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We loved the elegant atmosphere and the professional staff. The spa area was especially nice. We thought the parking was hard to follow.
The hotel was immaculate. The rooms were superb in size and furnishings. It was a very good value for such luxury. The grounds were also beautiful.
It was awesome. The staff went waaay above and beyond what was expected. Are you kidding me??? How about this....We couldn't stay forever???
Beautiful grounds and pool, Princess rooms, and very friendly attentive staff. Jack in hospitality greeted us, gave us great recommendations, and went above and beyond to make our stay welcoming and made us feel at home. Can't speak highly enough for the amaxing and genuine staff. Truely a luxury hotel with first class amenities. Only positive things to say.
It was an absolutely beautiful and amazing hotel. It's right in the city within walking distance of great places to have dinner and drinks.
very good service, friendly staff, decorated beautifully for the holiday season. great location, close to everything. we did not find an in-room coffee maker, which we would expect for our junior suite.
Great hotel with a great staff. One of the best values in the country.
L'accueil et la qualité de la chambre Le wi fi ne fonctionnait pas et les fenetres mal isolées : Bruit de la route.
Le confort de l'hôtel, la piscine, la navette gratuite pour l'aéroport
La grande chambre. La balade à pied jusqu'à notre chambre.
Nous avons apprécié le confort de la chambre et sa situation dans la ville.
Le classique et l'attendu d'un Sheraton très correct et chic. Un peu cher pour le coin.
A proximité de l'aéroport. Les lits étaient confortables, un bon restaurant chinois. C'est un hôtel agréable pour mon séjour durant ma correspondance.
Accueil, restaurant attenant, calme malgré la proximité de l'aéroport. Limité en linge de toilette
Bon hôtel, bon rapport qualité/prix, excellent personnel
Près de l'aéroport et il y a tous les équipements basiques, était très propre. L'air conditionné faisait trop de bruit, on ne pouvait pas fermer l'œil.
Bien situé,propre..Les services sont succints;mais pour le prix proposé,peut-on demander davantage?
surtout la proximite immediate de la bibliotheque ou j allais chaque jour
proximite des centres d'interets justifiant le sejour:recherches genealogiques et personnelles sur la famille le restaurant suggere par l'hotel dans le meme immeuble n'est pas du standing de l'hotel
hôtel très bien situé - personnel aimable - tranquillité - une bonne base de départ pour découvrir la ville
Hotel idéalement placé,toutes les visites sont possibles à pied.
I was unable to go.......but my friend and her "special needs" son went......original 3 I had booked the room for. When arriving, Jarred had to use the restroom and the "clerk" was VERY rude and unfriendly. Sheryl asked if there was a public restroom and the clerk asked "Are you a guest?".........well she had a suitcase........rude, rude, rude.........they were never greeted or acknowledged the rest of the weekend.............so NO, I won't be staying there
Nice enough place. Good pool. Rooms clean. Overpriced in the summer. Staff lied to me about room availability. Had booked the rooms for a week and then received an invoice the second morning. Was told nothing was available and they were sorry. Then I booked a room online and the staff proceeded to give me attitude. Breakfast setup in a way that it can't accommodate the number of guests. Parking lot is a hangout for homeless folks. Stayed there many times in the last few months but will never go back.
The hallway smelled like smoke.
The pool was the perfect temperature and all sidewalks were crystal clean after the snowfall.
The hotel staff was friendly and gave helpful advice on local places to eat and even printed out MapQuest directions. The rooms were large and comfortable. Breakfast in the morning was great with a nice selection and plenty of food to fill you up. We enjoyed the pool and the hot tub. Even though you are downtown, the airport is only a 5 minute drive away. My husband was concerned about a homeless shelter a block away but we never had any trouble.
I stayed here with my sisters the night before my wedding and I loved it. I was not expecting such a luxurious lobby but I was pleasantly surprised! This hotel was a great value and made me feel fancy before my big day. Parking is turrible
I felt that the room was very clean and spacious, with a simple but stylish decor. The price was also much more reasonable than other hotels in the downtown area, as there was no major fluctuation between the weekend and daily rates. The continental breakfast was subpar, despite being hyped upon check-in as one of the hotel's best features. I also had issues connecting to the internet, and had to cycle through several different networks before finally staying connected.
Just a great place to stay, and good location. No complaints at all.
Breakfast included. Decent selection. Room smelled like a smoker. Bed could have used some padding. No couch for kid to sleep on.
This hotel was perfect for our 2 night stay! Room was clean, modern, and well maintained, not to mention very spacious. Beds were extremely comfortable!! Service was friendly and helpful and the hotel is very centrally located and easy to find. Free breakfast was a nice perk. Our room was on the 3rd floor, north side, and was nice and quiet. Great value, I would definitely stay here again. While Wi-fi was free and available in rooms (and lobby), it didn't work very well. Pool/gym area is rather small, however I wasn't expecting one at all so I wasn't disappointed.
The location is great - within walking distance to Temple Sq. and Main St., though the environment seemed a bit shady with a couple of homeless ppl just outside the hotel. The staff was very nice and helpful. The breakfast was awesome! Way beyond what I had expected. Upon registration, the hotel didn't have my booking info from getaroom.com, and it took them quite a while to fetch it. I've heard it's not uncommon with this website, so I suggest to book with other ones.
Thus was a very nice hotel, not the Ritz but nice for the price. Breakfast was plentiful for being complimentary. Room was clean and Huge.. we had a king with a jacuzzi.
Location, friendly staff, decor Room 708 must be very close to ventsbof some sort because there is a hum going on the whole day and night, which could affect quality or sleep.
My husband and I enjoy staying here because it's always modern, clean, sophisticated and welcoming. They are so friendly and the rooms have these fun and creative amenities, like yoga mats & animal print bathrobes. We often have overnight lay-overs and roadtrip pit-stops in Salt Lake City and the Kimpton Monaco never disappoints. No complaints
It was clean and centrally located. TL;DR We were overcharged for the room. The room was dark and tiny. We were "upgraded" to a smaller, darker room. Don't stay here. Paying via priceline was $40 more than the hotel website advertised. On a night when the hotel was nearly empty, we were given an awkward corner room that was poorly lit and the size of a closet. Front desk was nice enough to "upgrade" us.... to a smaller and darker yet equally uncomfortable corner room. The robes were threadbare, faded leopard print, and gross. It was so terrible that we questioned whether we were on Candid Camera. I've been a lifelong Kimpton devotee but never again. There are so many great hotel options in SLC. Don't waste your time or money here.
Bed was comfy...perfect for two. City view at night was amazing. Originally paid for the high rise but they tried to put me on the third floor. Desk worker Sage was very kind and helpful in getting us into a more appropriate room on the 14th floor. Small bathroom....small bathtub. Very few options for "gift store." 7 dollars for a bowl of cereal!!
Bed was awful. Lobby was stark and uninviting.
Bed was very comfy and big for me, my wife and out 7 month old little boy. Staff was nice and helpful. Had a great view from the 9th floor. Location was awesome. For a last minute trip, this place a gold to stay at. The bathroom was small, I have stayed at cheaper places with bigger bathrooms. Breakfast was over priced. It was cheaper for my family to go else where for food.
The location was great. $15.00 for parking and no free wifi.
this is one of the best hotels in SLC, the location, amenities and friendliness of staff is outstanding
Clean, great location You are required to pay a $15 parking fee per day to use the only parking structure available on the premises.
Great location and the view from my window was amazing. Very friendly staff. Clean comfortable bed. For the price the room was small, No spa, No coffee in the room. Not a hot tub, jacuzzi to be found. Room was hot. I was a very sad girl.
Convenient to all the downtown sights. Back patio is right on Gallivan Center plaza. Great views of the mountains. Cheerful service from everyone, from valet to housekeeping to front desk. Dinner at on-site restaurant was just okay.
The rooms were all updated beautifully with modern bathrooms and very comfortable bedding. Would definitely stay again !!
The hotel itself is nice. It's comfortable, clean. Seems best for business or couples. The indoor pool was fun with a city view. We had a few problems with our room upon arrival. Online we had booked a room with a sofa bed, and the microwave/fridge. The room they gave us had no sofa bed for our kids, so they switched us to a room with no fridge/microwave. The staff weren't very friendly. When asking questions about breakfast, facilities, getting extra blankets and pillows etc. they were rude and treated us as if we were being incovenient with all these "silly" questions. The pillows were miserable! Down and feather pillows provide no support so it made sleeping on a nice mattress difficult.
the staff was great , the bed comfortable , room was nice parking was difficult , room service was a little slow
Chambre propre et confortable mais le lit. Encore mieux. Obtenir plus de frais.
Hall d'entrée et portes d'entrée pas fermée permettant l'entrée aux gens de la rue.
Bien situé au centre de slc et trés confortable.
L'accueil est chaleureux. La chambre était superbe : confortable, très belle, spacieuse, elle était impeccable tout comme la salle de bains (avec une baignire et deux lavabos : super !). De plus, un restaurant denis est proche. Tout était parfait !
they did finally move us to a room with working a/c beds were great No Working ice machine, the ones that did work on a different floor and where out of ice. The a/c did not work. ceiling tiles falling down in hallway pool closed
close to downtown and universities The staff were discussing me negatively in front of other customers after i needed help with something that they felt was unnecessary.
Bed was comfortable. Nothing special.
Neat looking place, very different than typical hotels. More "hipster". Clean, friendly. Very comfortable beds. The fridge and microwave were not working.
Didn't like much of anything. Decent bacon. Giant TV. Construction. Very very Slow wifi. Missing furniture from my renovated room. Rude staff at the desk (especially the ladies in the evenings). Disgusting coffee. Also very expensive for what it is. Very removed from downtown.
Friendly night staff Everything was awful. Everything was closed early. The room awash nothing like the pictures. Worst money spent ever. Super disappointed.
- Floors were so dirty, they were never swept of cleaned. I wish I brought my own house slippers. It was disgusting! - Upon arrival, the coffee maker still had coffee in it. Housekeeping must have missed that detail...I requested another twice b/c they forgot to bring it the first time. The second time, the coffee maker arrived by way of an irate woman who made it seem like an inconvenience that she had to bring it to my room. On top of this, the one she brought was still DIRTY. I gave up and decided to buy my coffee off-property and that was an inconvenience to me. - Pillows were dirty and sheets felt unclean. To confirm my suspicion there were a pile of pillows at the hall by the elevators, they were all unbagged and just left there for everyone to see. Pretty gross to think that the pillows we put our heads on are just thrown on the floor only to be re-covered by linens when they had been touching dirty floors all day.
Liked the hard floors in the room. Over all it was pretty terrible. There was no heads up about the construction and the fact that there was no room service. The lounge that actually provides food was way to expensive for the quality. We also asked guest services to bring up new shampoo, conditioner, body wash 3 times and no one came. Said breakfast was a part of the deal and got there and had to pay for breakfast. We thought by paying a little extra for the room we would have a better time and we sure did not. Will not be returning there.
Modern Feel Comfortable Bed Pool, Hot Tub, and Exercise Room Refrigerator and Microwave Slow-Check-in Untrained Staff Not Customer-Service Oriented at all Under Construction Hallway loud the entire night *Had a job interview and wanted to extend my checkout from 12 to 1 pm, this was denied and they wouldn't even accommodate holding my bags for pick-up when the interview ended at 12:30. I will never stay at this hotel again, it reminds me of a 2 star hotel with a modern feel. I would probably hire legitimate professionals in business attire to manage the front-end and not a bunch of hipster teenagers with no manners or customer service experience.*
shuttle service to my office the current construction
Dirty Windows, construction on our floor
The location was great. The hotel could have been cleaner. My TV wasnt wourkingbfor two out of the four days I was there.
La proximité du centre ville Beaucoup trop cher pour ce que c'est, le petit déjeuner n'est pas inclus, les chambres sont petites et mal insonorisées, meme pas de mini-bar dans les chambres, la tv datait de l'age des cavernes, bref à éviter...allez plutot à l'hotel grand america
Hôtel authentique, un petit côté rétro très sympa qui cadre bien avec le "vieux Salt Lake City". Beaucoup de Charme, style un peu British au centre de la ville et proches des visites culturelles. Quelques cafouillages pour retrouver notre réservation et il a fallu s'y reprendre à 3 reprises pour obtenir les bonnes chambres qui avaient été prépayées. Salle de bain riquiqui alors que les chambres sont très spacieuses et agréables. La climatisation à revoir, bruyante et inefficace.
Breakfast was way overpriced if you are taking your family.
I wanted more tv options for my kids or to have DVDs and players available
Very comfortable bed! Room was so clean and spacious. Staff were helpful. The pool and hot tub were very nice as well. nothing - all was wonderful
Rooms are spacious. The whole room was comfortable! Room service was excellent. My go to hotel anytime and everytime I'm in Salt Lake no complaints.
The staff was very friendly and helped me out on getting my stay extended another day unexpectedly. Rooms were great and thanks so much for the parking garage.
The breakfast was delicious, rooms were spacious and clean. We love the kitchenette and updated appliances. We stayed on a busy weekend but it was not too crowded or loud. Location was close to many things but not a great view. The breakfast was delicious but availability of food items varied, possibly due to a large group that was staying that weekend.
la piscine le positionnement et le petit déjeuner
Confort et equipements de la chambre
La gentillesse du personnel, la qualite de la nourriture, la proximite du centre ville et le calme non
la manager est très bien ,très serviable