Hawthorn Suites by Wyndham Tempe/Mesa/Phoenix Area

Points positifs : The room was nice and roomy we had the suite bed was comfy free breakfast was pretty good compared to other hotels that had free breakfast

Points négatifs : did not like that when we arrived at the hotel we checked in they gave us our keys and went to our room and the door would not open had to go back down to the lobby so that they could activate it this happened last time we stayed here .

Awesome

Points positifs : Big home like comfortable rooms, clean inside and out, big confortable bed, nice and polite staff thumbs up for this property

Points négatifs : Slow elevator,

Points positifs : Enjoyed breakfast, room size, appliances in room.

Points négatifs : The pool, to small.

Nice stay, however. ..

Points positifs : Hawthorne Suites is a nice hotel for the money. The location is good. All the stores and restaurants are right there. For the most part I would recommend this hotel.

Points négatifs : They desperately need to increase front desk staff. They may need to hire people who will show up. At check out two families were waiting to leave but the attendant was busy in the cafe setting up breakfast. Breakfast could be an hour earlier, we had a plane to catch and could not eat at the hotel. The big issue was a faint odor in the room. A scent reminiscent of tobacco alternative use. Room 311.