Hotel Artemis

Très bon accueil. Personnel et management attentif au client. Petit déjeuner soigné. Chambre correcte.

Néant.

l'espace welness est très sympa ainsi que le personnel hôtel très bien situé

Pas de programmes TV en français

La gentillesse et l'accueil personnalisé des propriétaires et de tout le personnel. Le calme, l'accès au Wellness de l'hôtel associé. Super!

Etablissement d'une propreté irréprochable, personnel très aimable et parlant un peu le français (en ce qui concerne la personne qui était à la réception quand nous sommes arrivés). Appréciable quand on a pas le don des langues ! Petit déjeuner correct. Et puis le calme de Saas Fee.

Bon hotel; accueil chaleureux; personnel efficace et d'une grande amabilité.

room was sizeable and breakfast was good

noise

Artemis is very close to the bus station in Saas Fee, so finding the hotel was easy. The room was very spacious and had an amazing view of the mountains. Breakfast was one of the best we've had in a hotel, with much variety and fresh food. Reception was very easy to contact if they weren't around and had a good waiting room if you needed to sit for a bit. They also had a coffee/tea station for use which was great coming in from the chilly weather to grab on your way before you head back into the room. For the money we paid for, this was a great hotel especially since Switzerland can be expensive.

We had a poor experience prior to arriving at the hotel, however it was resolved within time. The hotel did overcharge us 3 times our stay price due to an error with their payment system and it was hard to contact the hotel. We had to get booking.com involved in order to reassure our refund was being returned shortly. For a couple who were travelling elsewhere around Europe before arriving in Switzerland, having the money subtracted from our account then taking up to 14 days to be returned was quite frustrating. This definitely did not affect our stay at the hotel however, so we're still giving it a fantastic review - but we hope if other travellers experience the issue, you'll be reassured the hotel will take your matter seriously and help you.

We had the Suite (Room 404) which has a bedroom with double-bed and a bedroom with twin beds. Both rooms had also a wash-basin in addition to the separate bathroom ... which had a bath :-)) ... nice living room with two sofas ... very comfortable to relax, and there was a kettle / small sink and fridge :-)) Room also has a TV and there was both an up-right heater and a fan, but room was warm and very pleasant to stay in. Breakfast was "continental" and good. Met all the requirements for a good 3-star Hotel Garni. Good location for restaurants in the Dorf as well as being close to the Swimming Pool / Wellness at the Saas Fee Youth Hostel. On the other end of the town from the ski-lifts BUT hotel provides a code so skis can be left at the Express Lift so no need to lug skis every day if there for ski-holiday. Hotel also has its own e-taxi to bring guests to and from the car park / hotel.

Would have perhaps been good to have had some tea/coffee cups and some cutlery/plates in the room and maybe some tea/coffee to accompany the kettle provided, but perhaps that's the "British" side of us talking. Nothing really however stands out as an issue ... enjoyed the stay very much, would definitely go back :-))

Warm, friendly welcome and hospitality. Cleanliness and tidiness throughout. Fresh decor. Use of the excellent spa facilities in the sister Hotel Europa. Use of the ski room in a another sister hotel near the ski slopes to store our skis and boots in after skiing, letting us walk through the village unburdened and in comfortable boots.

No.

I think Artemis is a very good choice if you want to ski in Saas Fee, stay in hotel but not willing to pay a fortune... Rooms are rather simple and not the biggest, but they are clean and cosy, decent 3-Star Standard. Everything else was perfect - very welcoming and friendly staff, good breakfast, and surprisingly good spa with sauna and whirlpool (two separated areas: naked and not-naked). The hotel is around 10 minutes walk from the lift but there is a locker room just next to the lifts so you dont have to carry your skis and ski boots on the way back to the hotel.

It was a great place to stay. The staff were extremely friendly and the wellness facilities were great. Breakfast was substantial. Rooms were comfortable but the heating was a little high and we couldn't regulate it ourselves. About 5 minutes to the ski lifts and the hotel has a free ski/boot room by the slopes, which was very convenient.

Very friendly staff, clean, good value for money