Points négatifs: The elevator needs to be up dated! I had to leave the building and go outside to get to lobby
Points positifs: The location, room, and amenities made my stay exceptionally coinvenient, comfortable an pleasant (even under major renovations) for 2 adults and 4 children ages 2-5.
Points négatifs: If the hotel wasn't under renovations, there would be no complaints.
Points négatifs: Was charged above Rack rate.
Points positifs: Staff
Points positifs: Very kind staff, and they took good care of us.
Points négatifs: We liked everything
Points positifs: Convenient location to Cincy's 275 and 75... Great shopping nearby!!
Points négatifs: Some noise from outside disturbed sleep a bit...
Points négatifs: Nothing!
Points positifs: Room was nice and big. Kitchen was great to have. Ceiling fan in bedroom was a pleasant bonus.
Points négatifs: Location was just weird. Located smack in the middle of industrial with nothing around. Also we stayed two nights and never got cleaning service. Had to call front for towels and coffee refill which, to their credit, they delivery in 3 minutes.
Points positifs: The location was great. The staff was very friendly and professional. The bed was really comfortable the rooms were clean. The breakfast was very nice and the Internet with free Wi-Fi that was very helpful with business.
Points négatifs: For some reason doing the night the AC would automatically turn off in the room. I guess it's modern day time efficiency, It got a little warm.
Points positifs: Enjoyed the free internet & breakfast. Hotel employee was so friendly and helpful at the front desk. I left my purse in room when I left she was so helpful in helping me get it back. Would recommend staying here staff was excellent.
Points négatifs: The only complaint we had was at breakfast the kids wanted pancakes and was using the pancake maker but when they came out they will still doughy. We tried several times with same result.
Points positifs: Friendly staff. Everything in the room was in working order and appeared clean overall except for the carpet. Comfy beds. Indoor salt water pool was nice. Good continental breakfast. Easy access on and off the interstate. Would definitely stay here ag
Points négatifs: Carpet had a odor, appeared to need cleaning.
Great breakfast, good workout facility, and friendly staff.
Points positifs: The staff here makes this hotel very enjoyable. They were friendly, helpful, and polite!
Enjoyed our stay, food was amazing. I sleep so good, beds were so comfortable.
Points positifs: Very clean, very friendly hotel
Points négatifs: No had an excellent stay
Points négatifs: I did not think the pool area was as clean as I thought it would be.
I would stay here again. I was traveling with a spouse, daughter and 18 month old grandson. Arrived late, but the staff kept the pool open so he could swim! Impressed with the staff, cleanliness and overall experience. We travel 4-6 times overnight a year for leisure. It was a good buy!
Points positifs: Friendly and helpful staff. Wonderful breakfast selections. Comfy beds and clean!
Points négatifs: Location was difficult to navigate. Could use better signage.
Would stay there again. We were very satisfied.
Points positifs: Room was comfy and clean. Great breakfast and the pool was well maintained and clean. No smoke/icky smells... even in the elevator and hallways!
Points négatifs: The fridge in the room was loud, but we just unplugged it. The bathtub plug didn't work, so the kids had to shower instead. Overall worth it for the price, comfort, and location.
Points positifs: The staff was really nice and professional
Points négatifs: The bathrooms were small
Points positifs: Amazing service from everyone from the front desk to the delicious breakfast to the pool maintenence guy!
Points négatifs: Nothing we didn't like
Points positifs: The jacuzzi tub was really nice.
Points négatifs: Where do you want me to begin? The people upstairs were loud and rude, their jacuzzi tub leaked down into my room... at 7am.
Points positifs: I like the space for parking, I like the staff, they're very nice people. If you are traveling with multiple children, there's no way you can beat the breakfast for the price you pay.
Points négatifs: I think the nightly rate should hover somewhere around $54-$65 (not over that) it shouldn't be $77, or $84 because after tax, you're looking at $100 bucks a night (which in my opinion is not the true value of this place). I travel all the time and stay in all kinds of hotels, very high end, and some lower budgets. this is on the higher end of the lower budget motels/hotels in Cincinnati (your best deal to avoid extreme red tape). Walls are paper thin, riff raff are all through the place, but I noticed it wasn't that that ....that bad. So the value is my main Con. I've stayed here a few times for a week at a time because my kids like the breakfast they offer. But if it was a 2/3 night stay, I would consider Embassy Suites for a few extra bucks.
Points positifs: I liked everything about it!
Points négatifs: Sharonville sucks
Points positifs: Very clean and staff was very nice.
Points négatifs: The mattress was very hard. It was like we were sleeping on the floor. Ended up leaving a day early because of the mattress.
Points positifs: Whenever, we're in Cincy I love staying here. The staff is always friendly and I feel that we get a great value. The facility and the amenities that are offered are always great.
Points positifs: Everything. Location was good. Staff very friendly. Bed was good .
Points négatifs: The smell from the breakfast. They cooked the breakfast down the hall in a room and it didn't smell very good . That's probably because I'm not a breakfast eater.
Points positifs: Room was clean, bed was comfortable, liked that it had a fridge and microwave, pool was a nice
Points négatifs: Wish breakfast had a little more variety
Points positifs: This hotel was very clean. All the staff was polite and considerate. It was well situated. No disguised bad smells. It was quiet and seemed more upscale than the price would indicate. I was very relieved that it was so nice.
Points négatifs: Not one thing would I have changed. I felt safe in this hotel.
Points positifs: Nice hotel
Points négatifs: My friend smoked a cigarette in the room. I was unaware because I was gone. But I was charged 250 dollars for her choice. I can understand a penalty but that price is extreme.
Points positifs: J'aimais tout dans cet hôtel !
Points négatifs: Sharonville est nul
Points positifs: Très propre et le personnel était très sympa.
Points négatifs: Le matelas était très dur. C'était comme si on dormait sur le sol. Nous sommes partis un jour plus tôt que prévu à cause du matelas.
Points positifs: Very friendly staff. Hotel cared about our experience. The Location was perfect for us and plenty of things around to do.
Points négatifs: Housekeeping for room could have been better. Sink was dirty and had toothpaste spatter all over mirror, sink, counter, and faucet. Had to go to front desk to get wash cloth and call front desk for tp because we ran out (wasn't refilled). The bathroom floor looked like it hadn't been mopped for a while.
Points positifs: The king bed was very comfy
Location was convenient to my parents house
Points négatifs: The pullout bed was lumpy
It didn't come with a comforter, we had to call and ask to get one
The suites next to us were being renovated --- very noisy in the morning!
Breakfast was NOT included -- $14.95 for a breakfast buffet which was just OK
Points positifs: the room and the bed
Points négatifs: no free breakfast. we booked on computer, not through you and you denied us breakfast. dumb and you are losing business like mine.
Points positifs: It was clean and a decent price comfortable bed
Points négatifs: The lack of amenities... Had to borrow the iron and put a deposit on it to keep it. Very minimal towels. The set up was a like a motel. Very thin walls.
Points positifs: Staff were very helpful
Points négatifs: The room needs a bit of work but it was very clean.
Points négatifs: Remodelling no furniture in room and baseboards not installed
Points positifs: Location
Points négatifs: Everything else! Dirty, out of date, smelled.
Points positifs: it had free coffee in the lobby. it had pretty new carpet. flowers planted outside the lobby. close to the interstate.
Points négatifs: wadded up piece toilet paper stuck in the peep hole.strong perfumy smell. broken nasty sheetrock touching the tub. a lot of mold in tub. sink faucet was broken and crudy with dirt in it.damage to surfaces. paint peeling. cig burns. i hav pics
Points positifs: Very friendly staff.
Points positifs: location next to highway
Points négatifs: felt a bit worn
Points positifs: The price.
Points positifs: Very friendly staff.
Points positifs: Friendly staff
Points positifs: Location
Points négatifs: Old and outdated
Points négatifs: Disgusting Hotel. Room stinks. That was the most disgusting hotel i had ever been to.
Points positifs: Location was ok. Holes in the bathroom wall near toilet. Gnats and flys in the room. A/C rattled and smelled like mildew
Points positifs: Nothing. Absolutely nothing.
Points négatifs: Brown splatters on walls. Smoke detector ripped off wall. Tv didn't work. Police cruisers in parking lot. People living in rooms. People milling around in middle of the night. Completey disgusting
Points positifs: Bathroom was very clean.
Points négatifs: The air conditioner was leaking water.
Points positifs: Decent for the cost.
Points positifs: Friendly staff
Points positifs: It's right off I-75. Very convenient on and off. The staff is friendly and helpful. This hotel is being renovated. We stopped here going down to SC and again on the return trip. Our first room had not been renovated and it showed. Good budget hotel.
Points négatifs: Understanding the renovations going on, it was all good.
Points positifs: I like that they took the carpet out and replaced it with laminate wood floors
Points négatifs: I did not have a tv remote and the room Phone kept on ringing once every couple of hours I think it was a glitch in their phony system
Points négatifs: Room was not available and I could not get a refund.
Points positifs: Location
Points négatifs: Location of the ice
Points positifs: Location
Points négatifs: Room was small. Bathroom door was jammed
Points négatifs: dirty old
Points positifs: Close to job
Points négatifs: Bugs in shower ,used wrappers stren about room
Points positifs: Breakfast worker was very helpful.
Points négatifs: Unfriendly front desk, was charged four times for the room, still waiting for credit. Ice machines didn't work. Noisy bathroom fan.
Points négatifs: The first room had an issue with a leaky air conditioner that flooded the carpet. I found this with my socks. They changed rooms but it does not get better. The hallways have very old carpet and a lot of duct tape on the seams. Broken light fixtures in the hall, broken glass for the fire extinguishers, a lawn mower tucked under the stairs along with a 3 person seat from a minivan, rolled up signs announcing the renaming of the hotel as the Red Lion. Debris all around the back door area. There were abandoned vehicles in the lot with flat tires. The bathroom was very dirty. It appeared workers had used it. After my shower I could see my footprints on the tub floor. No clock in room. Hallways not vacuumed in days if not weeks. Very old blue wallpaper in the hallway. Landscaping at the hotel has not been maintained very well. Overall I would recommend not staying at this Red Lion. I wonder if their corporate office knows how bad it is. Oh yes, there was an air conditioning unit in the hallway. Not sure why. Bad experience.
Points positifs: Room was clean enough.
Points négatifs: Facilities were poorly kept. Obvious there were several management changes. The hotel staff told me there would be no deposit held for incidentals and there was a $25 deposit on the bill.
Points négatifs: Rooms smoked in and had bad smell not clean
Towels are bad worst experience
For the same price I was able to get a far better hotel in a much better location
Points positifs: Everything was good. Clean, modern.
Points positifs: Insides just been re done except carpet
Points négatifs: Tacky deco. Very small
Points positifs: This was our second time staying here, rooms are pretty great considering the price. Some of the sheets and things have holes in them from cigarettes or otherwise, but they having smoking rooms so yeah... it happens. Everything was very clean and we had no problems. We often fly to Atlanta on budget airlines and stay with family in Columbus Ohio. For the rates, you won't find a better place. No, it is not luxury, no it's not fancy, it's literally a room, a bed, a TV, microwave, mini fridge, AC/Heating unit, and washroom, bathroom, and shower. Perfect for the traveler on a budget that's not looking for any frills.
Points négatifs: The pillows are rather flat and sometimes you get put in a room next to people who are loud. Because of the low price, it can attract party goers. But you can often get moved to a different room if you're uncomfortable.
It's a MOTEL, not a Hotel - seems like there's always a bit of confusion regarding these reviews over that...
Points positifs: Overall it was a good place to stay. The building was a little rough looking, and the room once inside was nice, older, but for the money, it was clean and a nice place to stay. The staff was very friendly and helpful. I would recommend this location for a good place to stay if you are just needing a place to stay at night while on vacation.
Points négatifs: The building could use some updates on the outside, flowers, mulch, paint, etc to give it more of an appealing atmosphere.
Points positifs: Nothing
Points négatifs: The room was very small. You count fit threw anywhere inside the room. It had bed bugs. It smelled. They people were rude. The locks didn't work the bathroom door had a big hole like someone punch it. when I did complaint. About the room I wanted my money. They said no and put me in a different room. Would not recommended thist place at all. If u had to stay here you be better off in a car
Points positifs: The staff were very polite and the room was just fine cleanliness wise.
Points négatifs: The bed sheets weren't very comfortable to me.
Points positifs: The bathrooms were clean, the shower was wet, and the bed was firm... being a Navy guy, I give it 4 stars for the money!
Points négatifs: The microwave in the room didn't work, nor did the mini fridge it sat on top of.
Points positifs: It was a cheap room for the night
Points négatifs: Dirty bed, old TV, gross showers, strange location.
Points positifs: Nothing
Points négatifs: Room service not daily.
Attracts the wrong crowd.
Facility run down
Points positifs: was the price
Points négatifs: The weekend I checked in the rooms smelled like cigarettes smoke bathrooms where horriable the beds looked like someone slept on them the was not enough towels and wash cloths the room 122 had a water leak under the sink!!! the televisions were out dated!!! my other room #123 smelled like cigarettes smoke as well I wanted no smoking in the rooms in the #123 bathroom had some else's clothes in it plus the soap was used no wash cloths and towels in it as well!!! Fri & Sat night they were fights that woke me and my family up I had to call the Front office & tell them to get these people under control !!!! I was not happy at all with this hotel I would N E V E R !!! recommend anyone to this hotel I complained about the noise !!! and #123 bathroom had clothes in it and soap was used he gave me $105 back.
Points positifs: Tout était bien. Propre et moderne.
Points positifs: The mattress was comfortable, but I felt itchy. Probably from all the crack and meth smoked in the room by the previous tenants. You could probably get high from sniffing the mattress
Points négatifs: I've stayed in well over 20 hotels over the course of the last 6 months, and this is BY FAR the worst out of all of them. The definition of "crack motel." To start, I booked a king size room with a hot tub, which my partner and I were pretty excited about. It was a really cheap rate using my Wyndham points. After taking a $30 cab ride from the Baymont we arrived at the Days Inn, only to be told that the hot tub was unavailable because it was broke. The story later changed to "it's fixed but waiting for inspection." We settled for the regular king size because we already paid $30 for a cab. While walking to the lobby we saw about 5 unsupervised children (none of them over the age of 8) running around, one of them was throwing rocks at us and one of them was playing with a lighter. The parents were probably too busy doing drugs to pay them any mind. The room was booked under my name but we paid for it with my partner's debit card. We booked another night the next day because we were waiting on a package. When we went to check in, the same front desk guy said we couldn't get the room because my partner who's card we were using is under 21. (He'll be 21 in December, and the room was under my name anyways) We asked why it wasn't an issue the day before and he said it was a mistake that shouldn't have happened. I was kind of relieved to leave this dump. The clientele looked just as shady as the staff, a lot of prostitution and drug activity. Oh and on day 1 when I was looking for my room (111) I was about 3 doors down from it and a maid that looked like she hadn't been asleep or sober since 1996 misinformed us that the room we were looking for was a floor up from where we were. I'm glad I didn't listen to her or I would have been on a wild goose chase. If you ever have the choice of sleeping outside or renting a room at this crack den, save your money and sleep outside. If you're seeking a prostitute or crack rocks, then this place will be like heaven. Definitely don't bring your kids here!
Points positifs: Clean cheap friendly
Points négatifs: No fitness
Points positifs: They had the shower curtain that arcs out.
Points négatifs: Stack of mattresses outside the building was the first sign this was a mistake. Walls and doors all chipped, all carpets stained. Seedy characters lurking about, did not feel safe. Holes in sheets. Toilet seat cracked and appeared to have feces permanently wedged in cracks.
Points positifs: Nothing about this hotel was good.
Points négatifs: Both of the rooms we had were filthy. Stains on sheets, dirty bathroom tubs and sinks. We checked all 4 beds in each room and found dead & alive bedbugs. We informed the front desk of the unsanitary conditions and left immediately. The front desk didn't seem concerned, just said ok and refunded our money.
Points positifs: Location
Points négatifs: Molded tub, peeling, dirty wash cloths, dust on lamps and around baseboards dead bugs. Older male receptionist rude.
Points positifs: The room was clean and beds were freshly made. Bathroom was clean.
Points négatifs: The overall appearance of the grounds is terrible. There were some seedy looking people smoking cigarettes when we left the building to head to our car. The building seems to be in a state of disrepair. There were chunks of drywall on the floor that was from the hallway walls and ceiling. The carpet in the hallway was filthy and smelled. The windows in the hallway and building were equally as filthy. The only thing this motel has going for it is the cheap price and the room was clean. EVERYTHING else was filthy, broken and dilapidated.
Points négatifs: The foot traffic was undesirable. It was like a truck motel. We only stayed because it was a group of families with different income levels for an event which needed multiple days of stay. I advise do not stay.
Points positifs: The price, staff was nice.
Points négatifs: Room could have been cleaner and in better repair. The facility needed updating and repair and the breakfast was just barely there.