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L'hôtel était a un bon emplacement. Le Service personnel exceptionnel Les formalités d'arrivée ont été un jeu d'enfant. Les chambres étaient propres mais un peu démodées. Plus petite salle La climatisation faisait du bruit quand elle voulait. Ce n'est pas un hôtel moderne, mais ça, ce n'est pas mal du tout.
Personnel efficace et aimable Nous avons pris la chambre standard de ce grand hôtel, peinture écaillée et chambre minuscule. Nous aurions du prendre une chambre de luxe dans un hôtel plus modeste.
La literie était très confortable et d'une manière générale, le mobilier était neuf Petite salle de bain
Nous avons aimé le confort, la gentilesse du personnel. C'est un hotel abordable et sans prétention. Tout était selon nos attentes.
L'emplacement est le meilleur atout de cet hôtel. Le valait était très mal organisé et ne prévoyait jamais les heures d'affluence. J'ai dû porter mes bagages jusqu'à ma chambre moi même. Trop cher pour le service ou manque de service
Tout Il n'y a rien
L'élégance à l'état pur. Nous avons dû partir.
C'est l'un de nos hôtels préférés dans le centre-ville de Charleston ! L'emplacement est fantastique, en plein coeur du centre-ville, avec beaucoup de restaurants et de boutiques à quelques pas. Nous avons séjourné dans différents hôtels, c'est l'un de nos préférés, en plus la plage est à 10 minutes en voiture ! Il faut absolument y aller la prochaine fois que vous allez à Charleston.
Le spa a besoin d'aide.
The overall vibe, from the room decor to the customer service was outstanding. Everything was clean, the room was better than expected, and the whole hotel was fun to walk through and view the artwork. The customer service across the board really made the experience though. Everyone was fantastic and eager to assist! Only two minor strikes. The bed was almost too comfortable. It was extremely soft and the pillows were softer. The rooftop bar was an awesome experience in the evening, however we arrived for lunch the first day and over half of the menu was unavailable at the time.
Walls are thin. Can hear neighbors
The location cannot be beat--the art throughout adds to the atmosphere of the hotel. Bed too high up--I needed a stepladder to get in--the hardwood floors were shined and polished so much that I thought I would slip and fall.
really lovely hotel. The service is what stood out the most to me. Every single person I encountered was top notch (even more so than some internationally-known hotels I have stayed at). Even when there was a tiny issue with my room service (more on me for being picky) - there was no attitude from anyone, everyone was happy to make an adjustment. The replacement meal came in less than 10 minutes with apologies from the chef even! (And the meal was delicious, btw) I even received a follow-up call from reception about 30 minutes after I got to my room to make sure everything was ok. That's never happened to me before. The room was beautiful--dark wood floors, large four-poster king bed, updated bathroom. Top notch service, great location right by the waterfront and some amazing restaurants. Noise: the wood floors are so beautiful, but that means you have to hear your inconsiderate neighbors clunk around on their floors with their shoes on. Perhaps a very sweet note when guests check in (or in the room) that while the floors are beautiful, please be mindful of your neighbors and take your shoes off while in the room." Also, in the morning I could hear everyone's conversations from the hallway very loudly! Size of Room/Bathroom: this is with the caveat that I had a very low rate that provided me with one of the more standard rooms, so it was not necessarily unexpected. For what I paid, it was a decent size, bathroom just decent size as well. If I actually planned to do work while there, I would recommend getting a bigger room as mine did not have a desk.
the vendue was wonderful. the staff were firefly and helpful and the room was very comfortable and well appointed. the location was also great. if you want even more character it may be better to say in the 26 vendue building but the advantage of 19, where I stayed, was that amenities were closer.
Location was excellent. Walk to many restaurants, the waterfront, carriage rides and an open air market. Wonderful service from everyone there. Rooftop bar was fun! It was very expensive, room was tiny, no views
Perfect location and an art lovers dream. The room could have been cleaner
Location, ambiance; roof deck No Fitness area; limited toiletry selections; a little noisy ( it's old); you will pay a lot!
Clean, friendly staff, perfect location! Wifi was spotty
Room was very clean, uniquely decorated and furnished. Breakfast, while not great, was better than most I've experienced in the States. Great location close to the Market and other sites in downtown Charleston. Easy walking distance. Front desk staff was not very helpful or friendly. Bathroom did not have a fan, the sink water was always luke warm. No coffee machine in room. The price of the room was not worth the value of the room. Parking could be an issue.
Location is great - convenient walking distance to all areas. The larger room is perfect for two friendly staff the breakfast is very good and convenient the daily wine and cheese is an added plus! paid parking is convenient when we arrived - the small room we had smelled very moldy - we went back to the office and they gave us a better , larger room our room was in the inner core - so no windows - the good news was that it allowed us to sleep longer in the morning
breakfest was great, good lokation downtown
it was restful, convienent, and clean
We were in Charleston for a wedding and stayed 3 nights at Andrew Pinckney Inn. Location was within walking distance of the restaurants, cathedral and aquarium chosen by the wedding couple for the weekend events. Sandy was especially helpful with recommendations and assistance booking a city tour and transportation when we needed it. The hotel was lovely and intimate with just 40 rooms. Beautiful floral arrangements, breakfast on the roof top, fresh cookies and coffee, tea, water and lemonade in the lobby and attention to detail made our stay very memorable. Charleston is well worth the trip! We paid $319 + tax and fees for Friday and Saturday night. $199 + for Sunday night. I returned home to have an e-mail promotion from Snique Away for Andrew Pinckney Inn for $109 per night. I thoroughly enjoyed my stay, but now feel that Booking.com was not my best option when booking a hotel. Prime weekend with USC graduation may have played a factor.
Handy for everything . no
The breakfast on the roof top. The location in relationship to downtown Charleston. The bed was comfortable. The room was clean. The room had too big of furniture for the size of the room, esp the desk area. There was no swimming pool, jacuzzi, etc. Our room location was next to the entrance and it was a bit loud with the comings and goings. The maids started too early to clean rooms and it caused more noise in the hallway.
The location within historic Charleston was convenient to everything. We were able to walk to all of our chosen destinations! The amenities offered were excellent, the staff was very friendly and helpful, the room was very comfortable. Would love to go back there and stay longer!! Can't think of anything we did not like.
It was close to everything downtown. The price for the size of the room and the parking.
The price and location were good The room was clean but the mattresses need replacing. That is the most important thing to expect a good sleep and Hampton Inn fell short.
Loved it was there for a wedding and the location is so convent . We walked to king street for dinner and loved having the parking garage there
Very good location, but so much to see we walked almost 10 miles in one day. Didn't have enough time to see everything we wanted. I guess that means another trip.
The staff was amazing. They booked us in a room that someone was staying in. For the inconvenience they compted us two tickets to any of the following two places: horse drawn carriage ride at palmetto carriages, tickets to Fort Sumpter, or tickets to the aquarium. The continental breakfast was good, but possibly due to the extensive amount of food they offered it lacked greatly on taste. I didn't like that they didn't have their own parking lot. We shared a parking deck with public parking and the cost was $16/day.
Location was excellent for city sites and dining. Internet was a pain. Had to keep going through the Hampton steps to reconnect because it kicked us off when we tried to use our tablets.
My first trip to South Carolina. Loved Charleston for the two nights we were visiting……Will stay longer next time and bring my husband along. Also, 3 night stay in IOP - beautiful..
Location, friendly and helpful staff, cleanliness. Price.
Great breakfast! The coffee station that seemed to be available the entire time we were there was fantastic! A little bit on the pricey side but great overall.
The location was great I was given a smoking room and did not know until I got there. I was also charged MORE than the standard rate.
sa localisation, le buffet ,internet à disposition période de travaux heureusement nous étions en transit
Chambre très confortable, situation géographique excellente, parking gratuit
Très bien situé à Charleston Petit déjeuner très quelconque
Il est très bien situé, personnel sympa. Un peu cher pour les services fournis.
Super emplacement pour touristes Très bruyant la nuit avec contrustion en cours
L'air conditionné est bruyant
Il est très bien situé et j'ai pu aller à pied à tout ce dont j'avais besoin dans le centre ville de Charleston. C'était juste une chambre d'hôtel basique, mais nous n'avons pas vraiment passé beaucoup de temps dans la chambre, juste pour dormir et prendre une douche, donc c'était bien sur ce point.
We enjoyed having the extras included in the price of the room. The champagne upon arrival, afternoon wine and cheese, coffee and cookies in the evening and the continental breakfast were a delightful bonus.
We were quite pleased with the hotel amenities, staff professionalism, and its atterntion to details. It is a luxury hotel with an international flavor. Our one comment for change is to change the Church Street address. It is quite difficult to find it.
The facility is beautiful and the staff is pleasant and extremely helpful.
Great location to see so much of the beautiful city. Staff were very helpful, hotel is first class. Wine and cheese gave us a chance to meet some other travelers and share experiences.
Everything! It was wonderful. Address shows, "Church Street", but entrance not on Church.
On the top of hotels in which I have stayed. My friends and I all agreed that we love this hotel!! The only complaint, which is so minor it is hardly worth noting, was the phone system was not working correctly. We could call out, but the receiving end could not hear us. Lucky for us we all had cell phones.
Breakfast was great! The location was excellent. The Inn was quiet. Housekeeping did a great job. Room was always cleaned after a morning out. Turn down service was a nice perk. Always provided new towels at turndown service too. Just a lovely, all around Inn.
The staff went above and beyond to make your stay feel like you were part of their family . Great food , snacks and drinks all day long . Having to leave .
Proximity to the historic sector; room comfort,staff hospitality; Charleston is beautiful Meal quality & service at Tristan was below expectations
After a long day of touring the city the beds were SOOO comfortable Nothing
Location was great, loved being able to walk to dinner. Staff very friendly and service was wonderful.
The staff was very friendly, and the mgr. responded right away when we told her the tub had hairs in it (not ours). Little extras like candy at turndown, champagne for our anniversary, and notes regarding the next days weather forecast were nice touches. Though the building itself is impressive, the Inn is in need of paint, polish and redecorating. The bed linens were not ironed, towels were old and one had a blood stain and another had hair on it, after finding hair in the tub.
I loved the turn down service each night.
Character and charm were fantastic and the staff were attentive and always willing to give a hand. Danny's help in the lobby area couldn't have been better!
Great location. Friendly staff. Large rooms. Roof top bar was a lovely spot for a late afternoon drink and to watch the sunset over charleston. The first room we checked into was smelly and overlooked a parking lot. Terrible room but the hotel was quick to relocate us to a much better room. For the price we paid for our room the first room should not have been given to us. A subpar room for a superior hotel.
Beautiful hotel, great location, great service! Definitely will be back!
This is a first rate hotel! Will not stay anywhere else in Charleston. If you want the ultimate Charleston experience it is a must to stay at the Market Pavillion.
Valet and Bellmen were on point, room was comfortable, location was good. Check-in staff was a little stuffy, room window was beside auxiliary generator that came on very loudly while we were there, and a parking deck, NO VIEW AT ALL! Got a text ahead of time to let me know we would be getting a high floor with a view only to get just the opposite. The rooftop bar and restaurant was more of a tourist destination with the feel of a national restaurant chain. Due to the rooftop situation the elevator was crowded and slow.
Great location. Only issue that we had was the WiFi didn't work well even though we had a router in the room. They changed it out twice & the service was still intermittent. The hotel was slow to respond.
For a suite, the rooms were very small. Air conditioning unit had signs of mildew. Bed was not comfortable.
I liked the shuttle service in the afternoon to downtown Charleston. I would have liked to have a balcony. Also, they do not have room service, that would have been nice to have. It would have been nice for the shuttle service to go all day. There was 1 plate and 1 set of utensils in the room. I wouldn't book here again.
I like the fact that it was very quiet and clean. Everyone that we met was business like and hospitable. I don't like the fact that you have to use your room card to get out of the pool area. Our cards had gotten demagnetized and would not allow us to get out of the pool area. This seems like a safety concerns. I completely understand needing a card to get in but not out.
Spacious room, friendly staff, nice accommodations. Pull out sofa was a bit hard. No free breakfast
Everything was wonderful friendly staff immaculate room with excellent amenities and an affordable price. Loved it would come back :)
Check-in and check-out was quick, and the staff was helpful and professional. The room was clean, and the shower and bathroom were great!
very comfortable beds easy check in check out at 12:00 breakfast not included