Hôtels près de Franziskanerkirche - Salzbourg

Points positifs: Extremely friendly staff and service throughout our stay. The location is fantastic with very clean and comfortable rooms. The staff were very helpful and accommodated all our requests

Points négatifs: The High cost of breakfast which although providing an excellent choice and first rate service at €130 for 4 adults and an 18 month baby was unsustainable for a 6 day stay! Fortunately there is a huge choice of local facilities offering far better value to commence your day.

Points positifs: Best hotel we stayed in, roomy bathroom, location was truly excellent, staff knew your name, was always friendly and extra helpful

Points négatifs: Beds were a little soft, restaurant food was not great for us

Points positifs: Location, staff, breakfast, bed is comfotable and nice. Staff are very nice and always smilling and cooprative. It has A/C

Points négatifs: Nothing

Points positifs: Fantastic location close to everything you could possibly want to see or do in Salzburg. Very polite and attentive staff - we were even given a tour of this historic hotel and finished with a cocktail. Some might not like the country style décor, but it represented the authentic traditional Austrian style which we enjoyed, and it added to our whole experience. The restaurant was excellent (but expensive!)

Points négatifs: It was a strange set up in the hallways, and even in our room, for example the placement of furniture. However this was due to the historic and evolving nature of the hotel. and did not really create any problems.

Points positifs: Service was excellent and location superb

Points positifs: The hotel itself and its efficient staff. Very helpful indeed

Points négatifs: Nothing

Points positifs: probably the nicest hotel i've ever stayed in

Points négatifs: We found out the hard way breakfast cost 33 Euro each per day.

Points positifs: The history and original old styling of the building was fun! The staff were very helpful.

Points positifs: Staff was amazing. Very helpful and full of good ideas

Points négatifs: Better pillow cases. They use a lot of starch

Points positifs: Centrally located. High quality. Excellent food. Attentive staff.

Points positifs: Thomas Klingsbichl was great - we checked in at 1pm and our rooms were not available as yet. We are SPG members, so he upgraded our rooms straight away. We also then decided to stay in the hotel for dinner, which was great.

Points positifs: la chambre était grande

Points négatifs: trop ancien à mon goût

Points positifs: Restaurant was good but too pricy. For the rest, excellent stay!

Points positifs: Mixture between traditional austrian style and luxury

Points négatifs: Nothing to complain

Points positifs: Excellent location,very professional and helpful staff.I also liked the rustique room not lacking modern amenities.I would advise more English TV programs.

Points positifs: Outstanding hotel - staff were efficient and friendly as well as thoughtful. Room was full of character and exceeded our expectations. The atmosphere of the 600 year old hotel was fascinating. We ate room service food which was excellent - we were able to pick locally popular dishes as well as the usual chioces on Hotel Room Service menus.

Points négatifs: Parking was not convenient by the hotel, but the hotel took care of it all with free valet parking, so this was not a major issue.

Points positifs: The location is excellent, very central.

Points négatifs: The hotel is located on commercial street of the city, an area with restricted car access. Consequently, I lost at least 30 minutes trying to identify the address where I could not reach by car. Finally I called the hotel and they indicate me a different address for car navigation and so I got behind the hotel. Then I realized that the hotel has no parking and I was sent to a public parking (relatively close to ~ 200 meters). A very unpleasant experience, amplified by the fact that rain in that day and walk with luggage from the public parking to the hotel it was not the favorite part of a holliday day.

Points positifs: qualité accueil, confort et propreté irréprochables

Points positifs: calme, reposant, cet hotel propose une décoration rustique mais vraie.nous avions l´impression d´être chez nous. Tout s´y passe sans stress le personnel est efficace et discret, avec beaucoup de respect pour les clients. Cet hôtel est incontournable.

Points positifs: La situation dans la ville et la decoration tres traditionnellele

Points négatifs: Le bar un peu vieillot

Points positifs: Des chambres grandes et très élégantes; le décor rustique ancien, mais très chic; les lits très grands et très très confortables; le silence; les employés très professionnels et toujours en parfaite tenue traditionnelle autrichienne.

Points négatifs: Le prix du garage: 33 eur par jour est beaucoup, même si le parking public est très coûteux à Salzburg.

Points positifs: Le cadre et la situation

Points positifs: Sa situation au coeur de la vieille ville, son personnel de grande classe, la suite magnifique qu'il nous ont donnée (la chambre initialement prévue étant très peu éclairée et triste) avec plein de petites attentions pour notre confort

Points négatifs: non

Points positifs: The location of the hotel. We enjoyed staying in the 'old' part of Salzburg.

Points négatifs: Le personnel de la réception était mal élevé, arrogant et pas très serviable.

Points positifs: L'hôtel est idéalement situé pour ceux qui venaient du festival. Les équipements sont vieux et la chambre est petite.

Points positifs: Le service

Points négatifs: Incroyablement petites chambres

Points positifs: La situation Le style, la deco La qualité du service

Points négatifs: Manque un peu de choix dans les petits déjeuners

Points positifs: I like the style of the hotel. Luxury and elegant. Everything meets my expectations except the price.

Points négatifs: The price was bit high. I think because it was Summer art festival,

Points positifs: The high standards, in terms of quality, politeness and efficiency, have been kept and to the benefits of the guests. The on-going reconstruction works did not bother us, really. The grill section, securing good quality of foods and drinks, appear to be understaffed evidenced by guests waiting for service at the gate. The staff working at the reception desk were smiling and ready to help answering any requests, including the concierge and porters.

Points positifs: L’emplacement, l’âme historique de l’hôtel, la qualité du personnel et le charme

Points négatifs: Rien

Points positifs: This hotel was amazing! We felt like royalty. The staff was exceptional. It is a quick walk to all the local sites! The refreshments left in our room were a surprise bonus. We loved it and would definitely stay again!

Points positifs: Lovely hotel. Great staff. Friendly and helpful. Concierge and team very knowledgeable, thank you. Asked for a thinner quilt which was supplied no problem.

Points négatifs: Evening specials in the restaurant would have been better printed as a flier rather than being told by the waiter. A pair of wooden tongs for retrieving the toast out of the toaster would help.

Points positifs: Location, very clean room and friendly staff

Points négatifs: The in house restaurants were just too expensive

Points positifs: La vue du balcon et le dîner en terrasse

Points positifs: Quite comfortable nicely decorated hotel with extremely helpful staff

Points négatifs: Nothing

Points positifs: Everything

Points positifs: The breakfast was delicious. The hotel is gorgeous. The staff was attentive, accommodating and friendly. Our room had a balcony overlooking the river with a view of Salzburg’s old city and the fortress. We had our coffee there. Perfection.

Points négatifs: Nothing

Points positifs: All restaurant food was exceptional!!

Points positifs: Nous avons tout aimé...La terrasse sur le toit est magnifique . La propreté des chambres est impeccable. Personnel à l’accueil est super sympathique. L’emplacement pour visiter la vieille ville est idéal. En plus il y a un stationnement privé gratuit à seulement 450 mètres de l’hôtel.

Points positifs: Very comfortable bed and extremely quite considering the room overlooks the river and intersection.

Points négatifs: Restaurant was a little pricey.

Points positifs: Lovely location

Points négatifs: No late check out at all

Points positifs: The hotel is awesome! Fantastic design and decor. Big rooms. An amazing restaurant rooftop and the staff is one of the nicest that we’ve have ever had at a hotel. The location is great!

Points positifs: Great Restaurant on the roof. Great location

Points négatifs: No dedicated car parking even though advertised. Had to use public car park 300m away where my car was damaged. Receptionist tried to persuade me that the roof top restaurant was too busy (which it was not!) Took ages to book in and check out Very expensive spent about 500 euro for one night.

Points positifs: Just accross the bridge to the city center with a terrace overlooking the old city and its sights this is a stylish place to stay in Salzburg

Points négatifs: Just behind the hotel you find a lively street to have a drink and a chat with your friends which most of the times happens when some want to sleep. So don´t sleep with an open window.

Points positifs: Très bon emplacement, certaines chambres et le restaurant ont une vue magnifique sur la forteresse. Tout est accessible à pied. Dans la chambre, très bonne literie et très belle et spacieuse salle de bain .

Points négatifs: Personnel : Lors du check in, réceptionniste pas très sympathique. Lorsque nous avons voulu prendre un verre au bar, alors qu'il y avait 3 employés inoccupés, j'ai du réclamer la carte des boissons après avoir attendu 15mn. Le lendemain , lorsque nous y avons dîné, le service était à nouveau assez approximatif pour un restaurant qui se veut de standing . Cet hotel me donne le sentiment de vivre sur ses acquis et son emplacement ! La déco des chambres est jolie mais très succincte, pas très recherchée .... un peu décevant pour un hôtel à plus de 300 euros la nuit sans le petit déjeuner. Aucun discount négociés par l’hôtel dans les parkings à proximité (24 euros / jours) Sinon, pas très grave mais je n'aime pas du tout le parfum très médicinal des toiletries

Points positifs: Friendly staff, nice hotel in a great location

Points négatifs: The room was quite warm even with air conditioning and there was no real view to speak of.

Points positifs: The rooms are very modern and comfortable. Bathrooms are very nice and include shampoo, conditioner, body wash and lotion. Rooms are very quiet and you hear no outside noise. The location is walkable to so many attractions.

Points négatifs: Although it has an amazing view, the rooftop restaurant was sooo overpriced and the portions were nonexistent. Drinks were very expensive too.

Points positifs: L’emplacement , probablement le meilleur de la ville

Points négatifs: Le petit déjeuner , très cher avec une formule imposée désagréable Service tout juste courtois

Points positifs: Location: 5 minutes to the old town Really beuatifully renovated, stylish and vintage style

Points négatifs: The staff was meh... we arrived in the late afternoon and were very tired because of a long trip (lots of traffic jams). So we asked if we could leave the car at one of the 2 parking lots in front of the hotel for around 20-30 minutes to get changed - as it was raining as hell. Unfortunately, we could not and were told that we had to move the car in maximum 10 minutes. Other than that, the hotel and staff were quite OK.

Points positifs: Clean, friendly staff, great roof top bar and awesome food.

Points positifs: A little bit of old style grandeur and a great location from which to explore the city.

Points positifs: Bien situé pour visiter la ville. Suite junior parfaite. Incroyable petit déjeuner avec un personnel attentif. Bar et barman dignes de l’établissement.

Points négatifs: Personnel d’accueil un peu dépassé.

Points positifs: A very personal intimate hotel reflected by the staffs friendliness & helpful attitude.This def does not have the feel of a multi national chain...Great spot on the old part of the city.. Great position to explore both sides of the river and access to great walks

Points négatifs: Nothing

Points positifs: Hotel staff were excellent and very professional. We were checked in very efficiently. Breakfast is excellent with individual service and they can provide your every request. Location was perfect except for the absence of a river view. Our room looked out onto Markatplaz, but it was never noisy due to the double windows. We had great accessibility to all the buses and public transport.

Points négatifs: Attitude moyenâgeuse de la conciergerie. Si vous arrivez en moto, vous êtes un roturier et vous portez vous-même vos bagages jusqu’à la chambre, au Check-in comme au Check-out. Personne pour vous donner un coup de main. Il vaut mieux s’y rendre en calèche (en voiture), c’est plus noble sans doute!

Points positifs: It is truly an outstanding hotel that has the Salzburg history as well - amazing.

Points négatifs: The fact that it still has a smoking area in the bar (out of the way I would add). Also, a pity it doesn't have a garden to have an evening drink.

Points positifs: Absolutely nothing.

Points négatifs: The WORST experience. The WORST staff behaviour,excpet for F&B staff, who also showed a superiority attitude, and the WORST customer service, situation handling and managing of an discontent guest. In less han 48 hours of stay this hotel managed to show me the worst overall experience a hotel can offer, and with a very warm room and an Ac not properly cooling i spent 2 sleepless nights there. For booking a premium junior suite room, not only did we not get a premium service we recieved a service not worthy of a 2 star hotel and that was even after we raised the complaint to the Hotel Manager expecting he would handle the situation, but also done poorly and except for a small sorry over the phone he didnt even think to present himself to us to offer a face to face apology! Terrible hotelier skills of the staff. Not recommended and to be avoided.

Points positifs: L’emplacement très central, le bar avec piano très agréable.

Points négatifs: Le wifi ne me permettait pas de me connecter avec mon PC. Il n’est pas suffisamment sécurisé.

Points positifs: The breakfast was exquisite. Crystal and sterling silver service, the freshest of fruits and baked goods, and eggs cooked to order - there was nothing more that could have been added to this exceptional breakfast.

Points positifs: Location is good.

Points négatifs: It’s the first time ever I rate a hotel very low, in terms of value for money this hotel terrible. The rooms are extremely consumed, the isles are dirty, toilets are badly furnished, if the prices were cheap I would have not complained, they charge a fortune for nothing worthy. I as well as my buddy were extremely depressed from the room colors, I am glad I left that place and will never come back.

Points positifs: This is an excellent place to enjoy Salzburg from. It is an institution that has aged very well, and is run very well. Highly recommended.

Points positifs: Location is good.

Points négatifs: The worst hotel I ever stayed in, value for money this place is a shame.

Points positifs: Great staff. Great location

Points positifs: Hotel is on a wonderful street. Close to Mirabelle and the lock bridge. Easy walk to old town.

Points négatifs: There is noise in the street at night from a restaurants/bar with outdoor seating (a problem only in warm seasons).

Points positifs: The property was very central with lovely staff who provided wonderful information.

Points négatifs: N/A

Points négatifs: No air conditioning in the room Very noisy until 2 o’clock in the morning

Points positifs: The staff were great. Location bed was so good. the chocolate gift after check out was very nice.

Points négatifs: nothing

Points positifs: Très bon petit déjeuné, au cœur de SALZBOURG.

Points négatifs: Le seul inconvénient c'est qu'il faut laisser son véhicule au parking public et donc marché 5 minutes avec sa valise pour accéder à l'hôtel.

Points positifs: we traveled with our 2 kids and got a family room. was indeed big enough for 4 of us. beds are comfortable. breakfast is sufficient. no much choices, but they serve good espresso and personnel is kind.

Points négatifs: Location is good although in the evening becomes a bit noisy as there are pubs around. the hotel provides earplugs... for a reason :) one night was quite warm in the room (was September and still warm outside) but if you open the window, noise comes in, so that is the part we didnt like much.

Points positifs: Great location close to all facilities and attractions. Staff were so friendly and accommodating after we decided to stay an extra night. Rooms were very clean and the bed was one of the most comfortable hotel beds I have slept in.

Points positifs: L'accueil est très souriant et très sympathique. Hôtel très bien placé. Petit déjeuner excellent et copieux que l'on peut prendre à l'extérieur dans la rue piétonne.

Points négatifs: Chambre et salle de bain un peu petite mais tout est très propre et très calme.

Points positifs: All people there were very helpful and nice to us. Location very good.

Points négatifs: Room , especially the bathroom, too small. Bkfast ok, but crowded at peak times. WiFi of the type you have to log in to a website, not always worked for my Windows netbook, ok por IOS and Android.

Points positifs: Very friendly welcome. Excellent breakfast. Good location.

Points négatifs: Breakfast is the same price for children and adolts (9E). For children it should be half.