Hôtels à Saas-Fee

Points positifs: great breakfast, good location in centre of saas fee. shuttle is arranged on fixed times of the day to the ski slopes. Staff super friendly. Two great, cozy restaurants in the same building. style a bit traditional but that also makes it cozy.

Points négatifs: the poolarea is on the small side (not enough lounging chairs for exemple) and the pool was a bit cold.

Points positifs: Chambre familiale très grande et confortable, magnifique petit déjeuner!

Points positifs: Le local à ski très performant et bien équipé. La navette de l’hôtel assez rapide jusqu’au parking. L’accueil au Check in avec les explications sur le fonctionnement de la station. Possibilités d’acheter son forfait de ski à l’hôtel

Points négatifs: Chambre un peu vieillotte, elles auraient besoin d’un rafraîchissement. Pas de thé ou de café dans la chambre. Pour un 4 étoiles c’est dommage.

Points positifs: Bon emplacement

Points négatifs: Le surcoût de 90.- lié au fait qu’une chambre double avait été réservée au départ, et qu’une personne s’est rajoutée. De plus nous n’avons pas profité du petit déjeuner.

Points positifs: Personnel très agréable Qualité de la literie Petits déjeuners 2 restaurants sympas

Points positifs: Staff are welcoming and helpful. The hotel has a nice reception and bar area and the manager has a welcome drink with you to pass key information. The hotel is close to the bus terminal...only a couple of minutes walk. As with other Sunstars you get a free minibar that includes water, soft drinks and a beer. Breakfast is OK without being stellar. The hotel was able to provide a flexible 6 day skipass for only CHF 255, which is cheap for Switzerland...

Points négatifs: Hotel is OK, but struck me as 3 star rather than 4 star. Compared to the Grindelwald Sunstar it is a more modest and traditional affair. My single room was OK, except for the poor mattress. Pool and ''wellness'' area somewhat cramped. The pool is a rather small affair, with a strange grotto effect at the deep end. Impossible for more than a couple of swimmers to use at any time.

Points négatifs: Breakfast was very poor, they ran out of bread! Coffee from a canteen style machine

Points positifs: Nice staffs and good interior. Good breakfast

Points négatifs: The steam area is small and not private

Points positifs: The location is perfect just within 10 minutes walk from the parking and to the lifts. The hotel itself bears a fler of history with preserved futniture and some items. Not big, but good spa. Good variety of restorans and cafes, apres ski right on the slope!

Points négatifs: Beware of the fouth floor, the lift goes just to the third floor.

Points positifs: Location, facilities & traditional feel

Points négatifs: It's a little bit dated & some areas could do with being modernised

Points positifs: Personnel charmant; petit déjeuner parfait

Points négatifs: Mobilier un peu vintage

Points positifs: The bed was clean but the entire room was filled with cigarette smoke

Points négatifs: This is a 1 star hotel. Do not stay here. They claim to be non smoking but yet the room had cigarette smoke wafting in all night. It was terrible and made us sick so we had to leave. The hotel staff lied to me about giving me a refund and are shady to work with. Go somewhere else!

Points positifs: The location was perfect, right in front of the bus station that takes you to Saas-Fee lifts.

Points négatifs: The room itself was fine. The problem was that there is after-ski in the club downstairs until 3:30am and you will hear all the noise and have all the smoke come into your room until it's over. I only recommend this place if you plan to be partying until early morning and don't plan to sleep.

Points positifs: A éviter

Points négatifs: Tout

Points positifs: Accueil, propreté, déjeuné ok bien que non-inclus dans le prix! 15.- supplémentaire si réservé la veille si non 20.-

Points négatifs: Pas fermé l'œil de la nuit entre la disco et les rentrées tardives de fêtards. L'insonorisation entre les chambres est inexistante. La clientèle extrêmement jeune et peu inquiète des voisins... Le rapport qualité prix est donc catastrophique!

Points positifs: petit déjeuner parfait , proche du parking , réduction sur le parking de 30% , pop-corn à volonté , personnel sympathique.

Points négatifs: rien

Points négatifs: The property also houses a night bar which stays open until early morning hours with loud music! I wish I knew that before making my booking. Impossible to go to sleep unless you like dance music and thundering bass! The property is a great choice for (younger) travelers wishing to combine skiing with night life. Otherwise, it is impossible to recommend despite the good location and clean rooms.

Points positifs: Not a lot

Points négatifs: The nightclub is a nightmare. The DJ puts the volume up as he gets more wired later in the night. Breakfast let uncovered no tongs etc for handling food. Staff where noticable by there absence

Points positifs: The staff is very friendly and helpful. The room was as expected, clean and comfy. The hotel is close to the car park and the bus terminal.

Points négatifs: Not a disadvantage for us as we didn’t mind but the hotel has a club in the ground floor and even on the 4th floor you could hear the music. For those to whom quiet is important perhaps another place would be more suitable.

Points positifs: petit déjeuner correct

Points positifs: The staff was incredibly friendly and helpful. Everyone went out of their way to make sure we enjoyed our stay and that any questions we had about the area were answered. Also, the food was outstanding. This includes both the wide number of breakfast and dinner choices. I wouldn't consider staying anywhere else in the area.

Points négatifs: The only thing I didn't like was having to leave. It was like saying goodbye to family.

Points positifs: Le patron est unique. Un vrai hôtelier comme on n’en fait plus!

Points positifs: Best steak ever had was served at their own restaurant. Staff at the reception was helpful and friendly. Hospitality at the restaurant from their staff was great. My wife forgot the DSLR camera at the hotel. But they sincerely came down hill and returned to us in 5 minutes time before we left the Parking area. Honest people. Even after check-out they gave us free ride on their electric car. Best hotel and great people there. We loved it.

Points positifs: Bed, shower and location

Points négatifs: Constant ventilation noise. Could only turn off the lights from my bed side :)...

Points positifs: Both the dinner and the breakfast at the Walliserkanne restaurant were fabulous. The location of the hotel is great, i.e. just a five-minute walk from the village parking and a stone's throw away from all the village's shops and other attractions. The walking routes around with all the panoramic views are simply fantastic. We are already planning our next stay at the same establishment.

Points négatifs: Hard, if not impossible to say...

Points positifs: Staff were very accommodating and attentive.

Points positifs: The superior room was excellent with a really good bath and plenty of room..

Points négatifs: Only downside is that there is not a decent boot room at the hotel, but one by the main lift. This means messing about when you arrive and leave to get all your gear in the right place. Ski buses are too small and infrequent which is a review of Saas Fee and not the hotel.

Points positifs: Petit dej et demi pension exceptionnels

Points négatifs: Tout était très bien

Points positifs: Bel endroit un peu à l'écart du centre. La vue de notre chambre ne donnait pas sur la glacier mais Hännig. Le personnel est sympa et serviable. Les serveurs ne parlent pas tous français c'est dommage. L'hôtel est propre et dispose de belle grande chambre claire. Même si l'hôtel est quelque peu vieux, la décoration des chambres est actuelle et les salles de bain sont neuves avec une belle douche. Manque pour un 4* une piscine pour se détendre. Il y a un spa mais à mon goût pas suffisant pour un hôtel de se rang avec le prix qu'on paie. Excellent petit déjeuner ou rien ne manque. Nous avons également mangé au WalliserKanne, le restaurant dans l'hôtel. C'est un très bon restaurant, nous y avons très bien mangé et avons été bien reçu. Le personnel nous a conseillé des balades à faire puisque nous ne pouvions pas skier. Si l'occasion se représente nous pourrions y retourner sans problème.

Points négatifs: Manque une piscine et les corridors font vieux et sombre. Autrement rien à redire pour ma part

Points positifs: The staff was super helpful and friendly and they even let us go back to the pool after ski, before leaving and arranging a room to change and leave our staff. Dinner was excellent and really good value for money.

Points positifs: La possibilité d'avoir un espace spa privatif sur réservation, avec soins. Petit déjeuner.

Points positifs: Found a free room when I decided to stay an extra night. Great breakfast, overall cleanliness, friendly and helpful staff (Julia reception)

Points négatifs: Refused to let me use the SPA in the afternoon on check out day Complicated and uncomfortable shuttle to ski lifts: runs every 30 min and not on demand, last ride back to hotel too early, need to walk from lift to a pickup spot in town, old bus (some cheaper hotels in the area have better service) Light always off in hallways and on the stair case, have to walk in the dark or look for a switch Sauna too dark, even impossible to see the sand clock and thermometer Somewhat dirty and messy ski room with old furniture

Points positifs: Le buffet du petit-déjeuner est splendide et très varié,avec beaucoup de choix.Le Spa est immense et magnifique.Le personnel est agréable et sympathique.

Points positifs: L’hôtel est très bien situé, au cœur de la station, mais dans un secteur calme. Les équipements sont parfaits. Le personnel est attentif et efficace. Le restaurant est excellent.

Points négatifs: Je n’ai aucune cria formuler sur l’hôtel

Points positifs: Nice, fairly up market, very picturesque resort - good for (steep) mountain walks - though also good if you only use the lifts / local public transport.

Points négatifs: Car free resort - main bus stop, bit of a walk to hotels (though they all have buggies).

Points positifs: Great facilities and comfortable room/suite. All employees are professional, friendly and efficient. The Restaurant is very good.

Points positifs: L’accueil à notre arrivée. L’amabilité et la disponibilité du personnel. La qualité et la diversité de la nourriture. Le petit déjeuner

Points positifs: Particulièrement le Spa, la chambre l'aceuil, les 4 restaurants possible.

Points négatifs: Le service restaurant pas a la hauteur d' un 5 étoiles(nappes froissees attente a l'entrée du restaurant etc...

Points positifs: The room was excellent and the breakfast delicious !

Points positifs: Hôtel très bien tenu; service irréprochable. Spa de qualité avec une piscine très agréable.

Points négatifs: Vue depuis le balcon de la chambre limitée par les immeubles environnants très proches. Demander un étage plus élevé.

Points positifs: Hotel staff is very attentive to my needs, location is perfect.

Points positifs: Le confort des chambres, magnifique spa, détente assurée

Points positifs: Une vue imprenable depuis notre balcon sur plusieurs 4000M de Saas-Fee. Le Spa est complet et les chambres comfortables. Le buffet du petit déjeuner est copieux.

Points négatifs: on doit passer devant la réception en habits wellness pour accéder au Spa

Points positifs: We had booked a room with a half board inclusive, however on our arrival we were told that the hotel offers the rooms with breakfast only, not half board. The lady at the reception apologized for the booking error via Booking.com and gave us a room upgrade and a bottle of champagne.The wellness area is very nice.

Points négatifs: The towels and bathrobes have definitely seen better times, we missed a hair shampoo and conditioner in the bathroom, the toilet needed to be flushed 3-4 times. Once we had used the towels for the wellness area and wanted to go swimming early in the morning on the next day, we had to come down and ask for clean towels at the reception (nobody picked up the phone after long ringing), which is not a 5* hotel standard. The breakfast was not that generous due to the fact that hotel was being only partially operated during the days of our visit.

Points positifs: We had a wonderfull stay in the hotel. The waitress remembered our facourite dish, the favourate coffee recipe and made all effort to make us feel at home. (please note in May it is low season.

Points positifs: Nous avons aimé le lieu, la nourriture, les soins SPA ainsi que les installations mises à disposition. Egalement le calme et la verdure

Points positifs: Dinning, spa, area, equipments

Points négatifs: Staff - arrogant, impolite

Points positifs: Family friendly + Hotel staff kindness + comfort

Points négatifs:

Points positifs: SPA area

Points négatifs: no

Points positifs: La chambre et le personnel

Points négatifs: Le spa, eau froide piscine et jacuzzi

Points positifs: Wifi performant et petite table à disposition pour poser son ordinateur sont très utiles

Points négatifs: Pomme de douche et robinet de lavabo sans calcaire seraient plus agréable !

Points positifs: Location is very close both to the parking and to the bus stop for the lift

Points négatifs: Breakfast starting a bit late (8:00) but that is a super minor detail

Points négatifs: Breakfast @8:00 is a little late given the opening times of the ski resort in Switzerland. Also, longer opening hours for the SPA would be nice.

Points positifs: La piscine était malheureusement hors service, dommage pour nos enfants. Le petit-déjeuner est trop cher et nous avons appris à la fin de notre séjour que nous aurions pu prendre le petit-déjeuner gratuitement pour compenser le fait que la piscine était défectueuse... Dommage. L'hôtel nous a offert les taxes de séjour de 27.- à la place.

Points négatifs: Le manque d'informations utiles concernant notre arrivée (navette, parking, etc.) malgré mon téléphone 48h avant notre arrivée. Nous avons cherché les informations nous-mêmes sur internet et avons découvert le reste sur place.

Points positifs: L’hôtel est très bien placé, à 50m du parking, à proximité de l’arrêt de bus pour rejoindre les remontées mécaniques. Le confort et l’espace de la chambrées très bon. La tranquillité et le calme de l’hôtel vraiment appréciable. Rapport qualité prix imbattable sur Saas Fee. Hôtel avec piscine.

Points négatifs: La piscine n’était pas chauffée (19deg) ça sens le hors saison. Le petit déjeuner un peu cher pour ce qui est proposé, choix limité. Mais reste acceptable pour entamer une bonne journée de ski.

Points positifs: chambre et déjeuner

Points positifs: Le personnel était très amical et serviable, la piscine et le jacuzzi étaient chauds et j'avais toute l'installation pour moi tout seul ! Le petit déjeuner était généreux pour la catégorie 3 étoiles (ananas, cappuccino, etc... les croissants fraîchement cuits sont les meilleurs !) Tout compte fait, c'était un bon séjour.

Points positifs: Petit déjeuner offert du au problème de piscine , joli geste

Points négatifs: La piscine était hors service à cause d'un problème de chauffage de l'eau

Points positifs: > Had a single room with balcony and view on the village and the mountains (Hennig), without breakfast; > Enough space for clothes, TV with plenty of channels, heating system working properly; > Bed was comfortable; > Very friendly staff; > Free shuttle from / to the Bus Terminal / Parking lot.

Points négatifs: > Bed could be larger; > Wellness area could be improved (they had an issue with the heating of the hot tube and the swimming pool, quality of water in the hot tube was poor, sauna was good and spacious enough).

Points positifs: Bien situé

Points négatifs: La chambre était minuscule à l’inverse de ce que renvoyait la photo lors de la réservation

Points négatifs: L’eau froide de la piscine

Points positifs: A conseiller sans modération ! Tout est parfait ! Super séjour !

Points négatifs: Rien

Points positifs: The Capra was stunning. Amazing spa, fitness, breakfasts and general quality of service was extremely high. The touch of cake at 3pm after skiing was delightful.

Points négatifs: N/A

Points positifs: Le spa

Points positifs: Service impeccable ! Souriant, serviable, agréable, prévoyant, chaleureux, personnalisé,... bref génial! On s’occupe de vous! Bravo et merci

Points positifs: All staff were super friendly and helpful, the transport to ski resort is effort less. Amazing spa, top quality room and food. Breakfast was excellent. Couldn’t have expected more from a hotel.

Points négatifs: None

Points positifs: Hotel is well designed with warm, modern feel and kids in mind. Staff are excellent and very helpful and friendly. The Lab which is the kids playroom is extremely good. We also were given a room upgrade on arrival which was very much appreciated. Rooms are very well equipped and spacious.

Points négatifs: Indoor pool was cold on day we went to use it.

Points positifs: excellent hotel, good breakfast. thoroughly enjoyedd the holiday

Points négatifs: 3 hours from the airport

Points positifs: Clean, friendly staff, good location

Points négatifs: Small bed

Points positifs: Le petit-déjeuner est excellent, pas mal de choix au buffet. L’emplacement est propice au ski. Proche du parking principal et l’hôtel nous amène à l’arrêt de bus le plus proche pour aller au départ du téléphérique.

Points négatifs: Le spa n’est pas très grand et ouvert que en fin de journée sur une courte durée (~3h). Les lits ne sont pas très confortables et grinces mais pour une seule nuit ça passe. Chambre pas très modernes.

Points positifs: J’ai beaucoup aimé la vue, même en arrivant tard dans la soirée. Chanceux que l’hôtel ait un dégagement qui permet d’apprécier la vue. Le petit déjeuner était bon, l’espace Wellness est très agréable et surtout le personnel très aimable.

Points positifs: I was upgraded to a room with a view of the mountains. gorgeous. most rooms have balconies (I think). comfortable mattress. very clean. provided kettle for the room upon request.

Points négatifs: the spa area is great but only open 3 hours. Should be open longer!

Points positifs: Sur le haut du parcourt, après 3 transferts très simples (cabine + cabine + métro) on atteint la station à 3’500m d’altitude. Pour les frileux, on peut rester à l’intérieur du bâtiment: restaurant tournant pour apprécier la vue tout en changeant de paysage, grandes baies vitrées. Depuis ce bâtiment on peut aussi entrer dans une grotte creusée dans le glacier, et voir les sculptures en glace qui y sont exposé. Très bien organisé

Points négatifs: Le prix de la grotte de glace est un peu excessif. Chf 20.- par personne quand on a déjà payé pour la longue montée en téléphérique et métro, c’est pas un cadeau. Mais c’est beau.

Points positifs: Jacuzzi Relaxing room Hammam

Points négatifs: Tap water is not clear not sure if it’s drinkable

Points positifs: Le déjeuner était très bien, répondant parfaitement à mes attentes. Le plus est l'espace Wellness, qui est fort appréciable après une journée de randonnée.

Points négatifs: A part le manque d'amabilité du chauffeur de la navette, je ne parle pas allemand et il ne fait aucun effort, voir le contraire, notre séjour a été fort agréable malgré les circonstances exceptionnelles.

Points positifs: Everything was perfect, much better than we expected for a 3* hotel. We will highly recommend it to our friends visiting Saas Fee! More specifically, the breakfast was rich and fresh. Our room was very clean with amazing view (probably because of the hotel’s availability), the beds and pillows were super comfy. Large wardrobes were available, where we stored all our clothes. Bathrobes were offered for the use of the wellness area, which we used during our stay, relaxing after long hours on the slopes. We were positively surprised and happy with the spa, since we were not planning to use it! It helped a lot to relax and spoil ourselves. We also decided to have dinner at the hotel during our entire stay (including the Christmas menu) because of the extra convenience and reasonable price. The quality, taste and quantity was great! Very nice experience. Lastly, the personnel and especially the ladies at the restaurant were quite friendly and we felt like home! The hotel is not far from the bus station but we were kindly offered a ride upon arrival and departure. Fairly close to the ski resort. So glad for our choice! We will not forget that Christmas in Saas Fee.

Points négatifs: Anti-slippery floor-mats could be added into the wellness area for safety reasons.

Points positifs: La literie très agréable. La gentillesse et l’accueil des tenanciers. Le petit-déjeuner avec des produits frais et variés, juste comme il faut! La décoration de la salle du petit-déjeuner. C’est très bien chauffé!

Points positifs: Le petit déjeuner était bien, et la salle à amnger magnifique

Points négatifs: Que la chambre ne correspondait pas à la réservation, ce n'était pas une chambre double supérieur avec vue sur la montagne, la chambre n'était pas chauffée correctement à notre arrivée. Ce n'était pas un grand lit avec un matelas. Avoir une immense salle de bain et une douche minuscule... Le balcon était minuscule et orienté au Nord. Et nous étions dans une dépendance.

Points positifs: Le spa est à essayer il est sublime, le petit déjeuner un régal. Emplacement proche des pistes. Je recommande.

Points positifs: Good breakfast, helpful family staff.

Points négatifs: Curtains in upgraded room smelled of old tobacco smoke.

Points positifs: Modern design in ground floor common areas. And clean, simple design in rooms.

Points négatifs: Room was a little cold, despite mild winter weather. Only the bathroom had a heater, no heater in the room itself.

Points positifs: Exceptionally friendly owners. From the handling of our late arrival until the drive back to the bus station all was taken care off. The rooms are exceptionally clean and the breakfast features local cheeses. The little bus to and from the cable car leaves next door.

Points négatifs: Nothing I can think off.

Points positifs: Newly refurbished, beautiful design. Friendly and helpful staff who care about your stay. Decent breakfast.

Points positifs: Appartement familiale avec 2 chambres séparée. Le personnel familiale est très attentif et accueillant.

Points positifs: Excellent continental breakfast with good range of choices and different breads

Points négatifs: Didn't appear to offer meals in the evening apart from set menu of starter, main, dessert.

Points positifs: The staff and the owners go - literally - our of their way to help you enjoy the time there, and to make the most of your stay. The rooms are well appointed and spotlessly clean, as is the bathroom. Really good value for money.

Points positifs: Service facile, aimable et rapide. Restaurant excellent

Points négatifs: Point d'amélioration : qualité des coussins, mettre shampoing

Points positifs: Very friendly, great food, clean and nice!

Points positifs: People at the reception were very helpful with all sort of information on how to make the best of our trip. They were also very understanding when we had to cut short our trip.

Points positifs: Lovely friendly helpful staff...they made our stay very enjoyable. Would definitely return. Thank you to Sabine especially

Points positifs: Hôtel super cosy, personnel sympathique et serviable, cheminée le soir dans le restaurant, sauna super

Points négatifs: Rien

Points négatifs: La télévision trop haute a regarder

Points positifs: Hôtel très propre, calme et avec une ambiance familiale. Nous avons apprécié, la table café-thé à disposition gratuitement, toute la journée, devant la salle à manger.

Points positifs: room was sizeable and breakfast was good

Points négatifs: noise

Points positifs: Artemis is very close to the bus station in Saas Fee, so finding the hotel was easy. The room was very spacious and had an amazing view of the mountains. Breakfast was one of the best we've had in a hotel, with much variety and fresh food. Reception was very easy to contact if they weren't around and had a good waiting room if you needed to sit for a bit. They also had a coffee/tea station for use which was great coming in from the chilly weather to grab on your way before you head back into the room. For the money we paid for, this was a great hotel especially since Switzerland can be expensive.

Points négatifs: We had a poor experience prior to arriving at the hotel, however it was resolved within time. The hotel did overcharge us 3 times our stay price due to an error with their payment system and it was hard to contact the hotel. We had to get booking.com involved in order to reassure our refund was being returned shortly. For a couple who were travelling elsewhere around Europe before arriving in Switzerland, having the money subtracted from our account then taking up to 14 days to be returned was quite frustrating. This definitely did not affect our stay at the hotel however, so we're still giving it a fantastic review - but we hope if other travellers experience the issue, you'll be reassured the hotel will take your matter seriously and help you.

Points négatifs: Le local a ski déplorable sale pas de quoi s’asseoir pour mettre le souliers

Points positifs: Great location, staff help us with everything we needed and the room was cozy.

Points positifs: Very very very clean! Flavio at the reception is friendly and knowledgeable. Liana at the breakfast is very kind and professional.

Points positifs: Bonne situation, logement neuf, bon petit-déjeuner

Points négatifs: Salle de bains trop petite

Points positifs: We had the Suite (Room 404) which has a bedroom with double-bed and a bedroom with twin beds. Both rooms had also a wash-basin in addition to the separate bathroom ... which had a bath :-)) ... nice living room with two sofas ... very comfortable to relax, and there was a kettle / small sink and fridge :-)) Room also has a TV and there was both an up-right heater and a fan, but room was warm and very pleasant to stay in. Breakfast was "continental" and good. Met all the requirements for a good 3-star Hotel Garni. Good location for restaurants in the Dorf as well as being close to the Swimming Pool / Wellness at the Saas Fee Youth Hostel. On the other end of the town from the ski-lifts BUT hotel provides a code so skis can be left at the Express Lift so no need to lug skis every day if there for ski-holiday. Hotel also has its own e-taxi to bring guests to and from the car park / hotel.

Points négatifs: Would have perhaps been good to have had some tea/coffee cups and some cutlery/plates in the room and maybe some tea/coffee to accompany the kettle provided, but perhaps that's the "British" side of us talking. Nothing really however stands out as an issue ... enjoyed the stay very much, would definitely go back :-))

Points positifs: Petit-déjeuner, porte d'accès aux chambres.

Points négatifs: Le dernier jour, au moment d'aller prendre notre petit-déjeuner, j'ai demandé au réceptionniste s'il pouvait veiller à ce que le taxi de l'hôtel puisse nous amener au parc autos à 9h00. Il m'a dit qu'il l'appellerait une fois que nous serions complètement prêts. Ce fut le cas à pile 9h00 et il m'a dit que le chauffeur allait arriver d'ici quelques minutes et que nous devions l'attendre dehors. Je suis retourné trois fois vers le réceptionniste, le chauffeur n'arrivant pas. Il n'est finalement arrivé qu'à 9h25.

Points positifs: Tout j’adore Saas fée depuis 30 ans

Points positifs: Bon emplacement. Quartier tranquille. Très appréciable d'avoir une chambre (pour 4) équipée de deux salles de bains. Un personnel d'entretien très agréable. Un service de navette parking très efficace.

Points négatifs: Un accueil peu souriant, une réception souvent déserte. La machine à café dans le hall dégage une odeur qui n'est pas très accueillante. La literie vieille et peu confortable. Un peu cher pour la qualité offerte.

Points positifs: Location, location, location... Very central and everything is close. Rooms were OK, matrass was a bit firm but we used to it after one night. Breakfast is fine but nothing special. Stuff was friendly and they helped us with most of our requests.

Points négatifs: Restaurant was open only for breakfast, which was a surprise for us. Coffee was only Americano, there was no cappuccino or anything else available. No room service. Phone were not working is the rooms and was not fixed after we reported to the reception.

Points négatifs: Lady at reception had an attitude problem. No effort whatsoever at fulfilling request for a quiet room, was given room on the first floor next to the staircase instead. Room was dark and without proper curtains.

Points positifs: We had an upgrade from hotel du Glacier to a room in Dom hotel. Very cosy rooms, super breakfast and very nice personnel. We probably would book it again

Points négatifs: Nothing to mention

Points positifs: Emplacement central, SPA à disposition, chambre spacieuse, balcon à disposition, vue sur les montagnes, transport offert au parking de la station.

Points négatifs: Bruit de la ventilation et oreillers un peu mous.

Points positifs: All the staff was very helpful. Great hotel overall

Points négatifs: Small-ish spa

Points positifs: La grandeur de la chambre L’emplacement

Points négatifs: Le mobilier un peu vieux Le bruit la nuit dans la rue lors du d’enneigement

Points positifs: The location was convenient for everything. Free ski shuttle from the parking building to the hotel and also down to the cable cars and kids ski area (walking is possible but can take awhile with kids in ski boots and a family with skis ;) The best thing about this hotel was the setup of the Family Room. Twin beds upstairs and downstairs. Breakfast was also good. Unfortunately for us the negatives far outweighed the positives and we would not choose to stay here again in Saas Fee.

Points négatifs: It is the supposed 3 star “sister”hotel of The Dom next door but it really felt more like a serviced apartment than a hotel. Reception closes at 5pm, there’s no room service or onsite restaurant (despite the booking.com description advertising half board - based on previous reviews it seems maybe there was a restaurant in the past), the mini bar fridge is only stocked “on request”, there’s no bottle opener even, housekeeping comes daily but towels were only replaced on the 5th day (despite leaving soiled ones in the bath one day). Note I don’t request towels to be replaced daily for environmental reasons but on the odd occasion one needs cleaning it would be nice to have it done. For all these reasons it seems more like a self contained apartment than hotel. Which is fine but not when charged hotel prices. We found reception staff to be less than helpful and quite blunt at times. In contrast the shuttle is drivers were extremely friendly and helpful and Françoise who looks after the Kids Club was wonderful. The Kids Club organisation was a joke however. I tried to book our kids in on a package through their ski school which was supposedly in association between the hotel and the ski school. It turned out to be a disaster to plan and organise and despite a cost agreed i was still charged incorrectly on the final bill. The only saving grace was Françoise and her husband who seem to really care. Just a final note, this hotel no longer participated in the Citizen Pass scheme so you miss out on many of those discounts. However I have to say they do apply the 5chf daily discount in the parking building.

Points positifs: L’hôtel a fermé en raison du covid19 toutefois aucun courriel de leur part pour annuler, reporter, rembourser les chambres!

Points négatifs: Pas de réponse à mes 3 courriels! 1300.- déboursé dans le vide! Ne recommande pas!

Points positifs: Nice liittle spa section, attentive minicar drivers, and pretty spacious rooms. The hotel is old and it shows, but it is pretty well kept overall

Points négatifs: Few power outlets and a bit difficult to find the way around the hotel. The heating in the skiboot room should be adjusted to actually dry the boots.

Points positifs: Emplacement central Voiturier disponible en tout temps Qualite petit déjeuner

Points négatifs: L'église qui sonne les cloches à 07h00

Points positifs: Magda and the shuttle drivers were excellent and made the experience better. Spa area was nice.

Points négatifs: The other front desk folks were unfriendly and unhelpful.

Points positifs: Skier à côté des glaciers

Points positifs: Nearly impossible to find better. Beautiful people make you feel at easy from the very first moment. Excellent breakfast with fresh products. Spotless hotel, sauna and room.

Points positifs: Accueil chaleureux des propriétaires

Points positifs: Nice owners, ski Depot next to the slopes, good breakfast. Bedroom not very modern, but really clean and well maintained.

Points positifs: Very helpful and friendly staff! Room was clean, big and fresh! Good breakfast and great location. Def recommend! Have nothing to complain about.

Points positifs: Very nice hotel, very helpful owners (thank you one more time for hospitality Rolf and Daniela), confortable and nice location. Ski-room close to the slopes, excellent breakfast and meal arrangements for the traditional and Silvester evenings, everything was above the expectations.

Points positifs: L'accueil de la famille Bumann. Les informations données par Monsieur Bumann concernant la station. Les attentions et la gentillesse permanente durant notre séjour. L'amabilité du personnel y compris la dame de ménage. Le calme, la propreté, le délicieux petit déjeuner. Le local de dépôt du matériel de ski au pied des pistes. Merci d'avoir contribué au succès de notre séjour.

Points négatifs: Rien, tout était parfait

Points positifs: I travel a lot and I can honestly say that this was one of the best experiences I have had in a hotel in terms of service at the hotel, outside the hotel and special little personal touches. We had two rooms and stayed for 6 nights.

Points négatifs: We truly loved everything. The hotel has a great room with sofas and a wooden chimney and if I could just suggest one thing, is to perhaps have a small table there as it was so nice to be in there and do some work on the laptop.

Points positifs: Excellent breakfast choice. Wonderful kind friendly staff and amazing hosts & lovely family.

Points positifs: Personnel au petit soin, tout est propre et très très bon petit déjeuner

Points négatifs: La literie...

Points positifs: Everything

Points négatifs: Nothing

Points positifs: L'accueil, la serviabilité, les informations et les conseils. Tout a été mis en œuvre pour nous assurer un séjour agréable.

Points négatifs: Peut-être une touche de modernité dans la chambre et salle de bain.

Points positifs: Melanie is terrific.

Points positifs: Le déjeuner était vraiment bien

Points négatifs: La chambre était vieillote

Points positifs: Excellent hotel and very helpful and friendly owners. The village is also amazing.

Points positifs: L’accueil chaleureux. Nous avons beaucoup aimé avoir un local à skis chauffé au pied des pistes. Serviabilité et disponibilité pour les allers - retours au grand parking.

Points négatifs: Rien

Points positifs: Hôtel très bien situé. Proche du parking et de la navette pour les remontées mécaniques. Grande chambre. Petit-déjeuner magnifique. Personnel très accueillant.

Points négatifs: Presque rien ... juste un peu petit difficile de régler l'eau chaude de la douche.

Points positifs: Very friendly with a touch of a family feeling

Points positifs: Very kind! Perfect location for hikers. They let you leave part of your luggage if you go on a overnight Tour in hut! Very convenient!

Points positifs: Breakfast - nothing extraordionary but OK. Very good location, the lifts comfortably within walking distance. People we met in the hotell were all nice, helpful and friendly. Dinner restaurant is good.

Points négatifs: The room that we had was small for 2 persons with winter equipment.

Points positifs: We absolutely loved our stay at hotel Tenne. We felt spoilt by the staff who were so helpful and kind. The hotel itself is cosy and very much a nice little escape from the hustle and bustle. Couldn’t rate the hotel more highly.

Points positifs: l'accès facilité au spa et la gentillesse du personnel

Points négatifs: absence de peignoir dans les chambres de l'annexe

Points positifs: Staff, amenities and the breakfast

Points négatifs: Nothing

Points positifs: Condition d’enneigement magnifique

Points négatifs: Rien

Points positifs: Convenient location, nice clean room, friendly staff, gluten free food available at breakfast for my partner

Points négatifs: Breakfast selection (other than bread) was a little limited

Points positifs: Very good breakfast.

Points positifs: Breakfast buffet with wide choice. Wellness Area, ride to ski area and parking

Points positifs: Petit déjeuner excellent, copieux, varié. emplacement de l'hôte parfait, vue sur le village. Le spa est super, grand, confortable, un sauna luxueux

Points négatifs: rien !

Points positifs: La sympathie du personnel. Le surclassement de la chambre.

Points positifs: decent breakfast, could have been more varied. friendly personnel, spa.

Points négatifs: old furniture and unrenovated rooms.

Points positifs: Spa, free upgrade.

Points négatifs: Breakfast should start earlier in ski season. More information and cadence for the pick up/delivery service...

Points négatifs: la gestion des éclairages est compliquée !

Points positifs: Confort de la chambre. Buffet petit déjeuner. Armoire à chaussures de ski chauffante.

Points négatifs: Mini bar non garni ! Absence d’un véritable salon. Restaurant trop cher compte tenu d’une carte très limitée.

Points positifs: Room was good with a nice view of the mountains, breakfast was ok by Swiss/European standard, staff were all very friendly and helpful, particularly the breakfast staff and ski shuttle guys.

Points négatifs: I would be nit picking to write something here.

Points positifs: breakfast good, pets allowed in friendly way nice personal

Points négatifs: the use of spa hotel next door is a joke and far below quality you would expect. light buttons in room are 'fancy' giving light (blue) which is very annoying since it gives light.

Points positifs: Emplacement de l'hôtel idéal et personnel très serviable et sympathique. Le service "shuttle bus" est impeccable même s'il faut parfois attendre un peu.

Points négatifs: Sincèrement, tout était très bien. Je n'ai rien à dire de plus !

Points positifs: Central location and comfortable room

Points négatifs: Longer walk to ski lifts and no spa

Points positifs: We had an incredible short stay in the Dom Hotel. It was my birthday, the staff noticed it and were more than generous with us. We just didn’t want to leave anymore, it was perfect!

Points positifs: Nicely renovated clean rooms. Fantastic Dinners at the restaurant. The food was fresh and innovative. The personnel is very professional.

Points négatifs: The church bells are very loud at least if you have the room opposite to the church.

Points positifs: Le cadre , la chambre grande stylée, le personnel très accueillant et professionnel

Points négatifs: Rien

Points positifs: La déco, l'atmosphère, le buffet p'tit déj et l'emplacement sont top, ainsi que le personnel sympa et accueillant. Le resto attenant est excellent. Nous avons eu la chance de terminer notre séjour juste avant la fermeture forcée de la station due au Coronavirus et souhaitons bon courage à tout le personnel et souhaitons qu'ils puissent rouvrir bientôt.

Points négatifs: Un seul bémol sur la propriété en général qui est en décalage avec la qualité des lieux et pourrait être améliorée (restes de papier d'emballage sur la table de nuit en arrivant, miroir sale/couvert de poussière, linges tachés au spa et saletés au sol du hammam pas nettoyées d'un jour à l'autre)

Points positifs: Personnel, petit déjeuner .

Points négatifs: Interrupteurs des lampes

Points positifs: The Dom est en plein centre, proche des animations et à 5min à pieds des remontés mécaniques. Un très bel hôtel entièrement rénové, avec de magnifiques chambres et une décoration plein de bon goût !

Points négatifs: Le clocher de l’église de Saas-Fee juste en face de l’hôtel: il commence à sonner à 07h00 puis toutes les 15min, un peu rude pour le week-end ;-)