Hôtels à Punta de Mita

Points positifs: Was one of the best resort experiences I have ever had and ive had a lot

Points négatifs: Nothing

Points positifs: Everything was outstanding during our stay. From the very beginning, the staff that greeted us at the airport, until our farewell, we were welcomed with smiles and friendliness. Bahía Beach restaurant is a must. Couldn’t recommend it more. A truly wonderful experience for our 15 year anniversary.

Points positifs: excellent service our recognition and congratulations to claudia lucano front office manager

Points négatifs: they say then hotel is pet friendly... but Not entirely ...

Points positifs: Emplacement / paysage / plage / golf / piscines

Points négatifs: Rapport qualité prix hôtel/ restaurant . Literie

Points positifs: Service is outstanding, location incredible, food really good and not overpriced

Points négatifs: Breakfast buffet too expensive

Points positifs: The resort has two beaches which are beautiful and wonderful to have a swim. The rooms are very modern and comfortable, the service personell alwas extremely professional and polite! The only critic might be that they try to charge you for any extra (like specific cabanas on the beach or classes at the gym). For the price you pay per night those things vould be included.... But all in all a great place to spend a relaxing time at the beach!

Points positifs: Property is beautiful. Adult pool is great.

Points négatifs: Room view was not what was posted on the website. Rooms are beautiful but was disappointed in the view. Spoke to front desk and said they would move us but room looked basically the same...maybe a little better view but still not what was featured and not worth me packing up our room and moving.

Points positifs: Beautiful. Everyone is very kind.

Points négatifs: Wish they had an all inclusive option. I don't like to worry about prices and tips while I'm on vacation.

Points positifs: Excellent service, chambres magnifiques

Points négatifs: Rien

Points négatifs: Un excellent service client

Points positifs: The food, the staff and text butler service was all amazing.

Points négatifs: Queen size beds

Points positifs: We celebrated our first wedding anniversary here and also my wife’s birthday, one great turn deserves another. Before retiring, both my parents worked for Starwood, The Four Seasons, and The Ritz Carlton. Despite being accustomed to such opulencencenthe level of service here has surpassed all expectation. We finally found a place that makes us feel like home. From the moment Fernanda remembered us to the butler service via Guillermo, to the F&B director, (Nicolas) remembering my wife’s dietary restrictions. It was a dream that will now become an annual tradition. Bravo!

Points négatifs: We only wish we could stay longer with our new family!

Points positifs: We had breakfast in the room on the terrace. It was very nice. They have a butler service, which is pleasant. Book a restaurant in town, Bring coffee to our room up to 11pm, shine your shoes if you like. Very nice. Wanted to take him home. My rating of the staff does not include the butler who was very nice.

Points négatifs: They seem to be trying to nickel and dime you at every opportunity. None of it life changing, but just annoying. 3 examples. 1. Room booked in US dollars. They say they convert that to Peso and charge in Peso, but in their own extortionist exchange rate. Insist on paying in USD. They agreed after discussion. One guy even tried to say they were doing me a favour. After discussion he saw it was not so. 2 You're by the pool and a guy comes by with a large tray and is passing around very little cups (gulps) of lemonade to people who have been ordering food and drinks, and says "would you like a lemonade?" We say "sure" Its stuck on your room at about $5 per litlle cup. I'm like "Whatever, 3 Eat at one of their nice restaurants and the bill comes. Seemed more than it ought to be. Looked at it. Extra wine billed that we did not have, plus 2 dishes we ordered were charged on the bill at significantly more than listed on the menu. Again, they fixed it when it was pointed out, but you just have to have your wits about you at the St Regis Punta Mita.

Points positifs: Christian one of the butlers, and Cesar at the adults pool were the absolute best!!!! Exceptional service!

Points positifs: The personal service, the beach, the views, privacy.

Points négatifs: Food

Points positifs: What is not to like. Everything was perfect.

Points négatifs: For the price that you pay for the stay, they should make the services and food a little bit more reasonable.

Points positifs: Outstanding service. From the personal butlers to the poolside waiters everyone we dealt with was extremely helpful and polite and willing to meet our every need. My fiancé asked the poolside attendant for a paper clip to reset his mobile music player. Antonio managed to find one within minutes and helped fix it! Texting the butlers when we wanted our complimentary coffee delivered and room service was a delight.

Points positifs: The location was great, the staff was very friendly, and the rooms were top notch, very clean and comfortable, I definitely will be back, Carlos the property manager was very helpful, guided us to the local tours, made sure we got what we needed.

Points positifs: La terrasse sur le toit a une vue magnifique sur l'océan et sur les étoiles. L'hôtel est à deux pas de la plage et de la rue principale. Deux épiceries sont à moins d'un pâté de maison de marche et un petit café est aussi très près.

Points négatifs: La douche manque un peu de pression, donc il faut s'armer de patience pour se rincer ! ;)

Points positifs: Very friendly staff, very clean and spacious room.

Points négatifs: A bit noisy from the birds that like to roost in the trees on the street.

Points positifs: The whole apartment was very spacious and clean. It is a really good option for a family or friend trip. I would highly recommend the place

Points négatifs: The shower has no hot water but overall no pressure which makes it hard to remove the sand or wash your hair

Points positifs: Staff was super friendly and helpful. The place was chic, great layout, very very clean. I absolutely loved the rooftop terrace, amazing view. A short walk to the beautiful beach with soft sand, a few small pebbles so it’s best to bring river or water shoes. Great value

Points positifs: Very nice layout

Points négatifs: That there was no pool and its included in the facility info very confusing because i have kids

Points positifs: The hotel was very beautiful inside but the location is not that great

Points négatifs: I didn’t like the location

Points positifs: My wife, my baby, my parents and I stayed at the hostel. We were very impressed by the suite assigned to us it was an apartment with two bedrooms kitchenette and living room with tv. A cousin of mine stayed with us the first night and he slept on the sofa cama. We arrived late, and I had to call the front desk to let them know that my cousin was going to pick up the keys before they closed the office. We felt like home all the time. On our first morning, we ordered breakfast from the restaurant of the hostel and we ate it all together on the terrace which has an amazing view of Punta de Mita and the beach. The first night, we put the baby to sleep and we had drinks on the terrace which was alone for us. The service was always attentive, helpful and kind. The hostel is 10 mins walking distance from the beach and beach amenities. We liked to walk by the town while getting to the beach. It is a truly Mexican town (I'm Mexican I can tell you) Punta Mita is not a Pueblo Magico or a town with a personality like San Pancho (30 min away). The hostel is located outside of the fanciest part of Punta Mita, which we didn't visit because is inside a gated community. So the part of the town we visited had dusty streets, gentle street dogs, and local people walking by. I liked how noisy it was in the mornings by the singing of thousands of birds, it was a beautiful way to wake up. It reminded me of the town where my grandparents live in Veracruz. The people in Punta Mita were nice and welcoming. We loved going to the street markets to get food or quesadillas for breakfast and have nice dinners (some times fancy ones) by the beach at the different restaurants.

Points négatifs: I wish they could have offered us a crib for our baby boy but they don't have one. We had to travel with ours which was very uncomfortable. I also found the bed and the pillows hard. I wish the WC door could lock from inside.

Points positifs: The Iberostar view of the ocean so beautiful, we had the most huge waves, like 10 to 15 feet which was so picturesque!! The staff was extremely courteous and helpful. All of your food and alcohol is all inclusive. Food was pretty good, I enjoyed the paella, it was yummy! So many free activities, like the Yoga by the pool, water aerobics, salsa dance lessons, darts and ping pong. Kayaking was free too. Enjoyed the Las Vegas type of show, which was free too. Lush gardens and such a beautiful hotel. I really enjoyed my stay here and would go back to Iberostar Playa Mita

Points positifs: The Ocean water at the beach is warm and excellent to swim in.

Points négatifs: Iberostar has an incredible beach , great pools and excellent food. The service they provide is outstanding and they have shows with great entertainment...

Points positifs: The hotel was beautiful, the staff was really kind, the food was delicious! They change the menu every single meal, so we never got bored.

Points négatifs: The location, is very far from everything. The road was in bad shape.

Points positifs: The drinks, the hotel, activities.

Points négatifs: At reception they are kind of sarcastic some concierge as well. One or two.

Points positifs: This hotel is family friendly and very clean. I Loved taking my child to all the shows. The food is excellent!! I had a great time..

Points négatifs: When I checked in there was a mistake with my reservation that made me very upset. I had booked 3 adults and 1 child and I had proof of what I had been quoted $907.32. Some one at the hotel or booking.com made a mistake and only put 2 adults 1 child. At this point I was so confused. The hotel wanted to charge me the extra person that rhey mistakenly did not add to the reservation. Now, I'm on the phone with an agent from booking.com he's telling me to go to a Walmart and purchase a hotels.com card so that I can get the refund. I was furious already because my family was already checked in and were waiting on me. I'm in Mexico I have no Idea where a Walmart was located I had my 8 year old daughter wirh me I was not about to run around Mexico looking for a Walmart. I hung up on the agen before having a panic attack. At the end apparently they had fixed the issue and i was only going to pay for the rate they gave me when I booked my stay. When I arrived to Los Angeles and checked my card statement I see an extra charge of $302.46 I called the hotel they asked me to send a copy of my card statement and reservation trough booking the reservation clearly stated 3 adults 1 child. Iberostar is willing to fix the issue but that does not take away how upset I was at the time and how this situation put a damper on my vacation. I don't travel much but when I do I always book trough booking.com because I have never had an issue, I might never use booking.com again for my travels.

Points positifs: Shows, beach, good food

Points négatifs: Spa massage could be better

Points positifs: Everything but the costumer service is excellent !!

Points positifs: We were in a large party for a wedding. The buffets were so generous in what they offered that EVERYONE liked the food and was able to satisfy dietary needs and /or restrictions; that went for the vegans, the vegetarians, gluten free, lactose free, the paleo folks, the low carb/high fat, and those who were just looking for delicious food. Personally, I loved that there was such an array of fresh produce at every meal. the second thing that made this place earn my highest rating is that the staff was excellent. Tremendously friendly and helpful in every way. We loved our housekeeper, who, in addition to keeping our room spotless, added special touches every day. The activities were excellent. Two standouts on the staff were Marco and Marcelo, who recognized us and greeted us by name every time they saw us. How did they that? Remarkable. We especially had a strong connection with Marco that made our time there feel more special. We didn’t feel like we were just faces in a crowd. Marco sought us out and made sure to let us know what events were coming up, in case we missed it on the app and the display near the lobby. He has a great personality as well as being a great dancer! the activities staff is full of folks are so multitalented as well as hard-working, leading classes and also performing at night. Really appreciated the effort and spirit they p[ut into their work. At the Merengue/Salsa class one of the days we were there, the”Star Band” played live! Offering live music at the class goes beyond what I would have dreamed of and was tremendous fun. Very cool band who also performed at night. Much better than musicians than I would have any reason to expect to find at this location. All the classes were worth going to. We stayed at another resort last year in Nueva Vallarta with family. Even though the Iberostar-Playa Mita is much smaller, I think the entertainment was better quality and the classes were better.

Points négatifs: I’d have liked to stay a few more days!!

Points positifs: Beautiful property and extremely friendly and attentive staff. Beach is one of the nicest in Punta Mita.

Points négatifs: Beds are too small for 2 people and pricing is very high for the room size.

Points positifs: loved the decoration.

Points négatifs: 40 usd to rent a a paddleboard for an hour is a rip-off, but everything else smooth

Points négatifs: I loved everything had an awesome time there. Had an exceptional ocean view.

Points positifs: Beautiful property! Great staff!

Points négatifs: Need another trash can with liner by bar, liquid coffee creamer and liner in bathroom trash can. The front desk did not have change for Peseos for small bills. And the 3 rd restaurant should be available everyday of week!

Points positifs: Friendly and professional staff. Miguel, Pedro and Pepe were especially good running the surfboard rentals. The staff was very attentive to all the guests. We had a short time when some of the power went out but the staff handled it quickly and professionally. Great food too.

Points négatifs: Like many other hotel resorts, the music is played too loud around the pool. It should be obvious about how the majority of people lounging around the pool could just as easily wear their ear phones and listen to the music they desire or simply enjoy the sound of the waves crashing on the beach. But it appears the Vegas pool party scene has established the vibe of choice for many hoteliers regardless of the demographics of their guests. Having a DJ at the pool makes sense when every single person is in the pool getting drunk and gladly screaming at each other over the monotonous pounding of the base line. But not at a pool area where you have families playing in the pool with small children or couples quietly enjoying their book. In four days as a guest I witnessed only 2 women who were drinking in the pool and paying attention to the music and the DJ. They definitely seemed out of place. I don’t know how this phenomena became so widespread. It’s counterproductive in this beautiful setting. Maybe there’s a study that found that cranking loud mind numbing bass heavy music at poolside sells more cocktails. I can see no there reason except the earlier Vegas style setting. That said, we loved staying at the W and would love to return one day.

Points positifs: Fantastic location and beautiful property. Very friendly and helpful staff. Delicious food. We stayed with small children and felt very welcome.

Points négatifs: there was continuous electro pop music blaring pretty much all the time

Points positifs: Great decor! Love the vibrant colors & patterns + very modern chic design. Food was delicious! Beautiful beaches, great pools. Great service & friendly staff.

Points négatifs: The wooden slats in the bathroom windows felt like other guests passing by could see in, but putting the shades down made the room incredibly dark even with the lights turned on. I agree with previous review, lighting in rooms is not good. Great for setting the mood! But terrible for all else- makeup, reading, putting in contacts etc. We were on the Jungle side, squaking birds woke us up in the middle of the night.

Points positifs: Le service parfait ,la beauté du paysage,la piscine, la végétation

Points positifs: I love it! I want to come back with my husband. Very relaxed time there

Points positifs: The pool area was a treat and the staff team amazingly helpful and polite. The whole grounds look like a tropical hideaway but not too cool for school - very laid back. The rooms aren’t luxurious but I think it adds to the charm - if you you want modern luxury I’d say go to one of the nearby resorts.

Points négatifs: It would have been great to have a small fridge (only the family rooms had a kitchenette and this was too big for us) especially since there is no bar or restaurant on site for drinks on tap. The restaurant sort of attached to the hotel (Si Senor) is ok but not the best offering nearby - take a few steps along the rod out front or along the beach for much better value, food and atmosphere.

Points positifs: Location, comfortable room, helpful reception staff

Points négatifs: No fridge or kettle in the room

Points positifs: Café disponible au looby le matin. Lit confortable et grande chambre. Bouteilles d'eau dans la chambre. Bonne situation géographique.

Points négatifs: Ma chambre était la 203. Beaucoup de bruits venant du restaurant et de l'air commune. Peu insonorisé. Très petite plage rocailleuse, seulement 4 chaises disponibles à la plage.

Points positifs: Good location, nice pool area, loved the hammocks

Points négatifs: No drinkable water in the rooms, no ice machine. The beach was full of rocks

Points positifs: Great location right on the beach.

Points négatifs: The toilet had an issue but still worked.

Points positifs: pas de petit déjeuner pas frigo trop petit

Points positifs: Was a quiet, clean place in the perfect location. Staff was fantastic.

Points positifs: Amazing view!, relaxed and perfect spot to connect with Nature!

Points négatifs: They don't include breakfast, which I don't mind, prefer to try spots in town.

Points positifs: I liked the location. I liked the pool area. I liked the landscaping. I liked the beach. I liked the staff. I liked how clean the hotel was and its walkways.

Points négatifs: The mattresses could have been a little softer. The water pressure in the shower was low. There could have been better soap, shampoo, and conditioner. A mini fridge would have been nice. A safe that works. 2 keys per room, so the other person could have one. A secure deadbolt on the door.

Points positifs: Lit confortable, café disponible le matin, bouteilles d'eau dans la chambre

Points négatifs: Manque d'insonorisation, bruit constant à la piscine et à la plage (il y avait des travaux au resto Si Senior juste à côté) et des enfants bruyants, plage rocailleuse