Ponce De Leon Hotel

Their lack of investment indicates a lack of care for the customer

Points positifs : It's a great price, but it's the same price as the Avalon and Hollander. But.... those places strive to be the best even at the discounted price.

Points négatifs : First impression was the musty/moldy smell of the building. Then there was the 18" TV. This is the same size as my office computer monitor and smaller than the monitor for the receptionist. The cable wire itself was just hanging across the room, not mounted, not trying to be disguised in any way. Wrong remote for the TV so you couldn't access the guide, sleep timer or screen size. Had to watch NBA playoff game where it looked like this "CAVS 68 BOS" because Boston's score was cut off from the TV being stuck in zoom mode. Turned the hot water on for 10 minutes and finally got in. Used 0 cold water and it was still basically a cold shower. Front desk said I probably just needed to play around with the hot water handle a little more. That doesn't explain no hot water in the sink either.

Out of service

Points positifs : Location

Points négatifs : The elevator in the hotel was out of service during my stay, carrying luggage up 4 flights of steep stairs wasn't pleasant. Elevator in the parking garage is also out of service...so again carrying luggage up and down.

Points négatifs : Staff was rude and had to pay to park because the lady during check in never offered me a parking pass. Ridiculous .

Points positifs : The location, feel, and decor of the hotel is wonderful, and I love the different options of restaurants.

Points négatifs : The staff, while friendly, seemed more apt to give excuses rather than solve problems, the hours of operation advertised contradicted the actual hours of each resturant, and although the website claims parking is available, the hotel does not actually have their own parking.

Points positifs : Location is great for the downtown area, waterfront, restaurants & Bars

Points négatifs : Bare bones minimum. Feels like you're staying in a random apartment. Bring plenty of booze to get liquored up before you go to bed. Just weird. Random decor.

Older hotel with small rooms at a high price

Points positifs : I loved the location. Walking distance to many shops and restaurants.

Points négatifs : Rooms weren't ready 5 minutes before check in. Older hotel with rooms to match. Small outdated bathrooms.