Hôtels à San Juan

Points positifs: Piscine

Points négatifs: Je n'ai pas pu y passer plus jours

Points positifs: Le El Mar y la piscina maravillosos ...

Points négatifs: Canada a todo gusto

Points négatifs: Toujours à la main de ma carte de crédit.

Points positifs: Tout était fantastique

Points positifs: Services

Points négatifs: Il n'y a rien

Points positifs: J'adore le service tout le monde était très gentil et serviable. L'hôtel était magnifique à l'intérieur comme à l'extérieur.

Points négatifs: La nourriture et les boissons étaient hors de prix.

Points positifs: Lit très confortable, d'une baignoire 2 places, le service est de tout premier ordre! La maison est magnifique

Points négatifs: J'ai séjourné dans cet hôtel un an et l'hôtel était impeccable. Aujourd'hui j'ai vu l'hôtel n'en faisant pas entretenu. La peinture écaillée, les évents dans ma chambre était poussiéreuse et rouillées. Par ailleurs, il y avait trop d'enfants en bas-âge à mon goût. Le ménage était à l'écoute de mes demandes mais pas fait à fond. Lampe poussiéreux, baignoire était sale. Les petites choses qui font toute la différence. J'ai aussi aimé la propriété n'avait plus la nuit.

Points positifs: Excellent service

Points négatifs: Le personnel est très sympa. Propre et très propre et ordonnée. Le service était très bon. Super équipements.

Points positifs: The staff were very accommodating and friendly. Pools were lovely and clean (slightly chilly for my taste). Adults only area was nice. Only tried the patio restaurant which was very good, but pricey ($50 for french toast, OJ, single egg and sausage).

Points négatifs: Room air conditioner had issues. Maintenance was unable to solve the issue and did not notify front desk that the issue was not fixed.

Points positifs: Everything! outdoor spaces, great food, rooms spacious and confortable, amazing view of the ocean everywhere. One of the best hotels I've stayed in. Would love to come back.

Points positifs: The Olive Boutique Hotel was absolutely perfect for a solo traveler or couple staying in the Condado area of Puerto Rico. The location was great. It is situated just off of Ashford Avenue where all the hustle and bustle is, BUT remains relatively quiet because of its juxtaposition. The staff was awesome and so friendly. They really got to know you as a guest in the hotel and they were all so helpful with tips and finding your way around the island. I went solo for a birthday vacation and my stay was beyond wonderful. My room was comfy, cozy, and gorgeous. I received little treats everyday and even a bottle of champagne to celebrate my birthday! Everything is in walking distance and the beach is just across the street! What more could you ask for?

Points négatifs: The fact that I had to leave!

Points positifs: Its an amazing boutique hotel Better than expected!!

Points positifs: Olive Hotel was first class service. Wonderful staff. Very friendly and my wife and I always looked forward going back to relax and the roof top bar and pool was just perfect!

Points positifs: Les employés sont très bien. font tout leur possible pour vous satisfaire

Points négatifs: La musique dans le Hall d'accueil était très forte, j'ai mis des boules quies.

Points positifs: Location is amazing. Condado area is vibrant. Great restaurants, great sightseeing.

Points négatifs: Our room had roaches and after getting a minor upgrade, things went downhill. In the fine print, breakfast package excluded my 12 year old daughter, which put us in a weird place because we were then forced to pay for the overpriced breakfast or take her somewhere to eat. The hotel muddled up our booking. We received wrong expectations about our room, which ended up Being small and cramped. Hotel management isn't empowered to take care of customers and we received an "it-is-what-it-is" attitude from the staff. After asking, they said that for a discounted fee, we could upgrade. The total amount meant $250 out of pocket which we couldn't do. This was even after letting them know it was our first time staying there and we were in town to celebrate my brother in law's birthday. The hotel restaurant's food was bland and the quality is not 4 star level. Chefs couldn't even get a boiled egg right for our 18-month old. Every morning, we had to request it at least twice. Room service was poor and slow: a simple order of chicken tenders with ice cream jumped from $12 to $23, between tax and the high delivery fee. To make things worse, after almost an hour, the order arrived with missing silverware and napkins for which we had to call again. Was so let down by this experience. Go to La Concha a block down. The few extra dollars will be well worth it.

Points positifs: Great pool for toddlers! Awesome restaurants and service. For lunch La Isla restaurant kebobs are highly recommended. Our room had a ocean view that ir worth the extra money.

Points négatifs: Beach is great but watch out for little kids cause waves are unpredictable and can get very strong from one second to another. I suggest keep them at the shore.

Points positifs: I love how they had all the Amenities on site, and the Staff was Polite always willing to help and offer refreshments.

Points négatifs: The Rooms had a little Moldy Smell. Other wise my kids love the Pool and the Beach.

Points positifs: Great staff and great accommodations! We only ate once at this hotel but it was very pricey but the food was above average. Hotel is in a great location and is within walking distance of many restaurants and other attractions. I would visit again!

Points négatifs: Obviously pricing of hotel restaurants is going to be pricey but it was pretty steep. I wish they offered something along the lines of a free continental breakfast. Other than this I cannot complain!

Points positifs: Staff is really courteous, upgraded our room for free. Always smiling, will help you no matter what. Had an amazing stay, and will definitely come back again.

Points positifs: I saw all the resorts and this on has the best bang for your buck. I am a young doctor and went with my girlfriend and did extensive research on best water front resorts and this is the one because of the pool and service. Becareful other hotels are in front of rocky beaches that will ruin your vacation. This has great beach prime location and amazing options on things to do.

Points positifs: Wonderful live music at pool and in lobby. Beautiful beach, plenty of chairs and umbrellas. Nice pool, just a little chilly.

Points négatifs: Food is so-so and overpriced (no big surprise).

Points positifs: Service from the staff was excellent. View from our room was fantastic. Room and grounds were kept very clean. Beach was lovely and kept clean. We really enjoyed our stay and would like to return.

Points négatifs: A little pricey. Also someone was smoking on their balcony. We could not sit on our balcony one evening because of the smokers. I was told that the hotel policy allows smoking on the balconies as long as their balcony door remains shut. That may be fine to keep smoke out of the room but it doesn't help guests in nearby rooms. Smoking should not be allowed anywhere on the grounds, including balconies.

Points positifs: Our family loved the close proximity to the beach.

Points négatifs: Taxis were too expensive. There's not enough public transportation.

Points positifs: We loved the amenities, cleanliness , and attentiveness of staff in addition the local of the hotel to all different conviniences

Points négatifs: Nothing to dislike

Points positifs: Nice hotel, a little bit old Staff members are great Location is one of the best in San Juan Nice Beach front, nice poll area, everything else is below average You have CSV, Walgreens, and many restaurants walking distance

Points négatifs: Everything is overpriced Rooms are old and small Bar is noisy and crowd not cool at all Casino area looks aweful I didn't wasted time on it

Points positifs: Très propre

Points négatifs: Il n'y a rien

Points positifs: It is a very nice boutique hotel. It is close (walking distance) to all the attractions in Old San Juan. Very friendly staff. Our room had a dining table, family room, hammoc, and a niece view to San Juan harbor. Perfect price for Old San Juan.

Points négatifs: There is no parking like all the other hotels in Old San Juan (500 years old city). Some areas need to dust off more often than they do.

Points positifs: The best locaction and reasonable price. Welcoming and helpful staff. Charming old structure. Incredible to walk out the door and see the Capilla del Cristo right there.

Points négatifs: Because of it old structure lots of stairs and ups and downs and delicate plumbing. But that's part of the charm! No staff at night but phone in case any problems arise.