N°1 du classement par popularité
Canario Boutique Hotel
76 €
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Combien coûte un hôtel à San Juan ?
Bon à savoir
Basse saison
septembre
mois le moins cher
28%
baisse des prix estimée
Haute saison
décembre
période la plus chère
47%
hausse des prix estimée
Quand réserver un hôtel à San Juan ?
Prix par nuit en hôtel 3 étoiles. Les prix ne sont pas fixes et sont sujets à évolution.
Prix moyen par nuit sur le mois
Prix moyen par nuit
Où dormir à San Juan ?
Avec nos cartes d'hôtels, trouvez une chambre dans le quartier idéal à San Juan : boutiques, restaurants, bars ou attractions touristiques, vous pouvez choisir votre priorité.
Meilleurs hôtels - San Juan
Détails
Avis
Note générale : 9,3 Excellent
Basé sur 1 838 avis
Internet
10,0
Site
9,4
Propreté
9,1
Installations
8,9
Service
8,9
Ambiance
8,8
Piscine
8,8
Chambre
8,3
Confort
7,9
Petit déjeuner
5,8
Site
9,4
Chambre
9,0
Ambiance
8,9
Installations
8,9
Propreté
8,9
Service
8,9
Petit déjeuner
5,9
Site
9,1
Ambiance
9,0
Installations
9,0
Propreté
9,0
Service
8,7
Chambre
7,9
Qualité/prix
4,8
Site
9,3
Service
9,1
Chambre
8,5
Service
8,9
Chambre
8,2
Confort
7,9
10,0 Excellent
Points positifs: El mar y la piscina maravillosos .....
Points négatifs: Nada todo me gusto
10,0 Excellent
Points positifs: We had an excellent time, highlight was that our room window opened fully, facing the ocean. Beautiful!
Points négatifs:
10,0 Excellent
Points positifs: The staff were very accommodating and friendly. Pools were lovely and clean (slightly chilly for my taste). Adults only area was nice. Only tried the patio restaurant which was very good, but pricey ($50 for french toast, OJ, single egg and sausage).
Points négatifs: Room air conditioner had issues. Maintenance was unable to solve the issue and did not notify front desk that the issue was not fixed.
4,2 Correct
Points positifs:
Points négatifs: I arrived at 3:40 pm and was told that the room I booked is not available. The front desk staff guaranteed that it would be ready by 4pm, but when I came back at 4:06pm I was told again the room is not ready. I finally checked in by 5pm and nobody explained why. They gave me two key cards and one doesn't work which kept me out of the room when I came back from swimming the other day. It is the most terrible experience that I have and I definitely don't recommend this hotel
10,0 Excellent
Points positifs:
Points négatifs: Still holding money on my credit card.
10,0 Excellent
Points positifs: The rooms were luxurious yet charming, the staff was very helpful and the pool/lounge area was great
Points négatifs: Not much to dislike.
10,0 Excellent
Points positifs: Everything was Fantastic
Points négatifs:
10,0 Excellent
Points positifs: Everything! outdoor spaces, great food, rooms spacious and confortable, amazing view of the ocean everywhere. One of the best hotels I've stayed in. Would love to come back.
Points négatifs:
10,0 Excellent
Points positifs: Service
Points négatifs: Nothing
7,4 Bien
Points positifs: Excellent venue.
Points négatifs: Poor staff. Very stuffy. Don't use Uber as the staff will ask you to have the Uber pick you up at the curb vs the hotel entrance.
9,4 Excellent
Points positifs: Beautiful room - even the pull out couch was extremely comfortable - memory foam mattress! The lobby staff (registration, concierge, bell hop, etc) was very attentive and friendly. The hotel has a very classic feel of old luxury. I would definitely stay there again!
Points négatifs: The beach was actually over at the neighboring hotel, they said we would have full service at their beach but every time we went, they were "out" of umbrellas on the Vanderbilt side of the beach. We counted and they only had about 12 umbrellas in total for Vanderbilt guests which is ridiculous! Also the are designated for Vanderbilt is over in the corner without a direct view of the ocean. I was disappointed.
10,0 Excellent
Points positifs: I love the service everyone was so kind and helpful. The hotel was beautiful inside and out.
Points négatifs:
Condado Vanderbilt Hotel est un havre de détente niché au bord d'une plage idéale où vous profiterez de cabines (en supplément), de parasols et de chaises longues et petit plus appréciable, vous serez à moins de 10 minutes en voiture de Catedral de San Juan. 4 piscines extérieures vous permettront de passer des moments de détente, tandis que ceux souhaitant se faire chouchouter pourront profiter des massages, des soins d'aromathérapie et des soins d'hydrothérapie. L'établissement 1919 Restaurant, l'un des 3 restaurants, sert des spécialités de la cuisine méditerranéenne et est ouvert pour le dîner. Vous profiterez ici de 4 bars/lounges et de un bar en bord de piscine, idéal pour vous plonger dans les vacances! De plus, les chambres de cet hôtel de luxe vous chouchoutent grâce à une baignoire relaxante profonde et une literie de qualité supérieure.
Détails
Avis
Note générale : 9,2 Excellent
Basé sur 1 028 avis
Site
9,5
Ambiance
9,2
Installations
9,2
Service
9,0
Qualité/prix
7,8
Plage
6,7
Petit déjeuner
6,5
Chambre
6,3
Confort
4,7
Internet
3,4
Site
9,6
Installations
9,4
Ambiance
9,2
Service
8,4
Qualité/prix
7,8
Petit déjeuner
6,3
Plage
6,3
Chambre
6,2
Confort
4,6
Internet
3,0
Site
9,5
Ambiance
9,3
Installations
8,9
Service
8,8
Qualité/prix
7,6
Petit déjeuner
6,5
Chambre
5,8
Confort
4,5
Site
9,4
Installations
9,1
Service
8,5
Propreté
6,2
Chambre
5,3
Confort
4,4
10,0 Excellent
Points positifs: Beautiful hotel, wonderful hosts, located in an old world city.
Points négatifs:
10,0 Excellent
Points positifs: Every staff interaction was terrific. Friendly, eager, helpful, welcoming. Front desk, restaurant (tapas bar, food and staff shine!)
History just walks the halls with you!
The rooftop pool and hot tub with harbor view at sunset was something special.
Then we left a coat behind, and discovered it after our cruise ship left, they packed it up and Shipped it home.
Points négatifs: Having to leave so soon. Should have booked a much longer stay!
10,0 Excellent
Points positifs: The attention to detail and quality was evident in the furnishings and finishes of the hotel. The staff as courteous and responsive and the daily guest wine and cheese reception was a nice touch. It's location is hard to beat and the hotel blends well into the historical city of Old San Juan.
Points négatifs: There is a lot of traffic directly outside. Not good for early check in.
10,0 Excellent
Points positifs: I liked everything. The staff was incredibly accommodating. The hotel itself was amazing and exactly what I wanted, which was a place with character and charm. Do yourself a favor and stay here.
Points négatifs:
9,6 Excellent
Points positifs: It's a historic building with an invaluable art collection.
Points négatifs: Their claim to have a pool is ludicrous.
10,0 Excellent
Points positifs: Très bel hôtel, des hôtes merveilleux, situé dans une ville du vieux monde.
Points négatifs:
10,0 Excellent
Points positifs: J'ai tout aimé. Le personnel était incroyablement serviable. L'hôtel en lui-même est merveilleux, et exactement ce que je voulais, c'était un hôtel de caractère et de charme. Faites-vous une faveur : séjournez ici.
Points négatifs:
Vous serez idéalement placé à l'établissement Hotel El Convento, qui se trouve à juste 5 minutes de marche de points d'intérêt comme Catedral de San Juan et Puerta de San Juan. Après avoir profité de la piscine extérieure, vous pourrez reprendre des forces dans l'un des 2 restaurants ou vous détendre autour d'un verre au bar/salon. Vous bénéficierez ici d'un centre de fitness et d'un snack bar / épicerie fine, de quoi passer des vacances tranquilles. Les chambres de cet hôtel de luxe vous offrent en outre des petits plus agréables comme des peignoirs et des pantoufles.
Détails
Avis
Note générale : 9,1 Excellent
Basé sur 432 avis
Site
9,5
Service
9,1
Ambiance
9,0
Bar et Boissons
8,9
Installations
8,8
Petit déjeuner
6,7
Chambre
6,3
Confort
5,1
Qualité/prix
4,4
Site
9,4
Service
9,0
Bar et Boissons
8,9
Installations
8,8
Ambiance
8,7
Petit déjeuner
7,1
Piscine
6,1
Chambre
6,0
Confort
4,9
10,0 Excellent
Points positifs: Olive Hotel was first class service. Wonderful staff. Very friendly and my wife and I always looked forward going back to relax and the roof top bar and pool was just perfect!
Points négatifs:
10,0 Excellent
Points positifs: The Olive Boutique Hotel was absolutely perfect for a solo traveler or couple staying in the Condado area of Puerto Rico. The location was great. It is situated just off of Ashford Avenue where all the hustle and bustle is, BUT remains relatively quiet because of its juxtaposition. The staff was awesome and so friendly. They really got to know you as a guest in the hotel and they were all so helpful with tips and finding your way around the island. I went solo for a birthday vacation and my stay was beyond wonderful. My room was comfy, cozy, and gorgeous. I received little treats everyday and even a bottle of champagne to celebrate my birthday! Everything is in walking distance and the beach is just across the street! What more could you ask for?
Points négatifs: The fact that I had to leave!
10,0 Excellent
Points positifs: Its an amazing boutique hotel
Better than expected!!
Points négatifs:
L'établissement Olive Boutique Hotel vous installe à moins de 10 minutes de route de points d'intérêt comme Puerta de San Juan et Centre de congrès de Porto Rico. La piscine extérieure est là où tout baigne! Vous pourrez aussi vous faire plaisir à l'établissement Sage Steak Loft, qui vous accueille pour le dîner à grand renfort de spécialités internationales. Sur place, la détente est reine grâce à un bar/salon et une terrasse! Parmi les petits plus sympas offerts par les chambres de cet hôtel de luxe, on trouve des lits avec surmatelas avec des draps en coton égyptien.
Détails
Avis
Note générale : 8,9 Excellent
Basé sur 671 avis
Service
9,4
Site
9,0
Ambiance
7,9
Petit déjeuner
7,9
Piscine
7,8
Installations
7,8
Confort
7,1
Bar et Boissons
7,0
Chambre
6,7
Internet
5,7
Service
9,4
Site
9,1
Ambiance
7,9
Petit déjeuner
7,7
Bar et Boissons
7,3
Confort
7,2
Chambre
7,0
Service
9,2
Site
8,5
Petit déjeuner
7,8
Ambiance
7,8
Installations
7,7
Bar et Boissons
6,9
Chambre
6,8
Service
9,0
Site
9,0
Chambre
6,7
10,0 Excellent
Points positifs: Proof super friendly and helpful and the place was awesome!!!! Perfect location
Points négatifs:
9,7 Excellent
Points positifs: La Terraza is a beautifully restored hotel with tile flooring, alcoves, and a beautiful rooftop terrace. There are modern touches as well like walk in showers, flat screen TVs, and a rather reasonably priced mini bar. The beds were very comfortable and the view from the terrace was pretty impressive. Last but not least, Carmen, the front desk manager/coffee barista was incredibly charming, kind, and knowledgeable. If you're looking for a place to stay in Old San Juan, this is it!
Points négatifs: There is virtually no street parking available which I believe is just a symptom of that part of the city. However, there is a parking garage around the corner but it's a flat rate of $20/24-hrs so be prepared. We also had a difficult time getting to the hotel once we reached Old San Juan due to construction and lots of one way streets. I suggest avoiding the rental car and using some sort of public transport or your own two legs.
8,0 Bien
Points positifs: Quaint. The staff was very friendly and hospitable. It was a perfect location for seeing old San Juan
Points négatifs: The room we had was next to the kitchen so we heard noises throughout the night. But it wasn't bad and I would still come back. My wife and I loved the room overall.
9,7 Excellent
Points positifs: The facilities and staff were excellent. Beautiful rooms, old world charm with modern water pressure and comfy beds. St. Germain is just down the street, and fabulous coffee right around the corner.
Points négatifs: The infinity pool is hoy tub sized, but the view is lovely.
10,0 Excellent
Points positifs: The hotel had so much character and thought put into every detail. our room was gorgeous! They were very accommodating about us leaving our luggage in a side room when we were several hours early for check in.
Points négatifs:
10,0 Excellent
Points positifs: Une super sympa et serviable et l'hôtel était génial ! Parfait emplacement
Points négatifs:
Vantant une terrasse sur le toit, l'établissement La Terraza de San Juan vous place à moins de 5 minutes de marche de points d'intérêt comme Catedral de San Juan et Castillo de San Cristobal. Au cours de votre séjour, donnez-vous en à cœur joie entre des massages. Une fois bien détendu, vous savourerez d'autant mieux les délices qui vous attendent au café. Vous profiterez ici de 3 bars/lounges et de une piscine extérieure, idéal pour vous plonger dans les vacances! De plus, les chambres de cet hôtel de style colonial vous chouchoutent grâce à une literie de qualité supérieure et un pommeau de douche à « effet pluie ».
Détails
Avis
Note générale : 8,8 Excellent
Basé sur 2 487 avis
Site
9,5
Plage
9,0
Service
9,0
Propreté
8,5
Chambre
7,2
Bien-être
6,4
Petit déjeuner
5,8
Confort
5,7
Internet
4,7
Qualité/prix
3,6
Site
9,5
Service
8,6
Propreté
8,4
Chambre
6,7
Bien-être
6,3
Petit déjeuner
5,7
Confort
5,6
Qualité/prix
3,3
Site
9,1
Service
8,7
Propreté
8,5
Chambre
6,9
Bien-être
6,3
Petit déjeuner
6,0
Qualité/prix
3,3
Site
9,5
Service
9,2
Plage
9,1
Installations
7,9
Chambre
7,4
Restaurant
6,5
Petit déjeuner
6,0
Site
9,6
Service
9,1
Qualité/prix
3,3
9,7 Excellent
Points positifs: Great staff and great accommodations! We only ate once at this hotel but it was very pricey but the food was above average. Hotel is in a great location and is within walking distance of many restaurants and other attractions. I would visit again!
Points négatifs: Obviously pricing of hotel restaurants is going to be pricey but it was pretty steep. I wish they offered something along the lines of a free continental breakfast. Other than this I cannot complain!
10,0 Excellent
Points positifs: Great pool for toddlers! Awesome restaurants and service. For lunch La Isla restaurant kebobs are highly recommended. Our room had a ocean view that ir worth the extra money.
Points négatifs: Beach is great but watch out for little kids cause waves are unpredictable and can get very strong from one second to another. I suggest keep them at the shore.
8,0 Bien
Points positifs: EMPLOYEES VERY NICE WORK VERY HARD TO PLEASE YOU
Points négatifs: LOBBY MUSIC VERY LOUD I USED EAR PLUGS
7,7 Bien
Points positifs: Nice hotel, a little bit old
Staff members are great
Location is one of the best in San Juan
Nice Beach front, nice poll area, everything else is below average
You have CSV, Walgreens, and many restaurants walking distance
Points négatifs: Everything is overpriced
Rooms are old and small
Bar is noisy and crowd not cool at all
Casino area looks aweful I didn't wasted time on it
9,7 Excellent
Points positifs: I love how they had all the Amenities on site, and the Staff was Polite always willing to help and offer refreshments.
Points négatifs: The Rooms had a little Moldy Smell. Other wise my kids love the Pool and the Beach.
4,5 Correct
Points positifs: Location is amazing. Condado area is vibrant. Great restaurants, great sightseeing.
Points négatifs: Our room had roaches and after getting a minor upgrade, things went downhill. In the fine print, breakfast package excluded my 12 year old daughter, which put us in a weird place because we were then forced to pay for the overpriced breakfast or take her somewhere to eat.
The hotel muddled up our booking. We received wrong expectations about our room, which ended up Being small and cramped. Hotel management isn't empowered to take care of customers and we received an "it-is-what-it-is" attitude from the staff. After asking, they said that for a discounted fee, we could upgrade. The total amount meant $250 out of pocket which we couldn't do. This was even after letting them know it was our first time staying there and we were in town to celebrate my brother in law's birthday.
The hotel restaurant's food was bland and the quality is not 4 star level. Chefs couldn't even get a boiled egg right for our 18-month old. Every morning, we had to request it at least twice.
Room service was poor and slow: a simple order of chicken tenders with ice cream jumped from $12 to $23, between tax and the high delivery fee. To make things worse, after almost an hour, the order arrived with missing silverware and napkins for which we had to call again.
Was so let down by this experience. Go to La Concha a block down. The few extra dollars will be well worth it.
10,0 Excellent
Points positifs: I saw all the resorts and this on has the best bang for your buck. I am a young doctor and went with my girlfriend and did extensive research on best water front resorts and this is the one because of the pool and service. Becareful other hotels are in front of rocky beaches that will ruin your vacation. This has great beach prime location and amazing options on things to do.
Points négatifs:
9,4 Excellent
Points positifs: Staff is really courteous, upgraded our room for free. Always smiling, will help you no matter what. Had an amazing stay, and will definitely come back again.
Points négatifs:
10,0 Excellent
Points positifs: We loved the amenities, cleanliness , and attentiveness of staff in addition the local of the hotel to all different conviniences
Points négatifs: Nothing to dislike
8,0 Bien
Points positifs: Our family loved the close proximity to the beach.
Points négatifs: Taxis were too expensive. There's not enough public transportation.
9,7 Excellent
Points positifs: Service from the staff was excellent. View from our room was fantastic. Room and grounds were kept very clean. Beach was lovely and kept clean. We really enjoyed our stay and would like to return.
Points négatifs: A little pricey. Also someone was smoking on their balcony. We could not sit on our balcony one evening because of the smokers. I was told that the hotel policy allows smoking on the balconies as long as their balcony door remains shut. That may be fine to keep smoke out of the room but it doesn't help guests in nearby rooms. Smoking should not be allowed anywhere on the grounds, including balconies.
9,7 Excellent
Points positifs: Wonderful live music at pool and in lobby. Beautiful beach, plenty of chairs and umbrellas. Nice pool, just a little chilly.
Points négatifs: Food is so-so and overpriced (no big surprise).
Le San Juan Marriott Resort & Stellaris Casino propose des chambres distinguées, des suites luxueuses, six restaurants et bars-salons, un centre de bien-être dernier cri, une superbe piscine extérieure et un vaste espace dédié aux événements. La plage de sable blanc et l'eau turquoise ne sont qu'à quelques pas.
Détails
Avis
Note générale : 8,8 Excellent
Basé sur 1 064 avis
Internet
10,0
Service
9,4
Petit déjeuner
9,2
Bar et Boissons
9,2
Site
9,0
Qualité/prix
8,6
Installations
8,5
Restaurant
8,2
Confort
7,3
Chambre
7,0
Service
9,4
Bar et Boissons
9,3
Petit déjeuner
9,1
Site
8,8
Restaurant
8,4
Qualité/prix
8,3
Installations
8,1
Confort
7,5
Chambre
7,1
Service
9,5
Bar et Boissons
9,1
Site
9,1
Petit déjeuner
9,0
Qualité/prix
8,7
Restaurant
8,5
Installations
8,1
Confort
7,0
Chambre
6,3
Service
9,5
Service
9,5
Chambre
7,4
10,0 Excellent
Points positifs: Location pool and cleanliness were excellent. All staff very pleasant especially mishi at the pool bar
Points négatifs:
9,7 Excellent
Points positifs: Loved the happy hour that included free drinks and snacks, the free beach chairs to borrow, the swim up bar, the modern design of the hotel, the helpful staff, the free breakfast, the comfy beds.
Points négatifs: Nothing
10,0 Excellent
Points positifs: From staff to wake up call eveything was on point
Points négatifs: N/A
9,4 Excellent
Points positifs: It was very clean, comfortable and everything you would expect from a Hampton Inn and Suites.
Points négatifs:
10,0 Excellent
Points positifs: Everything
Points négatifs:
7,7 Bien
Points positifs: Nice.we would recommend it to anyone for a short stay..
Points négatifs:
6,0 Correct
Points positifs: I loved the staff are excellent the pool area is fascinating, as the fourth very cute and the food deluciosa
Points négatifs: I dont report it why all is excelent
8,0 Bien
Points positifs: I liked the fact that everything was very clean and neat, even thou the hotel is almot at the end of the street,
It's still walkable to the rest of the places you would like to go..(shopping, food, entertainment, beach).
Points négatifs: On the other hand I didn't like the fact that they have extra charges after you pay everything online, they charge you for parking, $10.00 per night and also $28.00 extra per night... Those were the other charges after we had already paid everything online.. Just keep in mind that you have would have to pay "extra"
9,7 Excellent
Points positifs: Nous avons l'happy hour, avec boissons gratuites et snacks, les chaises de plage à emprunter gratuitement, le bar dans la piscine, le décor moderne de l'hôtel, le personnel serviable, le petit déjeuner compris, les lits étaient confortables.
Points négatifs: Rien
10,0 Excellent
Points positifs: Depuis le personnel jusqu'à me réveille tout était sur le point
Points négatifs: N/A
À juste 4,4 km de l'aéroport, l'établissement Hampton Inn & Suites by Hilton San Juan vous place à moins de 15 minutes de voiture de sites comme Puerta de San Juan et Centre de congrès de Porto Rico. Histoire de vous dégourdir un peu, vous pouvez aller au centre de fitness, à moins que vous ne préfériez vous remplir la panse à la table de l'établissement Guacamayo Pool Bar, qui vous régale de ses spécialités de la cuisine américaine. Sur place, une piscine extérieure et un bar/salon sont la garantie d'un séjour sans soucis. Cerise sur le gâteau, vous trouverez dans les chambres des petits plus qui font plaisir comme une baignoire relaxante profonde et une literie de qualité supérieure.
Détails
Avis
Note générale : 8,9 Excellent
Basé sur 149 avis
Vantant une terrasse sur le toit, l'établissement Decanter Hotel vous place à quelques pas de Catedral de San Juan. Vous pourrez vous détendre autour d'un verre au bar/salon, tandis qu'restaurant vous permettra de reprendre des forces. Véritables temples de douceur, les chambres vous font profiter de petits plus comme une literie de qualité supérieure, un pommeau de douche à « effet pluie », une télévision à écran plat et un service d'étage (horaires limités).
Détails
Avis
Note générale : 8,7 Excellent
Basé sur 2 159 avis
Site
9,3
Bien-être
8,7
Service
8,5
Propreté
8,3
Chambre
7,1
Internet
7,0
Petit déjeuner
6,7
Qualité/prix
4,2
Site
9,6
Propreté
8,5
Service
8,2
Petit déjeuner
6,9
Chambre
6,6
Internet
6,5
Qualité/prix
4,4
Site
9,4
Service
8,1
Petit déjeuner
6,6
Chambre
6,4
Confort
5,5
Qualité/prix
4,2
Site
9,4
Plage
9,1
Service
8,5
Installations
7,7
Chambre
7,3
Confort
6,4
Petit déjeuner
6,3
Qualité/prix
4,4
Site
9,4
Chambre
6,7
9,7 Excellent
Points positifs: Modern look that is on the beach with pools and in a nice area. Every part of the hotel was clean including the gym and toilets. The restaurants were also excellent with good choices and healthy options available. Overall awesome and would definitely recommend this luxurious hotel.
Points négatifs: Resort fees. I feel that the hotel is priced right and that there is no reason to tack on resort fees. Drinks a little pricey
10,0 Excellent
Points positifs: hotel staff was very friendly and helpful. hotel was right on the water, great drinks and food. Located in a nice area to walk around at any time of the day. Close to shopping, and local restaurants. Hotel guests were a mix of families, couples, business, and groups of friends. There was an adult only pool as well as 3 others. Will definitely be going back and staying here!
Points négatifs:
9,1 Excellent
Points positifs: Well maintained despite not being a new resort;
Modern, comfortable and clean rooms;
Large staff and very friendly and accommodating;
Adult pool! It was the most quiet and least congested area. Not sure some people knew it was there.
If you like resorts and don't mind the crowds you will enjoy this hotel.
Points négatifs: Party-like atmosphere on the weekend- if that's what you want you will have a great time. Personally, I didn't like the music on the beach. Also, the beach is fairly narrow and the main beach area and pool area are both crowded with chairs very close to one another. I prefer more space and don't want to be sitting an inch away from a total stranger. It can be tough to find the sun in the afternoon when the hotel casts a shadow on the beach. Scope out a good spot early.
9,1 Excellent
Points positifs: Loved the suite with full kitchen. Would do this again!
Points négatifs: HOusekeeping was not cleaning room if I did not ask or let them know I was out. Room did not get made up last day at all, and I was out all day.
4,8 Correct
Points positifs: The beach and pool facilities are great
Points négatifs: My room did not electricity for 48 hours, the hotel would not offer much more than a complimentary buffet breakfast.
10,0 Excellent
Points positifs: Vibrant, entertaining but also relaxing and luxurious. Staff was friendly, helpful and courteous. The facility was clean, never noticed bathroom soap, towels, tissue empty or a mess. Room was a suite with ample space, balcony and kitchenette. It seemed much more suited to adults only but there were families. Location was great, right on the beach. Bikes were available which we took into Old San Juan. I would stay here again and again with adults.
Points négatifs: On occasion, I felt that the music was too loud (ack! I'm getting old!) But that was really it.
7,7 Bien
Points positifs: I loved the 3 different pool options. We used the adult pool the entire time, which is much quieter and has a beautiful infinity pool overlooking the ocean.
Most staff were so friendly and helpful.
Menu is pretty reasonable and prices are comparable to surrounding area, except quality is much much better. Tuna salad was my favorite thing by far.
Points négatifs: Mixed drinks were weak and pricey.
Rules weren't always enforced. Example, there was a 5 year old at the adult pool for about 2 hours until someone finally noticed. We were also told we couldn't bring our own mixed drinks to the pool, yet others would blatantly have a 6 pack from cvs out in the open.
Hallways were a little dingy.
8,2 Excellent
Points positifs: Beautiful hotel with open lobby and modern clean feeling.
Points négatifs: Even though the reservation was a prepaid, I still got hosed with a resort fee. A couple of bottles of water and a beach chair shouldn't cost 25 bucks. Got the runaround as to why my Marriott status was worth nothing at this resort property.
10,0 Excellent
Points positifs: All 3 pools were beautiful. Definitely worth the upgrade to an OceanView Suite. The views are out of this world! Restaurants all had good food, even poolside. Pleasantly surprised. Would definitely return To PR and stay here again.
Points négatifs: Nothing to complain about
9,7 Excellent
Points positifs: All
Points négatifs:
9,4 Excellent
Points positifs: location and beach were great.
Points négatifs:
10,0 Excellent
Points positifs: The staff were brilliant, extremely helpful and attentive. The porter staff were extremely knowledgeable and friendly. The front of house was professional and again could not do enough to help. the room was clean and tidy and the facilities excellent. Given I was also working due to plane delays, the addition of fast internet made working extremely easy. The restaurant was also excellent and the location of the hotel perfect, within easy reach of both golden sands and pools with 2 jacuzzis.
Points négatifs: After my stay in the Marriott Stellaris (sister hotel to La Concha) about 1/4 mile away I was not a fan. This hotel shows them how it should be done. I can't rate either casino as I don't gamble but aside from that I could not fault La Concha Renaissance and would happily go again. I would not return to the Stellaris though.
Offrez-vous des vacances exceptionnelles en passant quelques jours au La Concha Renaissance San Juan Resort, un hôtel de luxe en bord de mer à Condado Beach, à Puerto Rico.
Détails
Avis
Note générale : 8,8 Excellent
Basé sur 144 avis
Site
9,3
Confort
9,0
Ambiance
8,4
Propreté
8,3
Service
8,2
Qualité/prix
8,0
Chambre
7,5
Installations
6,0
Site
9,4
Confort
9,1
Ambiance
8,6
Service
8,1
Chambre
7,7
Installations
5,7
9,4 Excellent
Points positifs: It is a very nice boutique hotel. It is close (walking distance) to all the attractions in Old San Juan. Very friendly staff. Our room had a dining table, family room, hammoc, and a niece view to San Juan harbor. Perfect price for Old San Juan.
Points négatifs: There is no parking like all the other hotels in Old San Juan (500 years old city). Some areas need to dust off more often than they do.
8,8 Excellent
Points positifs: The best locaction and reasonable price. Welcoming and helpful staff. Charming old structure. Incredible to walk out the door and see the Capilla del Cristo right there.
Points négatifs: Because of it old structure lots of stairs and ups and downs and delicate plumbing. But that's part of the charm! No staff at night but phone in case any problems arise.
Lors de votre séjour à l'établissement Monastery Art Suites, vous jouirez d'un emplacement exceptionnel, à juste 5 minutes de marche de points d'intérêt comme La Fortaleza - Palacio de Santa Catalina et Puerta de San Juan. Petit plus appréciable, vous profiterez de l'accès Wi-Fi gratuit et pourrez vous adonner aux activités en tous genres proposées à proximité, parmi lesquelles du kayak et de la plongée sous-marine. Les chambres de cet hôtel boutique, vous profiterez de petits plus sympas comme une kitchenette, une télévision à écran plat et de la literie de qualité supérieure.
Détails
Avis
Note générale : 8,6 Excellent
Basé sur 1 458 avis
Bar et Boissons
8,9
Service
8,8
Site
7,1
Chambre
7,0
Petit déjeuner
4,9
Qualité/prix
3,5
Plage
3,1
Service
9,0
Confort
6,8
Chambre
6,6
Site
6,4
Propreté
5,7
Petit déjeuner
4,7
Qualité/prix
3,1
Service
8,7
Piscine
7,8
Site
7,2
Chambre
6,8
Qualité/prix
3,4
Service
8,3
Piscine
7,9
Installations
7,2
Site
7,0
Chambre
6,8
Service
8,6
Site
7,2
8,0 Bien
Points positifs: I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so much for making my vacation one of the best vacation ever!
Points négatifs:
7,7 Bien
Points positifs: Love the casino love the Metropole restaurant love the pool
Points négatifs: I don't like it there is not a beach in the hotel
10,0 Excellent
Points positifs: I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.
Points négatifs: The food was very expensive and to be honest, the yellow walls reminded me of a high school (and not the good kind).
7,7 Bien
Points positifs: Hotel is clean and friendly staff
Points négatifs: Location isn't the best taxi to old San Juan was about 15.00 dollars each way. No restaurants nearby so you have to get a taxicab and can become costly.
10,0 Excellent
Points positifs: The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great.
Points négatifs: Some of the staff at the front desk were not that polite as I was expecting since I am an SPG member.
5,7 Correct
Points positifs:
Points négatifs: Housekeeping is mediocre, they take too much time to get the whole floor clean.
7,7 Bien
Points positifs: The infinity pool was great! Rooms were nice and beds were extremely comfortable.
Points négatifs: The rooms didn't have vents and the food and drinks are expensive.
6,8 Bien
Points positifs: Good location and hotel looks great
Points négatifs: The bedding. The sheets were really dirty and if you pull the comforter up to the light you can see all the dust and deadskin That has been collecting into the comforter and it is digusting.
7,6 Bien
Points positifs: The view the infinitity pool and the casino
Points négatifs: The staff at nice and also they don't change your sheets everyday unless it's requested
7,6 Bien
Points positifs: The rooms are clean, facility well kept, and staff friendly
Points négatifs: The bed was not as comfortable as we expected
8,0 Bien
Points positifs: It was close to convention center.
Points négatifs: It does not have facilities to clean your clothes at your own. It should have a small laundry area. I stayed 4 days for a volleyball tournament, and I had to clean the uniforms by hand everyday. They just have a few fridges we were put on a wait list and never call us.
9,6 Excellent
Points positifs: Rooms were very nice, clean and comfortable. The staff was warm and friendly. Loved the total non-smoking environment which amazingly included the casino. We also appreciated having the green option available for opting out of daily room service.
Points négatifs: Had difficulty getting service in their restaurant in the evenings. In fact, one evening we were the only two patrons and after being seated for 10+ minutes with no waitperson approaching us, we left to go eat elsewhere. However, breakfast was great!
Vantant un casino, l'établissement Sheraton Puerto Rico Hotel & Casino vous place à quelques pas de Centre de congrès de Porto Rico. Les clients peuvent s'offrir un bon repas dans un des 2 restaurants au choix ou bien se faire chouchouter au spa qui propose des massages des tissus profonds, des enveloppements détoxifiants et des enveloppements corporels. Parmi les autres avantages de cet hôtel 4 étoiles, on trouve des 3 bars/lounges et une piscine extérieure, l'assurance de vacances relaxantes. Les chambres proposent aussi quelques petits plus dédiés à votre confort, comme une baignoire relaxante profonde, une station d'accueil iPod et des lits avec surmatelas avec des draps en coton égyptien.
Détails
Avis
Note générale : 8,6 Excellent
Basé sur 213 avis
Propreté
9,7
Plage
9,5
Service
9,4
Site
9,1
Chambre
6,0
Petit déjeuner
5,5
Qualité/prix
4,1
Propreté
9,6
Service
9,6
Plage
9,2
Site
9,0
Restaurant
8,0
Chambre
5,7
Petit déjeuner
5,6
Qualité/prix
4,0
10,0 Excellent
The beach house located right on the beach. Each morning I got up and played in the ocean. No need to get in my car and drive miles to a beach. Hotel staff pulled lounge chairs and umbrellas out to where we wanted to relax each day. Staff was very helpful with directions which ended up better than what GPS provided.
Points positifs: Location to the airport and the beach.
Points négatifs: no
9,0 Excellent
Private Ocean front property
Points positifs: Staff was great
Points négatifs: Lack of. Parking
8,0 Bien
Hotel only has 12 rooms, only 1 is handicapped accessible. Restaurant is highly rated and right on the beach. Very small pool. Exceptionally nice choice for those wanting to get away from the large resorts and crowded beaches. Although only 10 min. from downtown SJ, very expensive taxi ride. Use buses or have rental car.
Points positifs: It was right on the beach. Views were incredible. Staff were accommodating. Handicapped parking easily accessible, hotel staff bought a shower stool to accommodate my husband (handicapped room not available at the time). Restaurant on beach!
Points négatifs: No. The thing that was a concern was that a handicapped room was not available, but the staff indicated they could provide a shower chair and made that available. Very private, not-crowded beach.
À juste 7,5 km de l'aéroport, l'établissement Numero 1 Guest House vous place à moins de 15 minutes de voiture de sites comme Coliseo José Miguel Agrelot et Centre de congrès de Porto Rico. La piscine extérieure est là où tout baigne! Vous pourrez aussi vous faire plaisir à l'établissement Pamela's Caribean Cuisine, qui vous accueille pour le petit-déjeuner, le déjeuner et le dîner à grand renfort de spécialités de la cuisine des Caraïbes. Sur place, vous profiterez d'un bar/salon et d'une terrasse, l'assurance d'un séjour réussi. Les chambres vous offrent en outre un réfrigérateur et un service d'étage (horaires limités).
Détails
Avis
Note générale : 8,4 Excellent
Basé sur 2 869 avis
Site
9,2
Bar et Boissons
9,2
Internet
9,1
Service
8,7
Petit déjeuner
6,8
Chambre
5,9
Internet
9,3
Site
9,0
Service
8,4
Petit déjeuner
6,2
Chambre
5,9
Site
9,2
Internet
8,8
Service
8,5
Petit déjeuner
6,8
Chambre
5,6
Site
9,3
Service
8,6
Petit déjeuner
6,4
Chambre
5,8
Confort
5,5
Site
9,3
Service
8,9
Petit déjeuner
7,0
Chambre
5,9
10,0 Excellent
Points positifs: Good service
Points négatifs:
10,0 Excellent
Points positifs: The bathrooms were amazing! Balcony, the buffet style breakfast in the morning was amazing!
Points négatifs: After a week the bed got hard but that was the only thing!
8,0 Bien
Points positifs: Good breakfast included, friendly staff, and convenient parking lot next to hotel for $17/day.
Only negative was that the location was loud and noisy at night (due to busy popular location) and we were woken up while sleeping.
Points négatifs:
3,4 Médiocre
Points positifs: Pros:
Lobby: very clean, with friendly staff at front desk. Nice aquarium. Free water and coffee. Plenty of room to sit and lounge with descent music and accessible large screen televisions.
Location: across the street from walgreens. On the corner of Ashford Avenue. Most places within walking distance.
Points négatifs: Cons:
Wrong room: we reserved a king bed but instead we were given two Queens without being told. We found when we walked into the room that it was the wrong room. The front desk eventually corrected the mistake
Poor vector control: there were ants and roaches in the room. ants on the carpet and night stand. Woken up to a dead roach on the floor near the door
Poor AC: the window AC wasn't able to make the room cooler than 73 degrees Fahrenheit despite the setting being at a lower number
Dirty towels: the white towels had stains on them and would leave lint on the skin after drying off
Bedding: stiff bed. Their was no underlying bed liner
Parking : an open lot behind the hotel with no visible security presence.
10,0 Excellent
Points positifs: Everybody was so nice to us!
Points négatifs: Needs room service ASAP
10,0 Excellent
Points positifs: GREAT value in an AWESOME location with great views!
Points négatifs: Nothing
8,5 Excellent
Points positifs: Overall service.
Points négatifs: It was ok. No identifiable faults.
8,0 Bien
Points positifs: The distance to the beach, the location in terms of dining/night life
Points négatifs: Everything was great at the hotel except breakfast. We stayed there for 4 days and 3 out of 4 there was at least something to eat but the las day was going into the weekend so it got busier. By 8:45 AM all the food was gone and they had nothing to re-fill it with. It wasn't just one item but omelettes, side, sausage, cereal, and even pastrywas gone. When I asked the floor manager if they have absolutely anything to eat he was very unapologetic and said we should have come earlier
8,0 Bien
Points positifs: Excellent staff and breakfast
Points négatifs: Nothing
10,0 Excellent
Points positifs: Nice s
Points négatifs:
8,8 Excellent
Points positifs: Cleanliness and lots to do within walking distance
Points négatifs: All the homeless people laying around in the area
10,0 Excellent
Points positifs: Nice amenities. Very clean and accesible. Comfortable. Nice breakfast.
Points négatifs: The bathroom smelled too much to clorox. Expensive parking.
Le Best Western Plus Condado Palm Inn & Suites s'engage à vous offrir un séjour confortable et inoubliable à Porto Rico. Une rénovation de plusieurs millions de dollars a transformé l'hôtel en créant de nouvelles chambres avec équipements modernes et meubles élégants, nouvelles piscines et centre de fitness. Nous proposons également plusieurs options de stationnement, notamment un parking à côté de l'hôtel et un autre à 100 mètres de l'hôtel. Essayez le tout nouveau et vibrante Puerto Rican & Cuban Cuisine Restaurant, ropa Vieja.Si vous cherchez un hôtel à Condado à quelques pas de la plage, des magasins et des restaurants, venez séjourner chez nous. Nous proposons des forfaits et tarifs qui incluent accès à Internet haut débit sans fil gratuit et petit déjeuner et café 100 % café Puerto Rican disponible 24 HEURES sur 24.Le Best Western Condado Palm propose 33 suites d'une chambre entièrement équipées, avec tous les équipements nécessaires pour un séjour d'affaires prolongé ou des vacances confortables. Avec salon spacieux, réfrigérateur, four à micro-ondes, comptoirs de cuisine en granit, chambre séparée et balcon privé, ces suites sont le mélange parfait d'élégance et de confort.Nous avons conçu de nouvelles salles de réunion et des services gratuits qui incluent un centre d'affaires et l'accès Wi-Fi dans tout l'hôtel.
Détails
Avis
Note générale : 8,4 Excellent
Basé sur 2 367 avis
Site
9,2
Service
8,5
Confort
7,2
Plage
7,2
Bien-être
6,6
Chambre
6,2
Internet
6,2
Petit déjeuner
6,0
Piscine
5,7
Installations
5,0
Bar et Boissons
4,6
Ambiance
4,6
Site
9,2
Service
7,9
Confort
7,1
Petit déjeuner
6,4
Internet
6,2
Chambre
5,8
Piscine
5,3
Qualité/prix
5,1
Installations
4,7
Ambiance
4,4
Site
9,3
Service
8,6
Propreté
7,2
Confort
6,9
Chambre
6,2
Bien-être
6,1
Petit déjeuner
6,0
Piscine
5,7
Installations
5,1
Ambiance
4,2
Site
9,2
Service
8,2
Confort
7,5
Chambre
6,3
Piscine
5,6
Installations
4,8
Site
9,2
9,1 Excellent
Points positifs: Staff was very helpful in recommending somewhere to eat. Beds were very comfortable and they were accommodating to my needs.
Points négatifs: None
2,0 Mauvais
Points positifs:
Points négatifs: Would really like my money back. I have told everyone I know to NOT book through Kayak nor stay at this girl.
7,4 Bien
Points positifs: Great stay but had ask repeatedly for washcloths. Going green ( no maid service, just fresh towels ) was pefect....and received a $5 coupon each day you go green. Used it in the restaurant. Downside, they forgot to give it to us one day. And still no washcloths!!
Another downside, cable reception was horrible all 4 nights!!! No TV for longer than 20 or so minutes. Very aggravating. So dont expect to relax to a movie or occupy the kiddies while you get ready for dinner. Front desk never had an answer and nothing they could do.
Otherwise, great location, comfy beds, quiet hallways at night.
Points négatifs:
10,0 Excellent
Points positifs: Very comfortable bed and size of the room.
Points négatifs: Some hallway noise.
6,0 Correct
Points positifs: Great place to stay at since it if very close to the cruise port.
Points négatifs: Wish they had a shuttle to pick up at the airport. Also pool was too small.
Need different tile for the pool area because that tile is very slippery.
6,5 Bien
Points positifs: The location was great for walking they old San Juan and to get on cruise ship.
Points négatifs: A/C in our room didn't work. Only received two channels on tv. Advertised as having its own casino inside hotel and there was no casino. Very disappointed.
4,5 Correct
Points positifs: Nice view to the bay, pretty roof swimming pool and good gym
Points négatifs: No parking, bad service in the front desk. No attention to the guest. They send me to the wrong room with a family inside... They don't pay attention to what they do in the front desk. Not possible to book in the front desk the man make me reserve through a phone and it was not possible. At the end, I had to make the booking on my cellphone because they were not kind enough to make me a reservation.
10,0 Excellent
Points positifs: Great hotel. People very helpful to make it the best stay ever
Points négatifs: Luv everything
8,2 Excellent
Points positifs: The hotel is in a great location for touring Old San Juan. Taxi access great and right on the waterfront. The staff and service here is perfect.
Points négatifs: It's so unbelievably overpriced for a mid-range style Sheraton it made us choke paying their prices. However, they know they can hold you hostage with those prices given the other hotel options in Old San Juan. Its quite loud in the hallways, but I must say the location is awesome.
6,5 Bien
Points positifs:
Points négatifs: Expensive and noisy. Nice location
10,0 Excellent
Points positifs: Great location, right in old San Juan. Casino was fun at night. Rooftop pool was fun during the day.
Points négatifs: No view from our room, but that wasn't a big deal.
10,0 Excellent
Points positifs: The hotel was very convenient. It is walking distance from the cruise port and the rest of Old San Juan. Staff very friendly.
Points négatifs:
Lors de votre séjour à l'établissement Sheraton Old San Juan Hotel, vous vous trouverez à moins de 15 minutes de marche de points d'intérêt comme La Fortaleza - Palacio de Santa Catalina et Catedral de San Juan. La piscine extérieure est là où tout baigne! Vous pourrez aussi vous faire plaisir à l'établissement Palio, qui vous accueille pour le petit-déjeuner à grand renfort de spécialités de la cuisine locale. Sur place, la détente est reine grâce à un bar/salon et un centre de remise en forme ouvert 24 heures sur 24! Parmi les petits plus sympas offerts par les chambres de cet hôtel 4 étoiles, on trouve des lits avec surmatelas avec une literie de qualité supérieure.
Détails
Avis
Note générale : 8,4 Excellent
Basé sur 862 avis
Propreté
9,1
Restaurant
9,1
Service
9,0
Qualité/prix
8,7
Site
8,2
Petit déjeuner
7,1
Chambre
6,7
Internet
5,5
Service
9,4
Propreté
9,1
Restaurant
9,1
Qualité/prix
8,8
Site
8,1
Petit déjeuner
7,3
Chambre
7,0
Confort
6,8
Propreté
9,0
Service
8,8
Qualité/prix
8,6
Site
7,8
Petit déjeuner
7,6
Chambre
6,6
Service
9,0
Site
7,9
Chambre
6,3
10,0 Excellent
Points positifs: This was an unplanned stay but a very pleasant surprise while visiting family in Puerto Rico and finding this place by luck on short notice. The location was great within walking distance to Condado and Old San Juan. Also the staff was very friendly and seems to genuinely care care about their guests.
Points négatifs: For some reason the water from the shower was just warm and not hot but I was able overlook that because it was so hot in San Juan and the rooms were nice and clean. This is often nor the case in San Juan.
9,1 Excellent
Points positifs: Close to cruise ships and not far from airport, old town, paseo caribe, good restaurants, great rooftop terrace, helpful staff, neat cafe, exceptionally spacious room, excellent wifi, very clean,
Points négatifs:
6,8 Bien
Points positifs: Size of room
Points négatifs:
10,0 Excellent
Points positifs: Staff were professional and very helpful throughout our stay. Clean and a great location. Hotel had a great view of the ocean and parts of the city. Transportation was easy to grab to go to Old San Juan. It's our second time here and we will definitely be back soon.
Points négatifs: N/A
8,2 Excellent
Points positifs: Room size was good and the redone bathroom was beautiful! Also LOVED the rooftop deck. It was our favorite thing about our stay because it was very quiet with good views of the city and harbor and lovely seating arrangements. We also enjoyed walking the neighborhood. There are lots of restaurants close by and even a grocery store where we picked up a few things. And we walked to a lovely little park right on the water's edge.
Points négatifs: I thought our room had a strange odor, but my husband thought it was fine. If we had been staying more than one night I would have complained and asked to change rooms but decided it wasn't worth the hassle. Also our shower curtain had mildew on it, which I realize is difficult to avoid with the humidity in San Juan, but housekeeping needs to stay on top of this.
6,2 Bien
Points positifs: I like that is in a good area , not bad at all. Some convenience places to eat and buy simple things. Close walking to some local and hotel beaches. The hotel staff are very friendly and helped me out in every question or need I had. They solved the problem when I first arrive due to they gave me a room that had very bad smell of humidity. I was happy they found one Avalos room. This a small hotel that I recommend for a couple or just Adult Solo trip. Not for a family. Hallways in every floor need ventilation, it feels dry and some smell not bad but to a closed space smell. but in overall rate is a good hotel towards excellent for the price, WIFI Very good and having signal everywhere in the hotel. Quiet enough for resting. Bathroom nice and big, shower very good pressure. I would use this hotel for my solo trip but for the overall, I would suggest not to pay more than a $90.0 per night.
Points négatifs: I don't watch TV but I heard people complaint about problems with TV, until I had the experience my TV lost signal. I did not request to get it fixed because I expent my time outside the hotel. Bath tube drain clogged while showering so water was filling up above your feet. Parking not recommended... Very tiny space for all cars and every time you want to use the car same person at the front desk had to move and re park the other cars, while some one is waiting at the front desk until this person finish to accommodate the cars again. Don't get me wrong... They were always helpful, friendly and always willing to help you. Bad quality of customer service in the restaurant in front the hotel... and pricy.. But better go to other areas. Curtains in the room are too smal of the size of the window..so light comes through all night and doesn't keep the room dark. No door tags for RESTING /DO NOT DISTURB.. So cleaning service (very nice) they have to knock out your door. Price. I believe the rate is little high for what is worth. Find a better discount in the Internet even so the hotel is not Chain hotel company. Good luck.
9,1 Excellent
Points positifs: Everything was great.
Points négatifs: Limited parking.
8,0 Bien
Points positifs: Staff was very helpful! Great recommendations for food and places to go. Would definitely stay again.
Points négatifs:
10,0 Excellent
Points positifs: Everyone at the front desk was very friendly and helpful with all of our questions-Would stay here again if in the area-Loved the terrace on the top floor, we preferred that to a pool.
Points négatifs:
10,0 Excellent
Points positifs: Had an excellent stay. The staff was extremely friendly and helpful.
I could tell the woman who was over our floor took pride in her work.
Points négatifs:
6,2 Bien
Points positifs: I like the fact that you were close to restaurants and shopping. Close to the cruise port. We took a walk to Walmart and Marshall's near by. They have a roof top lounge area that is very nice at night. Wonderful breakfast at the restaurant downstairs. There is also a 24 hour restaurant across the street. There are plenty of eating places in the area.
Points négatifs: Had to wait over an hour for our room to be ready. So they stored everyone's luggage while they explored the town.
10,0 Excellent
Points positifs: Nice clean hotel will a very nice staff. The lady that was the desk clerk was outstanding. They have a roof top terrace on the 9th floor with an outstanding view of the area. The area also has a nice local flair with many local restaurants and there is a grocery store a few doors down. I would stay here again.
Points négatifs:
Vantant une terrasse sur le toit, l'établissement Hotel Miramar se trouve à juste 5 minutes de voiture de Centre de congrès de Porto Rico. Une petite séance de sport au centre de fitness ne manquera pas de vous ouvrir l'appétit avant d'aller déguster le petit-déjeuner, le déjeuner ou le dîner à l'établissement Herencia Kitchen. Les petits plus pratiques ne manquent pas dans chambres où vous trouverez un réfrigérateur et un micro-ondes, tout comme un service d'étage (horaires limités) et l'accès Wi-Fi à Internet gratuit.
Détails
Avis
Note générale : 8,3 Excellent
Basé sur 1 680 avis
Plage
9,7
Piscine
9,4
Bien-être
9,3
Site
9,2
Service
8,5
Installations
8,2
Propreté
6,7
Confort
6,2
Chambre
5,5
Petit déjeuner
5,4
Qualité/prix
4,0
Internet
2,9
Plage
9,6
Piscine
9,4
Bien-être
9,2
Site
9,1
Service
8,6
Chambre
5,8
Petit déjeuner
5,2
Qualité/prix
3,6
Internet
3,1
Plage
9,7
Piscine
9,5
Bien-être
9,4
Site
9,4
Service
8,2
Propreté
6,4
Petit déjeuner
5,4
Chambre
5,3
Qualité/prix
4,4
Internet
3,2
Site
9,3
Service
8,5
Site
9,3
Service
8,4
Chambre
5,3
Qualité/prix
3,9
10,0 Excellent
Points positifs: Staff was great! Location Excellent it was close to the airport but you didn't hear the airport!
Points négatifs:
6,2 Bien
Points positifs: The location is right on the beach, close to the airport. Good views from the ocean facing rooms. We were on the 16th floor and it was great. Lots of restaurants nearby and within the hotel. The rooms are spacious and the bed is comfortable.
Great housekeeping staff, very friendly and helpful
Points négatifs: Sand fleas...a tiny bug that bites like a mosquito/bed bug. They were all over in our room. This was before we had even stepped on the beach, so they were there before we came and stayed with us till the end. We had to apply bug repellent to sleep and not be bitten.
No activities by the hotel. They charge a resort fees but it feels more like a traditional hotel rather than a resort.
Tiny bathrooms
No easy access to clothes dryer, c'mon you are on the beach.
8,2 Excellent
Points positifs: The staff, the view
Points négatifs: Sliding door to balcony was hard to open and close.
2,5 Médiocre
Points positifs: Nothing
Points négatifs: I paid a butt-ton of money to stay at this hotel. The girl at the front desk didn't even say hello to me when I was checking in. That says it all right there. Then she hit me with a massive resort fee, which definitely was not worth it. Then I said to her: "If you're going to hit me with an 18 percent resort fee, you might want to ease the blow with a simple greeting." Probably won't be headed back to Puerto Rico anytime soon. I'll just stay in NY where people treat you like shit, but at least you're still in NY.
10,0 Excellent
Points positifs: What's not there to like?
Points négatifs: There's nothing there not to like!
9,7 Excellent
Points positifs: Had to spend one extra day in PR after vacation elsewhere, and we randomly picked the IH. We were pleasantly surprised. They let us do early check-in 4 hours before the regular time. The room was very comfortable for all 4 of us, and the beds were super comfortable. The facilities were also great, beautiful pools and of course a nice beach. Will be back for a longer stay next time.
Points négatifs: It's not inexpensive, but still a good value.
6,2 Bien
Points positifs: The staff was friendly
Points négatifs: This is not an all inclusive resort, it does not even offer breakfast. We do not feel like we got our money's worth.
6,3 Bien
Points positifs: location to beach and pool
Points négatifs: Dollar you to death. They charge 22.00 a day for beach taxes and do not tell you to you check out and then apply it to the 200.00 that you must put down when check in. ( THIS IS JUST FRAUD ). when I paid 6.00 usd to use there computer in there business center, the internet would not work. They refused to refund my money. Told me to come back tomorrow and i could use the computer for free. I told them i was checking out today and wanted credit for my 6.00. I was told by management they could not refund me. Due to these hidden cost, we moved to a different hotel.
3,3 Médiocre
Points positifs: Liked the pool and beach.
Points négatifs: Service was horrible. Staff wasn't friendly. Had to ask front desk 3 times for someone to unclog our bathroom shower (super unhygienic) and after everything was said and done they didn't come to fix it or move us rooms. They didn't even compensate us for the horrible inconvenience. The place felt really run down and in a not so safe location for walking around. Additionally the bathroom wouldn't stop flushing all night so the sound of water was really annoying. Not to mention the smell of this rancid running water. Waist experience at an intercontinental (which I'm truly a fan of usually).
8,2 Excellent
Points positifs: Le personnel, la vue
Points négatifs: Porte coulissante donnant sur le balcon était difficile à ouvrir et à la fermer.
InterContinental San Juan est un havre de détente niché au bord d'une plage idéale où vous profiterez de chaises longues, et petit plus appréciable, vous serez à moins de 15 minutes en voiture de Puerta de San Juan et Centre de congrès de Porto Rico. La piscine extérieure est à votre disposition pour des moments de pure détente, tandis que ceux souhaitant se faire chouchouter pourront profiter des dépresso-massages, des enveloppements détoxifiants et des enveloppements corporels. L'établissement Trattoria Italiana, l'un des 7 restaurants, sert des spécialités de la cuisine italienne et est ouvert pour le petit-déjeuner et le dîner. Les chambres de ce complexe 4 étoiles qui abrite des 2 bars de plage et des 6 bars/lounges, vous gâtent grâce à une station d'accueil iPod et des peignoirs.
Détails
Avis
Note générale : 8,2 Excellent
Basé sur 798 avis
Service
9,4
Site
8,8
Installations
8,6
Bien-être
7,1
Internet
6,2
Petit déjeuner
5,6
Chambre
5,2
Service
9,2
Site
8,5
Installations
8,3
Bien-être
7,0
Petit déjeuner
5,3
Chambre
4,3
Confort
3,9
Service
9,6
Installations
8,7
Site
8,6
Qualité/prix
8,1
Ambiance
6,4
Petit déjeuner
5,8
Chambre
5,3
Service
9,2
Site
8,9
Qualité/prix
7,9
Propreté
6,5
Ambiance
6,4
Petit déjeuner
5,6
Chambre
4,9
Confort
3,9
10,0 Excellent
Points positifs: The lace is on the beach , great part of town
Points négatifs:
9,4 Excellent
Points positifs: Clean, pleasant staff, lovely facility. Only lack was breakfast offering, weak coffee...
Points négatifs:
10,0 Excellent
Points positifs: My girlfriend and I stayed at Tres Palmas for 1 night on a Friday in June. The location and staff at Tres Palmas were definitely its best assets. The staff was helpful and the room was clean. The hotel was right on the beach, and only about a 7-10 minute drive from Condado, an area full of restaurants and shopping. For the price, this hotel was definitely worth it.
Points négatifs:
8,0 Bien
Points positifs: Over all great stay and location
Points négatifs: Not much parking
9,6 Excellent
Points positifs: Tres Palmas was extraordinarily comfortable, clean and friendly. Everything has been recently updated. The staff was wonderful and extremely helpful with knowledge of the area and the available tours, car rentals, etc. It has wonderful outdoor spaces which feel like an extension of your room. The room itself was large and airy with a full kitchen and very large shower and bathroom. Facilities were more than adequate for this small hotel. You never felt crowded or rushed. The ocean is literally steps away, with many people taking their morning coffee across the road to sit on the seawall. The road is local, small, with excellent, raised crosswalks. We never felt concerned about traffic crossing to the beach. A few steps down to the beach and you are in a crystal clear ocean. The water sports offered were terrific. You could even take wind surfing lessons.
Points négatifs: You need something to use to microwave your leftovers. The dishes are not microwave safe. It was a small thing,but buying some paper plates was all you needed to do.
10,0 Excellent
Points positifs: L'hôtel est sur la plage, super quartier
Points négatifs:
9,4 Excellent
Points positifs: Propre, personnel agréable, super équipements. Tout ce qui manque c'est plus de choix au petit déjeuner, et le café est pas terrible ...
Points négatifs:
À juste 6,7 km de l'aéroport, l'établissement Tres Palmas Inn est doté d'une terrasse sur le toit et est situé à moins de 15 minutes de voiture de sites comme Coliseo José Miguel Agrelot et Centre de congrès de Porto Rico. Une une piscine extérieure est à votre disposition pour quelques agréables brasses matinales, tandis qu'en fin de journée, vous pourrez souffler un peu dans le bain à remous. Ce bed and breakfast de style colonial abrite en outre un jardin et petit plus, les chambres vous offrent une station d'accueil iPod et une télévision LED.
Détails
Avis
Note générale : 8,1 Excellent
Basé sur 585 avis
Site
8,9
Service
8,5
Ambiance
7,7
Installations
7,0
Qualité/prix
5,5
Plage
5,5
Chambre
4,3
Petit déjeuner
4,1
Restaurant
3,4
Internet
2,6
Propreté
1,7
Site
9,2
Service
8,5
Ambiance
7,7
Qualité/prix
5,4
Chambre
5,0
Petit déjeuner
4,1
Restaurant
2,8
Propreté
1,5
Site
8,9
Service
8,5
Ambiance
7,4
Installations
6,7
Confort
5,4
Chambre
4,7
Petit déjeuner
4,5
Propreté
1,9
Site
8,9
Service
8,5
Ambiance
7,6
Installations
7,2
Chambre
4,4
Petit déjeuner
3,6
5,4 Correct
Points positifs: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.
Points négatifs: The customer service really falls flat. It was hit and miss with the staff. A couple of the staff were kind and somewhat hospitable, but there were several who weren't. The amenities were also lacking. If you are hoping for comfortable spaces to relax and read a book, you're really going to be disappointed. The breakfast consists of dry cornflakes, doll-size cups for coffee, and sliced bread, and store-bought lemon loaf. We heard a rumor that you could request eggs, but no one on staff mentioned this to us, and the guy in the "kitchen" certainly didn't give you the feeling that he would be happy to make anything...maybe it was his lack of eye contact or his back always turned to guests. We were happy to have stayed there once, but we wouldn't stay there again.
Vantant une terrasse sur le toit, l'établissement The Gallery Inn vous place à moins de 5 minutes de marche de points d'intérêt comme Catedral de San Juan et Convento de Los Dominicos. Lors de votre passage, accordez-vous quelques instants de pure douceur grâce à des soins spa. L'établissement Cannon Club vous délectera tout autant en vous servant le dîner. Une piscine extérieure, un bar/salon et un jardin figurent également parmi les petits plus offerts.
Détails
Avis
Note générale : 8,1 Excellent
Basé sur 412 avis
Restaurant
10,0
Internet
10,0
Service
9,4
Site
9,1
Bar et Boissons
9,0
Ambiance
6,5
Installations
5,0
Confort
4,0
Chambre
3,9
Petit déjeuner
1,4
Service
9,4
Site
9,1
Ambiance
6,2
Installations
4,6
Confort
4,1
Chambre
3,8
Service
9,4
Site
9,1
Qualité/prix
8,3
Installations
4,8
Chambre
3,6
Service
9,5
Chambre
3,8
Confort
3,7
8,2 Excellent
Points positifs: staff was excellent. Great location.
Points négatifs: In need of some repairs and addition of an elevator.
9,7 Excellent
Points positifs: Great place, excellent location, wonderful staff! Rooftop terrace & pool lots of fun.
Points négatifs:
10,0 Excellent
Points positifs: I really loved the rooftop terrace. Maybe it's the atmosphere or the full moon on top of us , we don't now but it really felt relax and I really was in need of that feeling. The hotel is at walking distance of all the old San Juan amenities so I really loved the area!
Points négatifs: Well it's a boutique hotel and the building was build maybe 200 or 300 years ago it Didn't have any elevator as i expected (only 4 floors use the stairs) but I did have a beautiful experience and the building is nicely decorated . The art through all the hotel was very interesting.
8,2 Excellent
Points positifs: Le personnel était excellent. Il est très bien situé.
Points négatifs: L'hôtel a besoin d'être refaits, plus d'un ascenseur.
9,7 Excellent
Points positifs: Super hôtel, super bien situé, très bon service ! La terrasse sur le toit et la piscine étaient très sympas
Points négatifs:
Vous plaçant à moins de 5 minutes de marche de Castillo de San Cristobal, l'établissement Da'House Hotel est doté d'une discothèque et d'une terrasse sur le toit. Si vous avez une petite faim, l'établissement Nuyorican Cafe vous mijote des spécialités de la cuisine locale qui vous régaleront au moment du dîner. Cet hôtel de style colonial se trouve également à moins de 10 minutes à pied de Catedral de San Juan et de Puerta de San Juan.
Détails
Avis
Note générale : 8,0 Bien
Basé sur 519 avis
Propreté
9,6
Site
8,6
Service
7,9
Qualité/prix
7,1
Plage
7,1
Chambre
5,3
Restaurant
3,9
Petit déjeuner
3,3
Site
8,6
Service
8,0
Qualité/prix
6,7
Chambre
5,0
Confort
4,1
Petit déjeuner
2,8
Propreté
9,5
Site
8,7
Service
7,8
Chambre
5,7
Petit déjeuner
3,1
Service
7,9
Chambre
5,5
Confort
4,6
Chambre
5,2
8,0 Bien
Points positifs: Location.
Points négatifs:
10,0 Excellent
Points positifs: Our reservation was for two rooms. When arrived at the hotel at 2:AM, they said it was only one. I showed them the Kayak confirmation email, and they provided us with the second room. The rooms were as perfect as they could be. We only stayed one night on the way to my mother-in-law's funeral. We got the rest, that we needed to face the next few days. Staff was very helpful.
Points négatifs: Nothing.
5,7 Correct
Points positifs:
Points négatifs: Hotel is a little dated
4,0 Médiocre
Points positifs: Poor. Did not clean the room one day.
Points négatifs:
4,0 Médiocre
Points positifs: the location. That's all
Points négatifs: a) no parking. Only valet , very slow car return. & 15 USD more...
b one person for check in and one for check out only. Only one credit card terminal that decline my credit card. No other alternative. I used that same credit card the day before and hours later stillin San Juan ....and it worked perfectly...
c) Breakfast at le Papillon. The two girls simply do not use their mouth for even saying hello, good bye. You can say thanks thousand times, it does not matter, they keep on ignoring you
d) dinner at the other restaurant. They had a trouble with paperwork and could not serve alcohol...so they spent the entire dinner running around tables nervously...waiters, maitre ...everybody....polite at least but overwhelming....
9,4 Excellent
Points positifs: I received everything I was looking for. Staff was friendly and helpful. Good location.
Points négatifs:
10,0 Excellent
Points positifs: Good service
Points négatifs: Anything
6,8 Bien
Points positifs: The staff, very helpful
Points négatifs:
3,7 Médiocre
Points positifs: Location
Points négatifs: Air didn't work, room was not a good value for the price, bathroom needs updating.
9,7 Excellent
Points positifs: Great breakfast, food was perfect.
Points négatifs: area surrounding hotel, looked a bit seedy. Short of staff at restaurant, but food was great.
7,1 Bien
Points positifs: It was close to cruise ship terminal.
Staff friendly
Clean
Points négatifs: Small pool
Restaurant a bit pricey
No beach
For 250 a night I expected more
Not a resort, just a hotel...no frills
9,3 Excellent
Points positifs: I loved the view from my window....El Morro:))
Points négatifs: Having to valet park. No other option
Bienvenue à l'hôtel Courtyard by Marriott San Juan Miramar et profitez d'une destination au cadre à la fois relaxant et fonctionnel dans les Caraïbes. Situé en plein cœur de San Juan, cet hôtel est le lieu idéal pour les voyageurs d'affaires comme d'agrément prêts à profiter de tout ce que la ville a à offrir.
Détails
Avis
Note générale : 7,9 Bien
Basé sur 2 364 avis
Site
8,9
Service
7,1
Petit déjeuner
6,5
Chambre
5,8
Ambiance
5,6
Installations
5,3
Propreté
5,2
Qualité/prix
4,0
Internet
2,3
Site
8,3
Service
6,9
Petit déjeuner
6,3
Confort
5,3
Chambre
5,3
Propreté
5,2
Ambiance
5,1
Installations
4,8
Qualité/prix
3,4
Internet
2,5
Site
9,1
Service
7,2
Petit déjeuner
6,8
Ambiance
5,7
Confort
5,2
Installations
5,2
Chambre
5,1
Propreté
5,0
Qualité/prix
4,1
Internet
2,1
Site
8,8
Service
7,0
Chambre
6,0
Confort
6,0
Internet
2,5
Site
9,0
Service
6,9
Chambre
5,4
Qualité/prix
4,0
5,4 Correct
Points positifs: Beautiful hotel and amazing location with some great amenity options.
Points négatifs: The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewhere at my next visit.
4,5 Correct
Points positifs: I liked the beach being right there
Points négatifs: Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later we got it to work. But the one thing that pissed me off, was the fact that they have hidden fees like a deposit of some kind that no one tells you before you go, which you if you pay that deposit with a debit card you're screwed because you have to wait 2 weeks to get it back. Everything is absolutely overpriced even the water. So what I did to frugal with my money was that i bought snacks and water so i wouldn't have to be $5 for a bottle of water. I could go on, but I didn't like it and will not stay here again
7,4 Bien
Points positifs:
Points négatifs: Remote didn't work.
Exhaust fan in bathroom didn't work
Room stains on counter and the floor that were not cleaned from previous guest. I checked in after 10 pm and was too tired to asked for a different room , then the remote didn't work, again too too tired to call but in the morning when the exhaust fan fan in bathroom did not work I, thought the view was not worth it.
10,0 Excellent
Points positifs: Everything was so unbelievably great. The staff was awesome, the views were spectacular, the water sports were on point, proximity to the center of old san juan and condado center. extreme value for the money.
Points négatifs:
8,8 Excellent
Points positifs: The Condado Plaza is a great bargain to escape the Winter blues and the excessive snows of the northeast. The staff is pleasant and helpful. When we first arrived and checked in, the room we were assigned had a defective AC unit and it was a humid swamp. I went to the front desk and explained the problem and was immediately moved to another room with working AC. The front desk staff was polite and personal.
Points négatifs: The hotel needs updating. It appears to have had a renovation in many of the public areas and the rooms. Those areas have a boutique hotel vibe, but the carpet in the hallways of the room floors need to be replaced.
9,1 Excellent
Points positifs: I loved the pools, swim up bar, the food was good too! The staff was super friendly and the place was very clean!
Points négatifs: The beach is man-made, very small, and the ocean is more like an inlet.
2,2 Médiocre
Points positifs:
Points négatifs: The taxes were supposed to be encluded- they were not!!
8,0 Bien
Points positifs: Loved the salt water pool, the oceanfront hammocks, the different restaurant options in the hotel, the 24 pool/hot tubs, very friendly and accommodating staff
Points négatifs: The rooms were very small and didn't have a dresser
7,1 Bien
Points positifs: The staff was very friendly and helpful at the check in. The rooms are very clean and modern. Good location.
Points négatifs: No room service.
No water bottles in the room, if you want something to drink or eat you have to go to the lobby or a cafe in the second floor.
6,0 Correct
Points positifs:
Points négatifs: Outdated and deteriorated exterior facade. Bar area can use an update. It's a good 20 years behind. More outdoor seating can be added to the terrace.
10,0 Excellent
Points positifs: I loved the location. The hotel staff was fabulous. Very friendly and willing to help.
Points négatifs: The door to my balcony was permanently locked. I would have like to have had access to the balcony.
10,0 Excellent
Points positifs: Tout était vraiment incroyable. Le personnel était génial, les vues étaient spectaculaires, les options de sports aquatiques étaient bien vues, c'est à proximité du vieux San Juan et du centre de Condado. Super rapport qualité/prix.
Points négatifs:
The Condado Plaza Hilton est un lieu de détente situé près d'une plage idéale vous abriter à l'ombre d'un parasol ou prendre le soleil sur une chaise longue. Petit plus appréciable, vous serez à moins de 5 minutes de route de Centre de congrès de Porto Rico. 4 piscines extérieures sont à votre disposition pour des moments de pure détente, tandis que ceux souhaitant se faire chouchouter pourront profiter des massages suédois qui sont proposés. L'établissement Pikayo, l'un des 5 restaurants, peut s'enorgueillir de vues sur la mer et sert le dîner. Vous profiterez ici de 6 bars/lounges et de un bar en bord de piscine, idéal pour vous plonger dans les vacances! De plus, les chambres de ce complexe 4 étoiles vous chouchoutent grâce à une literie de qualité supérieure et une couette en duvet d'oie.
Détails
Avis
Note générale : 7,9 Bien
Basé sur 1 384 avis
Plage
9,0
Site
8,4
Internet
8,0
Service
7,4
Petit déjeuner
6,7
Chambre
4,8
Propreté
4,5
Ambiance
4,5
Qualité/prix
3,3
Plage
9,1
Site
8,2
Service
6,9
Petit déjeuner
6,9
Chambre
4,5
Ambiance
4,2
Propreté
4,1
Qualité/prix
3,0
Plage
9,0
Site
8,2
Petit déjeuner
7,2
Service
6,5
Propreté
4,6
Ambiance
4,2
Chambre
4,1
Qualité/prix
3,3
Site
8,1
Service
7,3
Chambre
4,6
Qualité/prix
2,8
Chambre
4,6
9,4 Excellent
Points positifs: The hotel lobby is beautiful. The hotel has everrything you need and service was great. Staff was extremely helpful and very nice from check in to check out.
Points négatifs: Some areas need repair. Example, the pool is beautiful, but the grout has black stuff on it and chipped.
Also, we had issues with card for garage and hotel room. Twice, we were stuck at exit gate of garage. We had to park car and go to cashier and hotel front desk to sync the cards.
7,4 Bien
Points positifs: Updated, modern, clean room. Nice large bathroom. Bed is comfortable.
Points négatifs: Shouldn't have to pay for premium wifi. The tv channels were all blurry. Water pressure was terrible. Breakfast choices were only overpriced restaurants that were terrible. Don't recommend eating anywhere on the hilton grounds. I arrived early and was told I would be called or texted when a room was available. I never was and was watching the front desk as others checked in. Not good customer service. The a/c is motion activated so it won't keep the room cold if there isn't movement which sucks when you come in from the hot humidity of San Juan and it wouldn't cool down as much as the thermostat said it was set to. The room was hot for me. There is no noise buffering between the walls I heard conversations and music playing in the next room or as people walked down the hallway.
5,7 Correct
Points positifs: Let me start by saying that I am the type of person that reads negative reviews and most of the time ignores them because I feel some people can never be happy or they paid the price of a 2 star resort and expected services and amenities of a 6 star resort, that is not the situation with me and the Caribe Hilton. Also, I am not a newbie when it comes to travel. I cannot possibly fathom why someone would stay at this resort instead of going to an all inclusive in Aruba, Jamaica, River is Maya, etc... an all inclusive would be less than half the cost when considering food and drink (no exaggeration). Let me put it this way, if the Caribe Hilton was an all inclusive, it would be my least favorite all the resorts that I've been to but it is not all inclusive and you get price gouged with food and drink. Way, way, way too expensive for the value. You are not within walking distance to anything worth noting. Some will tell you that Old San Juan is within walking distance, that's bullcrap, unless you are a person that runs a couple miles every day it is not. It is close to a half hour walk. Who the hell wants to walk a half hour in 86 degree weather then walk up and down the hilly streets of Old San Juan all day then walk another half hour back to the hotel? The city did put in an awesome bicycle path so I guess you could do that, we didn't want to have to worry about them getting stolen while we shopping or eating. I enjoyed Old San Juan but if I wanted to visit again, it would be by a shore excursion while on a cruise. Our room was nice and clean. There were not that many people at the resort, wonder why, but you still couldn't get a good seat at the pool or Lagoon. The pools were small and freshwater and I worried because they didn't have chlorine the type of germs and things that were in it. The hotel was kind enough to put free fruit flavored water out for a few hours a day that ranged from refreshing to disgusting depending on the type of fruit. There was a wedding held there the Saturday we were there. An entire section of the beach was closed down and all the hammocks were removed because of the wedding. The hammocks were one of few things i enjoyed. At the end of the wedding, sometime between midnight and 1AM, someone decided to light off fireworks which I typically enjoy but not being woke out off a sound sleep and not going off feet from my room's balcony.The staff were friendly and helpful except when I was asked at checkout if I had a nice stay and I said not really, the girl just smiled and handed me my check. That was the icing on the cake for me, not only would I never stay at this resort again I would never stay at a Hilton again. For the grande finale, this hotel charges you a hotel fee on top of quoted price AND it is not cheap. Not sure if this is legal, but they know you can't do anything but gripe and moan because it isn't like you can walk to the hotel next door. Bottom line is if you are not concerned about money it's great
Points négatifs:
9,4 Excellent
Points positifs: The staff were amazing and very accommodating
Points négatifs: The view was amazing, the hotel was very comfortable and easy to get around.
8,0 Bien
Points positifs: Room
Points négatifs: Parking
10,0 Excellent
Points positifs: Awesome views, friendly/helpful staff, and beautiful private beach. Best resort in PR!
Points négatifs:
5,4 Correct
Points positifs: The hotel itself was very nice and fun, very nice overall design and loved the hot tubs.
Points négatifs: The rooms were very out dated and a little gross. Mold in bathroom and it need re-caulking.
9,4 Excellent
Points positifs: I really love everything about the Caribe Hilton: the lovely and calm beach, the food, the location, etc. I first came here in 1976 on my honeymoon and have returned twice! Lovely gardens and great service.
Points négatifs: Prices are very high, especially breakfast!
5,1 Correct
Points positifs: I like the exclusive beachfront and pool area with the view and close proximity to old San Juan.
Points négatifs: The staff was rude and sarcastic except for two which I came across towards the end my stay but far in between. Was treated as if we didn't matter since my arrival. Was told I could check in early as long as I paid a $75 fee when I spoke to them over the phone a day earlier and once I arrived was told I had to wait and I waited 6 hours.
3,7 Médiocre
Points positifs: This hotel is in a good location in San Juan, close to the airport, Old San Juan, and La Placita Sancturseas. Pretty beach area and overall appears to have nice banquet and resort amenities. From the website the location on the ocean looks appealing.
Points négatifs: Unaware of the additional resort charge I encountered when checking in. All additional services extremely expensive and gougingly high for mediocre service. Got sick from the food twice, facilities were dirty, loud and ill kept. Additional cost for ocean view balcony was not even close to that was described online. Perhaps it was just the timing and this hotels abundance of touristas that can't grasp good service from udderly piss poor hospitality and lodging. I've been to San Juan many times and travel frequently for work. Was absolutely accosted at the price, the additional resort charge and the complete disarray I found the resort to be in. Will most likely never stay at a Hilton chain again due to this experience. Not to rant on this as I'm pretty low maintenance, have worked many years in hospitality and it takes little to appease me. This experience was grotesque and I will certainly be more diligent in future bookings. Encouraged in discounts and refunds offered by companies such as Expedia for poor customer services such as this. No more Hiltons for me and most likely the last visit to San Juan given the costs.
8,8 Excellent
Points positifs: The location was excellent: right between old San Juan and Condessa. The pool was small but it was made for hanging around and sunning. Beautiful old ruins right next to the hotel made it picturesque. My view of the sea was beautiful.
Points négatifs: Pool food was a bit oily.
10,0 Excellent
Points positifs: It was in the right between the old and the new city.
Points négatifs:
À moins de 10 minutes en voiture de Puerta de San Juan, Caribe Hilton San Juan se trouve au bord d'une plage privée où vous profiterez de cabines (en supplément), de parasols et de massages sur la plage. 4 piscines extérieures vous permettront de passer des moments de détente, tandis que ceux souhaitant se faire chouchouter pourront profiter des dépresso-massages, des soins d'aromathérapie et des soins d'hydrothérapie. Les options de restauration comprennent 9 restaurants, tandis que le bar/salon est un endroit parfait pour prendre un verre. Dans ce complexe 4 étoiles qui abrite un bar en bord de piscine et un centre de fitness, tout est fait pour que vous passiez un agréable moment. Les chambres vous offrent également des petits plus pratiques comme une baignoire relaxante profonde et une station d'accueil MP3.
Questions fréquentes sur la réservation d’un hôtel à San Juan
Combien coûte un hôtel pas cher à San Juan ?
Au cours des 3 derniers jours, les utilisateurs KAYAK ont trouvé des chambres doubles à San Juan à partir de 118 €. Le prix moyen est de 12 €.
Combien coûte un hôtel à San Juan ce soir ?
Au cours des 72 dernières heures, des utilisateurs ont trouvé des hôtels à San Juan pour ce soir à partir de 105 €. Des utilisateurs ont également trouvé des hôtels 3 étoiles à partir de 105 € et des hôtels 4 étoiles à partir de 181 €.
Quels sont les quartiers les plus populaires où séjourner à San Juan ?
Les hôtels à Santurce, San Juan Antiguo et Hato Rey Sur sont les plus recherchés sur KAYAK.
Comment trouver un hôtel à proximité ?
Découvrez nos cartes d'hôtels et trouvez une chambre à proximité.