Points positifs : It was overall okay
Points négatifs : Please clean bag of cocaine out of glove box next time. I’m not kidding either.
Points positifs : Pickup was outstanding and the drop-off was the same but was new to me. Drop-off and go was new to me as well as the emailing your closing rental agreement, but that was great.
Points négatifs : Maybe pickup for local when renting.
Points positifs : Great car selection. Easy process
Points négatifs : All good.
Points positifs : Price was better than other rental car agencies
Points négatifs : Counter agent at San Antonio tried to talk us into buying Texas Toll Pass. We said we would pass on it if we could purchase at end of rental and it would cover all tolls we hit during the rental. He said yes, after having to interrogate him for 10 minutes! My son, hooray Millennials, said we could just set Google Maps on our phones to give us only directions that do not use toll roads. It worked out perfectly. We saved $120! A day or 2 into the rental we noticed that the brakes were making a grinding sound. We contacted Dollar and told them we wanted a new car. Had to run out to the airport in Killeen, Texas and trade cars. Rental counter agent wasn't very friendly. Maybe because she was working on Thanksgiving. Then when we turned in car at Houston Hobby we got another unfriendly young lady. I guess Dollar figures we will put up with their bull because their pricing beats the others. We will see...
Points négatifs : Car was great, however, slight issue with power steering. Company may want to check unit
Points positifs : Ricky, the gentleman helping me during my pickup of the car is excellent. A true professional!
Points négatifs : Great Vehicle and wonderful customer service. Process was quick and easy. Would definitely rent from them again.
Points positifs : All was fine except for their road assistance program which happened to be critical in this trip but they failed miserably
Points négatifs : Better dispatching service at road assistance. I happened to left astray from the car with keys locked inside. I was at a beach with nothing with me, everything in the car and dying battery on my cell.No water, nothing. It took two hours before we got any help. Because they dispatched wrong location
Points positifs : Proximity and effectiveness of your staff
Points négatifs : Prices while good could be lower
Points positifs : Convenience
Points négatifs : Prices
Points négatifs : I clearly selected car for 8 people and was told I will be getting a compact car!!! Had to pay $30 extra to upgrade it to minivan. Not sure if the problem lies with Kayak or Dollar car rental.
Points positifs : The ease of it all, great customer service
Grande (Chevrolet Malibu ou similaire) est la catégorie de voiture la plus réservée chez Dollar à San Antonio.
Dollar possède 1 succursale à San Antonio. Consultez notre carte des succursales Dollar pour trouver celle qui vous convient le mieux.