Hôtels près de Trivandrum Secretariat - Thiruvananthapuram

Points positifs: Les chambres sont spacieuses et propres avec une vue superbe La nourriture était excellente Accès facile aux attractions Aller et venir de l'aéroport est facile

Points négatifs: Pas grand chose

Points positifs: From the moment we walked into Viana by Taj, Trivandrum, we were given great service. Thank you to the entire staff for an outstanding stay! Beautiful hotel. This is why we always book with Taj hotels!

Points positifs: La literie était exceptionnelle, les équipements modernes, l'accueil très professionnel

Points négatifs: le petit-déjeuner pas clair (à la carte, buffet...), repas très moyen au restaurant

Points positifs: The staff service. Spacious and well maintained rooms.

Points négatifs: Vegetarian Food variety and it's price!

Points positifs: The staff are courteous, helpful and cheerful, the service is excellent and generally one gets value for money

Points positifs: Le personnel adorable. Les chambres parfaites. Literie parfaite. Salle de sport parfaite. Tout parfait.

Points négatifs: Rien.

Points positifs: globalement le style mais aussi une attention particulière de trouver le matin, à la porte, un journal "français".

Points négatifs: rien

Points positifs: Staff are really nice. Especially the ones in the resturant, they are super active and attentive with the needs of the people. I enjoyed the attentive of the staff during my breakfast at the resturant

Points négatifs: The washrooms near the resturant need to be kept clean. There is a foul smell when you enter the washroom.

Points positifs: Breakfast spread - Comfort of the Beds - Swimming pool

Points négatifs: Washrooms could have been better for the price paid

Points positifs: Excellent staff, attention to details and ready to improvise. I found many of the restaurant boys and chefs remembering the guest and making sure they get what they want. One of the chef's, Godwin, made sure I had what I liked every morning.

Points négatifs: A la cart delivery to room is very late and found continental dishes with insufficient quantities. At the buffet (breakfast or lunch) the delicatessen-spread was either all chicken or not at all, unless specifically asked for Ham & bacon.

Points positifs: Beds were comfortable!!

Points négatifs: Washrooms could have been a little better for the price of the room!

Points positifs: Food was good though options have been reduced compared to previous years

Points négatifs: Room was dusty

Points positifs: Staff behavior and food were very good

Points négatifs: Room upkeep and facilities were below my expectations

Points positifs: Nice & Modern Hotel Friendly staff Clean

Points négatifs: The breakfast was more into the area where the hotel is , not much international options , most of the food was spicy .

Points négatifs: Bathroom had health faucet to the left which is quite surprising! Food was average

Points positifs: Good Breakfast with reasonable choice and spread.

Points positifs: Roof Top Restaurant and hospitality

Points positifs: Good staff

Points négatifs: Small old room...needs renovation

Points positifs: None, really nothing I liked about this hotel!

Points négatifs: I found the duty staff at the reception very rude, unprofessional, do not attend things on time and very laid back. I was told a double bed will be provided but found two single beds in my room. When I called the manager insisted and kept saying they have no double beds but single and king beds. I asked him to change to a room with a king bed he said 'No'. He later agreed they would join the two single beds to make a double but never came. I was using the same face towel for three days. I literally begged to get a new face towel the third night I was there. The area has no good restaurants so guests are forced to use terrace restaurant. When I arrived I had 6000 rupees which I exchanged from the airport. I was planning to exchange money next day. However, the receptionist and duty manager demanded I get access to the room only after I pay the whole 3 nights rent. Finally they agreed to give access to me when I paid all the 6000 rupees with me. I had no money left even for my dinner. Later, I approached the reception and asked if they could exchange some money for me to have dinner but they refused. This was a terrible hotel and main staff are unprofessional and rude.

Points positifs: Location was good

Points négatifs: Poor staff. Need training in hospitality. Especially the front office staff

Points positifs: Staff is very polite and helpful ! Good food and service at their buffet and ala carte restaursnts and concierge was very helpful in our local tour arrangements ! Very clean hotel ! There is a room to improve for more excellent standards

Points négatifs: Just the amenities provide such as toiletry bath towels bed linens can be much better

Points positifs: Special mention to the Pool Area. It was 100% HYGIENIC and nothing to say more. The hotel is maintained very well. ""Special Kudos to the staffs and management"" Especially kids enjoyed very well in and around...

Points négatifs: Nothing to mention..... Because it was a pleasant stay for us in all manners and no bad comments for us.Really liked the premises of SP GRAND DAYS.

Points positifs: The bfast was good and the restaurant staffs were helpful.

Points négatifs: Very dissapointed. Hotel not well maintained, corridors too dirty. Rooms not clean and cupboards were broken. Water pressure in bathroom was very bad. Overall very bad. Will not stay there anymore

Points positifs: A delightful and quirky little hotel with 'attitude' is the nearest I can describe it. The window into the bathroom - quirky and fun! The little messages of 'happy happy' and 'smile' and positivity whether on toiletry packaging or staff badges made you smile back in return. The hotel has a grand entrance and the staff are absolutely the best part of the hotel for friendliness, and responsiveness. Restaurant staff may have been a tad over attentive but you can't help but love 'em. 5 Star rating for value for money.

Points négatifs: The carpeted corridors leading to the rooms could do with regular vacuuming, or replacing altogether with tiles. The small square tiles near the sink and the walk in shower were unnecessary, and roughly done, although the bathroom was quite clean overall.

Points positifs: Quality of food and service deserves appreciation !

Points négatifs: The check inn time should have been a little flexible.

Points positifs: You guys hv phenomenal staff all caring and taking the extra edge to treat guests.

Points négatifs: 1. Reception don't have air conditioned turned on.what logic to turn it off. Management needs to understand if you don't take care of employees how do they perform well. Guys looking all sweaty and wet is not wat a guest wants to experience in the reception. I understand you are here to make money but at least a fan on the checkin counter and one fan near visitors area wouldn't add more cost. Employees are assets and if they are irritated thats the face you are projecting to the guests.

Points positifs: Staff in the check-in counter, housekeeping , restaurant namely sujit, vishnu, iyyappan and fathima were prompt in their service.

Points négatifs: Lack of sofa or chair in the room. The revolving deskside chair was broken. TV could do with replacement in room 309

Points positifs: Prices are very high

Points négatifs: Comfort and breakfast

Points positifs: Good servise, Comfortable stay..

Points positifs: Clean room. Great AC. Good location. Excellent restaurant. Staff were all wonderful and accommodating.

Points positifs: Very helpful staff especially Ayyappa in the restaurant.

Points positifs: Restaurant staffs are good

Points négatifs: Nothing to attract,feel like local

Points positifs: The food was very nice even its just as expensive as the other hotels. Gave extra time to check out at no extra cost.

Points négatifs: Free Airport pickup was promised then broke the trust and asked for money, left my parents stranded. Continuos power outages , no generators which is not suited for a standard hotel . Air conditioniting was very poor or non existent. All the extra services or items you use from the hotel are extremely expensive. Staff try to tell you reasons rather than trying to solve issues.

Points positifs: Location. Cleanliness. Buffet breakfast.

Points négatifs: The food could have been a lill better.

Points positifs: Staffs are very friendly and place is clean and comfortable.

Points positifs: The location was very convenient . Breakfast was good

Points négatifs: There was no hot water in the morning. Dinner was not good at all. Service was not up to standards

Points positifs: I’m with my family very happy

Points négatifs: I’m very happy

Points positifs: Nice breakfast. Cleanliness

Points négatifs: Service should improve.

Points positifs: Location excellent. Size of the room and layout was good

Points négatifs: Property needs maintenance and it needs maintenance. Room Service Food is not good at all. Didnt like it.

Points positifs: Location and breakfast was good

Points négatifs: Central AC temperature in the room could not be controlled

Points négatifs: Neee more TV channels like football and English movie channels