Réservez une voiture de location chez Avis à Charleston

Points positifs : Pick up and drop off was quick and easy.

Points négatifs : Car smelled of cigarette smoke.

Points négatifs : The car was givenTo us with only a quarter of a tank of gas. The clerk said that he would put this in the computer and we would not be charged for a full tank upon return. He did not document this in the computer. Upon pick up, we noticed several ants crawling out of the ventilation system. When trying to phone Avis to tell them about this and for the potential of exchanging the car, the agent was unable to help us in anyway. She would not put us through to any other customer service agent, And she indicated that she was unable to document this in our record. So, in essence we picked up a car that had only a quarter of a tank of gas and was crawling with ants.

$700 debit card deposit

Points négatifs : I expected $200 plus rental. WOW. Denied. Stuck on a Sunday with limited options. Had to borrow a friends car. I understand it was my responsibility to check ahead but i rent cars. Never 700

Points négatifs : The rental offfice at 390 Meeting St was closed when I went to pick up my car so I had to arrange a new rental the following day. The office was at the Sears Auto Center which is closing and the Avis people could’t open up until 15 minutes late. My rental was for one day and cost me $150 which did. include $30 for insurance. The Avis agents were courteous but my overall experience was not good. Avis is moving out of the Sears Auto Center as I understand it. As for the office at Meeting St, I had called Avis and was lead to believe I couldn’t get the car until after 12 but the office closed at 12.

Points positifs : nothing

Points négatifs : attempted to overcharge! abbusive employees! no apology when caught !!!! am a 30 year PREFERRED customer.

Points positifs : Counter was helpful and very nice. Drop off was super easy and friendly.

Points négatifs : There were even more taxes added when I went to pick up.