Avis des clients
Note globale
7,2
Bien
Basé sur 147 avis
Propreté
7,5
Confort
7,5
Prise en charge/retour
6,9
Rapport qualité/prix
7,1
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Commentaires récents
Avis des clients
32
25
14
14
8
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10,0
Points positifs : The pick up and drop off were easy. The staff was friendly and helpful. The car was clean and in good working order.
Points négatifs : It'd have been nice to have the representative go over the car to personally identify any preexisting scratches or dents on the car. Although they were minor, I had to go back to the representative before driving off from the lot to identify a couple of more scratches to be noted on the contract,
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10,0
Points négatifs : Really? Nothing, it was easy, they were really nice and helpful. Could not have asked for better people to help me out!
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10,0
Points positifs : Yes drop was easy Staff was awesome very informative
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2,4
Points négatifs : The company gave a hard up sell for everything and the guy at the desk was extremely pushy and slow. he also gave us the wrong directions to the car. The $200 deposit was a surprise too. Overall, it was just a bad experience and I wouldn’t recommend advantage to anyone.
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10,0
Points positifs : yes
Points négatifs : All good. They are a little hard to find because they are in back of other companies in parking deck but that was not terrible.
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6,0
Points positifs : Picked up vehicle in El Paso airport. Attendant tried to get me to add numerous add ons. Did not do that as that was a method to renegotiate contract. Tried to convince me the 3rd party insurance was insufficient. Wouldn’t let me use different card for payment when I returned the vehicle.
Points négatifs : 6 months prior, I had no issues of making final payment with difficulty credit card. This time you would think I committed a felony in there eyed when desiring an alternative form of payment for services.
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6,0
Points négatifs : Final price was not as originally quoted.
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6,4
Points négatifs : I filled the car with gas before my return. They charged me for gas anyway, which is very dishonest. Two days later, they still haven't confirmed that I will be reimbursed.
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9,2
Points positifs : Ease of pickup and dropoff.
Points négatifs : The bill's added fees. Be up front with the cost!
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10,0
Friendly Service
Points positifs : The car i was given was upgraded at no extra charge, it was easy to get to the car pick-up area, and the staff was very friendly and helpful. I would use them again
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8,0
Surpries Brown
Points positifs : The young lady placed me and another block woman in Kia Soul I was expecting a Toyota Corrolla
Points négatifs : The $25.00 CFC charge and $200.00 deposit that was not on the website
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4,0
Points négatifs : If you don’t mind being surprised with last minutes fees and charges, advantage rent a car is for you. I needed a 4 day rental for a drive to Denver, but since I lived in the same city as where I chose to rent the vehicle, I was only allowed150 miles, and everything over that would be charged 50 cents per mile unless I bought a mileage package. This place is a joke... I will only rent from hertz from here on out!!
avis de
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