Points positifs : Nothing
Points négatifs : Everything
Points positifs : The employee I interacted with both times was pleasant to deal with. He upsold me and I'm glad I did -- he suggested I rent the next biggest vehicle to fit all passengers and luggage and I barely fit.
Points négatifs : The car was not cleaned at all when I got into it. There were drink splatters on the interior windows, trash, dirt and crumbs on seats and floors; the outside was dirty as well.
Points négatifs : The staff was rude, and gave us a minivan instead of a sedan. We had to wait outside on the pavement with our luggage while he vacuumed the van, as it hadn't been cleaned yet. Still filthy once we got in, dog hair and gunk everywhere.
No apologies about the inconvenience.
Points négatifs : Our car door was faulty, and pick up was confusing.
Great rental although no money refunded for the early return.
Points positifs : New, clean vehicle!
Points négatifs : N/a
Points positifs : Easy rental, convenient service, relatively inexpensive for dropoff in different city.
Pick up problems
Points négatifs : We asked for an economy car. When we arrived to pick it up, we were recommended an upgrade for a 'discounted rate' of an additional $10. We refused the upgrade and were then informed that there were no economy cars, and we would get the bigger, upgraded car for no additional charge. This upsets me for two reasons - first, we would have been charged for the upgrade had we not refused, even though the car we reserved a month in advance was not there. And two - we prefer smaller cars, and had purposely reserved a small car, yet were unable to get the one we reserved.
Points positifs : very reasonably priced
Points négatifs : car wasn't ready even though I arrived 30min after reserved time
Points positifs : Very nice and efficient
No credit for early return
Points négatifs : I returned the car 2-1/2 days early and I only received a small refund for approx. $7
Points positifs : We were very happy to be able to rent this vehicle in Boulder and return to an Avis outlet in Denver. We were also very pleased to receive a Ford Escape rather than the sedan that we thought we would get.
Points négatifs : 2 wd KiA unacceptable ! in Colorado snow !
Compacte (Jeep Renegade ou similaire) est la catégorie de voiture la plus réservée chez Avis à Boulder.
Avis possède 2 succursales à Boulder. Consultez notre carte des succursales Avis pour trouver celle qui vous convient le mieux.