After a long day of touring the city the beds were SOOO comfortable Nothing
Location was great, loved being able to walk to dinner. Staff very friendly and service was wonderful.
Personnel efficace et aimable Nous avons pris la chambre standard de ce grand hôtel, peinture écaillée et chambre minuscule. Nous aurions du prendre une chambre de luxe dans un hôtel plus modeste.
Nous avons aimé le confort, la gentilesse du personnel. C'est un hotel abordable et sans prétention. Tout était selon nos attentes.
La literie était très confortable et d'une manière générale, le mobilier était neuf Petite salle de bain
C'est l'un de nos hôtels préférés dans le centre-ville de Charleston ! L'emplacement est fantastique, en plein coeur du centre-ville, avec beaucoup de restaurants et de boutiques à quelques pas. Nous avons séjourné dans différents hôtels, c'est l'un de nos préférés, en plus la plage est à 10 minutes en voiture ! Il faut absolument y aller la prochaine fois que vous allez à Charleston.
À chaque jour, à 17:00 heures, nous pouvions prendre l'apéro et manger quelques bouchées offerts par l'hôtel. Chambre trop petite et lit trop étroit pour deux. Problèmes de facturation au départ. Nous avons exigé que le commis de l'hôtel s'engage à ne pas prélever 2 fois le montant dû. Malgré tout, il l'a fait et,plus tard, a apporté la correction. Cette opération nous a coûté une trentaine de dollars. Nous avons la facture et la déclaration du commis. Cela a gâché quelque peu notre séjour.
Location was excellent for city sites and dining. Internet was a pain. Had to keep going through the Hampton steps to reconnect because it kicked us off when we tried to use our tablets.
Loved it was there for a wedding and the location is so convent . We walked to king street for dinner and loved having the parking garage there
The price and location were good The room was clean but the mattresses need replacing. That is the most important thing to expect a good sleep and Hampton Inn fell short.
The staff was amazing. They booked us in a room that someone was staying in. For the inconvenience they compted us two tickets to any of the following two places: horse drawn carriage ride at palmetto carriages, tickets to Fort Sumpter, or tickets to the aquarium. The continental breakfast was good, but possibly due to the extensive amount of food they offered it lacked greatly on taste. I didn't like that they didn't have their own parking lot. We shared a parking deck with public parking and the cost was $16/day.
Location, friendly and helpful staff, cleanliness. Price.
The location was great I was given a smoking room and did not know until I got there. I was also charged MORE than the standard rate.
My first trip to South Carolina. Loved Charleston for the two nights we were visiting……Will stay longer next time and bring my husband along. Also, 3 night stay in IOP - beautiful..
Very good location, but so much to see we walked almost 10 miles in one day. Didn't have enough time to see everything we wanted. I guess that means another trip.
Great breakfast! The coffee station that seemed to be available the entire time we were there was fantastic! A little bit on the pricey side but great overall.
Great location. Friendly staff. Large rooms. Roof top bar was a lovely spot for a late afternoon drink and to watch the sunset over charleston. The first room we checked into was smelly and overlooked a parking lot. Terrible room but the hotel was quick to relocate us to a much better room. For the price we paid for our room the first room should not have been given to us. A subpar room for a superior hotel.
Character and charm were fantastic and the staff were attentive and always willing to give a hand. Danny's help in the lobby area couldn't have been better!
Beautiful hotel, great location, great service! Definitely will be back!
I loved the turn down service each night.
Valet and Bellmen were on point, room was comfortable, location was good. Check-in staff was a little stuffy, room window was beside auxiliary generator that came on very loudly while we were there, and a parking deck, NO VIEW AT ALL! Got a text ahead of time to let me know we would be getting a high floor with a view only to get just the opposite. The rooftop bar and restaurant was more of a tourist destination with the feel of a national restaurant chain. Due to the rooftop situation the elevator was crowded and slow.
This is a first rate hotel! Will not stay anywhere else in Charleston. If you want the ultimate Charleston experience it is a must to stay at the Market Pavillion.
Location was fantastic. Easy and short walk to the main attractions in the historic district. The staff were super helpful, from the consierge service to the valet parking. Restaurant staff were pleasant and responsive. Hotel was clean and very well maintained. We would return.
Had a great day. Hotel is beautiful and in the perfect location. We walked to the visitors center and downtown. The staff was very friendly and helpful. The pillows were too soft and lumpy. Need firm pillows.
The location was great short walk to market and to shops on King. Breakfast was good and happy hour in the evening was too. It was hard to control temperature in the room. There is no free parking. $22 a day for vala parking.
The breakfast, manager's reception,staff and room were excellent The hotel was about 8 blocks out of central Charleston.
The staff was very friendly and the breakfast was probably the best hotel breakfast I've ever had. The location was fantastic and the building itself was really beautiful. Our room was really quite disappointing. There were no windows and it was constantly damp, no matter how high the ac was cranked. It did smell really musty, like a basement. The room was really run down, too. Paint and wallpaper peeling in the bathroom, beat up furniture. It was ok. But for the money we expected a "nice" hotel.
Location was spectacular with easy access to all of what is great about Charleston, the College or Charleston, restaurants, shops farmers market out your door, and much more.
The hotel is in the historic district which made it where we checked in, parked the car and the entire stay we were able to walk everywhere we wanted to go. It is half a block to the city market and horse carriage ride. 5 min walk to the waterfront park. And located all around it are fantastic restaurants. The staff was very friendly and gave us some great tips on things to do. When we come back to Charleston we will stay here again
This is a very beautiful hotel in downtown savannah. If you are located in room 299 then move as there is a night club located right next door and you will be up until 2am. The staff are not helpful. I missed my business meeting the next day.
THe guest services, the valet parking and bell people were great. The location was fabulous; everything we needed or wanted was within walking distance.
Close to all shops & resturants No cold Water
very pleasent stay
The staff was very friendly and helpful. I enjoyed talking to people about the area and received good directions to several area venues. I felt the price was a bit high.
Very good location, seamless valet parking through check in procedure.Very impressive lobby and above average room. They took the trouble to send on an item left behind. Arriving at breakfast from our room location, we didn't see the check-in podium and were dealt with rather strictly by the hostess when we went directly to a table.
My visit was wonderful. The entire staff was gracious, helpful, pleasant and helpful. The staff in the breakfast room was outstanding. Valet parking was a plus!
It was in a wonderful location. Being right in the heart of the historic district made it easyto visit by walking to every place. A little over priced for the room. A little more expensive for the room and facility
Déjeuner chaud et la courtyard Dommage qu'il n'y ait pas de petit réfrigérateur dans la chambre
La piscine Mauvaise remise en ordre de la salle de bain: manque de serviettes et de produits de toilette. Hotel peu insonorisé. Les chambres manquent de lumière extérieure: les fenêtres sont petites.
Chaleureux à l'arrivée et le petit déjeuner est super. Il y avait un problème dans notre chambre, et la moquette se décollait.
Great view. The set up of the hotel was unique. The restaurant on the top floor has the best view of the river and waterfront. The location was difficult to enter and exit because it is right between two highways with no entry or exit ramp.
The location in proximity to Charleston. The view from the top floor restaurant was very nice. The waiters, hostess, desk people and assistant manager, all, very pleasant and accommodating. The room was very clean and comfortable. Upon arriving in the afternoon on a Sunday, I found that only one elevator of the two was working. Thus, on Monday morning, I had to wait with my luggage 20 min., yes, 20 min. before there was room in this one elevator for me to ride to the lobby to check out. It stopped three times on my floor filled to the max with folks from a bus tour-The cable TV was out also Monday morning thus no news. I inquired about a courtesy reduction on my bill for these two inconveniences and the Assistant Manager could not have been NICER. She was very pleasant and apologetic and acted on my request-Thanks again!
Love the location and view. Revamp your balconies to add romance, with maybe table and chairs or just chairs. Add safety screens and no chairs for rooms with children or just bolt their doors closed. Don't charge guest for extras like cofee in the room or toothpaste. Almost $200 a night and the only thing you don't charge for is an ounce of shampoo and tissues ? PLEASE!!! Everything seemed available for a charge. Not much complimentary.
The location was convenient. The floor/carpet was filthy! My kids feet were black after just walking around the room.
Comfortable room...nice staff. Great mixed drinks! No microwave in the room.
I had to walk up and down 10 flights of stairs for 3 days because they wouldn't fix their elevator. It was an embarrassment to bring someone with me and have to make her walk up and down 10 flights of stairs. The hotel has a restaurant on the top which also bewilders me why they wouldn't fix their elevator. This had to be a fire violation. I will never stay here again. What a joke
The room was clean enough, but that's about all I can say for the place. My room was on the back side, so my view was of the highway and the Waffle House, which didn't matter much because my balcony door was permanently locked, so I couldn't use it. It's a poor choice If you don't have a car. The shuttle to downtown runs only every two hours, and often is over-full. When I was there I felt marooned, and once I got to town I felt I needed to stay all day.
It was on the water they did not give us a wake up call even when we asked for one and it was very dirty
Friendly staff, great view of the marina, river and city. Free shuttle into charleston 5 minutes to downtown. Restaurant was actually quite good, large portion ' s , nightly specials, friendly staff and good service and great view. Clean, but basis hotel. Good value for the money. I would stay again. Traffic across bridge to charleston at rush hour. All of the bridges at rush hour.
The location was excellent for where I needed to travel to. It would have been nice for breakfast to have been included in the price of the room.
Holiday Inn Charleston - Riverview is well situated along the Ashley River on the edge of downtown Charleston. It's location makes it easy to get to downtown or wherever in the area you may need to get to. The hotel, iconic and well known in the area, is in good shape overall. It seemed to be well maintained and modern. You have got to also love the views offered by this hotel of downtown. Pool was locked.
One of the best hotel staffs I've ever encountered. From the shuttle drivers to the people at the front desk, they were all extremely kind and accommodating. We originally stayed here for pricing reasons but I would recommend this to anyone staying in Charleston. Nice views just a bit outside the city. Long walk in or free shuttle ride/uber away. We had a great time.
The location was ok The staff was rude, the door lock was broken, our room was not cleaned on Saturday and we had to ask for new towels and wash clothes
Staff is very friendly and helpful. Excellent location. Easy to take there shuttle into town. I wish the hot water in the showers were hot. They only become warm. The a/c didn't work very well in our room, but it was adequate.
The location in front of the marina Even though the door was deadbolted, with the metal arm across the top, still felt like a very flimsy door that would be easy to break open. Also, front desk staff late at night was arguing with me that since I had already checked in a few hours earlier without having given my rewars number prior to check in, that it was too late to get the points for my stay.
The location was nice. The biggest issue I have is the fact that when we booked the room it was never mentioned that the hotel was under construction. It wasn't until after we had checked in that someone at the front desk told us that construction started every day at 8 am. To be honest we assumed that it meant construction would be happening on another building but it turns out it was right above us. At EIGHT. On a Saturday. That's fine if you warn people beforehand but when you don't, it is infuriating. Additionally, the room wasn't very clean and the staff wasn't very helpful. I wouldn't recommend staying here.
near downtown with free shuttle. Adequate free breakfast lots of construction esp in the lobby
Room ready on time and cleaned properly. Bed was comfortable. Breakfast was not ready on time and did not get to eat what I wanted. Didn't even have milk for cereal at 7:30am available. Otherwise other things were fine.
The internet did not work in the room - at all. We are both tech savy it was not a user problem.. we connectted immedately down in the breakfast room.
the beds where super comfortable....breakfast was good very busy hotel.....rooms could have been a little bigger and we had to keep asking for towels and toilet paper!!!! we had 4 aduals and only 3 towels & 1 roll of toilet paper!
The location was perfect and the price exceptional for the prices that exist in the Charleston downtown As much as the location and view were nice, had I been staying more than a short night, I would have probably left and gone to a different hotel. Understand the place is under major reconstruction, but as I checked and received my card key, I was not thrilled to walk out the back door and across to the adjacent building shrouded in a 1970s aura complete with dead foliage and (unlike he first building) outdoor entrances. The room itself wasn't bad. Nice open bathroom, but the sheets, comforter, and mattress were also from the 1970s. As I paid an extra $10 for a luxury king size bed, I expected at least a pillow top and not a twenty year old, worn out, $200, interlocking coil mattress with a dip the perfect shape of my body in which I seemed of grovel in all night. Thankfully, since I woke up every hour on the hour, I did not miss my early morning meeting across the river.
Close to down town with our paying down town prices Not much I can think of
The location was convenient for exploring Charleston. The room was newly remodeled. Construction was never mentioned. It was loud & noisy early. I was offered a single bed room when I arrived, supposed to be a double. Had to wait over an hour for them to clean one. The room was new, but dirty. Someone else's hair in the shower etc... Only one bed had pillow cases & it took 2 more hours to get that fixed. Pool was out of order. Coffee machine did not work. So many things poorly ran for a very over priced room. $200+ a night for what??? I will never stay there again!!
Nothing. Terrible experience. The public spaces were filthy as well as the corridors and guest rooms. Upon check in, we discovered that our sheets were covered with hairs. We kindly asked the front desk to change before we return after dinner. We were returned our bathroom was semi flooded and the sheets were unchanged. There was one person on staff at the time so she handed us a stack of sheets to change the sheets ourselves. I would never recommend this hotel to anyone else. Worst hotel experience of my life.
Right in the center of the historical district. Awesome restaurants and shopping just outside the door. Staff was SO personal and accommodating. We had dining suggestions and felt like we were part of the group immediately. We sat and talked later that night to SuSu. We both said we will stay here on our next trip Our room was recently renovated. Due to the cold, fresh air wasn't an option so we were overwhelmed w fumes. They were able to move us and saved the trip. Great 2nd room.
Super emplacement pour touristes Très bruyant la nuit avec contrustion en cours
Il est très bien situé et j'ai pu aller à pied à tout ce dont j'avais besoin dans le centre ville de Charleston. C'était juste une chambre d'hôtel basique, mais nous n'avons pas vraiment passé beaucoup de temps dans la chambre, juste pour dormir et prendre une douche, donc c'était bien sur ce point.
Very friendly and helpful staff
Clean rooms. Great gym. Friendly and accommodating staff. Quiet and relaxing atmosphere. Beautiful restaurant with exceptional dining. Would recommend.
pretty nice place. Good location First we didn't get the room we chose in pre checkin, the shuttle or wifi wasn't free as it was listed online. Could have been kayaks fault but either way not happy about that. AC didn't seem to work either. Paid a lot for the stay so that stuff shouldn't have been issues.
AC didnt work
Needs extensive renovation. The room was falling apart with the ceiling peeling. The fixtures in the bathroom were rusted and the bathroom were hardly ever properly cleaned. Hair all over the floor. Carpets were dirty and smelled.
Comfort and of bedding and food. Locations was great since we were close to venues we wanted to view Parking
Nice lobby. Plenty of parking. Blood on the sheets. Mascara left on the pillows. Towels with stains all over them. What a disaster.
The staff was exceptionally accommodating. The shuttle was free and informative. It may be better to stay closer to the historic district(but it was not far away), where you could walk to the historic attractions.
That we were able to get a reservation for that night We had a plugged toilet and it took 45 minutes and two phone calls to get someone to fix it
We stayed there the night of our wedding, so we were only there for a short time, but we loved it. The bartender gave us a drink on the house and was very friendly. We never made it to the rooftop area, but we enjoyed the lounge outside the bar downstairs. I wish we could have stayed longer!
-Serious issue with the building structure and humidity. I have allergies and had a stuffed head all days we stayed there. - The humidity in the rooms and the smell of mold and mildew throughout. The windows in our room were constantly wet, we could not get them dry. - The cleaning maid kept knocking our door at the morning of checkout to see if she could service our room. why? - No refill of coffee/ tee station or soaps/ shampoo. When we called for a refill of the tee, it took long and I had to call again. Then they came twice, once with just coffee, no tea. - Expensive. We paid 160 USD per night for a hotel way out of town. They offer a shuttle bus but sell tickets for 6 USD per person per day. - The hotel looks old and worn.
Common areas are really nice -- lobby, restaurant, gym, and pool area. Watch out for hotel airport shuttle--was told by the front desk it was $15 and was then charged $35 by the driver. It also arrived 15 minutes late! Not ideal.
For a suite, the rooms were very small. Air conditioning unit had signs of mildew. Bed was not comfortable.
I liked the shuttle service in the afternoon to downtown Charleston. I would have liked to have a balcony. Also, they do not have room service, that would have been nice to have. It would have been nice for the shuttle service to go all day. There was 1 plate and 1 set of utensils in the room. I wouldn't book here again.
Totally enjoyed the very friendly, helpful staff from the van drivers, concierge, bartenders to the front desk. The room was excellent (accept for the view of the dumpster, which didn't really matter since we spent little time in the room) with a comfortable bed and nice shower. We spent each evening on the outside deck area enjoying the sights of the riverfront. The shuttle to the historic district made it very easy to enjoy the sights and restaurants of this great city. The pool did not appear to be very clean and the hot tub wasn't hot either night we stayed. We notified the front desk the first night and were told it was repaired. It was not. It also appeared to be not very clean.
The have an amazing view to the bay, with very nice pool and hot tub overlooking the marina. Very nice parking under the hotel and in front. Nice areas inside the hotel to relax, watch some TV, or order a drink from a small bar at the first level. They only serve breakfast at their restaurant.
The view was wonderful and the room was very luxurious. Perfect for a relaxing holiday.
Great location, friendly staff, and great outside seating area by the pool to relax. Price for the room was in line for other hotels in the same area. Easy drive to the historic district. Room was nice but needed to be updated. The carpeting was old and the bathroom area could use a face lift. It wouldn't deter me from staying there again though.
Very friendly helpful staff. Accomadated us very well. Water front view was gorgeous, loved the deck and pool area. Wish breakfast was complimentary
Very comfortable beds and pillows Carpeted hallways, old decor, old fixtures, not very strong air conditioning or air circulation in the rooms
The bed was comfortable and the courtyard was cool and comfy.