We always get king suites with Hampton Inn, and have yet to be disappointed. This particular suite seemed a little bigger than average. Perhaps it was the floor plan.
Love the do it yourself waffle breakfast Flat screen tv did not have hookups for my digital camcorder
Great location for Raiders fans. airport shuttle. Great staff
Quick check in. Clean and spacious rooms. Accommodations
Loved the location. Felt safe, close to airport, and also close to the bay. The roads around were a little confusing.
I appreciated the buffet breakfast, morning paper, fitness center and suite design of the room which allowed me to have a separate area for my laptop. It was also convenient to public transportation and close to two good restaurants and a drugstore. Moderate street noise (mainly from sirens), but not a huge problem.
First, I found that staying in Alameda as opposed to San Francisco, our destination, was not a bad idea at all. Parking is available and included. The room was spacious and clean. Continental breakfast was excellent; it included everything you would expect in a decent hotel. The mattresses were too soft for me, but the pillows were nice.
The comfort of the room. The room next door sounded like the people were in our room, when they were talking. The talking woke us up at 6:00 am.
The staff was very friendly and helpful. We had a minor issue with the room which they attempted to resolve immediately. It was also nice to have a decent size room with a separate sitting and sleeping area after having been in a room for about the same price across the bay that was a third the size. It was also 2 blocks from the Fireside which is a bar that one of my friends opened. That was the only reason I was staying in Alameda at all ;-) The pancakes were pretty lousy (Sam liked the waffles though). The air conditioning would not shut off in the room and we had to have someone come and fix it. They were super helpful though and offered us another room.
The staff was very welcoming and helpful. the room was spacious, clean, quiet, and comfortable to work in. I did not like it that the taxi driver who the hotel called in, did not have a meter and asked a higher price for the ride to the airport than the meter would show.
Excellent buffet breakfast, helpfulness of staff
Simple and cleaning no
Great place to stay breakfast bar quick and easy
Very clean facilities, quiet location.
Convenient to a Chinese restaurant (east ocean - 1 block away) where we were guests for a birthday banquet. Easy to find through the Webster Street tunnel to Alameda. Cold drinks machine on every floor. Breakfast room could not accomodate all the guests wanting food at the same time. Encourage guests to take beakfast trays to their rooms.
Clean and people were very nice there. The decor in the room was wonderful. Bathroom had a stool for ladies like me to put on their makeup. Full breakfast was the best of all. If we want to stay overnite again we would be staying there. No complaints at all!!
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
the front desk people were amazing. they helped me with anything i needed and were very polite.didn't care for the attitude from the manager. I had a 24 ft. u-haul stolen from the hotel property and later found out from the officer that did the police report that the area of the hotel is known for crime. if that info was on the hotel ad I would have thought twice before booking with them.
Hotel was lacking ... wireless has poor reception. Breakfast was only coffee.
The room was clean, except the oven was really dirty. We arrived after 1am and had to wait 45 minutes before we could check in because the computer was doing an audit. They were not apologetic about it. Not much of a selection for breakfast. Bed was small and uncomfortable. Would not recommend.
The hotel is nice and the room was nice size and clean. Unfortunately, though with very little more effort this hotel could be great, but instead it comes up lacking in major areas. The bed was horribly uncomfortable, and despite there being a nice kitchen area, there was no coffee maker! We went down to get coffee at 6:30, the time designated for the grab and go breakfast availability, but there was nothing available until 6:45.
It had hot water and felt secure. Within the flight path and got real loud during the night. I had to pay a $100 deposit to get the room. That was a first. The hotel was fairly new but the furniture looked like it came from thrift store. Very firm bed. Sticky floor in kitchen. No fun.
THE SECLUCION THE DULL TOWELS
This guest did not leave comments about this hotel.
The seclusion it was very quiet The dull white towels
pas d'accès à internet !!!! Nous sommes en 2008 !!!
J'ai apprécié le calme et la qiétude de la marina, à proximité de San Francisco. Cet hotel a permis à tous de prendre du repos après des journées de shopping ou de visites. La piscine était parfaite (34 °C!), et les enfants en ont bien profité! Alameda est une petite ville tranquille avec des restaurants familiaux et des supermarchés pratiques. Les lits d'appoints ou les canapés convertibles ne sont pas très confortables.
La situation de l'hotel proche de San Francisco en fait un point de chute très intéressant, tranquillité assurée, environnement très agréable, piscine chauffée Accueil manque de chaleur, petit-déjeuner pourrait etre amélioré
Situation et flexibilité de la réservation salle de petit déjeuner
situation géographique, calme, chambre spacieuse avec vue sur mer le petit-déjeuner est plus que réduit et composé surtout de corn flakes de toutes sortes
Pas loin de sf. Cadre correct. Piscine. Pas d'internet. Pas assez de chaises pour prendre pt déjeuner.
Nothing horrible Everything horrible
Nice secluded location, private. Parking , & coffee is only available til 9:30 am
Excellent friendly and smart staff! Quick drive thru tunnel to Oakland. And five minutes from Ferry to SF wharf 41. Easy walk to Target and Safeway. Clean, airy room. Will stay here again.
La chambre était propre. Le lit et les oreillers étaient très confortables. Formalités rapides en arrivant et en repartant. Nuit sympathique réceptionniste.
Presentation, propreté, parking et personnel plutot souriant Pas de notice qui explique le fonctionnement de l'hotel en francais
Une belle vue au moment du petit dejeuner,parce que la chambre ne donnait pas sur ce coté(elles sont plus chères),j'ai apprécié la Wifi gratuite,bonne connection. Nous n'avons pas aimé l'éloignement de l'hotel de toutes commodités,il faut etre véhiculé,sinon l'hotel a des navettes pour accompagner les clients jusqu'aux transports en commun mais ce n'estpas pratique,ensuite les appeler pour qu'ils viennent vous chercher(sur ce coup un jour on nous a oubliés et on a du attendre plus de 2h, dans le froid pour qu'ils envoient quelqu'un nous chercher! aussi il n'y a pas d'aération dans la chambre,bien éclairée mais les vitres condanées,je n'y retournerai pas.
We didn't' come to vacation, but to have a place to sleep. The hotel was adjacent to the airport, available and safe. We stayed one night. The staff and shuttle service were great. Thank you.
Staff at the front desk was nice and helpful. Park and fly was convenient. Found a cockroach in the room that wanted my sandwich and some of the power outlets didn't work.
2 entrances front and back access to pool. Easy and safe gated parking. Large spacious room for the money. No cons at this time
This hotel was very close to the airport and had a free shuttle. The rooms appeared clean. Very outdated, did not feel safe, could hear everything neighbors said, seemed more like a pay by the hour place
I loved the room and the space in the room. When I walked through the hallway it smelled so good....awesome experience!
Staff was great took care of us and where on point which all the little details Needed more shampoo and conditioner!!...fit under my boob
Not safe !!! Had to park down 2 blocks in parking garage !!! No hotel parking like listing said !!! No deals like we were PROMISED FROM KYACK !!! You could tell our ROOM WASNT CLEAN...THERE WERE USED TOWELS EVERYWHERE AND WHEN WE CALLED TO COMPLAIN ALL THEY SAID WAS HUH THATS STRANGE !!!! Lame not worth it if your looking to go to a show and dont want to worry about your stuff...THEN DONT STAY HERE !!!! I work at hotels and this was by far one of our worst experince !!!
Convenient to San Francisco and the East Bay. Nice view of The City and The Bay. Good comp breakfast changes every day.
We asked for ice and got it right away. The bed was comfortable. The walls and floors were so poorly sound insulated that we felt we were living WITH the people next door. We heard every word, every TV program, and every time they flushed their toilet or showered. Luckily, most people were quiet after 10:30 PM. Lastly, for the price we would have expected rooms to be upgraded instead of plastic showers and routine accommodations. Maybe if we had a quieter room, the other elements would not be so troublesome. However, we didn't.
Breakfast was good with decent variety of foods. The week day front desk staff not helpful or friendly.
Overall good experience Parking limited
The room was incredibly dirty and the beds uncomfortable. To be specific there was an unflushed toilet with something not so pleasant upon our arrival into our room. Completely unacceptable. The television did not work either. I will NEVER stay at this hotel again.
Lovely evening meal at restaurant having a limo called for us when we had asked for a cab!
The only thing we liked is its location, right next to Jack London Square. The bathroom is tiny and outdated. no tub for my children. Advertised "city view" was actually view of the back alley/parking lot. $25 valet parking was mandatory, no self parking. not going to recommend or stay there again.
There is a shower only, no bath. The wall is thin. The noise were heared from the adjacent rooms or the passage. The room is narrow.
The staff did a wonderful job. very friendly Parking and the cost to park no breakfast for guess
It's been years since I've stayed at Jack London Square. It's definitely gone up a step. Waterfront Hotel is an easy access location - both for driving and the train. Great restaurants both right in the Square and a short stroll away. The rooms are clean and comfortable and it was surprisingly quiet even with all the events during our stay. The ONLY drawback was the hallway maze to our room. If we just followed the numbers we eventually got there...but no two paths were the same. Our coffee maker was broken but they delivered hot coffee to us immediately on request. The TV was also out but the cable was replaced while we were out for dinner. Perfect service.
The location in Jack London Square, fairly spacious rooms Unexpected noise of the Amtrack as it passed very close to hotel
Balcony, view, color, staff, proximity to office. told it'd be $20 for valet, but valet told me $25. I was charged $20. train sucked.
Clean rooms, close to downtown Oakland, waterfront views. Thin walls and ceiling, could hear everything our upstairs neighbors were saying and doing, including peeing into the toilet! We were placed in a weird room right off the lobby and could hear people arriving and checking in. Was not worth the money we paid.
The location is nice, good restaurants within walking distance in the area. The staff was pleasant and helpful and the wine & cheese hour was a nice touch. Everything was great with the exception of the thin walls, which unfortunately makes it a deal breaker for me.
Everything was perfect. Except the breakfast at the attached restaurant was fairly expensive and the service was not superbre, but the hotel itself is a true pleasure to stay in.
I had a room I requested an early check-in by e-mail. I received a text saying I could check in at 2pm. Staff told me check in is at 3pm, period. Did not even check to see if rooms were available.
I like the bathrooms and set up of room The kids that were unsupervised scattered through building The noisiness The front staff
The bilinds were not fully functional. Minor maintenance. That's all.
Easy highway access and good response to requests. We had booked three rooms for a family business trip. One room had a cracked sink, two rooms had ill fitting front doors which let so much light under the door as a light was left on. One room had drapery that had holes in it.
Great room set up. Good desk and chair for a business traveler. Like the coffee in the lobby now as well. Sad you have done away with glassware in the room. I think of motels as having paper cups and nice hotels provide glasses. I enjoy a glass of wine at the end of the day and don't like it in a paper cup. You have also dropped the level of amenities provided in the bathroom.
The View and breakfast were great Elevator was dinging all night....and yes being so close to the elevator probably didn't help, but that is something that they should be able to mute for individual floors as needed
The hotel was very modern and clean which is a big plus for me, especially with children. I loved that it was so close to the Bay bridge and minutes away from SF. Staff was friendly and the overall location was nice and close to the water. n/a
Easy highway access, decent size room and good response to problems. We didn't like being charges 15 a day for parking and that the common areas were unkept even in the early mornings, ie overflowing garbage cans, ashtrays and glasses left from the night before on the patio area.
Ariana at the front desk was incredibly helpful, professional and very friendly. Ariana should be commended for her customer service. I booked the room via Kayak. I thought I was getting a King Bed. When I checked in the front desk gal ( who was not very helpful!!) said that the hotel was oversold because there were 2 family reunions going on and she needed to put me up in another local hotel. I didn't have time to do that, as I needed to be in SF within the 1/2 hour. She allowed me to go up to a meeting room to change clothes and said that the meeting room had a pull out sofa. So, I told her that instead of running around Emeryville to another hotel, I would just take the sofabed. Ends up there wasn't a sofa bed. She also said she would send up my bags...but she didn't do that either! Housekeeping had to come in with a blow up mattress. NOT a comfortable night's sleep. However, a gal named Ariana was now working at the front desk. She gave me free parking and 2 vouchers for some food/wine. I also called Kayak and they spoke with the hotel and my room was comp'd all together. I appreciate that greatly...but would also like to mention that if the hotel was already oversold...I shouldn't have been able to reserve a room. A lot of hassle...but between Kayak and Ariana...it was resolved to my satisfaction. Thank you!
Room is spacious with view and amenity look friendly. Internet connection is slow. Car parking is expensive.
Hôtel historique refait récemment, au plein coeur de Berkeley, des chambres très propres, et un service impeccable. Le restaurant de l'hôtel est un peu cher, surtout pour les petits déjeuners (difficile de s'en tirer pour moins de 25-30$ avec le tip). Mais bon, les petits déjeuners sont aussi très bons, et il y a un Starbucks à 50m.
Excellente qualité de couchage, restaurant de l'hotel haut de gamme, personnel très efficace et aimable, d'autant que booking.com avait omis de reserver cet hotel !!! L'hotel donne sur les rues, quelque soit la chambre, et l'insonnorisation des fenètres étant insuffisante le bruit fut un soucis majeur.
Very convenient to airport. Pick up and delivery to and from airport very timely. Hotel clean and staff personable. Would prefer to have internet access available in all rooms and included in hotel rates. Restaurant staff (waitress and kitchen) is slow and food is fair at best, especially for breakfast.
Clean large rooms, friendly staff, near airport Nothing
Convenient locatation, gated parking. The rooms are tired. When you walk in the room its hard to believe that this is a Hilton property. This goes for the mini lobby in each of the satellite buildings. Needs a complete makeover or become a new company line called Hilton dormatory .
Proximity to the airport and the front desk staff was awesome. It was perfect.
Eveything! It was really confortable and the environment was really friendly. Totally worth the money!
Proximity to where a concert was occuring.
comfort of the sheets hallway carpet was old and the television was not modern
Pickup at car rental and transport to airport
Very clean Very comfortable bed and room Close to the airport - good for very early or late flights Convenient shuttle service to the airport and BART station I could print out my boarding pass for free on the lobby computer Compared to other hotels in the area with similar quality, it's very good value Complementary wifi had issues - the signal showed as strong, but I would have to reconnect almost every 30 seconds, and that's not an exaggeration. The device doesn't have this problem with other networks, so the problem seems to lie in the network itself somewhere. There is free Internet in computers in the lobby, and I would recommend using that instead.
The rooms are extremely dated, and have a very bad smell.
I liked the location to oracle arena and the coliseum. What I didn't like was the squeaky floor above. EVERYTIME someone walked in the floor above you could hear it.
I like the fact that the hotel was closed to everything that we needed from restaurants, bars and drugstores. The hotel staff were very friendly from the valet attendant to the front desk. Our flight got delayed and they were able to accommodate our check-in time. We understand that parking is an issued around the city but we thought it was expensive for the hotel to charge $45 for valet parking and there are a lot of homeless people walking around. I wouldn't walk around the city by yourself at night.
Es war sauber. Der Preis war unverschämt. Die Lage so lala und eher laut. Parken und Frühstück teuer.
The valet parking service was too expensive and too slow.
Like that it's close to oracle arena and bart system. Staff during day time was super nice and helpful. Thanks Jordan, John, and Jose the driver was great. Didn't like that there was no continental breakfast for us. The restaurant is nice but pricey. Literally there isn't any shops around hotel. You have to take the bart to get anywhere. Good for in and out business but nothing else.
It was a very confortable Hotel. Very new and clean, bulit few months ago. I will go back for sure if I am in San Francisco. Very close to thwe airport. Very kindly they come to pick me up to the rental car location. GREAT !!!!! NO
Emplacement - près de Berkeley 1. Le radiateur ne marchait pas. J'ai eu froid la nuit. 2. C'est un bâtiment délabré du ghetto, portant la marque Sheraton. Je me suis fait avoir par le nom. 3. À côté de l'autoroute et des rues. J'ai étésréveillé plusieurs fois au milieu de la nuit par les sons de camions et voitures et camions de pompiers.
Le personnel était super. Chaleureux et serviable Je n'ai pas aimé devoir attendre la navette pour aller à l'aéroport. Ce n'était pas vraiment leur faute car le taxi qu'ils avaient organisé pour nous emmener à 4:15 du matin n'est pas venu
eau et pommes à la réception. Et le service de navette gratuit vers l'aéroport, etc. bruit de la circulation.