Avis des clients
Note globale
7,2 Bien
Basé sur 14 avis
Note générale
7,1
Propreté
7,9
Confort
7,6
Prise en charge/Retour
6,3
Rapport qualité/prix
7,0
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Voitures de location à Henderson - Avis et annuaire des agences
Agences
╳
Avis
Agences à Henderson
1275 Warm Springs Road, Suite 110
(1) 702-433-2259
Budget
Avis sur Budget
Agences
╳
Budget
Agences à Henderson
183 North Gibson Road
+1 702 790 2603
280 North Gibson Road
+1 702 749 9230
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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2,0
Worst Rental Company Ever!
Points négatifs : We showed up as scheduled to pick up our minivan rental for our summer family vacation. We first had to wait over 30 minutes just to begin the rental process. Then they did not have a vehicle for us and were unwilling to help us find a minivan in the area. They were rude and completely left us stranded. We had prepaid our hotel stay and prepaid tickets to the theme park but with no rental we couldn't take our 4 children on vacation. WILL NEVER GO BACK!!
avis de
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3,6
Never Again
Points positifs : The sleekness of the car, Bluetooth capability, good AC and fair gas mileage.
Points négatifs : When we went to pick up our car at the location I picked, there wasn't a car for us there even thought I reserved one 2 weeks ago. The guy called around for twenty minutes or so and finally found one that could be delivered to their store. He said it would be another 30-40 minutes until it got there. I reserved a car to pickup on a certain day and time, I expect a car to be there. I couldn't just wait around for that long so I went to pick it up at the other store. I had to wait another 20 minutes for them to help me and then when I finally got a car, the keys didn't work. I eventually got one that worked and got on the road an hour and a half after I had anticipated. I will never use Budget again.
avis de
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10,0
Points positifs : The car had excellent gas mileage and was comfortable. The service was great when I picked the car up.
Points négatifs : Wish the people at the dealership knew where the rental drop off was, I ended up being late because of their confusion.
avis de
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10,0
Points positifs : xm radio included.
Points négatifs : fire engine red color. this was only choice and I hated it.
avis de
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6,8
Points négatifs : Had to go from one office to another, cause they didn't have the car we renter at the office where we should pick it up The car type was SUV Jeep or similar, but we ended up with KIA sportage, which I don't think fit the description Had to pay much more for the insurance than what was stated on the website
avis de
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8,8
Deceptive location
Points positifs : Julio C at Budget was awesome- kind, helpful, tried to be as accommodating as possible.
Points négatifs : When I rented the car online I requested pick up and drop off from Las Vegas Airport. It booked me instead to a location in Henderson NV- a totally different location (but I am a tourist- how am I supposed to know that?!). Thankfully, Julio C helped me out but not after massive amounts of unnecessary confusion
avis de
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4,4
Not what I reaerved
Points positifs : Staff was nice.
Points négatifs : Could not pick up the car where reserved. Had to wait until the next day to pick up the car at the Las Vegas airport and Budget raised the price.
avis de
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10,0
Points positifs : Mark D the Manager was Super!
avis de
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4,8
Was not told correct information at drop off
Points positifs : Easy pick up. Location close to me. Pricing good.
Points négatifs : At drop off, told no courtesy late time. Found out later it is 29 minutes. Also told that I picked up car at 4PM as per contract. That time was the original reservation time I signed up for. I never got to the location until 4:20PM. I returned the car right around 4:50PM. Timing was so close that I cannot say if I returned within the 29 minutes or not. I was told the late fee was $31.50 per hour. Since renting the car another day was $31, I elected to take the car out another day. I may have brought the car back late but it seems I was still screwed over by the service person's lack of knowledge or lying to me.
avis de
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4,0
Horrible
Points négatifs : The rental car was horrible out of balance shaking bad
avis de
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10,0
Points positifs : XM radio inclus.
Points négatifs : MOTEUR feu rouge. ceci n'est arrivé qu'à choisir et j'ai détesté.
avis de
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10,0
Points positifs : Mark D la responsable, était super !
avis de
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10,0
Points positifs : The car had excellent gas mileage and was comfortable. The service was great when I picked the car up.
Points négatifs : Wish the people at the dealership knew where the rental drop off was, I ended up being late because of their confusion.
avis de
-
10,0
Points positifs : xm radio included.
Points négatifs : fire engine red color. this was only choice and I hated it.
avis de
-
8,8
Deceptive location
Points positifs : Julio C at Budget was awesome- kind, helpful, tried to be as accommodating as possible.
Points négatifs : When I rented the car online I requested pick up and drop off from Las Vegas Airport. It booked me instead to a location in Henderson NV- a totally different location (but I am a tourist- how am I supposed to know that?!). Thankfully, Julio C helped me out but not after massive amounts of unnecessary confusion
avis de
-
10,0
Points positifs : Mark D the Manager was Super!
avis de
-
10,0
Points positifs : XM radio inclus.
Points négatifs : MOTEUR feu rouge. ceci n'est arrivé qu'à choisir et j'ai détesté.
avis de
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10,0
Points positifs : Mark D la responsable, était super !
avis de
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2,0
Worst Rental Company Ever!
Points négatifs : We showed up as scheduled to pick up our minivan rental for our summer family vacation. We first had to wait over 30 minutes just to begin the rental process. Then they did not have a vehicle for us and were unwilling to help us find a minivan in the area. They were rude and completely left us stranded. We had prepaid our hotel stay and prepaid tickets to the theme park but with no rental we couldn't take our 4 children on vacation. WILL NEVER GO BACK!!
avis de
-
3,6
Never Again
Points positifs : The sleekness of the car, Bluetooth capability, good AC and fair gas mileage.
Points négatifs : When we went to pick up our car at the location I picked, there wasn't a car for us there even thought I reserved one 2 weeks ago. The guy called around for twenty minutes or so and finally found one that could be delivered to their store. He said it would be another 30-40 minutes until it got there. I reserved a car to pickup on a certain day and time, I expect a car to be there. I couldn't just wait around for that long so I went to pick it up at the other store. I had to wait another 20 minutes for them to help me and then when I finally got a car, the keys didn't work. I eventually got one that worked and got on the road an hour and a half after I had anticipated. I will never use Budget again.
avis de
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4,4
Not what I reaerved
Points positifs : Staff was nice.
Points négatifs : Could not pick up the car where reserved. Had to wait until the next day to pick up the car at the Las Vegas airport and Budget raised the price.
avis de
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4,8
Was not told correct information at drop off
Points positifs : Easy pick up. Location close to me. Pricing good.
Points négatifs : At drop off, told no courtesy late time. Found out later it is 29 minutes. Also told that I picked up car at 4PM as per contract. That time was the original reservation time I signed up for. I never got to the location until 4:20PM. I returned the car right around 4:50PM. Timing was so close that I cannot say if I returned within the 29 minutes or not. I was told the late fee was $31.50 per hour. Since renting the car another day was $31, I elected to take the car out another day. I may have brought the car back late but it seems I was still screwed over by the service person's lack of knowledge or lying to me.
avis de
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4,0
Horrible
Points négatifs : The rental car was horrible out of balance shaking bad
avis de
Agences
╳
Dollar
Agences à Henderson
151 North Gibson Road 110
(702) 454-2081
Enterprise
Avis sur Enterprise
Agences
╳
Enterprise
Agences à Henderson
1050 W Warm Springs Rd
+1 702 558 4160
534 Boulder Hwy
+1 702 567 8340
700 N Gibson Rd
+1 702 568 5253
Avis des clients
Note globale
8,5 Excellent
Basé sur 4 avis
Note générale
8,0
Propreté
9,5
Confort
9,0
Prise en charge/Retour
8,0
Rapport qualité/prix
8,0
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
4,0
Bad experience
Points positifs : Car is ok
Points négatifs : They gave us a car and was hurried to leave, without checking to make everything right. We had some issues after we got to another city. They told us we can use our coupon when we drop off, but when we dropped off another people said we can't. They said they will figure out for us, but it's been a week our account is still locked and the one promised he will figure out the next day is out. They don't seem to be helping at all
avis de
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10,0
Enterprise Henderson
Points positifs : Very happy not only with rental but overall experience with Enterprise
avis de
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10,0
L'entreprise Henderson
Points positifs : Très content de ne pas seulement avec la location mais cela reste dans l'ensemble un séjour d'entreprise
avis de
Agences
╳
Hertz
Agences à Henderson
151 N Gibson Rd 110
+1 702 454 2081
240 N Gibson Rd
7025583518
Agences
╳
Thrifty
Agences à Henderson
151 North Gibson Road 110
7024542081