Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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6,0
Points négatifs : No one at the desk to drop-off, thought that was weird
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2,0
Truck was ok but thecrear passenger window went down snd would not go
Points positifs : It ran ok
Points négatifs : The right rear window went down and wouldnt go up. I called Alamo numerous times. They wanted me to come trade it for a car. I told them I reserved a pickup, I need a pickup truck. They repeatedlly said come back and trade it for a car. My cell# 607-769-4095
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4,0
Slow customer service
Points positifs : The car that we rented was mostly clean
Points négatifs : The counter personnel need substantial training on what good customer service is. The person that we had when we were getting/returning the car acted like he was really bored or didn't care at all about his customers or his job.
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10,0
Excellent much cheaper than discounted Avis or hertz
Points positifs : Will definitely use again
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6,0
Great car needing oil change
Points positifs : Great car
Points négatifs : Oil change notification appeared on day one. And then a message : change oil now that requested action to be turned off. Quite annoying.
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10,0
Points positifs : Everything
Points négatifs : Nothing
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7,2
Points positifs : Very clean; plenty of ports to plug in devices; quick check-in process.
Points négatifs : person tried to upgrade vehicles without telling me a price initially; also tried to sell me extra insurance making it sound like it was included in the original price quote of car; did not walk me around vehicle but simple handed me the keys and said I was responsible for any damage.
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9,6
Points positifs : Service, comfort.
Points négatifs : More than I would have liked to spend.
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2,0
Ripping customers off!
Points négatifs : After I booked my car reservation I was sent an email with the price of my car rental and it showed the amount I had agreed to pay. It also showed I paid for it and that I had a ZERO balance. I looked at my credit card statement after my trip and I noticed I was charged an additional $91 on the day I returned the car. I called Alamo and they said the price was $999 for the rental. The price I got (and what was in the email) from Price Line was $908. I called Alamo and they said it was a problem with Price Line; I live chatted with Price Line and they said the issue was with Alamo. The Price Line representative said the price they quote is an "approximate" price and that there could be additional fees! That's so shady! Alamo and Price Line are pointing the fingers at each other and I could not reach a representative from Price Line (kept connecting me with Alamo). Renter beware! Even though it says you have a zero balance due check your credit card statement! I will never book a car rental through this site, Price Line or Alamo again!
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3,2
I had to pay more than what you told me my total cost would be
Points positifs : Thanks
Points négatifs : The clerk.at Almo was very rude and no help trying to reconcile the price difference
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7,6
Points négatifs : They called me after returning the vehicle and said it was damaged and I didn’t hit anyone/thing.
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10,0
Points positifs : Good clean car
Points négatifs : Rear tail light was out.
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10,0
Excellent much cheaper than discounted Avis or hertz
Points positifs : Will definitely use again
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10,0
Points positifs : Everything
Points négatifs : Nothing
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9,6
Points positifs : Service, comfort.
Points négatifs : More than I would have liked to spend.
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10,0
Points positifs : Good clean car
Points négatifs : Rear tail light was out.
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7,2
Points positifs : Very clean; plenty of ports to plug in devices; quick check-in process.
Points négatifs : person tried to upgrade vehicles without telling me a price initially; also tried to sell me extra insurance making it sound like it was included in the original price quote of car; did not walk me around vehicle but simple handed me the keys and said I was responsible for any damage.
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7,6
Points négatifs : They called me after returning the vehicle and said it was damaged and I didn’t hit anyone/thing.
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6,0
Points négatifs : No one at the desk to drop-off, thought that was weird
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2,0
Truck was ok but thecrear passenger window went down snd would not go
Points positifs : It ran ok
Points négatifs : The right rear window went down and wouldnt go up. I called Alamo numerous times. They wanted me to come trade it for a car. I told them I reserved a pickup, I need a pickup truck. They repeatedlly said come back and trade it for a car. My cell# 607-769-4095
avis de
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4,0
Slow customer service
Points positifs : The car that we rented was mostly clean
Points négatifs : The counter personnel need substantial training on what good customer service is. The person that we had when we were getting/returning the car acted like he was really bored or didn't care at all about his customers or his job.
avis de
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6,0
Great car needing oil change
Points positifs : Great car
Points négatifs : Oil change notification appeared on day one. And then a message : change oil now that requested action to be turned off. Quite annoying.
avis de
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2,0
Ripping customers off!
Points négatifs : After I booked my car reservation I was sent an email with the price of my car rental and it showed the amount I had agreed to pay. It also showed I paid for it and that I had a ZERO balance. I looked at my credit card statement after my trip and I noticed I was charged an additional $91 on the day I returned the car. I called Alamo and they said the price was $999 for the rental. The price I got (and what was in the email) from Price Line was $908. I called Alamo and they said it was a problem with Price Line; I live chatted with Price Line and they said the issue was with Alamo. The Price Line representative said the price they quote is an "approximate" price and that there could be additional fees! That's so shady! Alamo and Price Line are pointing the fingers at each other and I could not reach a representative from Price Line (kept connecting me with Alamo). Renter beware! Even though it says you have a zero balance due check your credit card statement! I will never book a car rental through this site, Price Line or Alamo again!
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3,2
I had to pay more than what you told me my total cost would be
Points positifs : Thanks
Points négatifs : The clerk.at Almo was very rude and no help trying to reconcile the price difference
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