Réservez une voiture de location chez Alamo à Washington DC

Points positifs : Pick up was great. Drop off slow. Car smelled like smoke

Points positifs : The car drove nicely and didn’t have any critical issues. The originally confirmed price (NOT what we were charged in the end) was wonderful.

Points négatifs : We were hit with a $436.59 ‘’inner city fee’’ despite dropping off where confirmed by our desk agent in Atlanta. At that meeting as well, we waited over two hours as Thrifty, Hertz, and one additional rental company were all required to wait in the same line for two agents. Finally, our windshield wipers did not work on timed settings. During the hours of rain we experienced from Atlanta to New York City, our only option was to hold down the trigger manually.

Points négatifs : We booked the car for 8:30am. We got there, the car was not ready. They tried to give us an upgrade of a V8 for a long trip when I booked an economical car. We then had to wait 45 mins for a car to arrive. It had tire pressure issues. They filled with air and said it was fine. We got down the road 5 mins and a warning light came on. We then had to find another Alamo to switch out the car which took another 40 mins as they had to do the paperwork and clean the car. 11am we were finally in the road for a 12 hour trip This is totally unacceptable

Points positifs : The car was very clean

Points négatifs : So it had leaky tires, none of the charging ports worked, and the guy working there drove around really fast and freaked me out.

Points positifs : Told me on arrival their computer system had a glitch and they actually had no cars available. They also said they'd call me in the afternoon to let me know when the next car would be available and then never called.

Points négatifs : Fix your website so people don't waste their time.

Points négatifs : They didn’t have my reserved car, nor any other car available. This also happened to two other people who were there at the same time.