Country Inn & Suites By Carlson, Topeka West, KS

Points positifs : Convient location. Friendly staff.

Points négatifs : Room itself was fine but bathrooms were in rough shape and in need of updating. The biggest issue is the hotel had no water the night we stayed. We were at an event outdoors all day in over 100° weather and when we got back to our room there was no water to shower, wash up or even flush the toilet. When I tried to call front desk they had taken their phone off line. I presume not to have to field anymore complaints and questions about the lack of water. We had used this hotel about a week before for a late night stop over. We checked in around midnight and when we got to our room it was already occupied and we walked in on other guests in the suite who were sleeping. When I went back down to the desk to tell them they argued with me that the room was not occupied. Was given a new room but scary experience that someone could walk in out room if we were out to dinner or asleep.