Hotel Bo

Gentillesse personnel, décoration très soignée/raffinée, confort de la chambre, massages d'une rare qualité.

Honnêtement rien... juste peut-être son emplacement qui est à la limite du centre historique...

Tout est parfait : le lieu, l architecture, la décoration, la gentillesse du personnel, sans parler du restaurant !!!

Ras

Accueil excellent et personnalisé. On nous a très bien conseillé pour finaliser notre Road trip. Très bel hôtel. Très belle chambre, confortable et bien équipée. Le restaurant est excellent. Dommage que nous n’ayons pas passé une nuit de plus.

Tout était parfait

Un hôtel dans lequel on a envie de rester plusieurs nuits ! Les chambres sont confortables et le lit est moelleux ! Outre la beauté de l'établissement, le personnel est accueillant, souriant et nous a aidé à organiser notre départ pour Palenque le lendemain. Le Resto Lum est très bien, bon rapport qualité prix, deco soignée avec style.

À ce prix la, j'aurais apprécié que toutes les chambres - y compris standard - aient une baignoire :-)

Hotel Bo has a small entrance and when you walk in this amazing, cool, trendy but cozy hotel opens up before you. The grounds, rooms, restaurant, common areas are all ultra-modern very welcoming. The gym isn't big but is the right size for the hotel - it has everything you need. Only CNN in English - but now we are up on all the news! The dinner was excellent with attentive service - as is the breakfast. We asked what the fireworks were for (at 6AM that morning) - celebrating some event and waking us up. When we went back to our room later, there were earplugs on the bedside table. The porters were all very helpful. But my number one suggestion is try Jesus' drinks at the bar - I think I tried Flor de Maiz. He is a super bartender who makes some killer drinks. Very warm, welcoming and a good conversationalist. We went the next night the other bartender also served great drinks.

Despite the hotel's overall awesomeness - it lacked a personal touch in the common areas. In a small boutique hotel like this, the staff (front desk, manager - who spoke to the only other family at breakfast but not us - cleaning staff) could have been a bit more welcoming. They don't say Hola/buenas tardes or anything as you pass by. They don't even look up from their work. On the second/third day, it's like they all remembered their training and were more polite. But in this size hotel, every time a guest walks by, they should be greeted with a 'Hola Sra (last name) Como esta usted/como anda sus vacaciones (whatever) - to make a guest feel at home. We paid over $200/night which is almost outrageous for this town. We expected a more personal environment. Staff is only as good as its management trains them. But would I go back - YUP!!