Commentaires récents
- Tous les avis
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- Neutres
- Négatifs
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8,8
Points positifs : There was not anything exceptional about my experience. It was just OK
Points négatifs : I reserved an economy car and I got a Jeep! If I wanted a car that was lousy on gas I would have asked for it. Since we are in the middle of a pandemic I did not feel that I wanted to go back inside and wait online all over again to get another car. Lousy trick!
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10,0
Points positifs : Everything was very smooth and easy
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9,2
Points positifs : The van was clean and reliable.
Points négatifs : Its just the nature of the van that it rides like a truck so comfort was a challenge but not really an issue. The van could've had a USB port or a CD player but the value for money made it all worthwhile
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8,4
Points positifs : Staff was friendly and helpful
Points négatifs : There were only two attendants for a line of 20 or so customers. I spent an hour to just get the vehicle. My flight was only 2hrs. Hard to justify that a third of my time would be spent picking up a vehicle
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3,6
Points positifs : The car was clean and new but overpriced, I waited too long, only 2 counters open and long line moving very slow, it took me 2 hours to get the car
Points négatifs : If line move faster, doesn’t make any sense to wait more than an hour to pick a car up.
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10,0
Points positifs : The staff when picking up the car was very nice and friendly.
Points négatifs : This is not against Avis -- the directions from GPS are somewhat confusing.
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8,4
Points positifs : Staff was superhelpful - could not find my AVIS preferred number so the wait was painful! Drop off took 10 seconds!
Points négatifs : Car was not quite ready.....cleaning could have been better
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8,0
Points positifs : Staff was very kind at both locations
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6,8
Points positifs : A car was available when I arrived, and I was able to get a car and drop it off easily.
Points négatifs : I had reserved a full sized car, but was told I had to take an suv or pay more to get something else. The woman at the ticket counter gave me the impression I was disturbing her video call with a friend, and would rather I left her alone.
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10,0
Points négatifs : Toilet paper and soap in the bathroom at office.
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3,6
Promise of shuttle to Port never was there!
Points positifs : Their location
Points négatifs : Everything else~! I checked with AVIS three times prior to my going to the Ft. Lauderdale location to drop off the rental car and was told that they did have a shuttle to the cruise ships. When I arrived, I was told that they stopped the shuttle and I had to pay $20. to a taxi to take us to the ship. The clerk was totally without empathy and said she didn't know why it still said there was a shuttle when they moved it two months ago. I used Alamo on the return trip home without any problems and with the ability to pick which ever car I wanted in my class (full size).
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10,0
Points positifs : Customer service was friendly and professional.
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8,8
Points positifs : There was not anything exceptional about my experience. It was just OK
Points négatifs : I reserved an economy car and I got a Jeep! If I wanted a car that was lousy on gas I would have asked for it. Since we are in the middle of a pandemic I did not feel that I wanted to go back inside and wait online all over again to get another car. Lousy trick!
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10,0
Points positifs : Everything was very smooth and easy
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9,2
Points positifs : The van was clean and reliable.
Points négatifs : Its just the nature of the van that it rides like a truck so comfort was a challenge but not really an issue. The van could've had a USB port or a CD player but the value for money made it all worthwhile
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10,0
Points positifs : The staff when picking up the car was very nice and friendly.
Points négatifs : This is not against Avis -- the directions from GPS are somewhat confusing.
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10,0
Points négatifs : Toilet paper and soap in the bathroom at office.
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10,0
Points positifs : Customer service was friendly and professional.
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8,4
Points positifs : Staff was friendly and helpful
Points négatifs : There were only two attendants for a line of 20 or so customers. I spent an hour to just get the vehicle. My flight was only 2hrs. Hard to justify that a third of my time would be spent picking up a vehicle
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8,4
Points positifs : Staff was superhelpful - could not find my AVIS preferred number so the wait was painful! Drop off took 10 seconds!
Points négatifs : Car was not quite ready.....cleaning could have been better
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8,0
Points positifs : Staff was very kind at both locations
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6,8
Points positifs : A car was available when I arrived, and I was able to get a car and drop it off easily.
Points négatifs : I had reserved a full sized car, but was told I had to take an suv or pay more to get something else. The woman at the ticket counter gave me the impression I was disturbing her video call with a friend, and would rather I left her alone.
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3,6
Points positifs : The car was clean and new but overpriced, I waited too long, only 2 counters open and long line moving very slow, it took me 2 hours to get the car
Points négatifs : If line move faster, doesn’t make any sense to wait more than an hour to pick a car up.
avis de
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3,6
Promise of shuttle to Port never was there!
Points positifs : Their location
Points négatifs : Everything else~! I checked with AVIS three times prior to my going to the Ft. Lauderdale location to drop off the rental car and was told that they did have a shuttle to the cruise ships. When I arrived, I was told that they stopped the shuttle and I had to pay $20. to a taxi to take us to the ship. The clerk was totally without empathy and said she didn't know why it still said there was a shuttle when they moved it two months ago. I used Alamo on the return trip home without any problems and with the ability to pick which ever car I wanted in my class (full size).
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