, making it very unsafe for both guests and pets. Management was not particularly responsive to any of these concerns.