Points positifs : The staff very friendly. It was in and out super fast ..
Points négatifs : I couldn’t ask for anything more .. perfect
Points positifs : Car was brand new and clean.
Points négatifs : Got totally ripped off. Was 90 mins early from estimated pickup and said had no cars my size but could get a suv for 30% more or wait. What kind a bs is that? Then my flight was delayed leaving and returned it an hour later than agreed upon and they charged me another $100. Place is slimey, feel like I had been swindled and couldnt get in touch w anyone ab the questionable charges. Poor customer service. Wont rent from here again.
Points positifs : The staff refused to honor my reservation. The state of AZ advised citizens NOT to renew their driver’s licenses due to covid-19. I presented my AZ driver’s license with the decree from Governor Ducey that showed all AZ licenses expy dates had an additional year validity. ACE refused my reservation. I had to rent a room for 122.00, go back next day. ACE RENTED me a car for $125.00 more than my confirmed reservation.
Points négatifs : Honoring my extended validity AZ DL and honoring the $505.00 rate for 9 days.
Points négatifs : Instructions on where and how to pick up car. Ace is inside the terminal not in an off area. Directions said to bring print out voucher. It was not necessary. Had to give staff member all info on voucher.
Points positifs : Staff good, pick up and drop off convenient
Points positifs : Dropping off went well
Points négatifs : My vehicle was given to me spelling like cigarette smoke, horribly stained seats, outside the car was beat up bad, they scam you with their insurance and add it even if you say no. They ask you to sign fast before they give you the rental breakdown. A bit scammy
Points positifs : Staff was great once you got to end of hour wait in line and upon return
Points négatifs : Car pulled to know side. They need to check them better before they release them
Points négatifs : Quicker pick up time. We had to waste 45min to be helped.
Points positifs : The experience was slow and features added that I later regretted getting. I should have contacted St. Farm Ins. for coverage for non-owned vehicle and saved about $70.00.
Points négatifs : More ACE front staff workers. Also exit lot people should speak English.
Points positifs : Very convenient drop off and pick up
Points négatifs : My Drivers license had expired in March, I was told I could not drive .My daughter gave her information which was valid, They sent my rental agreement via email after I returned the car and I was charged 12.99 a day for an additional driver when there was only 1 driver. I also noticed on my agreement my expiration date was changed to reflect a expiration date of 2022. I am not understanding why this was done and why I’m being charged for an additional driver. I’ve tried several times calling them and have left a message, waiting on a callback
Points positifs : I called ahead because our plane was delayed and got someone on the phone quickly and they said that was not a problem and the car would still be there.
Points négatifs : Saying the rental was cancelled (despite saying otherwise on the phone before) we were charged 571 + 500 deposit instead of 392 quoted on your site
Points négatifs : $1600/6 days for a small suv is INSANE. This was in Miami not Ft.Lauderdale.
Chez Ace, une voiture de location à Fort Lauderdale coûte en moyenne 28 € par jour.
Grande (Ford Mustang Convertible ou similaire) est la catégorie de voiture la plus réservée chez Ace à Fort Lauderdale.
Ace possède 1 succursale à Fort Lauderdale. Consultez notre carte des succursales Ace pour trouver celle qui vous convient le mieux.