Points positifs : Quick drop off.
Points négatifs : Processing time at pickup is way too long. Could hardly hear representative behind glass and mask. She needed to speak louder and more clearly.
Points négatifs : Processing time at pickup is way too long.
Points positifs : Nothing
Points négatifs : Do not discriminate and make different rules for renters.
Points positifs : Drop off was easier. Also no one there to greet us
Points négatifs : Very long wait at pick up Not super friendly staff No one at the garage to assist with finding the car. Not the best experience !
Points négatifs : I think Honesty up front. I was told that I would save money by purchasing gas up front. They charged be $1.80 per gallon which is less than average in Florida, but I bought 20 gallons for a vehicle that has 16 gallon fuel capacity. Also they charged me an extra $210 premium day rate for extending the rental 6 days.
Points positifs : The car was fun
Points négatifs : The window time to pick up the car was an Hr. Should have one line separate for Reservations
Points positifs : Turning the car in was easy
Points négatifs : The car was in pretty bad shape, keyless entry was in bad shape.. the car had sounds, broken pieces inside , the keyless entry did not respond everytime..... it sucked..
Points négatifs : Car smelled like heavy cigarettes and made loud noise from back
Points positifs : Easy no problem at all
Points positifs : Drop off was fast.
Points négatifs : They snuck in things I didn’t want and over charge for others. Did not want insurance, but was added anyway. They charged me $35 to fill half a tank when I paid $30 to fill from empty at a gas station outside. They even told me their gas prices were cheaper. And other no sense fees. A $120 rental came out to $258
Points positifs : Prepaid in full and reserved my car in March 2020 for my vacation the first week of July 2020. When I arrived to pick-up my car, I was told my original car was not available, and I would be upgraded to the next available car. When I got to the hotel and looked over my bill, ACE charged me an additional $60.00 to "upgrade" me for this car, as if it was my fault that they didn't have the vehicle I had booked and prepaid for in full back in March 2020. The "upgraded" car was dirty: It had not been washed or vacuumed, and when I tried to use the Windshield Washer there was no Windshield Washer Fluid in the tank. Furthermore, the gas tank was not full upon pick-up but indicated a little about 3/4 of a tank. When I returned the car, I got a "run-around" and was told to send the "manager" an email. What a hassle. Buyer Beware.
Points négatifs : What could have been better? I should have rented a vehicle from another company! Again, Buyer Beware.
Points positifs : All was great. I would do it again.
Points négatifs : Nothing
Chez Ace, une voiture de location à Fort Lauderdale coûte en moyenne 29 € par jour.
Grande (Ford Mustang Convertible ou similaire) est la catégorie de voiture la plus réservée chez Ace à Fort Lauderdale.
Ace possède 1 succursale à Fort Lauderdale. Consultez notre carte des succursales Ace pour trouver celle qui vous convient le mieux.