Vol Fort Lauderdale : Trouvez un billet d’avion pas cher pour Fort Lauderdale

Points positifs : no remarks. everything fine for a short flight

Points positifs : Pretty much nothing

Points négatifs : A sealed blanket and a better customer service

Points négatifs : Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins.

Points négatifs : Delay of 40 minutes

Points positifs : Puntualidad y amabilidad en la recepción de equipaje

Points négatifs : Pésimo servicio en la llegada a Bergen. No solo no llego una de las valijas, sino que no había nadie en la oficina de reclamos, nos hicieron recorrer todo el aeropuerto hasta que no les quedó otro remedio que ayudarnos. Mala disposición de los empleados. Lo mismo con la recepcionista del buró de información turística

Points positifs : Bad for 12 hrs flight passengers need hot food

Points négatifs : Long flight is not about just saving money

Points positifs : Friendly crew, good movie options. Good wine available (for $10). Base price very fair.

Points négatifs : Seat was way too cramped for a 10 hour flight (I'm average 5'11"). Hot snack offerings disappointing and expensive. 5+ hour delay, after poorly organized boarding. I would fly with Norwegian again but only in premium seats.

Points négatifs : Need food upgrade !!!! Paying for food and not available or sold out is big No No!!!

Points positifs : The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Points positifs : n/a

Points négatifs : The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came.

Points positifs : Cops is always a good reason to flight

Points négatifs : They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.

Points négatifs : 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing

Points négatifs : It will be nice if economy class get at least a bottle of water!

Points positifs : This was the strange not being able to buy crew just ignores you because you’re not part of the club bought a head of time. I had no idea

Points négatifs : Should make it very clear that you have to order food ahead of time! I did not know this and had to go nine hours without food or water!!!!

Points positifs : The crew was indeed amazing. First the first time of my life I was wishing for a couple more hours on the plan (premium ticket)

Points négatifs : All in all everything was fine

Points positifs : Customs line was 2.5 hours, but they are nice.

Points négatifs : If you don't pick a meal prior to the flight you don't get food.

Points négatifs : It's KLM. What else do you need to know.

Points positifs : Confort and kindness

Points négatifs : It was too cold

Points positifs : Crew good and seat OK but not exceptional for business class

Points négatifs : Food was average - main course could have been better. Range of movies ok but not great

Points positifs : Loved the smooth ride.

Points négatifs : Bathroom was pretty nasty

Points positifs : The first of a 2-leg trip (Krabi-Oslo) went great. Boarding was orderly and timely, left pretty much on time. Seats were surprisingly comfortable and roomy.

Points négatifs : The second leg (Oslo-JFK) however was a completely different story. The airline dropped the ball in so many ways here. 45 minutes past departure time and they are still boarding people. This was mostly do to the gate agents arbitrarily forcing people to needlessly check bags that would have been fine on board (while simultaneously forcing them to pay for checking thos bags, unbelievable money-grab on the part of the airline). Flight crew made no announcements whatsoever on the delay until 30 minutes past departure time. As an obvious result, bags then took a tremendous amount of time to arrive at claim.

Points négatifs : It would be great if they had free drinks and snacks

Points positifs : great new aircrafts

Points négatifs : Premium cabin service and amenities very poor. No snacks available with premium ticket. Also no socks or hygiene products typically available on other business class flights. Will not fly Norwegian again.

Points négatifs : This was my first trip to Europe and I was a bit nervous about the experience, I've been on plenty of planes, however, about nothing like this. Norwegian Airlines is the worst experience I have ever had on a plane or any mode of transportation. We were running to the terminal because they only announced that they had last call,and we were eating. When we got there, they pulled my fiancee aside to weigh her bags (mind you this is about 5 mins before the plane is about the leave). I'm waiting inside of the airway for her and they spot me and pull me back out to weigh my bag. The guy was shady, he pulled on my bag as it was on the hand scale and said it was 3 kg overweight. I told him it's not, I weighed it myself, so he weighs it again and say "sorry, I meant it is 4kg overweight" he said that it is 15 dollars per kg, unless I want to leave stuff here. I looked at him and he just stared at me until I gave him my credit card. $60!! That's ridiculous, especially considering I bought a hand weight just for this occasion. My fiancee had to pay $90!! And just to top it off, they wouldn't give her passport, she had to ask for it back. Also, if you dont purchase a food plan before hand you have to buy it on the plan. They dont even offer peanuts. This airline will nickel and dime you for everything. Better off with another airline if you are traveling abroad. You'll end up paying the same, but will have better service. Never again will I fly Norwegian

Points négatifs : Premium cabin service and amenities very poor. No snacks available with premium ticket. Also no socks or hygiene products typically available on other business class flights. Will not fly Norwegian again.

Points positifs : The plane itself was beautiful and the seatback entertainment was serviceable.

Points négatifs : Boarding was an hour late for no discernible reason, food for a nine hour flight was for pay only at about eight dollars a sandwich, crew was rude, and seats were very uncomfortable and close. I would never fly this airline again and will tell my friends to avoid it.

Points positifs : The price point is the most attractive attribute.

Points négatifs : The food was palatable, but not the best quality.

Points positifs : New aircraft had free Wi-Fi and lots of movies. Clean.

Points négatifs : First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.

Points négatifs : Transfer time in Lisbon

Points positifs : Everything. Flying First class is the only way to fly

Points positifs : Food is not really included and the seat DONT recline. But the crew were great and boarding was easy

Points négatifs : More food , comfortable seats

Points positifs : We didn’t get to Paris because our first two flights were delayed and our third connecting flights left 30 minutes early. I’m beyond disappointed with the services provided. We tried to book an additional flight to make our trip and that flight was cancelled as well. We are beyond upset of moneylost

Points négatifs : Help your customers when they are stranded!!!!

Points positifs : Customer service was horrible in Rome

Points négatifs : Train people and dont give people our seats even when we paid for them

Points positifs : Absolutely the worst airline I ever flew with. . when I originally purchased my ticket on kayak . I did not know that I had to prepay for the food . I was stuck on a 9 hours flight . when they were serving the food . my only choice is to order from the snack-bar the prices were astronomical like 3 dollars a coke . I told the flight attendant that I was taking medication and I need to eat some real food . she did not barge and did not offer to check with other flight attendant . even where they were serving coffee , they told me the exact same thing . finally one flight attendant gave me a cup after insisting .

Points négatifs : the fact that that this airline did not serve food this was a 9 hours flight . the movie had a very poor selection . the flight attendant were not friendly at all and very blunt . you had to pay for the earphone 3 dollars even for the blanket . they charge you 5 dollars this is absolutely ridiculous mostly for a really long flight

Points positifs : On a long haul flight, when I bought my ticket, Kayak advertised entertainment on my long haul flights. There was none on this flight! Seata were extremely uncomfortable.

Points négatifs : Stop misleading passengers to make money

Points positifs : Boarded quickly and got into air fast.

Points négatifs : Way behind schedule and virtually no snacks or drinks.

Points négatifs : They boarded us in spite of the fact that the flight had been delayed 40 minutes. We were all getting alerts on our phones but were told to disregard it and board anyway. We then had to sit on the runway for 40+ minutes until we could take off. Since we were traveling with two small children, it would have been preferable to spend those extra 40 minutes in the terminal rather than on the plane.

Points positifs : Flight crew was great, smoooth flight,

Points positifs : Crew was excellent seat was as usual

Points négatifs : Something to Fill your tome a little more

Points négatifs : Not being able to choose my seat on a 500€ return flight is a joke.

Points négatifs : Delay of 40 minutes

Points positifs : Got us there safely

Points négatifs : Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.

Points négatifs : Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.

Points positifs : Delicious inflight meal and outstanding service!

Points négatifs : Please keep up the same standards

Points positifs : Crew was great

Points négatifs : Nothing

Points négatifs : I paid $68 to pick up seats on airplane, but they didn't give us the right seat numbers that we wanted

Points positifs : They change my seat from middle to window, but that’s all.

Points négatifs : Flight delayed. Food was salty and cafeteria like.

Points négatifs : The flight was delayed by 3 hours making me late for the next two flights and ultimately costing me an entire day longer in transit. While I understand these things happen, Air Canada's response to me asking for help was abysmal. Ultimately, they didn't care and told me it was my problem. Sadly, one of the first people I talked to really did want to help and arranged flights that would have gotten me back on track but he was prevented from confirming the changes due to management. I will never fly with Air Canada ever again.

Points positifs : customer service was EXTREMELY helpful in finding my luggage, and shifting my flight since I was delayed due to lost bag

Points négatifs : crew onboard seemed super tense and it was just awkward with them. It was a short flight, maybe they've had a long day but it was weird. biscuits and a beverage were offered - i think biscuits are gross maybe try pretzels or something healthy? ALSO, the new system (whatever that means) is awful. i experienced so many delays that made it difficult to find my booking and my checked bag >_<

Points positifs : Flight delayed. Missed connecting flight

Points positifs : The crew was nice

Points négatifs : I was ok but my daughters luggage didn’t arrive when we arrived which I found weird when we took the same flights

Points négatifs : Nothing was included

Points négatifs : Free water would be nice!

Points positifs : This was the strange not being able to buy crew just ignores you because you’re not part of the club bought a head of time. I had no idea

Points négatifs : Should make it very clear that you have to order food ahead of time! I did not know this and had to go nine hours without food or water!!!!

Points négatifs : More nice crew. TV on the plane

Points positifs : service and timing were great

Points positifs : Seats were comfortable. The crews were helpful.

Points négatifs : Cleaner bathroom on the plane.

Points positifs : The crew wasn’t very friendly and there’s very little legroom.

Points négatifs : Don’t loose the luggage