Avis des clients
Note globale
6,2 Bien
Basé sur 149 avis
Note générale
5,9
Propreté
6,9
Confort
6,7
Prise en charge/Retour
5,4
Rapport qualité/prix
6,2
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Location de voitures pas chères à Fort Lauderdale
Meilleurs tarifs obtenus par les utilisateurs KAYAK au cours des dernières 24 heures
Voitures de location à Fort Lauderdale - Avis et annuaire des agences
Economy Rent a Car
Avis sur Economy Rent a Car
Agences
╳
Economy Rent a Car
Agences à Fort Lauderdale
111sw 33rd Street
954-684-9030
Port Everglades
954-684-9030
- 5.1
- 6.2
- 6.0
- 5.1
- 5.0
Avis récents
2,0 Médiocre
3 juil. 2017
Service à l'arrivée pourri
Points positifs : La personne au guichet n'était pas aidante du tout. Elle n'a jamais voulu reconnaître mes assurances canadienne parce que j'avais un avis en français de la couverture d'une voiture de location. C'était le 24 juin journée de congé pour tout les Québécois donc je n'ai jamais été en mesure d'en obtenir un en anglais. J'ai chancellerie ma réservation et je suis allé ailleurs sans problème avec les mêmes preuve d'assurance
5,6 Correct
17 août 2017
À prix similaire, je ne prendrai plus Économy
Points négatifs : Je devais avoir une Ford Fusion (ou équivalent) et on m'a donné une Sentra, ce qui est moins confortable. L'indicateur d'essence ne se rendait pas jusqu'au "Full" et on a tenté de me donner une pénalité même si je venais de faire le plein. Il a fallu que je m'obstine avec le commis pour ne pas avoir à payer la pénalité. J'ai eu l'impression que l'on tentait de m'arnaquer.
Alamo
Avis sur Alamo
Agences
╳
Alamo
Agences à Fort Lauderdale
1700 Eller Dr
+1 888 826 6893
600 Terminal Dr Suite 202
+1 888 826 6893
- 8.6
- 8.6
- 8.7
- 8.6
- 8.6
Avis récents
9,6 Excellent
18 août 2016
Presque parfait
Points positifs : Prise en charge rapide, bon choix de modèles.
Points négatifs : Petite odeur de cigarette dans l'habitacle.
Enterprise
Avis sur Enterprise
Agences
╳
Enterprise
Agences à Fort Lauderdale
1015 W Broward Blvd
+1 954 767 5915
1311 East Sunrise Blvd
+1 954 764 3144
1880 S State Road 7
+1 954 797 5020
2601 S Federal Hwy
+1 954 764 3405
600 Terminal Dr Ste 404
+1 954 205 1436
600 Terminal Dr Suite 404
+1 954 760 9888
801 Seabreeze Blvd
+1 954 618 4030
Hilton Marina Lobby
+1 954 415 8304
- 7.6
- 7.8
- 7.9
- 7.6
- 7.7
Avis récents
10,0 Excellent
20 avr. 2017
Points positifs : Nous avons eu plus que ce que nous avions demandés....MERVEILLEUX !
Agences
╳
A Car Rental
Agences à Fort Lauderdale
2908 E Sunrise Blvd
+1 954 567 3349
Ace
Avis sur Ace
Agences
╳
Ace
Agences à Fort Lauderdale
2330 South Andrews Avenue
+1 954 332 1125
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
6,0
No replies to contact.
Points positifs : People were all nice.
Points négatifs : Paid $170 deposit and only was refunded about 10%. After several attempts, no explanation was received.
avis de
-
4,4
Hidden charges
Points positifs : I liked the online price much better than the actual price.
Points négatifs : Quoted one price online and quadrupled at counter with hidden fees. When I booked I was quoted $458 for two weeks but when I got to the counter it ballooned to $1300 with mandatory fees which I found to be offensive, I can understand an extra $100-300 unexpectedly but $900. I went to another car rental and paid like $700 total. If you're a budget traveller stay away, there's a lot of bait and switch going on. You guys (ace) need to be more transparent and forthcoming with your charges.
avis de
-
4,8
Prepare to pay extra.
Points négatifs : Upsell everything, make everyone there buy insurance that costs more than the car rental. Comes with half tank if Gas, that they try to charge you for when you bring it back in a half tank. Lowest qoute, but ends up being double. Location small and not convenient. Wouldn't go back.
avis de
-
2,0
Hidden fees
Points positifs : Thought I liked the price
avis de
-
4,0
Points positifs : The absence of all the FEES! The taxing authorities are cutting their own throats with all the taxes and fees!!!!
Points négatifs : middle of the night, in unknown part of town, waiting in line for 45 minuets before leaving without a car. VERY uncomfortable.
avis de
-
7,2
Only issue was drop off
Points positifs : cheap and car was clean
Points négatifs : Upon drop off at the aft Lauderdale location I need to get down the street for an emergency and they only provide drop off to the airport and not the near by hospital. I had to go on foot as Uber was unavailable also. This is the only complaint as I am a local.
avis de
-
2,0
Didn't even have a car available
Points positifs : They had a shuttle
Points négatifs : Scheduled for a noon pickup, got to rental location and people in line said they were told to expect a wait of an hour or two hours for a car. We were in town for a funeral, cancelled this rental and got enterprise. Very disappointed with Ace.
avis de
-
2,0
Most horrible rental agency since I started driving 40 years ago
Points positifs : Nothing
Points négatifs : Car was old. Charged me for a glove box that was broken when I got the car. Gave me a car with no gas so I had to drive back to have it filled. Forced me to buy liability insurance which they did not mention until I got there which added 17 a day to my cost. Transponder policy is a rip off. You should take these cheap bait and switch rentals off you service.
avis de
-
4,0
Points négatifs : Exspensive
avis de
-
10,0
Nice car
Points positifs : The staff was very friendly and accommodating
avis de
-
5,2
Points positifs : Car itself was fine.
Points négatifs : Dropoff and pickup were slow and disorganized. I was lucky I was very early for my return flight.
avis de
-
4,4
Wouldn't recommend.
Points positifs : We got a working car. It got us from where we started to where we needed to go.
Points négatifs : - Extremely slow checkin - It was necessary for us to purchase liability insurance, effectively a hidden charge - The guy in front of us was assigned a car too damaged for him to accept - Our car had a bunch of large cosmetic damage that we would have been charged for if I didn't bring it up
avis de
-
6,0
No replies to contact.
Points positifs : People were all nice.
Points négatifs : Paid $170 deposit and only was refunded about 10%. After several attempts, no explanation was received.
avis de
-
4,4
Hidden charges
Points positifs : I liked the online price much better than the actual price.
Points négatifs : Quoted one price online and quadrupled at counter with hidden fees. When I booked I was quoted $458 for two weeks but when I got to the counter it ballooned to $1300 with mandatory fees which I found to be offensive, I can understand an extra $100-300 unexpectedly but $900. I went to another car rental and paid like $700 total. If you're a budget traveller stay away, there's a lot of bait and switch going on. You guys (ace) need to be more transparent and forthcoming with your charges.
avis de
-
4,8
Prepare to pay extra.
Points négatifs : Upsell everything, make everyone there buy insurance that costs more than the car rental. Comes with half tank if Gas, that they try to charge you for when you bring it back in a half tank. Lowest qoute, but ends up being double. Location small and not convenient. Wouldn't go back.
avis de
-
2,0
Hidden fees
Points positifs : Thought I liked the price
avis de
-
4,0
Points positifs : The absence of all the FEES! The taxing authorities are cutting their own throats with all the taxes and fees!!!!
Points négatifs : middle of the night, in unknown part of town, waiting in line for 45 minuets before leaving without a car. VERY uncomfortable.
avis de
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2,0
Didn't even have a car available
Points positifs : They had a shuttle
Points négatifs : Scheduled for a noon pickup, got to rental location and people in line said they were told to expect a wait of an hour or two hours for a car. We were in town for a funeral, cancelled this rental and got enterprise. Very disappointed with Ace.
avis de
-
2,0
Most horrible rental agency since I started driving 40 years ago
Points positifs : Nothing
Points négatifs : Car was old. Charged me for a glove box that was broken when I got the car. Gave me a car with no gas so I had to drive back to have it filled. Forced me to buy liability insurance which they did not mention until I got there which added 17 a day to my cost. Transponder policy is a rip off. You should take these cheap bait and switch rentals off you service.
avis de
-
4,0
Points négatifs : Exspensive
avis de
-
5,2
Points positifs : Car itself was fine.
Points négatifs : Dropoff and pickup were slow and disorganized. I was lucky I was very early for my return flight.
avis de
-
4,4
Wouldn't recommend.
Points positifs : We got a working car. It got us from where we started to where we needed to go.
Points négatifs : - Extremely slow checkin - It was necessary for us to purchase liability insurance, effectively a hidden charge - The guy in front of us was assigned a car too damaged for him to accept - Our car had a bunch of large cosmetic damage that we would have been charged for if I didn't bring it up
avis de
Agences
╳
ADDCAR RENTAL
Agences à Fort Lauderdale
2929 SE 6th Ave
Advantage
Avis sur Advantage
Agences
╳
Advantage
Agences à Fort Lauderdale
600 Terminal Drive - UNIT 303
+1 954 359 4022
Avis des clients
Note globale
6,4 Bien
Basé sur 123 avis
Note générale
6,3
Propreté
6,7
Confort
6,9
Prise en charge/Retour
5,8
Rapport qualité/prix
6,5
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
8,4
Great experience
Points positifs : No complaints it was fast and easy. Pick up and drop off were a breeze... first time renting with this company but would not hesitate to do it again
avis de
-
8,0
Points positifs : Price
Points négatifs : Process too long at check in. Like most rental car cos. tried to oversell
avis de
-
10,0
Points positifs : Thanks for the convertible upgrade suggestion. Well done.
Points négatifs : Not much to complain about.
avis de
-
9,2
Great
Points positifs : The staff was friendly l, the car was clean and a great price.
Points négatifs : We had to wait for a while, when registering, to pick up the car. Not the best thing after sitting in a plane for a few hours.
avis de
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8,0
Points positifs : The car was roomy.
Points négatifs : The counter was closed at 12:30am. We had to go to another agency counter and stood in line for over thirty minutes. I had to return another day because there was no windshield wiper fluid, which made it difficult to see on the highway after trying to clean the windshield unaware the reservoir was empty. It took fifteen minutes to get them to put some fluid in when I returned during the rental period. The ceiling was stained with awful brown spots.
avis de
-
6,0
bait and switch on price
Points positifs : car was very clean and nice. the only part I enjoyed
Points négatifs : price quoted online was from 120-170$, the total was 300. yes, I understand with anything travel related you're gonna have some taxes and other stuff not listed, but this was DOUBLE the expected price. I will just stay closer or UBER or take a taxi from now on. really put a damper on a nice vacation right from the airport.
avis de
-
6,0
Points négatifs : I booked the car for my daughter and they did not honor the discount I was given through AARP. They should have told me this when I booked the car. It cost another $100.
avis de
-
5,2
Hidden charges
Points positifs : Pick up at airport
Points négatifs : The price was not at all what was advertised, the extra charges were outrageous and the staff was less than helpful at dropoff.
avis de
-
2,0
Terrible service
Points négatifs : customer service was the worst I have ever seen and the whole process took forever
avis de
-
8,4
Toll
Points positifs : Due to only $5 in tolls we had to pay $92 to Advantage. Very frustrating!! It feels like car rental companies are making a killing and renters have no reasonable options.
avis de
-
4,4
Not very organized or professional
Points négatifs : Car was not ready; drop off and pick up very confusing; disorganized; will not rent with the company again.
avis de
-
10,0
Best deal in FLL
Points positifs : The price was the most competitive of all sites.
Points négatifs : I paid for full tank and only used a half tank. It probably would have been less expensive to let Dollar refill the used fuel.
avis de
-
10,0
Points positifs : Thanks for the convertible upgrade suggestion. Well done.
Points négatifs : Not much to complain about.
avis de
-
9,2
Great
Points positifs : The staff was friendly l, the car was clean and a great price.
Points négatifs : We had to wait for a while, when registering, to pick up the car. Not the best thing after sitting in a plane for a few hours.
avis de
-
10,0
Best deal in FLL
Points positifs : The price was the most competitive of all sites.
Points négatifs : I paid for full tank and only used a half tank. It probably would have been less expensive to let Dollar refill the used fuel.
avis de
-
8,4
Great experience
Points positifs : No complaints it was fast and easy. Pick up and drop off were a breeze... first time renting with this company but would not hesitate to do it again
avis de
-
8,0
Points positifs : Price
Points négatifs : Process too long at check in. Like most rental car cos. tried to oversell
avis de
-
8,0
Points positifs : The car was roomy.
Points négatifs : The counter was closed at 12:30am. We had to go to another agency counter and stood in line for over thirty minutes. I had to return another day because there was no windshield wiper fluid, which made it difficult to see on the highway after trying to clean the windshield unaware the reservoir was empty. It took fifteen minutes to get them to put some fluid in when I returned during the rental period. The ceiling was stained with awful brown spots.
avis de
-
8,4
Toll
Points positifs : Due to only $5 in tolls we had to pay $92 to Advantage. Very frustrating!! It feels like car rental companies are making a killing and renters have no reasonable options.
avis de
-
6,0
bait and switch on price
Points positifs : car was very clean and nice. the only part I enjoyed
Points négatifs : price quoted online was from 120-170$, the total was 300. yes, I understand with anything travel related you're gonna have some taxes and other stuff not listed, but this was DOUBLE the expected price. I will just stay closer or UBER or take a taxi from now on. really put a damper on a nice vacation right from the airport.
avis de
-
6,0
Points négatifs : I booked the car for my daughter and they did not honor the discount I was given through AARP. They should have told me this when I booked the car. It cost another $100.
avis de
-
5,2
Hidden charges
Points positifs : Pick up at airport
Points négatifs : The price was not at all what was advertised, the extra charges were outrageous and the staff was less than helpful at dropoff.
avis de
-
2,0
Terrible service
Points négatifs : customer service was the worst I have ever seen and the whole process took forever
avis de
-
4,4
Not very organized or professional
Points négatifs : Car was not ready; drop off and pick up very confusing; disorganized; will not rent with the company again.
avis de
Agences
╳
Americas Best Car Rental
Agences à Fort Lauderdale
3234 SE 6th Ave
+1 954 533 7073
Avis
Avis sur Avis
Agences
╳
Avis
Agences à Fort Lauderdale
2301 Southeast 17th Street
+1 954 713 1500
600 Terminal Drive, 3rd Floor
+1 954 359 3250
701 East Sunrise Boulevard
+1 954 462 7400
Avis des clients
Note globale
7,9 Bien
Basé sur 57 avis
Note générale
8,0
Propreté
8,2
Confort
8,2
Prise en charge/Retour
7,5
Rapport qualité/prix
7,9
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
10,0
Points positifs : We changed the reservation and dropped off in Boca and they were terrific too.
avis de
-
2,4
they didnt clean the car correctly.I took more 1hour waiting the car .
Points positifs : nothing
Points négatifs : nothing
avis de
-
3,6
Overcharged and fighting with Avis over an Insurance charge
Points positifs : Nothing
Points négatifs : Charged for Accident insurance which was declined at the time of pick-up (I have the Agreement). Currently dealing with Cust Svc. This (non-airport) agency did not have my reserved car available even though I confirmed day before. Waited 1.5 hours for a car I didn't want. Car had no wiper fluid in it... poor Agency. Do not use this one
avis de
-
8,0
Points positifs : convenience pick up and drop off
Points négatifs : nothing
avis de
-
9,2
Quick and easy
Points positifs : Quick and easy drop off and access
Points négatifs : returned 25 min late and they wanted to charge me an extra $200. I explained it wasn't fair and that I didn't even get the car I paid for. After showing my email confirmation the clerk waived the extra charges and actually changed my reservation to a full size instead of the premium I paid. I was satisfied with the end result
avis de
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2,0
Points positifs : worst service i have ever had with any car rental ever.
Points négatifs : showed up with confirmed reservation, called multiple times to confirm time and date. I stood in line for 1 hour waiting to be told there was no cars available........ they told me to go somewhere else. the worst start of a vacation ever..... do not book here... do not book here... do not book here... do not book here... do not book here... do not not book here... don not book here.... do not book here... do not book here... do not book here... do not book here. do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here......!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...............................................................................................................................
avis de
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8,0
Points positifs : The car was nice, although not really that clean, the drop off was easy.
Points négatifs : There was a long line (which can't be helped) but it took 40 min & movedsuper slow.
avis de
-
3,2
Long lines, poor staffing
Points positifs : Car was clean
Points négatifs : Lines, wait, shuttle to rental center
avis de
-
7,6
Points positifs : Easy pick up
Points négatifs : Drop off needs to be more organized, had to drop off in a parking lot behind the building and drag my luggage around to the front to return the key to the Avis representative.
avis de
-
9,2
Happy
Points positifs : Fast pickup and drop off
Points négatifs : Didn't get to choose from variety of cars in the selected size. The assigned me to a specific car
avis de
-
7,6
Points positifs : The drop off was each and efficient for us to do.
avis de
-
5,2
Paid too much
Points positifs : Staff was polite.
Points négatifs : They couldnt close my ticket bc they didn't have a barcode.
avis de
-
10,0
Points positifs : We changed the reservation and dropped off in Boca and they were terrific too.
avis de
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9,2
Quick and easy
Points positifs : Quick and easy drop off and access
Points négatifs : returned 25 min late and they wanted to charge me an extra $200. I explained it wasn't fair and that I didn't even get the car I paid for. After showing my email confirmation the clerk waived the extra charges and actually changed my reservation to a full size instead of the premium I paid. I was satisfied with the end result
avis de
-
9,2
Happy
Points positifs : Fast pickup and drop off
Points négatifs : Didn't get to choose from variety of cars in the selected size. The assigned me to a specific car
avis de
-
8,0
Points positifs : convenience pick up and drop off
Points négatifs : nothing
avis de
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8,0
Points positifs : The car was nice, although not really that clean, the drop off was easy.
Points négatifs : There was a long line (which can't be helped) but it took 40 min & movedsuper slow.
avis de
-
7,6
Points positifs : Easy pick up
Points négatifs : Drop off needs to be more organized, had to drop off in a parking lot behind the building and drag my luggage around to the front to return the key to the Avis representative.
avis de
-
7,6
Points positifs : The drop off was each and efficient for us to do.
avis de
-
2,4
they didnt clean the car correctly.I took more 1hour waiting the car .
Points positifs : nothing
Points négatifs : nothing
avis de
-
3,6
Overcharged and fighting with Avis over an Insurance charge
Points positifs : Nothing
Points négatifs : Charged for Accident insurance which was declined at the time of pick-up (I have the Agreement). Currently dealing with Cust Svc. This (non-airport) agency did not have my reserved car available even though I confirmed day before. Waited 1.5 hours for a car I didn't want. Car had no wiper fluid in it... poor Agency. Do not use this one
avis de
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2,0
Points positifs : worst service i have ever had with any car rental ever.
Points négatifs : showed up with confirmed reservation, called multiple times to confirm time and date. I stood in line for 1 hour waiting to be told there was no cars available........ they told me to go somewhere else. the worst start of a vacation ever..... do not book here... do not book here... do not book here... do not book here... do not book here... do not not book here... don not book here.... do not book here... do not book here... do not book here... do not book here. do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here... do not book here......!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...............................................................................................................................
avis de
-
3,2
Long lines, poor staffing
Points positifs : Car was clean
Points négatifs : Lines, wait, shuttle to rental center
avis de
-
5,2
Paid too much
Points positifs : Staff was polite.
Points négatifs : They couldnt close my ticket bc they didn't have a barcode.
avis de
Agences
╳
BestWay Auto Rentals
Agences à Fort Lauderdale
3112 Se 4th Avenue
Budget
Avis sur Budget
Agences
╳
Budget
Agences à Fort Lauderdale
1460 North Federal Highway
+1 954 563 6739
1515 Se 17th St Causeway
+1 954 761 7231
600 Terminal Drive,4th Floor
+1 954 359 2400
Avis des clients
Note globale
7,1 Bien
Basé sur 160 avis
Note générale
7,1
Propreté
7,4
Confort
7,3
Prise en charge/Retour
6,9
Rapport qualité/prix
6,9
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
2,0
Liars!
Points positifs : First guy in Charleston told us it would be $210 at pick up and made us buy the fuel package (so we didn’t have to fill up before we dropped off the car) and told us that they charge for a full tank and refund you the difference based on fuel level at drop off. (LIE) the woman at drop off refused to refund the difference (we dropped off with half a tank left) she made us leave and drive 10 minutes to the nearest gas station and fill up (only cost $20 and they tried to charge $80) and after dropping it off she tried to charge us extra for the time we had the car!! We had it less than 24 hours and she tried to charge us 2 days rate. She finally gave up trying to rob us but delayed us just enough time to miss the shuttle and have to pay to get to our cruise. Never will we use Budget car rental again!!!
Points négatifs : See above First guy in Charleston told us it would be $210 at pick up and made us buy the fuel package (so we didn’t have to fill up before we dropped off the car) and told us that they charge for a full tank and refund you the difference based on fuel level at drop off. (LIE) the woman at drop off refused to refund the difference (we dropped off with half a tank left) she made us leave and drive 10 minutes to the nearest gas station and fill up (only cost $20 and they tried to charge $80) and after dropping it off she tried to charge us extra for the time we had the car!! We had it less than 24 hours and she tried to charge us 2 days rate. She finally gave up trying to rob us but delayed us just enough time to miss the shuttle and have to pay to get to our cruise. Never will we use Budget car rental again!!!
avis de
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2,0
Horrible experience
Points positifs : The employees did their best to accommodate and calm down all the angry people. Not the store manager, he was horrible. Christopher Henry, that particular locations manager, has no business being a manager.
Points négatifs : The entire experience!!! What’s the point in reserving your car ahead of time...weeks... if they aren’t going to have any cars upon your arrival. Budget, one of the largest rental car companies in the nation, ran out of cars to rent. I was there for an hour waiting for a car to be ready. Needless to say, I missed several appointments due to not having a car. I will never rent with them again.
avis de
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9,6
Setting the standards!!!
Points positifs : Great service, thankfully no peddling and pushing of unwanted extras by shady salesperson, even toll pass is on-need basis. Fast too.
Points négatifs : It's all good - please keep up this service - hopefully turnaround the industry.
avis de
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3,6
Most expensive dirty damaged car rental ever
Points positifs : Car got me where I needed to go.
Points négatifs : Car was dirty. Seats stained. Body damaged with scratches and 'dings.' Rental agent walked to garage with me and tried to downplay it. Have rented several times with Budget and they are going down hill. Last time was bad - this time: worse. Next time: Hertz.
avis de
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10,0
Good price for an intermediate car
Points positifs : Car was very nice. A Hyundai Elantra. Smooth ride. Nice A/C.
avis de
-
2,8
minivan not available
Points négatifs : We ordered a minivan rental at one location in ft Lauderdale and i called twice and was told that it was available but could not be picked up early. when I called the second time they told me said the vehicle was now not available to be picked up at that location and that i was to pick it up at the Fort Lauderdale airport location. Upon arrival my husband was told the vehicle was no longer available AND that if we wanted another vehicle that we would only be able to acquire an SUV and that we would have to pay WAY more than the original quoted price. I called customer service and was told to talk to the location of where we were returning the vehicle and that could adjust the price. Then when i spoke to them they said it was an error on the original locations part and that i needed to speak with them. I am at my wits end with this error and considering that this all occurred during the time of hurricane Irma it is seriously starting to feel like price gouging and i am prepared to leave a bad review on all sites if necessary if this is not resolved.
avis de
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2,0
Points positifs : My car had less than a half tank of gas. I was traveling to Orlando, so I had to stop close to Airport and I filled the tank back to a half tank but was still charged 121$ for a full tank of gas
Points négatifs : See above
avis de
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9,6
Points positifs : Great price, good car, friendly customer service
Points négatifs : No shuttle from airport to budget office.
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4,4
Go elsewhere.
Points positifs : The car worked.
Points négatifs : The pick-up counter person was very pushy with insurance even though we were already covered,
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2,0
Be careful with kayak website - misleading
Points positifs : The lady at budget in Fll airport was accommodating and did her best. Still was nearly double the rate quoted from kayak.
Points négatifs : I specifically selected FLL airport on the search engine.... the location given by kayak was 35 mins away! Not cool!
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8,8
Points positifs : The counter agent at the airport was so understanding and helpful
Points négatifs : Waiting on line for thirty minutes
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10,0
Excellent customer service, very happy
Points positifs : Follow up call from their rep, very professional & accomodating
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9,6
Setting the standards!!!
Points positifs : Great service, thankfully no peddling and pushing of unwanted extras by shady salesperson, even toll pass is on-need basis. Fast too.
Points négatifs : It's all good - please keep up this service - hopefully turnaround the industry.
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10,0
Good price for an intermediate car
Points positifs : Car was very nice. A Hyundai Elantra. Smooth ride. Nice A/C.
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9,6
Points positifs : Great price, good car, friendly customer service
Points négatifs : No shuttle from airport to budget office.
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8,8
Points positifs : The counter agent at the airport was so understanding and helpful
Points négatifs : Waiting on line for thirty minutes
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10,0
Excellent customer service, very happy
Points positifs : Follow up call from their rep, very professional & accomodating
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2,0
Liars!
Points positifs : First guy in Charleston told us it would be $210 at pick up and made us buy the fuel package (so we didn’t have to fill up before we dropped off the car) and told us that they charge for a full tank and refund you the difference based on fuel level at drop off. (LIE) the woman at drop off refused to refund the difference (we dropped off with half a tank left) she made us leave and drive 10 minutes to the nearest gas station and fill up (only cost $20 and they tried to charge $80) and after dropping it off she tried to charge us extra for the time we had the car!! We had it less than 24 hours and she tried to charge us 2 days rate. She finally gave up trying to rob us but delayed us just enough time to miss the shuttle and have to pay to get to our cruise. Never will we use Budget car rental again!!!
Points négatifs : See above First guy in Charleston told us it would be $210 at pick up and made us buy the fuel package (so we didn’t have to fill up before we dropped off the car) and told us that they charge for a full tank and refund you the difference based on fuel level at drop off. (LIE) the woman at drop off refused to refund the difference (we dropped off with half a tank left) she made us leave and drive 10 minutes to the nearest gas station and fill up (only cost $20 and they tried to charge $80) and after dropping it off she tried to charge us extra for the time we had the car!! We had it less than 24 hours and she tried to charge us 2 days rate. She finally gave up trying to rob us but delayed us just enough time to miss the shuttle and have to pay to get to our cruise. Never will we use Budget car rental again!!!
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2,0
Horrible experience
Points positifs : The employees did their best to accommodate and calm down all the angry people. Not the store manager, he was horrible. Christopher Henry, that particular locations manager, has no business being a manager.
Points négatifs : The entire experience!!! What’s the point in reserving your car ahead of time...weeks... if they aren’t going to have any cars upon your arrival. Budget, one of the largest rental car companies in the nation, ran out of cars to rent. I was there for an hour waiting for a car to be ready. Needless to say, I missed several appointments due to not having a car. I will never rent with them again.
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3,6
Most expensive dirty damaged car rental ever
Points positifs : Car got me where I needed to go.
Points négatifs : Car was dirty. Seats stained. Body damaged with scratches and 'dings.' Rental agent walked to garage with me and tried to downplay it. Have rented several times with Budget and they are going down hill. Last time was bad - this time: worse. Next time: Hertz.
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2,8
minivan not available
Points négatifs : We ordered a minivan rental at one location in ft Lauderdale and i called twice and was told that it was available but could not be picked up early. when I called the second time they told me said the vehicle was now not available to be picked up at that location and that i was to pick it up at the Fort Lauderdale airport location. Upon arrival my husband was told the vehicle was no longer available AND that if we wanted another vehicle that we would only be able to acquire an SUV and that we would have to pay WAY more than the original quoted price. I called customer service and was told to talk to the location of where we were returning the vehicle and that could adjust the price. Then when i spoke to them they said it was an error on the original locations part and that i needed to speak with them. I am at my wits end with this error and considering that this all occurred during the time of hurricane Irma it is seriously starting to feel like price gouging and i am prepared to leave a bad review on all sites if necessary if this is not resolved.
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2,0
Points positifs : My car had less than a half tank of gas. I was traveling to Orlando, so I had to stop close to Airport and I filled the tank back to a half tank but was still charged 121$ for a full tank of gas
Points négatifs : See above
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4,4
Go elsewhere.
Points positifs : The car worked.
Points négatifs : The pick-up counter person was very pushy with insurance even though we were already covered,
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2,0
Be careful with kayak website - misleading
Points positifs : The lady at budget in Fll airport was accommodating and did her best. Still was nearly double the rate quoted from kayak.
Points négatifs : I specifically selected FLL airport on the search engine.... the location given by kayak was 35 mins away! Not cool!
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Agences
╳
Carl's
Agences à Fort Lauderdale
2400 South Andrews Ave
+1 954 525 8008
4 voyageurs ayant loué une voiture à Fort Lauderdale ont donné une note moyenne de 6,8 à l’agence de location utilisée