Voitures de location à Lima

2 succursales à Lima

╳

Avis sur Alamo

Agences

Alamo

Agences à Lima

28 De Julio Avenue

+51 1302 1979

Av Elmert Faucett Intl

+51 1575 1111

Tous les avis de Alamo

Avis de Alamo à Lima

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

7,2

Points positifs : The staff was extremely friendly and thorough.

Points négatifs : I understand the road restrictions with the odd/even numbered plates. We were told that we would have an odd numbered plate, which worked well for us because of the driving we needed to do on a particular day. However, they gave us an even numbered plate, which really messed up our day.

Avis laissé le août 2019

avis de
9,6

Points positifs : Personnel adorable Voiture impeccable

Points négatifs : Retour aéroport limaces signalé et compliqué à trouver

Avis laissé le juin 2019

avis de
8,0

Very friendly staff, difficult to find drop-off

Points positifs : Friendly and honest staff

Points négatifs : I had serious difficulty finding the location to drop off the car. In fact, it was closed although Alamo claims to be opened 24 hours. I managed to leave the car at the designated place and have the clerk at the desk arrange for the checkup. I did make my flight, but it was a stressful experience. The staff was really friendly.

Avis laissé le juin 2017

avis de
2,0

They told me that I have to pay a lot more given t

Points négatifs : They told me that the price you gave me only included the rent of the car, but not the insurance of the car.

Avis laissé le mars 2017

avis de
10,0

Points positifs : very efficient

Points négatifs : nothing

Avis laissé le févr. 2017

avis de
5,2

RIPP OFF

Points positifs : Outside service good

Points négatifs : inide service poor.employee nssty actittud tale it or leave it

Avis laissé le nov. 2016

avis de
2,0

Points positifs : Service ver y poor they want to charge extra out of the amount calculated not recommend

Points négatifs : Personal very aggressive

Avis laissé le sept. 2016

avis de
2,0

Points négatifs : The services is very bad they tried to make me pay more money

Avis laissé le sept. 2016

avis de
4,0

Service over all

Points négatifs : 1. Didnt get what I reserved, instead of a medium car I got a Compact, because there wasnt any more options available. 2. Took more than 1 hour to get the car. 3. Car smelled like an ashtray! 4. Drop off at airport, its not a proper drop off, also had to wait for 15 minute for someone to meet me at the parking lot.

Avis laissé le mars 2016

avis de
8,4

Review

Points positifs : Good car, slightly banged up. Smaller than I thought . I want an suv. 2 doors will not make it.

Points négatifs : Read sboce

Avis laissé le janv. 2016

avis de
8,0

Personnel très sympa, difficile à trouver

Points positifs : Personnel amical et honnête

Points négatifs : J'ai eu de graves difficultés à trouver l'emplacement pour descendre de la voiture. En fait, il a été fermé bien qu'Alamo prétend être ouvert 24 heures. J'ai réussi à quitter la voiture à l'endroit désigné et j'ai le greffier au bureau pour organiser le contrôle. J'ai fait mon vol, mais c'était une expérience stressante. Le personnel était vraiment sympa.

Avis laissé le juin 2017

avis de
10,0

Points positifs : Très efficace

Points négatifs : Il n'y a rien

Avis laissé le févr. 2017

avis de

9,6

Points positifs : Personnel adorable Voiture impeccable

Points négatifs : Retour aéroport limaces signalé et compliqué à trouver

Avis laissé le juin 2019

avis de
10,0

Points positifs : very efficient

Points négatifs : nothing

Avis laissé le févr. 2017

avis de
10,0

Points positifs : Très efficace

Points négatifs : Il n'y a rien

Avis laissé le févr. 2017

avis de

7,2

Points positifs : The staff was extremely friendly and thorough.

Points négatifs : I understand the road restrictions with the odd/even numbered plates. We were told that we would have an odd numbered plate, which worked well for us because of the driving we needed to do on a particular day. However, they gave us an even numbered plate, which really messed up our day.

Avis laissé le août 2019

avis de
8,0

Very friendly staff, difficult to find drop-off

Points positifs : Friendly and honest staff

Points négatifs : I had serious difficulty finding the location to drop off the car. In fact, it was closed although Alamo claims to be opened 24 hours. I managed to leave the car at the designated place and have the clerk at the desk arrange for the checkup. I did make my flight, but it was a stressful experience. The staff was really friendly.

Avis laissé le juin 2017

avis de
8,4

Review

Points positifs : Good car, slightly banged up. Smaller than I thought . I want an suv. 2 doors will not make it.

Points négatifs : Read sboce

Avis laissé le janv. 2016

avis de
8,0

Personnel très sympa, difficile à trouver

Points positifs : Personnel amical et honnête

Points négatifs : J'ai eu de graves difficultés à trouver l'emplacement pour descendre de la voiture. En fait, il a été fermé bien qu'Alamo prétend être ouvert 24 heures. J'ai réussi à quitter la voiture à l'endroit désigné et j'ai le greffier au bureau pour organiser le contrôle. J'ai fait mon vol, mais c'était une expérience stressante. Le personnel était vraiment sympa.

Avis laissé le juin 2017

avis de

2,0

They told me that I have to pay a lot more given t

Points négatifs : They told me that the price you gave me only included the rent of the car, but not the insurance of the car.

Avis laissé le mars 2017

avis de
5,2

RIPP OFF

Points positifs : Outside service good

Points négatifs : inide service poor.employee nssty actittud tale it or leave it

Avis laissé le nov. 2016

avis de
2,0

Points positifs : Service ver y poor they want to charge extra out of the amount calculated not recommend

Points négatifs : Personal very aggressive

Avis laissé le sept. 2016

avis de
2,0

Points négatifs : The services is very bad they tried to make me pay more money

Avis laissé le sept. 2016

avis de
4,0

Service over all

Points négatifs : 1. Didnt get what I reserved, instead of a medium car I got a Compact, because there wasnt any more options available. 2. Took more than 1 hour to get the car. 3. Car smelled like an ashtray! 4. Drop off at airport, its not a proper drop off, also had to wait for 15 minute for someone to meet me at the parking lot.

Avis laissé le mars 2016

avis de

Classé n°2

Avis

7,6 Bien (2 264 avis)

3 succursales à Lima

╳

Avis sur Avis

Agences

Avis

Agences à Lima

28 de Julio Ave, 587

+51 1444 0450

Av Elmer Faucett

+51 1517 1847

Av Javier Prado Este 1117

+51 1207 6000

Tous les avis de Avis

Avis de Avis à Lima

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

4,8

Points positifs : I had to wait a long time for the only guy at the counter to show up. Once he showed up it took ages to do something on the computer, print docs, etc. Incredibly frustrating experience. Then he tells me the Allianz insurance I purchased was invalid (lost $81)

Points négatifs : I purchased insurance and they still pout an US$1,800 hold on my card. I asked why and he says it is to cover any issues to which I told him that is why I bought insurance. No logic, no common sense,. Will never rent from Avis in Peru again. Takes for ever to get the car and return the car.

Avis laissé le mars 2019

avis de
2,0

Points positifs : Nothing

Points négatifs : Kyak website said one price which is not real at the pick up time. Upset about that, made me loose money.

Avis laissé le janv. 2019

avis de
6,4

Always trying to charge you more.

Points positifs : Convenient location right on the airport.

Points négatifs : Every time I rent from this location they seem to come up with a new reason to charge me more than the quote.

Avis laissé le déc. 2018

avis de
2,0

Didn’t have our car, and did nothing to fix it.

Points positifs : Liked absolutely nothing. Avis customer service was no help. They said that it’s not really Avis in Peru, so they can’t do anything about it. So, nothing really good about it.

Points négatifs : When we arrived they took a few minutes, and told us that they didn’t have our car. Then they would do nothing about it. To top it off, they haven’t refunded our reservation, even though we had to go to another agency to get the SUV we needed. I ALWAYS rent through Enterprise, and I guess there is a reason. Avis was awful and absolutely no help. It was a bit more insulting since I had reserved the car seven months in advance. Don’t rent from Avis.

Avis laissé le juin 2018

avis de
4,4

Paid twice the quoted price.

Points positifs : Cleanliness and quick drop off.

Points négatifs : Last time with Avis. I had been quoted $44.50 USD for the rental. When I arrived at the airport for the pickup, they told me I'd have to pay $85.76 USD. I wasted about an hour trying to tell them that was unacceptable and had to pay almost double what I was quoted in the end.

Avis laissé le mai 2018

avis de
8,8

Good company. Good value.

Points positifs : The staff was friendly and courteous. The car performed well with no problems.

Points négatifs : Pick up took an Hour! Although this was due to their not being able to process American Express that day - not really their fault - it was their banks's. At least the representative provided options. The car was advertised on kayak as a manual transmission but I received an automatic ... which was a little disappointing as a was looking forward to driving a stick shift ... but probably it was more practical in the end. If you are thinking of driving in Lima ... the guidebooks are Right! DON'T DO IT! Craziest drivers Ever!... at least get the insurance. Thankfully nothing happened to us.

Avis laissé le oct. 2016

avis de
9,2

Overall great expirience

Points positifs : The car was in almost perfect condition. With one small downside.

Points négatifs : We've booked the cheapest car but for it you should leave 5000$ frozen if you're not 26. We did not find that info on the web site. So we end up on more expensive rental. The car that we rented was very sensitive to noise. If the noise was really loud the alarm enabled. Otherwise car was perfect.

Avis laissé le sept. 2016

avis de
8,0

Worth the money

Points positifs : The car was comfortable, was relatively new and was somewhat economical.

Points négatifs : It takes the rep too long to do the paper work upon arrival to check in. Upon check out it takes them even longer to get to the car to receive it and then you have to go to the terminal to finish the whole process. It's too much of running around just for the process.

Avis laissé le sept. 2016

avis de
10,0

Good car and economic

Points positifs : Economy and maneuverability. Car handled well for driving in Lima

Avis laissé le sept. 2016

avis de
2,0

Is the worse

Points positifs : They want 3000 dollars deposit!! That's just crazy I would never use them ever again

Avis laissé le août 2016

avis de
5,2

Points négatifs : They did everything to get as much money as they could, an old tyre that should have been replaced soon was factured tha price of a new one

Avis laissé le juin 2016

avis de
3,2

BAD BUSINESS PRACTICES -AVIS RENT CAR IN LIMA PER

Points positifs : The reservation was on the system , people were courteous and polity.

Points négatifs : This happened in AVIS at Lima, Peru Airport . They pushed you to get their insurance that has a $1000 copay , otherwise they put a hold of $2500 on your credit card. So I paid the insurance. The pick up was fast, a very nice guy showed with very dimmed lamp, he went over exterior scratches and nicks very quickly. But the real surprise was at the drop off, a rude guy showed up with a super bright huge lamp and literally scanned the car , but what my major surprise was the guy included the undercarriage and found a most likely existing bump, he acted all rude and aggressive. I explained that bump was probably there and besides nobody show me the undercarriage at time of pick up. Long history short. I ended up paying out the pocket a damage that was not covered by their insurance. Bad Avis-Peru , not cool.

Avis laissé le janv. 2016

avis de

8,8

Good company. Good value.

Points positifs : The staff was friendly and courteous. The car performed well with no problems.

Points négatifs : Pick up took an Hour! Although this was due to their not being able to process American Express that day - not really their fault - it was their banks's. At least the representative provided options. The car was advertised on kayak as a manual transmission but I received an automatic ... which was a little disappointing as a was looking forward to driving a stick shift ... but probably it was more practical in the end. If you are thinking of driving in Lima ... the guidebooks are Right! DON'T DO IT! Craziest drivers Ever!... at least get the insurance. Thankfully nothing happened to us.

Avis laissé le oct. 2016

avis de
9,2

Overall great expirience

Points positifs : The car was in almost perfect condition. With one small downside.

Points négatifs : We've booked the cheapest car but for it you should leave 5000$ frozen if you're not 26. We did not find that info on the web site. So we end up on more expensive rental. The car that we rented was very sensitive to noise. If the noise was really loud the alarm enabled. Otherwise car was perfect.

Avis laissé le sept. 2016

avis de
10,0

Good car and economic

Points positifs : Economy and maneuverability. Car handled well for driving in Lima

Avis laissé le sept. 2016

avis de

8,0

Worth the money

Points positifs : The car was comfortable, was relatively new and was somewhat economical.

Points négatifs : It takes the rep too long to do the paper work upon arrival to check in. Upon check out it takes them even longer to get to the car to receive it and then you have to go to the terminal to finish the whole process. It's too much of running around just for the process.

Avis laissé le sept. 2016

avis de

4,8

Points positifs : I had to wait a long time for the only guy at the counter to show up. Once he showed up it took ages to do something on the computer, print docs, etc. Incredibly frustrating experience. Then he tells me the Allianz insurance I purchased was invalid (lost $81)

Points négatifs : I purchased insurance and they still pout an US$1,800 hold on my card. I asked why and he says it is to cover any issues to which I told him that is why I bought insurance. No logic, no common sense,. Will never rent from Avis in Peru again. Takes for ever to get the car and return the car.

Avis laissé le mars 2019

avis de
2,0

Points positifs : Nothing

Points négatifs : Kyak website said one price which is not real at the pick up time. Upset about that, made me loose money.

Avis laissé le janv. 2019

avis de
6,4

Always trying to charge you more.

Points positifs : Convenient location right on the airport.

Points négatifs : Every time I rent from this location they seem to come up with a new reason to charge me more than the quote.

Avis laissé le déc. 2018

avis de
2,0

Didn’t have our car, and did nothing to fix it.

Points positifs : Liked absolutely nothing. Avis customer service was no help. They said that it’s not really Avis in Peru, so they can’t do anything about it. So, nothing really good about it.

Points négatifs : When we arrived they took a few minutes, and told us that they didn’t have our car. Then they would do nothing about it. To top it off, they haven’t refunded our reservation, even though we had to go to another agency to get the SUV we needed. I ALWAYS rent through Enterprise, and I guess there is a reason. Avis was awful and absolutely no help. It was a bit more insulting since I had reserved the car seven months in advance. Don’t rent from Avis.

Avis laissé le juin 2018

avis de
4,4

Paid twice the quoted price.

Points positifs : Cleanliness and quick drop off.

Points négatifs : Last time with Avis. I had been quoted $44.50 USD for the rental. When I arrived at the airport for the pickup, they told me I'd have to pay $85.76 USD. I wasted about an hour trying to tell them that was unacceptable and had to pay almost double what I was quoted in the end.

Avis laissé le mai 2018

avis de
2,0

Is the worse

Points positifs : They want 3000 dollars deposit!! That's just crazy I would never use them ever again

Avis laissé le août 2016

avis de
5,2

Points négatifs : They did everything to get as much money as they could, an old tyre that should have been replaced soon was factured tha price of a new one

Avis laissé le juin 2016

avis de
3,2

BAD BUSINESS PRACTICES -AVIS RENT CAR IN LIMA PER

Points positifs : The reservation was on the system , people were courteous and polity.

Points négatifs : This happened in AVIS at Lima, Peru Airport . They pushed you to get their insurance that has a $1000 copay , otherwise they put a hold of $2500 on your credit card. So I paid the insurance. The pick up was fast, a very nice guy showed with very dimmed lamp, he went over exterior scratches and nicks very quickly. But the real surprise was at the drop off, a rude guy showed up with a super bright huge lamp and literally scanned the car , but what my major surprise was the guy included the undercarriage and found a most likely existing bump, he acted all rude and aggressive. I explained that bump was probably there and besides nobody show me the undercarriage at time of pick up. Long history short. I ended up paying out the pocket a damage that was not covered by their insurance. Bad Avis-Peru , not cool.

Avis laissé le janv. 2016

avis de

Classé n°3

Budget

7,4 Bien (4 208 avis)

6 succursales à Lima

╳

Avis sur Budget

Agences

Budget

Agences à Lima

Av Elmer Faucett Callao

+51 1517 1880

Av Emilio Cavenecia 173

+51 1489 9325

Av Jose Larco 998

+51 1444 4546

Av. Francisco Bolognesi No.808

+51 1204 4400

Av. Primavera 1318

+51 1344 1142

Avenida Domingo Orue 712

+51 1300 1647

Tous les avis de Budget

Avis de Budget à Lima

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

2,0

Points positifs : nothing!! Rip off

Points négatifs : change your policy, put the truth instead of selling something you have no control of

Avis laissé le mai 2019

avis de
10,0

Points positifs : Very friendly and efficient staff. Cars in very good condition for the Country.

Avis laissé le mars 2019

avis de
4,0

Points négatifs : Costumer service

Avis laissé le mars 2019

avis de
2,0

You ruin my holidays

Points positifs : Nothing. I did not get the car. Your site is a big lier.

Points négatifs : Nothing. I did not get the car. Your site is a big lier. Not customer service. Shame on you and your zero customer service.

Avis laissé le janv. 2019

avis de
2,0

Car reserved was not available for pick up

Points négatifs : Even though I had a confirmation through kayak they called me an hour before to let me know they didn't have a car for me with no alternative.

Avis laissé le déc. 2018

avis de
4,8

Charged more than expected.

Points positifs : Cleanliness. Car working well. Workers were generally friendly.

Points négatifs : Long wait time to pick up. Long wait time to drop off. Extra repainting charge (about $100USD) for two paint streaks on rear fender corner that could even be removed with my nail. Extra charge ($8 USD per day + tax) for local mandatory insurance that was not mentioned at all in the quote prior to renting.

Avis laissé le sept. 2018

avis de
2,0

The car had many dents and scratches that report was not provide to me

Points positifs : None

Points négatifs : The customer service was not good I feel like the front desk person was no to happy to see me I feel bad at that time he was rushing me did not explain clear to me the contract and insurance coverage I told him I wanted the $11.00 collision coverage was offered by Budget but he give me other coverage I believe personal coverage I had small accident a hit and run cause a scrash and bumper was pulled a little the hit was at the passenger side fender I called the airport Budget office the phone number I was provided two ladies answered my phone call the second person she said that she was on charge of the office she said that I had treated because I told her that the amount of $1275.58 was too much for the car damage and I was going to call my credit card sbout that after that she start speaking to me very loud and telling me that I was treated her she explain me the coverage for injure not for collision and told me to be quiet at the end she hang me the phone call.

Avis laissé le juin 2018

avis de
2,0

Poor service and surprise additional costs

Points négatifs : Rental price was only a 'base price' in which local taxes were added. In addition the car reserved was not available (they overbooked) and the upgrade to another car was not free. In the end more than double the price of the original rental agreement was demanded and the staff at the airport were not helpful or accommodating, borderline rude.

Avis laissé le janv. 2018

avis de
2,0

Points négatifs : Poor quality cars

Avis laissé le déc. 2017

avis de
4,0

Points positifs : Good car

Points négatifs : Staff forced me a more expensive car else I couldn't leave the lima district, handin of car is very difficult to get to

Avis laissé le nov. 2017

avis de
3,2

Hope all car rentals in Peru aren't this bad!

Points positifs : The car worked!

Points négatifs : Clutch was set too low (had to push it down to the floor to engage) and breaks were too touchy. Made for a very uncomfortable ride. Felt ignored for nearly half an hour when trying to find someone to give us the car.

Avis laissé le août 2017

avis de
5,6

Bad costumer service

Points positifs : Value

Points négatifs : When pickup they try to force you to buy insurance claiming is mandatory but is just optional. Cars are full of scratches and when you return the car they will try to find one not marked at the pickup to ask you for a tip. Be careful.

Avis laissé le juil. 2017

avis de

10,0

Points positifs : Very friendly and efficient staff. Cars in very good condition for the Country.

Avis laissé le mars 2019

avis de

2,0

Points positifs : nothing!! Rip off

Points négatifs : change your policy, put the truth instead of selling something you have no control of

Avis laissé le mai 2019

avis de
4,0

Points négatifs : Costumer service

Avis laissé le mars 2019

avis de
2,0

You ruin my holidays

Points positifs : Nothing. I did not get the car. Your site is a big lier.

Points négatifs : Nothing. I did not get the car. Your site is a big lier. Not customer service. Shame on you and your zero customer service.

Avis laissé le janv. 2019

avis de
2,0

Car reserved was not available for pick up

Points négatifs : Even though I had a confirmation through kayak they called me an hour before to let me know they didn't have a car for me with no alternative.

Avis laissé le déc. 2018

avis de
4,8

Charged more than expected.

Points positifs : Cleanliness. Car working well. Workers were generally friendly.

Points négatifs : Long wait time to pick up. Long wait time to drop off. Extra repainting charge (about $100USD) for two paint streaks on rear fender corner that could even be removed with my nail. Extra charge ($8 USD per day + tax) for local mandatory insurance that was not mentioned at all in the quote prior to renting.

Avis laissé le sept. 2018

avis de
2,0

The car had many dents and scratches that report was not provide to me

Points positifs : None

Points négatifs : The customer service was not good I feel like the front desk person was no to happy to see me I feel bad at that time he was rushing me did not explain clear to me the contract and insurance coverage I told him I wanted the $11.00 collision coverage was offered by Budget but he give me other coverage I believe personal coverage I had small accident a hit and run cause a scrash and bumper was pulled a little the hit was at the passenger side fender I called the airport Budget office the phone number I was provided two ladies answered my phone call the second person she said that she was on charge of the office she said that I had treated because I told her that the amount of $1275.58 was too much for the car damage and I was going to call my credit card sbout that after that she start speaking to me very loud and telling me that I was treated her she explain me the coverage for injure not for collision and told me to be quiet at the end she hang me the phone call.

Avis laissé le juin 2018

avis de
2,0

Poor service and surprise additional costs

Points négatifs : Rental price was only a 'base price' in which local taxes were added. In addition the car reserved was not available (they overbooked) and the upgrade to another car was not free. In the end more than double the price of the original rental agreement was demanded and the staff at the airport were not helpful or accommodating, borderline rude.

Avis laissé le janv. 2018

avis de
2,0

Points négatifs : Poor quality cars

Avis laissé le déc. 2017

avis de
4,0

Points positifs : Good car

Points négatifs : Staff forced me a more expensive car else I couldn't leave the lima district, handin of car is very difficult to get to

Avis laissé le nov. 2017

avis de
3,2

Hope all car rentals in Peru aren't this bad!

Points positifs : The car worked!

Points négatifs : Clutch was set too low (had to push it down to the floor to engage) and breaks were too touchy. Made for a very uncomfortable ride. Felt ignored for nearly half an hour when trying to find someone to give us the car.

Avis laissé le août 2017

avis de
5,6

Bad costumer service

Points positifs : Value

Points négatifs : When pickup they try to force you to buy insurance claiming is mandatory but is just optional. Cars are full of scratches and when you return the car they will try to find one not marked at the pickup to ask you for a tip. Be careful.

Avis laissé le juil. 2017

avis de

dès 14 €/jour

Classé n°4

Hertz

La moins chère

7,4 Bien (3 855 avis)

4 succursales à Lima

╳

Avis sur Hertz

Agences

Hertz

Agences à Lima

Av Elmer Faucett Sn

+51 1484 0749

Av Javier Prado Este 6517

+51 1642 0101

Avenida Elmer Faucet

+51 1517 2402

Pasaje Tello 215

+51 1445 5716

Tous les avis de Hertz

Avis de Hertz à Lima

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

5,2

Points négatifs : Staff dinged me for not having 7/8ths gas in the car. However, I returned the car at the exact level of gasoline as when I picked it up. Instead they told me it wasn't enough and charged me anyway. Take a photo of your fuel gauge when picking up

Avis laissé le juil. 2019

avis de
9,6

Points positifs : The pickup staff were very slow in processing and a bit rude the rental, but the drop-off personnel were more efficient.

Points négatifs : More efficient and friendly staff for the car pickup. Also, the car rentals may provide more information on the driving conditions in Peru, which at times were difficult.

Avis laissé le avr. 2019

avis de
6,4

Points négatifs : In car delivery lack of signalling I made the car reservation on net $184.55.But the price at the airport is other price $648.65 I had complete insurance with my credit card I presented the papers and girl tell me that it was not worth in Peru but they forced to buy other insurance already assured by my credit card.Didn't have my reservation number . Here's the proof Economy Car from Jorge Chavez Intl Airport (LIM) Pick-up: Sunday, December 16, 2018 4:00 PM Drop-off: Friday, January 4, 2019 3:00 PM Rental Location: Hertz Corporation Jorge Chavez Intl Airport (LIM) Avenida Elmer Faucet S/n, Lima, Peru 15000 Driver Name: Franciscojose Santoscruz Hertz Corporation Confirmation Number: H8112071814 Car Type: Kia Picanto or similar Make / model not guaranteed Unlimited Mileage Automatic Transmission Air Conditioning Is the first time i rent a car in several countries and they never did that to me. I do not recommend rent a car in Hertz at the airport of Lima. The company is not honest. What can I do to recover the difference of my money Thanks

Avis laissé le janv. 2019

avis de
2,0

Beware

Points positifs : Nothing

Points négatifs : BEWARE. Cars are not ready at quoted time. When we arrived, other customers had been waiting for 2+ hours. They try to scam you into buying their insurance, which is not required (read the other reviews for this location on Google maps); then, they insisted if we didn’t buy their insurance they had to but a $10,000 USD hold on our credit card. We called them out on their scamming, the woman at the counter laughed at us. We canceled, used their WiFi to book with Budget a few blocks away, and rented without hassle from them instead.

Avis laissé le janv. 2019

avis de
2,0

It was horrible. They said they couldn't find the reservation.

Points positifs : They also said they didn't have an automatic car only mechanic. It was a terrible experience. They told me you should have contacted them in advanced.

Avis laissé le déc. 2018

avis de
2,0

dont book Hertz Peru

Points positifs : free cancellation

Points négatifs : 1. you can book a car for a nice price. At the counter they will tell you, this nice price is without any insurance and you HAVE TO book the insurance on top (~14$ per day) 2. you cannot take the small cars out of Lima. You have to book the next category Take the online price, multiply by 8 and you will have the real price. Thanks a lot, Hertz....

Avis laissé le déc. 2018

avis de
2,0

Horrible experience, never again

Points négatifs : We waited more than an hour after our flight to receive a car even though there were two ladies at the counter and one was free. Turn out one did not know what she was doing so she needed help. Finally when we were helped the lady doesn’t know of any reservations that we have and I show her the email. She reads all of it and then says “oh you paid 16 dollars for the rental, I’m sorry but I don’t have that car available” she then proceeded to tell us the only thing available was a manual car and she could honor the price. First of all the car should have been available since I made this reservation more than a two months in advance. Also a manual car is less expensive that an automatic one so that shouldn’t have been the same price. I tell her I can’t drive manual and then she says she couldn’t do anything for me then. She then goes on to go back and text on her phone while we are still on the counter. Our plans and trip were ruined since we did not have a car. Plus the money we had to pay for a taxi because there was no way for us to get to our hotel. Horrible customer service and horrible Experience, never again renting from hertz.

Avis laissé le nov. 2018

avis de
2,0

Very bad

Points positifs : Nothing I’m never going to use your services again

Points négatifs : That the ensurance I pay with you wasn’t accep by hertz in the airport

Avis laissé le nov. 2018

avis de
2,0

Pésimo sistema de reservaciones

Points négatifs : No me respetaron la reservavión, llegue al establecimiento y no tenian unidades disponibles

Avis laissé le oct. 2018

avis de
2,0

Points positifs : Nothing

Points négatifs : They didn't have the car in stock. Had to go to another company.

Avis laissé le oct. 2018

avis de
2,0

Peru Hertz did not have the car I reserved

Points négatifs : The reservation was for 8 am. The agent at the counter told me it would not be available until 6 pm. I had to go to budget and rent a car at a much higher rate.

Avis laissé le sept. 2018

avis de
2,0

No cars available

Points négatifs : When I arrived, Hertz informed me that they suffered an internal error and did not have a single car that they could rent to me. Said it would be at least 3 hours before a car would be back. I had to cancel the reservation and visit a different company’s counter, where I was able to rent, but at a higher rate.

Avis laissé le sept. 2018

avis de

9,6

Points positifs : The pickup staff were very slow in processing and a bit rude the rental, but the drop-off personnel were more efficient.

Points négatifs : More efficient and friendly staff for the car pickup. Also, the car rentals may provide more information on the driving conditions in Peru, which at times were difficult.

Avis laissé le avr. 2019

avis de

5,2

Points négatifs : Staff dinged me for not having 7/8ths gas in the car. However, I returned the car at the exact level of gasoline as when I picked it up. Instead they told me it wasn't enough and charged me anyway. Take a photo of your fuel gauge when picking up

Avis laissé le juil. 2019

avis de
6,4

Points négatifs : In car delivery lack of signalling I made the car reservation on net $184.55.But the price at the airport is other price $648.65 I had complete insurance with my credit card I presented the papers and girl tell me that it was not worth in Peru but they forced to buy other insurance already assured by my credit card.Didn't have my reservation number . Here's the proof Economy Car from Jorge Chavez Intl Airport (LIM) Pick-up: Sunday, December 16, 2018 4:00 PM Drop-off: Friday, January 4, 2019 3:00 PM Rental Location: Hertz Corporation Jorge Chavez Intl Airport (LIM) Avenida Elmer Faucet S/n, Lima, Peru 15000 Driver Name: Franciscojose Santoscruz Hertz Corporation Confirmation Number: H8112071814 Car Type: Kia Picanto or similar Make / model not guaranteed Unlimited Mileage Automatic Transmission Air Conditioning Is the first time i rent a car in several countries and they never did that to me. I do not recommend rent a car in Hertz at the airport of Lima. The company is not honest. What can I do to recover the difference of my money Thanks

Avis laissé le janv. 2019

avis de
2,0

Beware

Points positifs : Nothing

Points négatifs : BEWARE. Cars are not ready at quoted time. When we arrived, other customers had been waiting for 2+ hours. They try to scam you into buying their insurance, which is not required (read the other reviews for this location on Google maps); then, they insisted if we didn’t buy their insurance they had to but a $10,000 USD hold on our credit card. We called them out on their scamming, the woman at the counter laughed at us. We canceled, used their WiFi to book with Budget a few blocks away, and rented without hassle from them instead.

Avis laissé le janv. 2019

avis de
2,0

It was horrible. They said they couldn't find the reservation.

Points positifs : They also said they didn't have an automatic car only mechanic. It was a terrible experience. They told me you should have contacted them in advanced.

Avis laissé le déc. 2018

avis de
2,0

dont book Hertz Peru

Points positifs : free cancellation

Points négatifs : 1. you can book a car for a nice price. At the counter they will tell you, this nice price is without any insurance and you HAVE TO book the insurance on top (~14$ per day) 2. you cannot take the small cars out of Lima. You have to book the next category Take the online price, multiply by 8 and you will have the real price. Thanks a lot, Hertz....

Avis laissé le déc. 2018

avis de
2,0

Horrible experience, never again

Points négatifs : We waited more than an hour after our flight to receive a car even though there were two ladies at the counter and one was free. Turn out one did not know what she was doing so she needed help. Finally when we were helped the lady doesn’t know of any reservations that we have and I show her the email. She reads all of it and then says “oh you paid 16 dollars for the rental, I’m sorry but I don’t have that car available” she then proceeded to tell us the only thing available was a manual car and she could honor the price. First of all the car should have been available since I made this reservation more than a two months in advance. Also a manual car is less expensive that an automatic one so that shouldn’t have been the same price. I tell her I can’t drive manual and then she says she couldn’t do anything for me then. She then goes on to go back and text on her phone while we are still on the counter. Our plans and trip were ruined since we did not have a car. Plus the money we had to pay for a taxi because there was no way for us to get to our hotel. Horrible customer service and horrible Experience, never again renting from hertz.

Avis laissé le nov. 2018

avis de
2,0

Very bad

Points positifs : Nothing I’m never going to use your services again

Points négatifs : That the ensurance I pay with you wasn’t accep by hertz in the airport

Avis laissé le nov. 2018

avis de
2,0

Pésimo sistema de reservaciones

Points négatifs : No me respetaron la reservavión, llegue al establecimiento y no tenian unidades disponibles

Avis laissé le oct. 2018

avis de
2,0

Points positifs : Nothing

Points négatifs : They didn't have the car in stock. Had to go to another company.

Avis laissé le oct. 2018

avis de
2,0

Peru Hertz did not have the car I reserved

Points négatifs : The reservation was for 8 am. The agent at the counter told me it would not be available until 6 pm. I had to go to budget and rent a car at a much higher rate.

Avis laissé le sept. 2018

avis de
2,0

No cars available

Points négatifs : When I arrived, Hertz informed me that they suffered an internal error and did not have a single car that they could rent to me. Said it would be at least 3 hours before a car would be back. I had to cancel the reservation and visit a different company’s counter, where I was able to rent, but at a higher rate.

Avis laissé le sept. 2018

avis de

Classé n°5

Thrifty

7,1 Bien (2 726 avis)

3 succursales à Lima

╳

Avis sur Thrifty

Agences

Thrifty

Agences à Lima

Av. La Encalada 1388

+51 1445 5552

Llegadas Internacionales

+51 1517 2402

Pasaje Tello 215 Miraflores

+51 1444 3050

Tous les avis de Thrifty

Avis de Thrifty à Lima

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

4,8

Not really Thrifty but Hertz in Lima Airport

Points positifs : They help fix the problem they created.

Points négatifs : I rented a van for 12 on the website. When I got to the airport it was serviced by Hertz. They wanted to give a 5 pass. SUV. I told them about the reservation and they gave me van for 11. We were ok but tight with luggages. It wasn't super clean inside either. In Peru I suggest calling to confirm and double check in advance.

Avis laissé le févr. 2018

avis de
4,0

poor reception

Points négatifs : they are not in the airport. Upon arrival, l we didn't see the company booth and they advertised. I bought insurance however they didn't honor that insurance and forced us to buy their own insurance.

Avis laissé le juil. 2016

avis de
2,0

terrible service

Points négatifs : They did not have my reservation and on top of that they wanted to hold 1500 dollars if I would have reserved a car with them. I had to look for the address because the address I had on the reservation was wrong. Terrible service

Avis laissé le avr. 2016

avis de
5,6

Points positifs : The price was good.

Points négatifs : The Thrifty rental in Lima, Peru is very complicated. To get your car, you need to cross the pedestrian bridge (stairs only - not easy with suitcases) and pick up your car across the busy street. To return the car, you need to do so with Hertz at the airport and they leave your account temporarily open while you leave the country. You don't get a confirmation of the final payment until you have already left Peru. Not the easiest rental situation.

Avis laissé le avr. 2016

avis de

4,8

Not really Thrifty but Hertz in Lima Airport

Points positifs : They help fix the problem they created.

Points négatifs : I rented a van for 12 on the website. When I got to the airport it was serviced by Hertz. They wanted to give a 5 pass. SUV. I told them about the reservation and they gave me van for 11. We were ok but tight with luggages. It wasn't super clean inside either. In Peru I suggest calling to confirm and double check in advance.

Avis laissé le févr. 2018

avis de
4,0

poor reception

Points négatifs : they are not in the airport. Upon arrival, l we didn't see the company booth and they advertised. I bought insurance however they didn't honor that insurance and forced us to buy their own insurance.

Avis laissé le juil. 2016

avis de
2,0

terrible service

Points négatifs : They did not have my reservation and on top of that they wanted to hold 1500 dollars if I would have reserved a car with them. I had to look for the address because the address I had on the reservation was wrong. Terrible service

Avis laissé le avr. 2016

avis de
5,6

Points positifs : The price was good.

Points négatifs : The Thrifty rental in Lima, Peru is very complicated. To get your car, you need to cross the pedestrian bridge (stairs only - not easy with suitcases) and pick up your car across the busy street. To return the car, you need to do so with Hertz at the airport and they leave your account temporarily open while you leave the country. You don't get a confirmation of the final payment until you have already left Peru. Not the easiest rental situation.

Avis laissé le avr. 2016

avis de

Classé n°6

National

9,2 Excellent (1 avis)

2 succursales à Lima

╳

Avis sur National

Agences

National

Agences à Lima

28 De Julio Avenue

+51 932 105 022

Av Elmert Faucett Intl

+51 1517 1855

Tous les avis de National

Avis de National à Lima

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

9,2

Best bang for your buck

Points positifs : The service and professionalism of the staff. Car was as clean as it can be

Points négatifs : That I did not receive upgrade because of availability although when I arrived at rental lot, there were plenty of cars

Avis laissé le oct. 2018

avis de
9,2

Meilleur coup pour votre mâle

Points positifs : Le service et le professionnalisme du personnel. La voiture était aussi propre qu'elle peut l'être

Points négatifs : Que je n'ai pas reçu de mise à niveau en raison de la disponibilité bien que lorsque je suis arrivé au lot de location, il y avait beaucoup de voitures

Avis laissé le oct. 2018

avis de

9,2

Best bang for your buck

Points positifs : The service and professionalism of the staff. Car was as clean as it can be

Points négatifs : That I did not receive upgrade because of availability although when I arrived at rental lot, there were plenty of cars

Avis laissé le oct. 2018

avis de
9,2

Meilleur coup pour votre mâle

Points positifs : Le service et le professionnalisme du personnel. La voiture était aussi propre qu'elle peut l'être

Points négatifs : Que je n'ai pas reçu de mise à niveau en raison de la disponibilité bien que lorsque je suis arrivé au lot de location, il y avait beaucoup de voitures

Avis laissé le oct. 2018

avis de

dès 18 €/jour

Classé n°7

Europcar

5,4 Correct (2 avis)

2 succursales à Lima

╳

Avis sur Europcar

Agences

Europcar

Agences à Lima

Av. Galvez Barrenechea 1047

+51 1225 4848

Meet & Greet

+51 1610 1331

Tous les avis de Europcar

Avis de Europcar à Lima

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

2,0

2500$us security deposit?

Points positifs : Nothing

Points négatifs : Europcar asked for à 2500$us security deposit (for a basic car) because we paid for insurrance online and apparently Europcar does not like that.

Avis laissé le avr. 2017

avis de

2,0

2500$us security deposit?

Points positifs : Nothing

Points négatifs : Europcar asked for à 2500$us security deposit (for a basic car) because we paid for insurrance online and apparently Europcar does not like that.

Avis laissé le avr. 2017

avis de

Classé n°8

Dollar

2,0 Médiocre (2 avis)

3 succursales à Lima

╳

Avis sur Dollar

Agences

Dollar

Agences à Lima

Av. Javier Prado Este 6517

+51 1642 0101

Llegadas Internacionales

+51 1517 2402

Pasaje Tello 215 Miraflores

+51 1444 3050

Tous les avis de Dollar

Avis de Dollar à Lima

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

2,0

Points négatifs : Got there at noon to pick up our car as per our reservation was told that there were no cars available and that our car wasn’t being returned until 3pm. Didn’t get there til 4. Then the AC didn’t work. Worst rental experience I’ve ever had in any country.

Avis laissé le janv. 2019

avis de

2,0

Points négatifs : Got there at noon to pick up our car as per our reservation was told that there were no cars available and that our car wasn’t being returned until 3pm. Didn’t get there til 4. Then the AC didn’t work. Worst rental experience I’ve ever had in any country.

Avis laissé le janv. 2019

avis de

Classé n°9

NU Car

2,0 Médiocre (1 avis)

1 succursale à Lima

╳

Avis sur NU Car

Agences

NU Car

Agences à Lima

Av. Cosrtanera 1380 San Miguel

+51 1222 1010

Tous les avis de NU Car

Avis de NU Car à Lima

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

2,0

CAR offered was NOT the car we agreed to rent.

Points positifs : They did offer us a beautiful car, and they were friendly.

Points négatifs : They offered us a tight 6 person car with NO ROOM for luggage, when we had rented an H1 van or similar for 9 people plus luggage. We simply could not fit. They also told us about the additional insurance that we could NOT find out bout until we showed up. The savings would have disappeared. This was awful as we then did NOT have a car waiting that would fit all of us.

Avis laissé le juil. 2018

avis de

2,0

CAR offered was NOT the car we agreed to rent.

Points positifs : They did offer us a beautiful car, and they were friendly.

Points négatifs : They offered us a tight 6 person car with NO ROOM for luggage, when we had rented an H1 van or similar for 9 people plus luggage. We simply could not fit. They also told us about the additional insurance that we could NOT find out bout until we showed up. The savings would have disappeared. This was awful as we then did NOT have a car waiting that would fit all of us.

Avis laissé le juil. 2018

avis de

Enterprise

4 succursales à Lima

╳

Agences

Enterprise

Agences à Lima

28 De Julio Avenue

+51 1574 1374

Av Elmert Faucett Intl

+51 1574 1374

Jiron Los Jilgueros Cuadra 2

+51 972 066 294

Los Portales Parking,el Parque

+51 959 176 209

keddy by Europcar

2 succursales à Lima

╳

Agences

keddy by Europcar

Agences à Lima

Av. Galvez Barrenechea 1047, San Borja, Lima, LIMA 41

+51 1225 4848

Meet And Greet- Av.Elmer Faucett ,Callao

Localiza

2 succursales à Lima

╳

Agences

Localiza

Agences à Lima

Avenida Arequipa 5271

Avenida Elmer Faucett

dès 19 €/jour

Sixt

La plus populaire

2 succursales à Lima

╳

Agences

Sixt

Agences à Lima

Cantuarias 341

+51 1444 3050

Elmer Faucett

+51 981 243 195

Sunnycars

2 succursales à Lima

╳

Agences

Sunnycars

Agences à Lima

Av. Galvez Barrenechea 1047

Avenida Elmer Faucett

Zügig Rent A Car

2 succursales à Lima