Wyndham Bund East Shanghai

Points positifs : The room was really nice.

Points négatifs : Staff at the reception is terrible. They are very rude and they don't deserve to work under the 5* Wyndham brand. During my check-in (late evening) a drunk and naked Chinese man came down to the ...

Points positifs : The room was nice, spacious and pretty clean. That's it!!!

Points négatifs : Staff at the reception is terrible! They don't deserve to work under the Wyndham brand! Super rude! They give preference to Chinese clients before they will serve you. And they hardly speak ...

Points positifs : Design layout and space in the room

Points négatifs : They didn't recieve. Y booking and waited for 30 mins, then they founded it. Carpet not clean. Very limited and long waiting time for room service.

Points positifs : Conceirge helpful, Mandy on front Reception was helpful when I lost my camera, she gave feedback as to what she was doing next for me ...and did not just walk off and not return

Points négatifs : Command of English not good...hard to understand customers requests Had to deal with 4 sets of hotel staff before the message gets thru is very frustrating Messy meal area, no clean plates for food...

Points négatifs : The reception gave lower level of room than I booked. I booked a suite with two facades bund view. They gave me city view small room with a heavy smoke smell. I warned before non-smoking as well. ...