Trouvez un billet d’avion pas cher pour Berlin

Points positifs : "It was a pleasant and uninterrupted flight with good service by the cabin crew"
Points négatifs : "The boarding procedure at Bucharest Airport was more like boarding a bus - not a big issue but if I had to find one thing to improve that is what I would suggest."

Points négatifs : "Better organization during boarding would be good. People all stand around in a mass blocking others access to the boat ding pass control terminals."

Points positifs : "Pretty roomy seats, food and drinks included in the price."
Points négatifs : "30 minutes late at the take off, but appreciate captain’s comment that airport was busy at the time."

Points positifs : "Service was great."
Points négatifs : "Couldn’t download the entertainment app."

Points négatifs : "Flight was late, we missed our connection, there was no information etc"

Points positifs : "Was on time and staff is always great"

Points négatifs : "Treated like peasants rather than customers. An annoyance to the check in staff rather than someone trying to enjoy a holiday. Totally disgusted with their attitude. Can’t wait for the return leg....."

Points positifs : "Nice and efficient crew, clean plane and sits, sat in Exit row so quite comfortable"

Points positifs : "Oui"
Points négatifs : "Repas"

Points négatifs : "The food honestly"

Points positifs : "Efficient. It was a very short flight."
Points négatifs : "Offer of Wi-Fi."

Points positifs : "Everything went well."
Points négatifs : "The food."

Points négatifs : "Legroom is extremely tight Boarding processes, including weighing of hand luggage are chaotic and feel like they are designed to catch people out."

Points positifs : "The food was excellent and the cabin crew were friendly"
Points négatifs : "Not enough water available as it was a very warm flight and I was quite dehydrated"

Points positifs : "L’embarquement a été super rapide. L’équipage très sympathique et souriante. Pas de turbulence et sortie de l’avion rapide."
Points négatifs : "Rien à dire"

Points positifs : "Personnel très aimable et accueillant"
Points négatifs : "Repas très mauvais"

Points positifs : "Le vol a été assez agréable. L’embarquement c’était un des plus désorganisés que j’ai vu. Il avait au moins 4 files pour finir dans la même porte. Je pense que le terminal 1 B ´aide pas à ça mais un peu plus de personnel pour diriger les passagers ne serait pas mail. Pendant le vol le repas était sympa e bon. ."
Points négatifs : "L’équipage pourrait être un peu plus gentil. Une des hôtesses devait être dans un jour compliqué vu qu’elle n’a pas lancé un seul sourire à personne"

Points positifs : "Crew were v good"
Points négatifs : "Comfort no entertainment, small seats..."

Points positifs : "The staff were nice."
Points négatifs : "Food. Queued too long before we could board."

Points positifs : "Embarquement à l’heure Personnel agréable Petite douceur offerte juste après le décollage"

Points positifs : "Very nice crew! Comfortable aircraft"
Points négatifs : "The three boarding passes sent to my email with no practical option to use them"

Points positifs : "Vol à l’heure, très efficace et personnel très aimable"

Points positifs : "Vol à l’heure, très efficace et personnel très aimable"

Points positifs : "Again a lovely smooth flight that departed on time. The captain spoke very clearly and was easily understood."
Points négatifs : "The seats were uncomfortable for this length of flight and space very limited."

Points positifs : "We had a nice comfortable flight and were delighted to receive the complementary food and drinks."
Points négatifs : "We were slightly delayed and found it difficult to understand some of the announcements from the crew."

Points positifs : "Crew very helpful and happy to assist Good communication"
Points négatifs : "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"

Points négatifs : "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"

Points négatifs : "The flight was delayed ninety minutes and caused us to miss our connection. They refused to do anything to help us out and they were reuse on top of it. We were left praying for a hotel on our own, as well as having to purchase new flights. Absolutely horrible customer service - do not ever for this airline!"

Points négatifs : "Limited space. Unacceptable"

Points positifs : "Very nice crew, had trouble with boarding"
Points négatifs : "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"

Points positifs : "The staff especially the cabin crew were very professional and Courteous. The food was fantastic and served well."
Points négatifs : "Being called to wait to board in a Que when we did not need to like Ryan Air"

Points positifs : "The crew were very professional and polite on board and the food was excellent"
Points négatifs : "The baggage machine at Athens that my friend used seemed to be faulty when the same bag was checked on another machine it was kilos lighter. But the ground staff at that machine a man was very rude to her."

Points négatifs : "The food was all meat and I am a vegetarian"

Points positifs : "The boarding crew was NOT so gentle when he seen my Passport nationality. The flight left on time"
Points négatifs : "The food was as expected. The seats were very good and comfortable."

Points négatifs : "Disembarkation via buses. Not great."

Points positifs : "Personnel courtois, professionnel et aimable. Très compréhensif et serviable, observant une politique vis-à-vis des bagages en cabine irréprochable. Idéal pour les musiciens qui doivent transporter un instrument de moyenne ou petite taille avec eux."

Points positifs : "Personnel courtois, professionnel et aimable. Très compréhensif et serviable, observant une politique vis-à-vis des bagages en cabine irréprochable. Idéal pour les musiciens qui doivent transporter un instrument de moyenne ou petite taille avec eux."
Points négatifs : "Le check-in online n'était malheureusement pas disponible. Certaines difficultés rencontrées avec le site internet faisaient en sorte que la procédure pour obtenir la carte d'embarquement prenait légèrement plus de temps."

Points positifs : "I would tell the boarding man (C. G..?..) that I know that TIME IS MONEY, and for that I pay my money to the air lines to help in doing my stuff (like boarding) GENTLY and respectfully. Actually, when I noticed this from you twice, I had an embression that the passport nationality harms you.... Any way, thank you."
Points négatifs : "Food was good. Chairs were clean and relatevly good. Thank you"

Points positifs : "Best airline in Europe! Excellent service, excellent food, excellent staff and young fleet of aircrafts. I always aim to pick aegean when available to the destination."

Points positifs : "Tout parfait"
Points négatifs : "Rien de relou"

Points positifs : "Service très agréable personnel sérieux et appliqué"
Points négatifs : "Rien à signaler"

Points positifs : "Flight was on time. Crew were good. Flight deck announcements were appreciated."
Points négatifs : "Getting on a bus to the aircraft is challenging with 3 young children and carry on. We couldn’t get a seat. Could not eat the croissant as I’m allergic to chocolate. I’d had no breakfast and that was the only option."

Points positifs : "For a short flight we had a good lunch and good customer service. Seats were comfortable with reasonable legroom."

Points positifs : "Polite"

Points positifs : "short flight but managed to get some coffee/food, very helpful and polite crew as always"

Points positifs : "Was good space."
Points négatifs : "Not informed of any delays on screen or anywhere but somehow Kayak knew before I arrived at airport."

Points positifs : "Legroom Polite and attentive crew"
Points négatifs : "Flight times No onboard entertainment"

Points positifs : "Clean aircraft Legroom Polite service"
Points négatifs : "Delayed No onboard entertainment"

Points positifs : "Personnel tres souriant. Sièges confortables. Collation agréable. Coloriage pour les enfants. Embarquement prioritaire bien géré."
Points négatifs : "Longue attente au moment de l'embarquement. Et avion en retard."

Points positifs : "Everything"
Points négatifs : "Nothing"

Points négatifs : "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Points positifs : "The crew was polite"
Points négatifs : "A canceled flight with poor rebooking and then another 90 minutes delay. 47 hours of travel from Israel to Cleveland"

Points négatifs : "Seat"

Points positifs : "Personnel gentil"
Points négatifs : "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Points positifs : "Timing, easy boarding."
Points négatifs : "Nothing"

Points positifs : "Arriving ahead of time"
Points négatifs : "Too hot in the plane"

Points négatifs : "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Points négatifs : "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Points négatifs : "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Points positifs : "Vol a l'heure Personnel avenant"
Points négatifs : "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Points positifs : "Ok"

Points positifs : "Sympatique"
Points négatifs : "L'embarquement."

Points positifs : "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Points négatifs : "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Points positifs : "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Points négatifs : "Le personnel de sol était très mal"

Points négatifs : "Pedí que me manden la factura del vuelo y no me a llegado nunca."

Points négatifs : "Le retard et la prise en charge à l'arrivée"

Points positifs : "Friendly staff"
Points négatifs : "My airfare includes baggage with the receipt yet the agent at check in said I had to pay for luggage and I didn’t book with them directly. Low service level."

Points positifs : "MeL and wine"
Points négatifs : "3+3 seating in biz class"

Points négatifs : "Were not there to rate but someone paid you an extra fare so you made double the money on one 2 seats! BRAVO Standing Ovation!!!"

Points négatifs : "Legroom a little scarce on a 12-hour flight, even though I'm only 5'7" tall."

Points négatifs : "We booked flights with more than 75 mins connection time in Madrid but then the airline changed their schedule which reduced our connection to less than 55 mins. I was traveling alone with my 5 & 7 year old and we had to run non-stop from our 1st domestic flight to the international one, changing terminals, passing passport control (huge lines), and another security. No help from Iberia at all in terms of providing any assistance like a shuttle bus, quick passage thru passport or security. And they were nonchalant in terms of “if you miss your connecting flight, it’s your problem...”. Come on, we paid $4,500 for 3 tickets, and deserve better customer service than this, specially when you changed the flight schedule for your operational reasons!"

Points négatifs : "We had to walk onto the tarmac and climb up stairs to board the plane carrying our luggage and small child."

Points positifs : "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Points négatifs : "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Points négatifs : "Short flight so no type of entertainment or drink/food service."

Points positifs : "Movie selection. Decent room in each seat. 2x4x2 setup is nice."
Points négatifs : "Bad service. Attitude from flight attendants. Food just okay."

Points négatifs : "Changed our seat without notification and didn't help. We talked to 4 gate agents, the boarding gate agent and 3 crews, and they didn't try to help, at all. The pillow had coffee stains and eye make up, even though they were wrap in plastic...."

Points positifs : "Left on time, arrived 40 min early."
Points négatifs : "The food was the worst on an international flight (out of more than 30)"

Points positifs : "Everyone was very nice"
Points négatifs : "Some more space"

Points positifs : "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Points positifs : "Équipe que je plains d'ailleurs."
Points négatifs : "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Points négatifs : "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."

Points positifs : "Crew - all professional and helpful. We left on time/arrived early - no mishaps. Movie selection - excellent, made the time go faster for first flight. Very comfortable the first flight. Pleasant experience."
Points négatifs : "Food was not so great. Too much fat on the chicken. The salad smelled off/bad and didn't look appertizing. the beverages too smaller cup/quantity given (hot tea)."

Points positifs : "Seat comfort entertainment and food"

Points négatifs : "Extremely uncomfortable and no food or drinks with basic fares (have to wait for separate paid cart). Watched a sick woman be told to go away when she asked for water."

Points positifs : "Embarquement efficace"
Points négatifs : "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Points positifs : "Vol correct et à l’heure"
Points négatifs : "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Points négatifs : "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Points négatifs : "1h15 de retard"

Points négatifs : "Bagage abîmé en soute"

Points positifs : "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Points positifs : "Nothing"
Points négatifs : "The flight crew only cared about their first class passengers."

Points positifs : "Took forever to board. Had to take a bus to plane. Last on, no overhead space."

Points positifs : "Nice crew and good selection of movies and music."
Points négatifs : "Legroom is limited so it was hard to sleep."

Points positifs : "Everything"
Points négatifs : "I really enjoy flying in your airline"

Points positifs : "Rien !"
Points négatifs : "Le prix du billet pour la prestation. De plus une surcharge bagage de 195€, alors qu'au moment de la réservation il n'y avait aucune possibilité d'intégrer des bagages. J'appelle ça tout simplement du vol. Le client est pris devant le fait accompli et n'a que le choix de payer... Bref, je ne recommande nullement cette Vie aérienne."

Points positifs : "Rien ! Et je pèse mes mots. Je ne suis pas en colère, j'écris ces commentaires à froid."
Points négatifs : "Le prix du billet pour la prestation. Pas à boire, pas à manger. Sièges usés, défoncés..."

Points positifs : "A321 feels outdated but the seats were not bad for sleeping. It was a basic 3-hour flight."
Points négatifs : "Stuff was busy SELLING drinks and food. When I asked for a glass of water the stewardess said she would come back after this round... no she didn't. Although it didn't matter that much for such a short trip."

Points positifs : "Attention and FOOD! Although it was a very small brunch it was amazing!"

Points positifs : "Good"
Points négatifs : "Good"

Points positifs : "The crew."
Points négatifs : "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"

Points négatifs : "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"

Points positifs : "The extra legroom in the Classic Package Seats."
Points négatifs : "The snacks where a little on the dull tasteless side."

Points positifs : "The seats are comfortable.nice leg room."
Points négatifs : "Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better."

Points positifs : "New plane, great seating."
Points négatifs : "Food should be tastier and boarding should be more efficient and on time."

Points positifs : "Nice crew."
Points négatifs : "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."

Points positifs : ":("
Points négatifs : ":("

Points négatifs : "Haven't made it there yet still in Lisbon and no way to make it to cruise ship on time."

Points positifs : "Fairly new plane with clean/comfortable seats"
Points négatifs : "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Points positifs : "It was one of my best flight"
Points négatifs : "Everything is perfect"

Points positifs : "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Points négatifs : "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"

Points positifs : "Only the on board crew lived up to Tap's normal standard"
Points négatifs : "Boarding chaotic in Copenhagen. Food very poor this time"

Points positifs : "Flight was canceled"
Points négatifs : "Flight was canceled"

Points positifs : "Flight was canceled"
Points négatifs : "Flight was canceled"

Points positifs : "Nothing"
Points négatifs : "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"

Points positifs : "Space in the cabin"
Points négatifs : "Language included"

Points négatifs : "Too late with delay"

Points négatifs : "It cold be better if there is no flight delay which put in cause all our plans!..."

Points négatifs : "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."

Points négatifs : "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"

Points positifs : "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Points négatifs : "Flight was delayed which was out of their control"

Points négatifs : "Been on schedule"

Points positifs : "The plane was fairly new, clean, and comfortable seats."
Points négatifs : "A better selection of the main meals in business class."

Points positifs : "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Points négatifs : "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"

Points négatifs : "We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!"

Points positifs : "Very on time, smooth take off and landing and friendly staff."
Points négatifs : "Perhaps spirits offered other than just wine. And a vegetarian food option."

Points négatifs : "Again contact to customer service ahead of the flight was impossible I sent 3 messages about travel with ESA dog and got no response"

Points positifs : "Seats are comfortable and room for pack pack under seats"

Points négatifs : "Timing of food"

Points positifs : "The plane was comfortable the free drinks and food and crew were friendly."
Points négatifs : "Can't think of anything!"

Points négatifs : "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."

Points positifs : "The crew were excellent during the flight."
Points négatifs : "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."

Points positifs : "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Points négatifs : "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Points positifs : "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Points négatifs : "Unfortunately I had problems at airport security which wasn’t very pleasant!"

Points positifs : "Flight left approx. 20mins early, good service and efficient handling by crew."

Points positifs : "The flight crews were polite. The short flight journey included a simple light lunch with drink."
Points négatifs : "The flight departure time was delayed for one hour."

Points positifs : "everything was fine. nothing specifically wrong or bad."
Points négatifs : "had the same food the third time this week. they could do more"

Points positifs : "Seats were Comfortable"
Points négatifs : "N/a"

Points positifs : "On time flight, food served was decent, and flight crew was pleasant."
Points négatifs : "Nothing, great flight."

Points positifs : "You can charge your devices (only in one plains from London to Portugal)"
Points négatifs : "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"

Points négatifs : "Two flights today. Both over an hour delayed."

Points positifs : "Refuel was quick and we were back on air in less than 30 min... Wich was great.."

Points négatifs : "Stuardes don't have a sense of what costumer service is.. 6 hour flights and their plain aren't equipt with monitors to watch and entertain yourself Thank God I understood portugués but their translation to English was poor Food was not amazing I've been traveling since I was 6yrs old and I never felt so strongly about an airline... Not even easy jet"

Points positifs : "Quick... I was happy to be out of there"

Points positifs : "Space was actually good."
Points négatifs : "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."

Points positifs : "Friendliness of ground and cabin crew"
Points négatifs : "2 hour delay, but nobody at Manchester Airport Kept us indormend. Food on aircraft was poor (basically a coleslaw sandwich). Long drive from plane to terminal. Bags took forever to come"

Points négatifs : "Slow delivery of bags in Lisbon"

Points négatifs : "Late"

Points négatifs : "Book wheelchair assistance for flight, all went well. At destination Lisbon, no wheelchair no assistance very poor service."

Points positifs : "Price"
Points négatifs : "The boarding was very slow and to seat to small for me."

Points positifs : "It was a very nice, standard flight. Nothing remarkable good or bad."

Points positifs : "The was not confortable"
Points négatifs : "Having more entertaiment"

Points positifs : "On time"
Points négatifs : "Seats and legroom"

Points négatifs : "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."

Points négatifs : "Baggage claim was nearly one hour long"

Points négatifs : "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."

Points négatifs : "Not even water is offered to people"

Points positifs : "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."

Points positifs : "Quick and convenient"
Points négatifs : "Delays are always an issue"

Points négatifs : "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"

Points positifs : "They changed the flight schedule and i asked them for refund and i did not get my money back"

Points négatifs : "Delay..."

Points positifs : "Everything was fine"
Points négatifs : "No problems"

Points positifs : "Not full flight"
Points négatifs : "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"

Points positifs : "We departed on time It was cheap to check a bag"

Points négatifs : "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"

Points positifs : "The flight was on time."
Points négatifs : "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"

Points positifs : "The crew were very nice"
Points négatifs : "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"

Points positifs : "All went well with no interference."

Points négatifs : "The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!"

Points négatifs : "Free tea & coffee would be ideal"

Points négatifs : "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"

Points positifs : "The crew was personable. Flight was on time."

Points négatifs : "Transavia delayed 1:30h the flight."

Points négatifs : "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."

Points positifs : "Everyone was happy trip went great price aircraft clean crew nice!"

Points positifs : "very nice crew"
Points négatifs : "no pre-checkin on my return flight"

Points positifs : "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
Points négatifs : "I liked it all!"

Points positifs : "Cheap ticket"
Points négatifs : "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."

Points positifs : "great crew and exellent service"

Points positifs : "Cheap. Gets you from one stop to the next."
Points négatifs : "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."

Points positifs : "Plane comfort was normal to good."
Points négatifs : "Boarding staff at Orly was disgustingly rude."

Points négatifs : "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."

Points positifs : "That I could finally land in Madrid, actually a quick flight!"
Points négatifs : "The delay in the flight, a mess at the time of boarding the plane, just terrible!"

Points négatifs : "1 hour delay."

Points positifs : "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Points négatifs : "Nothing not to like."

Points négatifs : "Nacing."

Points positifs : "Flight was on time"
Points négatifs : "Boarding and disembarking were poor"

Points positifs : "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Points négatifs : "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."

Points positifs : "Terrible experience. From sub par USA style security lines to delays, poor boarding.... Gong show."
Points négatifs : "See above"

Points positifs : "We were sent to Kiwi booking to complete the ticket booking. Flight was canceled due to strike but we weren’t informed this till at the airport. This is likely because airline only has Kiwi contact info and never reached to us. Kiwi also didn’t inform us. We were stuck at airport for 6 hours trying to contact airline. Phone can’t be reached. We talked ied WhatsApp Facebook tweeter. All takes like one hour to get response. In the end flights can’t be rescheduled we had to book new flights ourselves and find hotel to stay. They won’t cover for hotel either. The flights refund is now funded to Kiwi which we also need to find time to argue with Kiwi to get back. DOnt know how long that may take. The overall experience has been terrible"
Points négatifs : "Transavia should have more capacity to hold customers requests. The representative from Transavia at airport provide absolutely no help. Just told us to WhatsApp Transavia. If that’s the approach then more people should be there responding WhatsApp comments not like no response within one hour. Kiwi is of no help as well. If flights get canceled agents should provide us updates as well. When we contacted kiwi in the airport Kiwi even denied flight cancel."

Points négatifs : "Crew were very rude"

Points positifs : "Gets the job done. Quick flight, well managed. Crew members were nice."
Points négatifs : "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."

Points négatifs : "I did'' that we have to pay for have water to drink !"

Points négatifs : "water is not complimentary"

Points négatifs : "Poor attitude from ground service at the boarding gate"

Points négatifs : "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"

Points positifs : "Cheap"
Points négatifs : "Awful customer service, no way to handle issues or problems. Their website had a glitch that didn't allow us to pay ahead of time for checked luggage. Calling them didn't help as the call center has no ability to change anything on your booking. At the kiosk they charged us double to check our bags because that's just how that works, even though their website ate our credit card information and didn't give us an ability to pay for luggage before check in online. The whole experience has made me decide to never use them ever again."

Points positifs : "Staff in the plane and food options"
Points négatifs : "The major slowness and inefficiency to board and the major delays. Trapped in te plane when they would clearly know that the destination airport would not receive the plane late because of the airport space limitations."

Points positifs : "Nous avons été obligé de donner notre bagage dans le souk chose que nous n'avons pas souhaités vue notre itineraire, conséquence nous avons raté notre train, une perte de temps d'une heure :-("
Points négatifs : "Si nous avons décidé de prendre notre bagage dans le cabine et avons reçu autorisation de votre part, c'est au team de s'assurer que chaque voyageur peut prendre son bagage dans la cabine comme il a souhaité au moment d'achat de billet."

Points positifs : "La vitesse que l'avion a mis pr relier Paris à Edinburgh"
Points négatifs : "Les sieges a bord, le personnel et la prestation repas j'étais serré à bord pourtant je fais 1m90 j'étais juste presser de descendre de l'avion"

Points positifs : "Great Crew! On time dep and arrival!"
Points négatifs : "Cumbersome boarding process"

Points positifs : "We knew that the gate would close 15-30min early since we traveled to Europe before. We also knew that checkin differs from American standards-you get a few minutes notice to board or get left behind."
Points négatifs : "Warn travelers of exorbitant check bag fees. It's ok to pay 120 euro if you know you brought a lot of clothes for comfort, but if it's a surprise expense, not so fun."

Points positifs : "The crew on the plane handled the difficulties of a passenger well."
Points négatifs : "The repeated delays and mix up with seats which then led to an irate passenger who made ALL of us miserable. She was moved next to my daughters and took her anger out on them by yelling and demanding things most of the flight."

Points positifs : "Nothing"
Points négatifs : "They scam you on luggage. We purchased hold luggage prior, were told not to check it in, then forced to pay for it at the gate which was 60 euros per bag. Not sure if we’ll get a refund. But it was a really bad experience. One employee was kind, the others treated us very poorly."

Points positifs : "Le départ du vol est bien à l’heure et l’arrivée est en avance (20 mn). Easyjet est une très bonne compagnie low-cost. Le prochain vol de la même compagnie sera dans 3 ans en Croatie..."
Points négatifs : "La distribution des boissons gratuite sera un atout !"

Points négatifs : "Il est dommage d'avoir pu cumuler sur un vol Aller/retour deux retards sur un vol intérieur dépassant allègrement le temps passé dans l'avion."

Points positifs : "Arrivée à bon port"
Points négatifs : "Pas 4h30 de retard"

Points positifs : "My flight got cancelled. The crew was extremely rude at the airport. Ended up taking another flight to Luton airport instead of Gatwick. Once landed the luggage pick-up took almost an hour. Then, I had to to take a bus and two trains to get to a hotel in Gatwick. The whole experience was horrible."
Points négatifs : "Everything"

Points négatifs : "Time of departure"

Points positifs : "Le personnel de bord a été sympa, l'embarquement assez rapide. Nous sommes arrivés 20 min en avance."

Points positifs : "Le personnel de bord était très agréable et acceuillant"
Points négatifs : "On nous (tous les passagers avec un Trolley) a obligés de mettre notre valise cabine en soute! Ce n‘est absolument pas normal. Soit Easyjet decide qu‘il n‘y a plus de bagage à main sauf sac à main soit ils acceptent un bagage à main dans l’avion, car à l‘allée c‘était pareil...."

Points positifs : "Personnel serviable et agreable"
Points négatifs : "Ras"

Points positifs : "Friendly crew."

Points positifs : "Labas"
Points négatifs : "laaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaabaz"

Points positifs : "Crew was friendly"
Points négatifs : "Seats are uncomfortable"

Points positifs : "Très pratique en semaine depuis Bordeaux sur Tel Aviv a un prix très abordable"
Points négatifs : "De ne pas annuler le vol en semaine entre le 1er avril et le 15 juin"

Points positifs : "Les horaires du mardi et le prix"
Points négatifs : "Vous allez supprimer les vols du mardi..."

Points positifs : "Th me crew members were friendly"
Points négatifs : "Timeliness"

Points négatifs : "bus a l euroairport de l avion.. comme des sardines !"

Points positifs : "Fast boarding, nice crew"
Points négatifs : "The flight should’ve taken 1.25 hours. Ended up arriving in Berlin 3 hours later. Seats are very crammed"

Points positifs : "Les vols du mardi vers Tel Aviv sont parfaits Beaucoup de gens qui se rendre à Tel Aviv ne voyagent pas le samedi. Si vous deviez maintenir un seul vol par semaine alors seulement Mardi !"
Points négatifs : "Vous allez abandonnez les vols du mardi pendant 2mois et demi (avril-mi juin) pour les reprendre le mercredi Va pour le mercredi au lieu du mardi, mais pourquoi interrompre ?"

Points positifs : "Horaire respecté, pas de soucis particulier"
Points négatifs : "Confort des sièges"

Points négatifs : "Seats are very small. Luggage space limited."

Points négatifs : "Le prix est très chère"

Points positifs : "Pas de retard"
Points négatifs : "Pas de divertissement ni de repas Café reste cher pour faire passer le temps"

Points positifs : "Easy"
Points négatifs : "Standing in the cold waiting to board."

Points positifs : "Avion récent, équipage efficace."

Points négatifs : "They charge you for a carry on and Budapest AirPort everything is very complicate so you can not pay for the suitcase when you check in you have to go to other office and then come back were you started. At the plane they don’t give you nothing no water, nothing. They are no kind."

Points positifs : "L’équipage a été efficace et rapide dans l’embarquement. Personnel souriant et disponible. Vol agréable et sortie rapide."
Points négatifs : "RAS"

Points négatifs : "Boarding delayedchaotic"

Points positifs : "I liked the price of my flight."
Points négatifs : "The flight was delayed over an hour and there was no update on the app to indicate it. A lot of time wasted waiting in the airport and a very late arrival in Manchester."

Points positifs : "Tout était parfait"

Points positifs : "Nice plane"

Points positifs : "La gentillesse du personnel . L’initIative de soutenir une cause humanitaire( les conséquences des incendies en Grèce)"
Points négatifs : "Le retard , comme d’habitude sur Easy jet même s’il était dû en partie à l´impossibilite de décoller à cause des orages à l´arrivee. L’aeroport De Berlin est Shonefeld.... avec tous ses escaliers, c’est indigne d’une grande capitale de ce beau pays qu’est l’Allemagne!!!"

Points négatifs : "flight delayed by approx. 3 hours, no info from easyjet, airport boiling hot, no air-con in airport and packed out. there was no-one to supervise passengers off plane, which led to further delays and resulted in missing hourly train from Gatwick back into London."

Points positifs : "Crew are friendly and helpful."
Points négatifs : "All beverages and food are for purchase. Not much of services."

Points négatifs : "40 min de retard .. on est arrivés hyper tard à l’endtoit pour se loger, donc perd de temps por visiter et se baigner à la mer!"

Points positifs : "rien"
Points négatifs : "Trop de retard. Pas confortable."

Points positifs : "Flight departed and arrived ahead scheduled"

Points négatifs : "Crew very rude and not informative"

Points positifs : "We left and arrived on time."
Points négatifs : "EasyJet’s process for boarding is a bit odd. Everyone piled up at the gate in one big cluster, then blocked others from getting on as they were called. I even saw one person duck under the rope and cut in front of everyone else."

Points positifs : "Everything waa straightforward. No major issues."
Points négatifs : "Our seats did not recline. In addition, the gate to board at the Amsterdam airport would benefit from more chairs as everyone was waiting in a line for some time while waiting to board."

Points positifs : "Le speedy bording"
Points négatifs : "Le retard du vol"

Points positifs : "In flight entertainment that you don't have to pay for... Glad europe is finally catching up with North America"
Points négatifs : "Boarding was a mess the aircraft was waiting for a stand for 10 minutes in Paris and boarding was not smooth. Over an hour late and I'm told this is a regular thing"

Points négatifs : "Seit dem die Rückenlehnen nicht mehr zu verstellen sind, ist an schlafen nicht zu denken und bei 3 Std. Flug mit Rückenschmerzen zu rechnen. Auch bei günstigen Preisen muss es doch kein Horrortrip sein, vor dem man jedes Mal Beklemmungen hat, wie man ihn überstehen wird."

Points négatifs : "I wasn't able to be on the flight because they didn't schedule a realistic amount of time to make the connection."

Points positifs : "Encore Elena comme chef de cabine: quelle gentillesse, efficacité et quel charme!"
Points négatifs : "L'alerte à la bombe ou bagage abandonné à l'arrivée: 30 mn d'attente..."

Points positifs : "General flight was inexpensive, minus all the additional fees."
Points négatifs : "The flight was delayed an hour on the tarmac, the plane was incredibly uncomfortable, we were charged an insane amount of money for our back packing bags because they were “odd sized.” I would not suggest using this airline unless you have no other option."