Points positifs : yes very friendly
Points négatifs : all was good
Points positifs : Drop off easy, pickup horrible. Did not even carry the type of car we reserved. Stated that they had sent us an email to that fact, however we received an email the day before confirming our reservation for a convertible.
Points négatifs : Better communication, still waiting for a call back concerning our personal key fob left on the car rental. Have left three messages
Points positifs : The staff was impolite. The woman who wrote our contract had a horrible demeanor and was rude during 80% of the transaction. The vehicle smelled and I discovered adult roaches running through the seats.
Points négatifs : The customer service was horrible. I shared my concerns with Michael the manager and he was dismissive.
Points positifs : I didn't like anything about this experience. Horrible customer service.
Points négatifs : If you have a reservation you shouldn’t have to wait in line for over 3 hours￼￼￼
Points positifs : Probably the least expensive option to rent a car without leaving a CC number.
Points négatifs : They aggressively try to up-sell the costumers. They push you do add insurance and make make it almost not worth it not to take some of the "extra" services (i.e. Sun Pass, etc).
Points positifs : Staff inside was easy for me to deal with but rude to others while I waited.
Points négatifs : The quality, age, mileage, condition and cleanliness of the vehicle. Frankly the garage is so dark and compact you could not inspect the vehicle. Their was old food in crevices etc. the car had not been sterilized as advertised.
Points positifs : Awful in counter and checkout experience. Do not rent FOX period. Customer service by phone the very same mean approach after waiting an hour for them to answer.
Points négatifs : Awful in counter and checkout experience. Do not rent FOX period. Customer service by phone the very same mean approach after waiting an hour for them to answer.
Points positifs : Nothing
Points négatifs : Not enough employees wait time unacceptable
Points négatifs : The lady at the customer service desk was rude and extremely slow. The car selector was very limited. there were 4 Hyundais that all.smelled like cugarette smoke snd s Ford fusion with a bug dent on one side and so many scratches that i checked all the bixes for damage to car before leaving. .. that was all the selection for full size cars. Never ever would i use Fox car rental... there car was nit even clean inside and had an old water bottle sitting ik n the front console...
Points positifs : Our trip was cancelled due to COVID and I could not get a refund or credit. I also could not even reach someone on the telephone after multiple attempts and long Wait times On hold.
Points négatifs : Someone to talk to I’m customer service
Points positifs : Couldn’t rent vehicle. Said I couldn’t travel out of state for a day trip. You would think that would be a major disclaimer when renting. So now they have my money and I didn’t receive any thing in return.
Points négatifs : Disclaimer. About not leaving state. Refund. Etc.
Points positifs : The staff was friendly
Points négatifs : The car wasn't good
Grande (Ford Mustang Convertible ou similaire) est la catégorie de voiture la plus réservée chez Fox à Fort Lauderdale.
Fox possède 1 succursale à Fort Lauderdale. Consultez notre carte des succursales Fox pour trouver celle qui vous convient le mieux.