Avis des clients
Note globale
7,3
Bien
Basé sur 165 avis
Propreté
7,5
Confort
7,8
Prise en charge/retour
6,9
Rapport qualité/prix
7,3
Commentaires récents
Avis des clients
32
14
21
10
13
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9,6
Points positifs : The staff was great, and the car ran well.
Points négatifs : The EZ-Pass fees were horrendous! Easier to pay cash.
avis de
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10,0
Points positifs : Friendly staff, explained everything clearly, not rushed, car pick-up and drop-off went smoothly -- great rental experience!
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10,0
Points positifs : Weiney Tolessa with Avis at Georgetown location was extremely helpful with my check in process. I greatly appreciated her professionalism.
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8,8
Points positifs : Dropoff was easy
Points négatifs : Pickup could have been easier had the car been pulled out for me
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8,0
Points positifs : Front desk lady was excellent - she was very communicative of the rental car status when people were returning the car late.
Points négatifs : It would be great if the guy who handed me the keys told me more info about the car (i.e. where the cruise control button is and how it works in that particular model). I'm used to old cars, and when I drive it right away, I waste a few minutes figuring out where all the buttons are while being hurried to move the car out of the way.
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5,6
Points négatifs : The pickup location had way too few cars for the number of reservations. I waited two hours to get a car because they had to bring cars from other locations and wait for returns. Terrible management. I won't rant from Avis agin.
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6,8
Points positifs : I was the only customer at pickup likely due to covid and considering the circumstances the overall experience was pleasant. Dropoff wasn't as smooth but nothing worth losing sleep over.
Points négatifs : It seems like Avis's entire fleet at Union Station was kind of bedraggled and the location of the rental agencies within the garage is a bit depressing, which I admit is probably out of their control.
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10,0
Points négatifs : Nothing, everything was great, Customer service, car etc, Thanks for ur convenience Avis.
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4,8
Points négatifs : Felt lied to because I was told my car was full but it was only half full (gas). I paid unnecessarily for gas. Plus, they didn't have the car size I wanted. Would not recommend.
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3,2
Points positifs : Nothing.
Points négatifs : Everything.1 hour to take the car because one of the guys was smoking ash.the car was not ready.no navigator in the car and we need it.over payed.no options.we arrived late to our meeting because of them.the fuel tank was completly empty and we lost more time looking for a gas station...and we payed more than the double than in the web site for nothing.once in phily the drop off even worse trying make us pay 225 dollars more.66 dollars finish in 135 dollars.thieves.
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8,0
Points positifs : drop off super easy, pick up too
Points négatifs : Caliber had over 40K miles and it showed.
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4,4
Points négatifs : The car snelled like cigarette smoke. The windows were very dirty on the inside. We had to wait quite a while at pick up even though we reserved a car.
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Où trouver des voitures de location Avis à Washington DC ?
Les meilleures astuces pour louer une voiture à Washington DC avec Avis
- 25% de nos utilisateurs ont loué une voiture à Washington DC avec Avis pour 45 € ou moins.
- Le prix des voitures de location de catégorie « Standard » chez Avis à Washington DC est environ 48% moins cher en moyenne que les autres types de véhicules.