Union Square Plaza Hotel

Fantastic Location and the Customer Service is Gre

Points positifs : Sid (at the front desk) is awesome! Very friendly and super accommodating. And the location can't be beat! It is an old, tired hotel, granted, but provided the basic needs for someone who really only cares about having a place to lay m their head. Ventilation was tough, there were no fans of any kind and neither window had screens in them. Don't look for an ice bucket, ice machine, fridge or coffee maker, 'cause they aren't available. Also, there was some sort of water leak coming down over the bathroom window. Never did figure out what that was about. ,

Points positifs : Good location, easy access to BART, quick checkout.

Points négatifs : Room not in great shape -- broken lamp, cracking walls, dirty. Bed was cheap and noisy.

Points positifs : Nothing

Points négatifs : The boisterous homeless yelling in the middle of the night while I was trying to sleep!!! When I complained to the staff, they suggested I call the police. As Bette Davis would say "The place is a dump"!!! When was the last time they painted or upgraded that dump??? I was totally dissatisfied!!!