Avis des clients
Note globale
6,0
Bien
Basé sur 652 avis
Propreté
6,3
Confort
6,6
Prise en charge/retour
5,5
Rapport qualité/prix
6,0
Commentaires récents
Avis des clients
94
64
106
94
91
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8,0
Points positifs : The pick up was good.
Points négatifs : The exterior of the car could have been cleaner.
avis de
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4,8
Points négatifs : Vehicle was dirty and they overcharged me.
avis de
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3,6
Points positifs : The car was fine
Points négatifs : The Pick up experience took over an hour from the shuttle dropping me off at the rental facility, to being taken to the car. it appeared as if there was no plan to help the volume of customers arriving in the late Friday evening, even though this is ski season and they knew full well the number of renters who would arrive. In addition, the people at the check in counter aggressively upsold, convincing me that I should pre-pay for a full tank of gas when that was not the best thing for me. They also tried to up sell me on vehicles. I will not be using EZ car ever again
avis de
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3,2
Points positifs : It was cheap, if I could have gotten what I needed
Points négatifs : No one took responsibility. Nothing about the reservation could be changed in advance. EZ tried to cheat me into upgrading. Customer service is awful.
avis de
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4,0
Points positifs : Car drop off was easy.
Points négatifs : 1. I was upsold a 4wd bc the worker told me I would get turned around in Colorado for having 2wd, and was misinformed of the price too (there was no checkpoint, didn’t need it, paid more than what I was told) 2. The car pick up took way too long, apparently it was everyone’s first day so in training (literally, they told me) 3. I was OVERcharged and not given back a refund/credit 4. The shuttle driver wasn’t very friendly either 5. Needs a big change in management to salvage company reputation and operational efficiency
avis de
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4,8
Points positifs : Confusing toll payment information. Bus service from airport terrible.
Points négatifs : As above
avis de
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8,4
Points négatifs : It was good value for the money.
avis de
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5,6
Points positifs : Convenient and short lines
Points négatifs : Unable to pay w different credit card. Makes it hard for group travelers. We reserved a camery and got a Kia...didn’t make a fuss but was not impressed
avis de
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6,4
Points négatifs : It was recommended that I bring back the car on empty because their gas price was less than market, but it was not.
avis de
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9,6
Points positifs : staff friendly and not too salesy and pushy.
Points négatifs : shortage of shuttle bus drivers for sure. it didn't affect us too bad, but worried us
avis de
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3,2
Points négatifs : Over charged me for what I ordered. Tried to say we caused damage that was obviously older.
avis de
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9,2
Points positifs : Everything about the experience was extremely easy. Everyone was very accommodating and nice to deal with.
Points négatifs : Nothing. it was a great experience.
avis de
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Où trouver des voitures de location E-Z Rent-A-Car à Denver ?
Les meilleures astuces pour louer une voiture à Denver avec E-Z Rent-A-Car
- Le prix des voitures de location de catégorie « Citadine » chez E-Z Rent-A-Car à Denver est environ 42% moins cher en moyenne que les autres types de véhicules.