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Norlan, à la réception était très sympathique et attentitif Un merveilleux hôtel, très calme. très relaxant. Impeccable Le buffet du diner (22 USD) était insipide. Le petit-déjeuner et le déjeuner étaient très bons. C'était beaucoup trop loin de Liberia, l'endroit le proche pour faire les courses ou acheter de la nourriture.
Very nice rustic lodge with so many activities on site! It is more of an outdoors, ranch, rustic style place but perfect if you love the peaceful outdoors. There is no television or air conditioning but it was cool enough that you did not need air conditioning and plenty of activities that you would not miss the television. Many activities for a reasonable price (horseback riding, hot springs, water slide, hanging bridges, hike to waterfall). Dinner at the restaurant was a little pricey but it was very delicious. I highly recommend watching the sunset from the sunset bar! Beautiful view! The staff is all very nice and helpful with everything! Overall we had a great time staying here!
Lots to do in a beautiful location. The staff were great, beautiful hideaway spot. Nowhere was it mentioned it would be a 45 minute drive from the airport on a rough mountain road or that taxi cost from the airport would be $85 US. Not a good choice for a late arrival.
Great place and value for the money, the staff people and GM Jose are all excellent service, friendly and trying hard to keep gue 3 1/2 stars.. happy! The saunas need attention, the spa services are very nice, excellent service, but a bit high priced for Costa Rica and the spa packages could be up graded. The location and entrance are decieving, but the rooms, pools and gardens are specatacular!
En haut de ma liste je mettrais le personnel de l'hôtel, sourires chaleureux et service généreux. Amicaux. Ils ont répondu rapidement à mes besoins et sont allés au-delà de ce que j'ai demandé et ont fait des suggestions qui ont enrichi mon expérience. Ils m'ont spontanément fait des suggestions pour des excursions et ils ont fait des arrangements pour des voyages avec les chauffeurs de taxi qu'ils connaissaient et en qui ils avaient confiance. J'ai également beaucoup apprécié la cuisine du restaurant en plein air. J'aimerais avoir quelques Aguacate de la Reina devant moi maintenant. L'expérience m'a laissé avec un sourire permanent.
Staff very friendly and accommodating. Rooms clean and comfortable. Food was delicious and plentiful. Huge facility would be great for business meetings or seminars. Large, well equipped fitness center. Beautiful surroundings with small pond and botanical garden. Convenient to shopping and transportation. Casino is small, but a lot of fun. Problems with computer systems and credit card payments. Had I not known something about the subject (how card readers work and what happens when paper runs out in printer) I may have been forced to go to the bank and get cash. Manager seemed preoccupied and indifferent when confronted with he problem and was the only one on staff not focused on the quality of my experience.
The place was clean and the staff was great. The bed wasn't the most comfortable, but it was okay. There was a lot of noise from the casino area until 6am.
Very affordable and the staff were friendly and helpful from the moment I arrived to when they personally dropped me off at the bus station in Liberia. My room was spare but comfortable. Everything was clean and they even had a tissue paper flower adorning the roll in the bathroom ^_^ For the price it was an amazing value. Would absolutely recommend!