Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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9,6
Points positifs : Delay in pick up but went out of their way to make up for it.
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8,0
Points positifs : quick and easy pickup and drop off without a bunch of up sell attempts on insurance and vehicle
Points négatifs : nothing
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9,2
Points positifs : Staff was friendly and helpful. Drop-off was easy.
Points négatifs : The add-on price for fees was excessive.
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10,0
Points positifs : Very easy and fast.
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10,0
Points positifs : It was a new vehicle
Points négatifs : Nothing we were very satisfied
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10,0
Points positifs : ease of getting the car and easy to return
Points négatifs : nothing
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6,0
Points négatifs : No one at the desk to drop-off, thought that was weird
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2,0
Truck was ok but thecrear passenger window went down snd would not go
Points positifs : It ran ok
Points négatifs : The right rear window went down and wouldnt go up. I called Alamo numerous times. They wanted me to come trade it for a car. I told them I reserved a pickup, I need a pickup truck. They repeatedlly said come back and trade it for a car. My cell# 607-769-4095
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4,0
Slow customer service
Points positifs : The car that we rented was mostly clean
Points négatifs : The counter personnel need substantial training on what good customer service is. The person that we had when we were getting/returning the car acted like he was really bored or didn't care at all about his customers or his job.
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10,0
Excellent much cheaper than discounted Avis or hertz
Points positifs : Will definitely use again
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6,0
Great car needing oil change
Points positifs : Great car
Points négatifs : Oil change notification appeared on day one. And then a message : change oil now that requested action to be turned off. Quite annoying.
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10,0
Points positifs : Everything
Points négatifs : Nothing
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9,6
Points positifs : Delay in pick up but went out of their way to make up for it.
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9,2
Points positifs : Staff was friendly and helpful. Drop-off was easy.
Points négatifs : The add-on price for fees was excessive.
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10,0
Points positifs : Very easy and fast.
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10,0
Points positifs : It was a new vehicle
Points négatifs : Nothing we were very satisfied
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10,0
Points positifs : ease of getting the car and easy to return
Points négatifs : nothing
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10,0
Excellent much cheaper than discounted Avis or hertz
Points positifs : Will definitely use again
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10,0
Points positifs : Everything
Points négatifs : Nothing
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6,0
Points négatifs : No one at the desk to drop-off, thought that was weird
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2,0
Truck was ok but thecrear passenger window went down snd would not go
Points positifs : It ran ok
Points négatifs : The right rear window went down and wouldnt go up. I called Alamo numerous times. They wanted me to come trade it for a car. I told them I reserved a pickup, I need a pickup truck. They repeatedlly said come back and trade it for a car. My cell# 607-769-4095
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4,0
Slow customer service
Points positifs : The car that we rented was mostly clean
Points négatifs : The counter personnel need substantial training on what good customer service is. The person that we had when we were getting/returning the car acted like he was really bored or didn't care at all about his customers or his job.
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6,0
Great car needing oil change
Points positifs : Great car
Points négatifs : Oil change notification appeared on day one. And then a message : change oil now that requested action to be turned off. Quite annoying.
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