Avis des clients
Note globale
7,7
Bien
Basé sur 71 avis
Propreté
7,8
Confort
8,0
Prise en charge/retour
7,5
Rapport qualité/prix
7,7
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Commentaires récents
Avis des clients
10
7
6
5
2
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8,0
Points positifs : Staff were helpful. Pickup/Drop off was smooth.
Points négatifs : The e-toll service was confusing. I was told at one of the toll booths that it wasn't working so I had to pay a toll on top of the subscription service.
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2,0
Points positifs : Nothing
Points négatifs : The van was a Chevy feel like a cargo van, not Ford Transit like the passenger van. Mechanically, it was not safe to drive; shaking badly when braking, wiper blades were bad and noisy, steering wheel was not centered like it needed an alignment.
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9,6
Points positifs : Yes
Points négatifs : Very good overall
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3,6
Points négatifs : The car I was assigned was filthy inside and out. It didn’t look as if it had ever been cleaned, with stains old and new on the seats, and the door handles were all crusty. The windshield washer alarm was saying the fluid was low. I definitely expect a rental car to be clean and ‘topped off’.
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6,0
Points positifs : Easy drop off
Points négatifs : Pick Up: Would be nice if staff spoke proper English
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6,0
Points positifs : The car I requested was not available
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10,0
Points positifs : Friendly staff
Points négatifs : Nothing
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2,0
Points négatifs : They tried to additional gas charge without any explanation or notice when I returned car. I was so embarrassed their sneaky behavior
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10,0
Points positifs : Would highly recommend based on my above experience.
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10,0
Points positifs : So thankful to get a car at the last minute during the debacle of rerouted and cancelled flights!!! Friendly agents.
Points négatifs : Upgrade fee? Did not request an upgrade.
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10,0
Simple & Easy
Points positifs : The return process was easy. The vehicle was reviewed, scan and receipt provided within 2 minutes.
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6,4
Maintenance issues were inconvenient
Points positifs : Easy pickup.
Points négatifs : I had a leaky tire. The representative at another Avis location wanted to charge me a one-way drop off fee for trading it in. The second car I got was a bit scuffed up. The guy told me he was glad to be rid of it. Did not instill great confidence.
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