6.0
Friendly staff. Didn’t have the vehicle that was reserved. Vehicle wasn’t washed. Added cost even though brought back early with added fuel.Avis laissé le 31 août 2023
avis de![kayak]()
2.0
Wouldn't accept a debit card. Wish that I was made aware of this. I was unable to rent the vehicle. Major inconvenience.Avis laissé le 17 juil. 2023
avis de![kayak]()
10.0
Like the easeness of picking it up, the availability of the car itself and how close it is to the cruise terminal, which is very walkable. What I don't like is I have to drop it off at 8am when it should easily change to 2 hrs later. That was the reason for getting the car, right? To take it to the airport.Avis laissé le 11 juil. 2023
avis de![kayak]()
6.0
Pick up and Drop off were great. The staff were lovely even though they were dealing with long lines and less than patient clients. The staff more than made up for the fact that the car was dirty when I picked it up. There were fingerprints all over the passenger windows and the interior was grimy. Just disappointed in the cleanliness level. Other than that things were fine.Avis laissé le 11 juil. 2023
avis de![kayak]()
10.0
Very helpful.Avis laissé le 21 juin 2023
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4.0
Did not have the full-sized Premium car I had ordered, and tried to convince me repeatedly that a Malibu was the same size and class as a Charger and would not offer me a discount when requested. Also took almost an hour to process - seemed quite disorganized and disconnected to customer service.Avis laissé le 13 juin 2023
avis de![kayak]()
10.0
I got problem when picking the car. it rumbles seems chassis issue from bottom. I immediately went back and talk to avis representative. he checked and drove for 2min and back confirmed issue, he immediately replaced a new honda odyssey van for me. the honda odyssey was super clean, quiet, new(1K+ miles). though I wasted some time due to this incident because I was in a hurry to drive to airport, I am very happy with the customer service, he made me feels very comfortable and in warm hand.Avis laissé le 7 juin 2023
avis de![kayak]()
8.0
Incredibly busy at pickup but friendly, maybe arrive early . Dismissive when returning the car.Avis laissé le 8 août 2022
avis de![kayak]()
10.0
Friendly and helpful staff. Easy pick up and drop off.Avis laissé le 18 juil. 2022
avis de![kayak]()
10.0
Super easy pick up, very accommodating and professional staff, and a great car for the price!Avis laissé le 31 mai 2022
avis de![kayak]()
10.0
Truly wonderful car. Really quick and helpful service.Avis laissé le 12 mai 2022
avis de![kayak]()
2.0
Since we were dropping the car off after hours we were supposed to leave the keys in the box. When we got there the box was not there, and there was no note with instructions on what to do instead. We ended up having to come back in the morning to deliver the keys. Additionally, our teller did not explain the terms of the agreement, and we ended up being charged much more than needed on gas. They did upgrade our car to an SUV which was nice, but not a great experience overall.Avis laissé le 30 avr. 2022
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