pentahotel Berlin-Potsdam

Early check in, stuffs friendliness

Points positifs : The stuffs in the evening and early morning were great!

Points négatifs : The staff that checked me in was not that friendly. I supposed it was the hotel policy, I was asking whether can I check in earlier since they have room available, however she told me a half day room needs to be charged! So far I have travelled to many countries, even today I am in London, I was here before check in time, the staff was happily to checked me in because they have room available! I was wondering since I will be the one to use the room why half a day of the room charge is needed? Are they changing the bedsheets and replace another room for me????