Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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6,4
Points positifs : The car was very comfortable. The drop off was easy.
Points négatifs : Customer service by phone and car exchange procedure. The check oil light came on shortly after picking the car up. It took several hour long phone calls to work out a plan. Then we had to wait in the car pick up line all over again with about 8 people in front of us to exchange the car.
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2,0
Points positifs : Reservation was not found, weird but not found. Left stranded looking for another rental, found one but higher price.
Points négatifs : Found my reservation.
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9,6
Points positifs : pick up and drop off was very quick. The vehicle was exactly as advertised.
Points négatifs : car was not well cleaned.
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10,0
Points négatifs : Newer vehicle. Given larger size than rented. Cleaned for COVD-19 requirements. Good cost for pick up at one place and return at another.
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10,0
Points positifs : Everything was excellent not sure if the button on the survey took “excellent” for each answer
Points négatifs : Nothing everything was perfect
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4,0
Points positifs : Staff was friendly
Points négatifs : The car was absolutely filthy when we picked it up. It has clearly not been cleaned at all. There was soda splatter and melted lipstick and dried food all over the car.
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10,0
Points positifs : Super easy pick up and drop off. Great staff.
Points négatifs : The shuttle was a bit slow, but otherwise fantastic.
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2,0
Points positifs : over charged
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4,0
Points positifs : Drop off was easy and quick.
Points négatifs : The check in process was the worst experience I have had at any rental. The line was 30ft out the front door and only one person was checking people in. They didn’t have enough rental cars and we were downgraded or else we would have to wait longer. Huge line to get checked in and another long line to pick up the car. Even to get out of the gate was another long line. The four people checking in for National and Alamo we’re overwhelmed. The crowd was extremely upset and some people left and went next door to enterprise. Was shocked the location had such great reviews. Downgraded car was so dirty we had to take it to the car wash the next day.
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6,4
Points négatifs : COVID-19 or not, the wait to pick up the car was way too long.
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9,6
Points positifs : Car choice, easy drop off
Points négatifs : Additional help at the counter for arrivals - waited online for 30 min....
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9,2
Points positifs : Value. Incredible pick up truck for 7 nights considering what I was charged.
Points négatifs : Finding the pick up spot at DIA was nearly impossible. It probably had something to do with the pandemic. But still.
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9,6
Points positifs : pick up and drop off was very quick. The vehicle was exactly as advertised.
Points négatifs : car was not well cleaned.
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10,0
Points négatifs : Newer vehicle. Given larger size than rented. Cleaned for COVD-19 requirements. Good cost for pick up at one place and return at another.
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10,0
Points positifs : Everything was excellent not sure if the button on the survey took “excellent” for each answer
Points négatifs : Nothing everything was perfect
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10,0
Points positifs : Super easy pick up and drop off. Great staff.
Points négatifs : The shuttle was a bit slow, but otherwise fantastic.
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9,6
Points positifs : Car choice, easy drop off
Points négatifs : Additional help at the counter for arrivals - waited online for 30 min....
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9,2
Points positifs : Value. Incredible pick up truck for 7 nights considering what I was charged.
Points négatifs : Finding the pick up spot at DIA was nearly impossible. It probably had something to do with the pandemic. But still.
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6,4
Points positifs : The car was very comfortable. The drop off was easy.
Points négatifs : Customer service by phone and car exchange procedure. The check oil light came on shortly after picking the car up. It took several hour long phone calls to work out a plan. Then we had to wait in the car pick up line all over again with about 8 people in front of us to exchange the car.
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2,0
Points positifs : Reservation was not found, weird but not found. Left stranded looking for another rental, found one but higher price.
Points négatifs : Found my reservation.
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4,0
Points positifs : Staff was friendly
Points négatifs : The car was absolutely filthy when we picked it up. It has clearly not been cleaned at all. There was soda splatter and melted lipstick and dried food all over the car.
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2,0
Points positifs : over charged
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4,0
Points positifs : Drop off was easy and quick.
Points négatifs : The check in process was the worst experience I have had at any rental. The line was 30ft out the front door and only one person was checking people in. They didn’t have enough rental cars and we were downgraded or else we would have to wait longer. Huge line to get checked in and another long line to pick up the car. Even to get out of the gate was another long line. The four people checking in for National and Alamo we’re overwhelmed. The crowd was extremely upset and some people left and went next door to enterprise. Was shocked the location had such great reviews. Downgraded car was so dirty we had to take it to the car wash the next day.
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6,4
Points négatifs : COVID-19 or not, the wait to pick up the car was way too long.
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