Points positifs : Car rode smooth on highway and gas mileage was pretty good
Points négatifs : Was trash in back seat and in door pockets and should have been an owners manual in car to figure out what some of features were never could get high beams to work right and button to change over from eco running mode didn’t seem to work right so car would shut off at most stops
Points positifs : Staff was friendly, but it was a confusing drop-off because of the Orlando airport layout and redirection to terminal A, when B was closed.
Points positifs : Staff was friendly.
Points négatifs : Did not have car requested, only a truck. Considering I was driving a lot, the gas milage difference killed my wallet.
Points positifs : I liked absolutely nothing. The staff was rude and refused to honor the reservation. They would not accept my temporary license (I had just renewed) and passport as i.d. to pick up car.
Points négatifs : Everything could have been better. Will NEVER rent from them again. A different company bailed me out and kept me from being stranded...for a price.
Points positifs : I was searching on google for a company that would rent to me with a debit card. The google search seemed to indicate that the companies that you listed would do so. That was not the case. Waste of my time.
Points positifs : Everything, specifically the people in Gainesville very professional. Thank you!
Points négatifs : Nothing, we loved it.
Points positifs : Easy pick-up location at the Gainesville airport.
Points négatifs : The key fob transmitter batteries were dead. I had to wait quite a while as the Alamo employees looked for a screwdriver, opened the fob and then realized that they did not have the correct battery replacement. They did not offer me a different car or any other solution so I had to use the key.
Points positifs : Great customer service!!
Points positifs : We were treated very well and our experience was terrific.
Points positifs : Price was great, and they upgraded me to a nicer car.
They refuse to respect the reservation
Points positifs : Nothing at all
Points négatifs : I was to pickup the car at the correct time and I showed my reservation, gave my driver license , and my credit card to the man who attended me in Alamos Rental Car company. Alamo's representative did not recognize my Mexican driver license and refuse to gave me the service, although I told him that I do not have time to look for other options, and his decision affect me so much, because I planned to drive to Orlando to take a flight. I had never received such a bad treatment, and I felt really stressed because of that. I travel very often to the United States, and I trust in Kayak services. This is the first time that a company respond without any sensitivity to my needs. Fortunately I found at the Gainsville terminal another company that helped me and now I am safe at home.
Points positifs : I rented a car via Kayak and when I went to pick it up, there was no car available.
Alamo possède 1 succursale à Gainesville. Consultez notre carte des succursales Alamo pour trouver celle qui vous convient le mieux.