Embassy Suites by Hilton Santa Clara Silicon Valley

Points négatifs : Left specific instructions that were not followed through

If you like cigarette smoke, this is the hotel for

Points négatifs : From the moment you enter the lobby, the blast of painted-over, allegedly-renovated cigarette-saturated waft almost knocks you off your feet. Even the "renovated" rooms feature popcorn ceilings and the stench is unbearable. Guess they should have burned it to the down and started over. I will ever stay in an Embassy Suites again.

Points positifs : Location was close to the airport and the larger room was nice. Bed was comfortable.

Points négatifs : The room was not clean. Hair on bed and in bed sheets, hair in bathroom and it had a smell that resembled an unclean room. The t.v. Did not have any pay per view movies for the kids or is to watch. Only cable. The pool was dirty and had a horrible smell of dirty gym socks mixed with too much chlorine. Hot tub was luke warm and cloudy. Pool was also cloudy. The lobby was not as nice as other Embassy Suites.

Points négatifs : J'ai laissé des instructions spécifiques qui n'ont pas été respectées