Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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3,6
Points positifs : The car was very clean
Points négatifs : So it had leaky tires, none of the charging ports worked, and the guy working there drove around really fast and freaked me out.
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2,0
Points positifs : Told me on arrival their computer system had a glitch and they actually had no cars available. They also said they'd call me in the afternoon to let me know when the next car would be available and then never called.
Points négatifs : Fix your website so people don't waste their time.
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10,0
Points positifs : Staff was great
Points négatifs : Car was almost not ready on time
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5,2
Points négatifs : They didn’t have my reserved car, nor any other car available. This also happened to two other people who were there at the same time.
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8,4
Points positifs : Staff was wonderful. Very friendly and courteous, Things moved along at a great clip. Thanks to them
Points négatifs : You have only one location in DC. Its not open 24 hours. Having a location open 24 hours would be much more convenient...or waive fee for DCA drop off if after hours in the DC location. This is whats really missing.
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10,0
Points positifs : I got an upgrade on the car, the young driver fee was low, and the check in/out was very easy.
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9,2
Points positifs : Was able to get an upgrade that was more comfortable.
Points négatifs : N/a
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10,0
Smooth sailing
Points positifs : Easy reservations, pick up, and drop off. I look forward to the next time.
Points négatifs : NA
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7,2
Wasn’t given a great car
Points négatifs : The car’s exterior was dirty and the windshield had a glare from the dirt. Also, when I got in the dashboard said “maintenance required” which made me nervous that the car was going to have issues. Lastly, it was left with a quarter of a tank which was rediculous. The DC attendee said I could return it empty for my trouble but the car didn’t even get me that far without running out (poor mileage).
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6,8
Great service at Alamo Rental D.C.
Points positifs : The ease of booking and picking up the car was appreciated! The representative at Alamo in D.C. was helped us understanding everything that we'd be billed for as well as the timing of our return based on when we picked it up.
Points négatifs : N/A
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10,0
Points positifs : easy and quick pick up
Points négatifs : customer service was just "going through the motions"
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8,8
Points positifs : Who knew a Chevy Impala was fun to drive AND comfortable?
Points négatifs : Alamo staff in Washington could be a bit more helpful, but overall cove the bases efficiently enough.
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10,0
Points positifs : Staff was great
Points négatifs : Car was almost not ready on time
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10,0
Points positifs : I got an upgrade on the car, the young driver fee was low, and the check in/out was very easy.
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9,2
Points positifs : Was able to get an upgrade that was more comfortable.
Points négatifs : N/a
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10,0
Smooth sailing
Points positifs : Easy reservations, pick up, and drop off. I look forward to the next time.
Points négatifs : NA
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10,0
Points positifs : easy and quick pick up
Points négatifs : customer service was just "going through the motions"
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8,8
Points positifs : Who knew a Chevy Impala was fun to drive AND comfortable?
Points négatifs : Alamo staff in Washington could be a bit more helpful, but overall cove the bases efficiently enough.
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8,4
Points positifs : Staff was wonderful. Very friendly and courteous, Things moved along at a great clip. Thanks to them
Points négatifs : You have only one location in DC. Its not open 24 hours. Having a location open 24 hours would be much more convenient...or waive fee for DCA drop off if after hours in the DC location. This is whats really missing.
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7,2
Wasn’t given a great car
Points négatifs : The car’s exterior was dirty and the windshield had a glare from the dirt. Also, when I got in the dashboard said “maintenance required” which made me nervous that the car was going to have issues. Lastly, it was left with a quarter of a tank which was rediculous. The DC attendee said I could return it empty for my trouble but the car didn’t even get me that far without running out (poor mileage).
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6,8
Great service at Alamo Rental D.C.
Points positifs : The ease of booking and picking up the car was appreciated! The representative at Alamo in D.C. was helped us understanding everything that we'd be billed for as well as the timing of our return based on when we picked it up.
Points négatifs : N/A
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3,6
Points positifs : The car was very clean
Points négatifs : So it had leaky tires, none of the charging ports worked, and the guy working there drove around really fast and freaked me out.
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2,0
Points positifs : Told me on arrival their computer system had a glitch and they actually had no cars available. They also said they'd call me in the afternoon to let me know when the next car would be available and then never called.
Points négatifs : Fix your website so people don't waste their time.
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5,2
Points négatifs : They didn’t have my reserved car, nor any other car available. This also happened to two other people who were there at the same time.
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